I am very happy with this company and with Raman. He was the third quote I got after being swindled and smooth talked by two big-box drain companies with HUGE quotes. Raman said, "Here's my quote, better than theirs, I'll have it done right away, done and done." SO efficient and capable and professional. This is also a big lesson - always get 3 quotes! Although from now on I am just going straight to DrainPro It's been several months since using Raman and we have had no further problems. Also tip - don't forget to check the Yelp deal with DrainPro. I trust him and DrainPro's hundreds of great reviews. You don't get so many great reviews by not being great! read more

it takes a lot to get me to write a negative review about anyone, but in this case I feel have to state what I experienced. I called this company due the reviews. they came promptly and proceeded to pump my septic tank, which I admit was overdue. when that didn't seem to fix the problem they Hydro jetted the main drain. Having told me on the phone that theyWould jet the drainfield I was surprised that he decided to leave the tank excavated with the lid off to supposedly save me money when I had to call them back because my system was failing. Being a senior citizen and a widow I felt I was being treated this way because I wouldn't know any different. I consulted some friends that have had a lot of issues with their Septic system. And they were shocked to hear they left it excavated and with all the rain. It was first of February. They advised me to call and have them come back and jet the drainfieldand then come then cover the system back up. It had been left open for approximately 2 1/2 weeks and surprise surprise after the drainfield was jetted the system was working fine, so now five months later it's running like a top and I'm surprised to see that I get a letter from the Pierce County health department that I was turned in for a violation reason Septic failure. The guy who told me all the stuff about it failing videoed it before it was jetted when it wasn't quite up to par. And of course he did not come with the guys He sent to do the job so he did not observe the fact that it was running fine. There's so many five star views on this company. I'm sorry to have to say this these things, but I am in the middle of trying to prove that I don't need $30,000 septic system at this time. I'm sure drain beast isn't gonna help me pay for it! very unethical considering I should've been notified in advance not get the letter five months later. From the Pierce County health department I believe this is the drain beast that's from the Puyallup area. It was Harmon I talked to on the phone. If they by chance tend to make this right, I will update this review. read more

I own a rental property at Kent, WA, which was managed by a rental management company named GPS renting. Drainpro was one of their plumbing vendors . In October, they were hired to inspect a ceiling leak. They charged $141 and provided an inspection report after almost two weeks and in the report they claimed they "opened drywall" and could not find any leak. They also recommended another "leak detection company" to come and detect, which will cost another $800 after we inquired about the price. The truth is that they never "opened" any drywall. Later I hired another plumber who helped opened the ceiling and easily identified the leak for free. If they have actually "opened drywall", they should have been able to find the leak easily, too! My feeling is that they just had some unethical relationship with the leak detection company. read more

Raman is fantastic, incredibly quick service. We called and left a message last night, the issue was fixed this morning by 9:00 a.m. in less than a half an hour! Would not hesitate to contact them again. Super friendly! We contacted three plumbers, they were the quickest to respond and the best price! read more

Solid plumbing company. Did a great job replacing my line to the street. Costly regardless of who who you go to, but they walked us through every step, twist and turn. I would absolutely seek them out again, but pray I will never have to. Work crew was great! read more

After my call, they showed up in one hours, and fixed the clog in 30 minutes, I am not sure if they are the cheapest, but by seeing their equipment, I believe it worth every penny. read more

Our electric water heater was leaking and we wanted to change it out for a new tankless water heater that ran off of gas. Many other quotes received and Drain Pro came out on top. They were licensed & bonded and did great work. I appreciated how up front they were and never pushed on selling anything to us. read more

Yelp for a friend Ramen came on a Sunday promptly in the timely matter to unclog a sewer line very professional and a honest straight forward person. Ramen explained what to do for future issues could possibly occur. Overall I was call Ramen for plumbing needs read more

I just installed a new AC unit and forgot to check the floor drain... Turns out it was totally clogged from disuse. I called and was given an appointment first thing in the morning. The technician showed up on time and after some work and a couple equipment changes, the problem was solved. Fair price and friendly service. read more

I called Drain Pro after the plumber I usually use couldn't take my job for 2 weeks. The job was to replace a faucet on the outside of the house. Raman came out the next day. He gave me two options, replace with the same kind of handle or replace with a handle that is designed to hold up to a hard freeze. Since a hard freeze caused this situation to begin with, I went with that. But, that meant he had to open the wall behind. This was a reasonable option since the inside wall was hard wood plank. He worked quickly and after he was done, you couldn't tell that wall had been touched. The new faucet works great. As far as price goes, it seemed very reasonable as compared to other small plumbing jobs I've had done. I appreciated the options, far price and that he worked comfortably with my dogs around. I'd definitely call them again. read more

