I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

We had been without a water heater for four days. Not sure why it was so hard to get somebody to…read morereplace a water heater when you have no hot water! That means no showers or clean dishes. We found Brandon and Water Heater Doctor and asked for a quote. We got one the same day, and they scheduled an appointment to come out the next day. Brandon showed up on time! 8 AM in the morning, ready to go. While I think it took a little longer than most installs, our house is 60ft below the street so it meant hauling a water heater down and a water heater up, he got the job done and it looks fantastic. He even re-situated the water heater so we have more room in the storage closet. His price was the best. And the water heater he supplied was one of the top listed when I did my research. Six year warranty and he also warranties his labor. And while we finally got another quote, it was higher than Brandon's and they could not come for another two days! So if you need a water heater installed the first time or replaced as they age, I would give Brandon and Water Heater Doctor a call. His work was first rate and he left the place cleaner than when he arrived. Thanks, Brandon!

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

We called Bee's when we were in a bind, and they got a plumber out quickly. He installed a kitchen…read morefaucet we supplied, replaced a tub spout, and replaced a dual-outlet emergency shutoff valve, all in under an hour and a half. The work was clean and everything works. Pricing is where I'd caution others. Bee's uses flat-rate price book pricing, quoted on an iPad before work starts. We paid $475 to install our own faucet, $489 for the tub spout, and $309 for the valve: $1,324 total after a $75 discount. Afterward I asked what their standard rates were, and it took about a week of texts and emails to get an answer. The team that handles texts said they have no access to pricing and kept referring me back to the plumber. When I got an answer, the plumber had discounted both items below the company's price book. The rates themselves are steep for quick jobs. One more thing worth knowing: their invoices include a clause saying customers may not post about the contract or its specifics on review sites. The federal Consumer Review Fairness Act makes clauses like that void in consumer contracts, so I'm sharing my honest experience. Good, fast service if you're in a pinch. If you have time, get a second quote first.

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

They came out for a washer line replacement and the estimate was 30% higher than other quotes. The…read moreperson who came to my home tried to tell me that I also needed an additional $3000 worth of work but if did it today with the washer project he would take a $1k off the total price. No other plumber discovered this same issue or told me my home would uninsurable unless I immediately do the work he suggested, like Ally. The plumber told everything by phone and never sent an actual estimate as I requested, despite my asking for him to send me a full estimate. Either he realized I didn't believe him and didn't want to put his up sell on paper, or he didn't think a washer alone was worth his two hours of time to fix (because the company I went with only took 2 hours.) The plumber also answered the phone as Beacon Plumbing before asking which plumbing company I was calling for.

HIGHLY recommend Washington Water Heaters, Heating and Cooling! Amazing service from start to…read morefinish! Although we already had other companies scheduled to provide quotes, I decided to give Washington Water Heaters a call as another option, and I'm SO glad I did! I spoke with someone who immediately walked me through our options and was even able to provide a quote over the phone. I needed to discuss the timing with my husband, so I let them know I would call back. After receiving a quote from another company, I called Washington Water Heaters back and spoke with Steve. I had a few additional questions before moving forward, and he was incredibly helpful. He took the time to answer everything thoroughly and honestly, never making me feel rushed or pressured. I felt confident in my decision on moving forward and Steve got us scheduled the next day! Tom, our technician, then called me directly to confirm his exact ETA the day of the appointment, which I truly appreciated. He explained what to expect throughout the replacement process and got straight to work. He was professional, communicative, and did a great job getting everything taken care of. What really stood out to me was the consistency of the service from EVERYONE I interacted with. The communication was excellent, the pricing was reasonable, the answers were honest, and the entire process was smooth and stress-free. After spending an entire weekend trying to find a reliable company, Washington Water Heaters completely exceeded our expectations! Thank you to Steve, Tom, and the entire team for making what started as a stressful situation such a great experience! You've definitely earned a customer for life!

Excellent experience. The installers were on time, efficient, and friendly. I would definitely use…read morethem again.

Very helpful - the technician (Brandonn) who came out was great - smart, nice, and creative in…read morediscussing options. I ultimately didn't go with their quote (it was higher than others), but was very glad that I asked them to take a look.