Full disclosure: I didn't end up working with Drain Pro, but I want to commend them for their excellent customer service. I noticed my drain was backing up in the basement late Thursday evening, and left a voicemail with Drain Pro. They promptly returned my call and scheduled me for Saturday AM. I ended up using another plumbing service and had completely forgotten about my appointment until they called to tell me they were on their way. The gentleman took my last minute cancellation in stride. This may sound trivial, but given my previous experience with contractors, how they respond to service requests and cancellations says a lot about a business. He was very understanding and professional. Because of that experience, I would gladly work with them the next time I need to clear out the drain (which will likely happen in the next 6-12 months). read more

I'm so glad to have found a company that doesn't charge $400+ to clear a drain. Punctual, attentive and professional.

Raman helped us out tremendously this past week. I had my husband call them when we first started experiencing plumbing issues in our kitchen. I was shocked when I called my husband just an hour later to find out that Raman had already come out and had fixed the initial issue (clogged sink). A couple days later the pipes began to leak (old house). Thank goodness my husband had already talked to Raman during the last visit about replacing all the old plumbing because on a Saturday night we discovered that the pipes began to leak. Called Raman that evening and he squeezed us into his busy schedule. As a customer all I ask is for a professional is to be knowledgeable, reliable, honest, and courteous. With Drain Pro, you will get all that plus more! We will definitely use Drain Pro for all future plumbing needs. read more

Used their services for a clogged kitchen faucet and low pressure in bathroom shower head. Raman was quick to diagnose the issue, was courteous and respectful. read more

I am very unhappy with this company. Their employees lied to my wife and myself about how long their work would take.

Here is an update on Drain Pro. After the first time we used them that worked out very well, we never saw that same plumber again. The next job was large. An installation of two new toilets. They didn't have all the parts. Had to come back. Tried to keep the extra parts that came with the already expensive Kohler toilets. They never installed them correctly even though we called a couple of times. The owner even had the gall to tell my husband we were eating into his profits. This is after they didn't do the job right the first time or the second. You would think they'd do a decent job since we had more expensive work to be done. It was awful. We switched to Pinky's plumbing for replacing the outdoor drains and what a difference. On time. Professional. Job done right the first time. read more

Had a great experience with Drain Pro Plumbing, needed my kitchen sink snaked. They were one of the few companies that gave an up front estimate for their service. They were also the cheapest up front estimate. They were able to come out 2 days after I messaged them and fix the sink. Plumber was professional, on time, and in and out in less than an hour. read more

Our business toilet backed up , and it was a nightmare to have all employees go next store to the local shop to use their bathroom. Called a competitor at 7am which they said could be here within 2hrs. 2 hrs later I received a call from the plumber saying they cannot make the appointment until later in the evening. That's when we found Drain Pro who showed up within the hour and problem solved within 30 mins! read more

Update: I got a call from the owner or manager explaining their crew miss added travel time and dropped an hour off our job. So great customer service fixing our issue that had left a bad taste in our mouths. So this is crazy. We were in need of a company to clean up some concrete water from our remodel. We hired Drain Pro and they were out the day after I called which was awesome and they even came out earlier then we were told. Awesome. I was told by Ricky that the hourly rate started from the time they left the shop till the time they returned to the shop. Fine understandable. What was shocking to me was the crew was at our house for 1.5 hours and we were charged a total time of 4.5 hours!!!!! Ok so this would be understandable if we were in Seattle but no we were a total of 15 miles at the most from their shop. When I called asking why it was 3 hours of travel I was told their truck can't go over 50 miles per hour. I'm sorry but even going 35 miles or even 10 miles per hour would take maybe an hour each way at the most. (I looked it up on google maps and look how long it would take via taking a bike) yes, they did tell us from shop to shop but I really find it hard to believe it would take 3 hours total from central Tacoma to Puyallup/Milton area. At $175 dollars per hour that's pretty shocking to get handed an invoice for over $700 in just labor and travel ($1000 total including dumping fee which we were aware of). read more

Two months ago, my toilet sprung a leak. Small puddle on the floor. I had to catch a flight within four hours. Called Drain Pro, and they sent Bunny (one of their guys) over in an hour. He was friendly and polite. I had hoped the problem was a wax seal degrading. Instead, problem was a cracked toilet flange - not trivial He had to drive to Home Depot and back in rush hour traffic to get a part, come back, trim the tile, and install the flange, plus a new wax cylinder. He managed to do all of this in two and a half hours. And I made my flight! Total cost was $600. But here's the reason why I'm reviewing them so highly - last night I just noticed some small amount of darkness in the grout near the toilet, and was worried it was leaking and wet again. Called up Raman, who again sent Bunny - he took a look, pulled up the toilet. Saw no actual water damage or problems with the flange. Replaced the wax cylinder anyway. AND THEN DIDN'T CHARGE ME FOR THE REPEAT VISIT, since it was part of the same problem. He even told me - if it leaks at any time, call again. He wouldn't mind two or three more trips, if that's what it took. Clearly a skilled tradesman who stands by his work. And there wasn't even a repeat leak to begin with! If you need a plumber, call them! read more

Raman was very professional and worked quick to help me get a sewage pump unjammed at my house. The price was as stated and he showed up in the time window provided. I'd trust to use this company again for any additional needs they service. read more

We had issues with a slow drain and yesterday eve we found that water started backing up majorly without draining. We hired Drain Pro after reading reviews on Google and Yelp - and had an excellent experience. They were punctual and on time. Raman did a quick diagnosis and told us our options. The estimate we received was great too with no unnecessary 'urgent' replacements suggested to solve the issue at hand. I think we've found an excellent plumber for our plumbing needs. Highly recommend. read more

Our basement toilet flooded over the weekend and when we tried to plunge it foul water came out of the drain from the adjacent shower pan! We had a plugged pipe below the house! Raman agreed to come early Monday morning and immediately understood how to locate and snake the clog / freeing it! His price was fair, his communication was considerate and best of all he had us up and running in less than an hour with no mess! He is a hero in our house, thank you Raman read more

Raymond? came out and repaired a drain that an appliance repair guy and Handyman were unable to fix. He was friendly and came out next day. Price was about what you would expect for an hour of work from a plumber. Good plumbers that aren't booked out are getting harder to find in this economy so this was a positive experience. read more

My story starts with Roto Rooter. Upon discovery that my sewer clean out was backing up, I called Roto Rooter. He was here less than an hour, could only get 20 feet, handed me a stack of estimates if I want further work done and charged me $569.00 (don't call them). I began the process of getting bids for a spot repair. Gene Johnson pluming bought my request from A+ Sewer Technologies and scheduled a time. Once here (remember, I was only looking for estimates), the tech Phil SWORE he could clear the line, was ADAMENT that he could clear the line, 97% sure he could clear the line. He got as far as Roto Rooter and succeeded in breaking off the bit at the end of the snake...so now that's in the line to, charging me $300.00. He felt bad, so he came out the next day to mark the line and discovered another potential problem at the clean out five feet from the sidewalk. He thought maybe I was on septic and called the city....really. He sent me an open ended bid for 5 foot spot repair $2300.00 escalating if any further issues were found. I then got two more bids from NW Sewer and Drain Pro Pluming. I went with Drain Pro Pluming for a 3ft repair and line flush $1800.00. Turns out the Cotton Wood tree I removed in September (I have only lived here 3 months) five feet from the line had completely destroyed 30 feet of sewer line. The additional bid for 30 foot replacement was $5700.00. Now, just from the 3 foot explore, they knew three things...there were roots, there were utilities and there were rocks. Next day, they rented a backhoe (I was surprised they didn't have one) and started digging. They got five feet from the sidewalk and encountered roots 9 inches thick which required a chain saw to remove (also rented). They then hired a truck to "suck" dirt out on the other side of the utility lines (supposedly $700.00-never did see the invoice). Hook up completed after two days of tough work( unbeknownst to me, with the exception of the inspection, they were done working). Now they want more money because it was such a "tough job", oh and it was raining one day which made them miserable while they were working. Raman said no one would have taken this job, I was lucky to have him and it's going to cost me more, "I hate North Bend", "I'm never coming back here". I guess escalating costs are not unusual in this trade, but it was a shock to me, so buyers beware. Additional $2880.00 incl. tax with no prior notification until the hook up was completed and they were essentially done with me. Communication was shockingly poor. Price escalation was never discussed with me or I would have chosen differently. Drain Pro has left a 60 yr old Grandmother with no money and a 30X3X5 foot trench to fill in because Drain Pro Plumbing (I'm guessing) does not have a backhoe, and I received no price cut for this, also stuck me with site cleanup (mountain of plastic sheathing, containers of sewage, sheets of plywood and broken apparatus, I wish I could post pictures-you'd be shocked). Total cost $11,000 (for 3 days work and job not completed), and LOTS of drama. (Yes, $2840.00 over their promise). Just got my shovel and wheelbarrow today, wish me luck! read more