I needed help asap as there was a water leak in my yard. Tech came out, wasn't there very long,…read moreetc. Gave me a ridiculous estimate. Gave him up front half the estimate. He said they could start the next day, but then later said it would be following day. OK, but then no one showed and I called and was told that tech was off for the day, (so don't they have other tech's?} He told me I was rescheduled for Monday. I had already called and paid to stop payment on check, but was so upset I let him know that. But they continued to text and call me offering apologizing and offered me $200. Their incompetence wasted 5 days without the leak being fixed. But found someone else and did the work for a far less.

Had a fantastic experience working with Safe and Sound plumbing to replace two leaky hose bibs…read more From the start, Owen was very responsive and took time to fully understand the nature of our repair, and was able to offer transparent and competitive pricing. On the day of, the two plumbers who came out (Wilfred and Adrian) were friendly, knowledgeable, and communicative. We couldn't be happier with the repair, and would definitely work with Safe and Sound again in the future!

Hi My neighbor had hired Safe & Sound Plumbing previously. I requested service from Safe & Sound…read morePlumbing to repair a leaking Kitchen faucet.A plumber came out. The faucet still leaked. The Kitchen faucet was old. My neighbor & I went to Aurora Plumbing. I purchased a new brass kitchen faucet. I worked with Owen; the owner to set a time to install the new kitchen faucet. Wilfred, the plumber installed my new brass kitchen faucet. All the plumbers at Safe & Sound Plumbing are reliable. Professional, knowledgeable. Cleanup after the completion of my project. I have a new brass kitchen faucet. Safe & Sound Plumbing was of good quality. Affordable & fair. I am thrilled with my new kitchen. !!! faucet. I will hire this company again for other projects

Dean is incredibly helpful! We called about a water leak, and he took the time to diagnose the…read moreissue over the phone at no charge. Even though we didn't end up using his service as we decided to DIY, his honesty and willingness to help really impressed us. We'll definitely be calling Dean the next time we have a plumbing issue. Highly recommend!

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

I am very happy with this company and with Raman. He was the third quote I got after being…read moreswindled and smooth talked by two big-box drain companies with HUGE quotes. Raman said, "Here's my quote, better than theirs, I'll have it done right away, done and done." SO efficient and capable and professional. This is also a big lesson - always get 3 quotes! Although from now on I am just going straight to DrainPro It's been several months since using Raman and we have had no further problems. Also tip - don't forget to check the Yelp deal with DrainPro. I trust him and DrainPro's hundreds of great reviews. You don't get so many great reviews by not being great!

it takes a lot to get me to write a negative review about anyone, but in this case I feel have to…read morestate what I experienced. I called this company due the reviews. they came promptly and proceeded to pump my septic tank, which I admit was overdue. when that didn't seem to fix the problem they Hydro jetted the main drain. Having told me on the phone that theyWould jet the drainfield I was surprised that he decided to leave the tank excavated with the lid off to supposedly save me money when I had to call them back because my system was failing. Being a senior citizen and a widow I felt I was being treated this way because I wouldn't know any different. I consulted some friends that have had a lot of issues with their Septic system. And they were shocked to hear they left it excavated and with all the rain. It was first of February. They advised me to call and have them come back and jet the drainfieldand then come then cover the system back up. It had been left open for approximately 2 1/2 weeks and surprise surprise after the drainfield was jetted the system was working fine, so now five months later it's running like a top and I'm surprised to see that I get a letter from the Pierce County health department that I was turned in for a violation reason Septic failure. The guy who told me all the stuff about it failing videoed it before it was jetted when it wasn't quite up to par. And of course he did not come with the guys He sent to do the job so he did not observe the fact that it was running fine. There's so many five star views on this company. I'm sorry to have to say this these things, but I am in the middle of trying to prove that I don't need $30,000 septic system at this time. I'm sure drain beast isn't gonna help me pay for it! very unethical considering I should've been notified in advance not get the letter five months later. From the Pierce County health department I believe this is the drain beast that's from the Puyallup area. It was Harmon I talked to on the phone. If they by chance tend to make this right, I will update this review.