I love to have "my guy" when it comes to things that I can't handle myself. I like knowing that I can point this person in the direction of the problem, hand them a credit card, and just KNOW that things are going to be done right for a fair price. I have a guy for auto body work. I have a guy for real estate. I have a guy for finance. I have my mechanic guy (actually a woman)... You get the point. I can now say that I have my plumbing guy. I recently needed to replace 2 valves behind my washing machine. They were old, and needed to be replaced before a new washer could be installed. I called one of the large, heavily advertised, plumbing companies because I needed it to be done quickly. Big mistake. Those guys ended up installing two valves that leaked, charged 3x what DrainPro later quoted me, and insisted that they charge me again to come out and take a look at what went wrong with their initial installation. After looking on Angie's List and talking to a few friends, I found Raman at DrainPro. Raman came out, fixed the high pressure issue in my place, fixed both valves that were FUBARed by the previous plumber, and gave me an overall quote that was 40% less than what the Big Plumbing Company (TM) wanted to charge me. His wasn't the lowest quote; but I just felt better about going with somebody whom my friends have used personally. I'm so glad I did. Bottom line: I trust Raman with my plumbing and my checkbook. I whole-heartedly recommend DrainPro if you have plumbing needs. Also, when he came out to work on my condo, the dude was rocking a Seahawks hat the day after the 2015 Superbowl. It hurt my soul; but he's a true fan. read more

Never had to call a drain cleaning service before, so it's hard for me to compare. Our kitchen sink failed to clear with the standard drain cleaners and a 15' snake, so I called this company. The fellow who came out, Raymond, was professional, showed up in the time slot they said they would and did the job fairly quickly. I like that they said they'd be there between 12pm-1-pm. Why can't other companies (cable!) give a narrow time slot like that? read more

I would strongly recommend Drain Pro Plumbing! Raman is very knowledgeable and punctual. My underground downspout was clogged, and Raman did high water pressure for cleaning. Unfortunately one of my pipe is too old and properly broken somewhere. It cannot be unclogged unless an entire replacement. Raman then waved the full price for that pipe although he already did a lot of hard work. I really appreciate Raman's expertise, honesty and service! Absolute 5-star! read more

First off, these guys are fast! I have had two occasions where Raman has shown up, given me an estimate, and work is done all within a matter of days. I am very happy with the quality of work they do, and I really appreciate the quick response and quick work. read more

I needed to get a plumber due to a leak under my bathroom sink. There was no direct shut-off for the water to the sink, so I had to turn off the water to my house. I called multiple plumbing companies and no one could come out for at least a few days. Not having any water, wasn't really an option. Drain Pro Plumbing was able to get a tech out the same day! He was knowledgable, efficient, and repairs were made in less than 30 minutes. The repair cost was reasonable too. The next time I need any plumbing repairs I will definitely be calling them! read more

Raman is awesome! Most excellent service and a very pleasant encounter. We got a clogged bathroom sink over the weekend and he made it over quickly- within 1/2 day of my call for a same day service- and had it fixed in 10 minutes. He gave me great tips on "do it yourself" fixes to prevent this type of clog in the future. Also reasonably priced, he even offered a discount. I will DEFINITELY call Raman again for my plumbing needs. read more

Raman was responsive and was easy to schedule an appointment. After he was here, he was prompt and efficient with getting the work done. He was mindful of wearing shoe cover when he was inside the house. I had a single piece toilet replaced which I had bought through Amazon. I would highly recommend him again! read more

Drain Pro SAVED THE DAY for us! We were in the midst of a Wedding at our building when the sewer overflowed. We had 175 guests and no bathrooms! Drain Pro brought us porta potties in just a very short time. They were wonderfully understanding and helped us out of an emergency situation. I cant thank them enough! read more

We have an older home with temperamental pipes. Every few years, despite our best efforts, the tub clogs and no amount of chemicals, plunging or snaking can get it open. I found Drain Pros on here and they already had good reviews. When I called they were friendly and were able to accommodate my strange work hours and have someone out the same day. He found the clog within a minute (it took the last guy 15) and their rate was more reasonable than the previous company's as well. He even had time to give us a whole home repipe estimate. I would do business with them again. read more

These guys are the best. I had had a major problem with my main drain and Rama came out and had it solved in no time flat. He is professional and really has the knowledge and the tools to solve the problem ASAP. Thanks so much Drain Pro!!!! read more

I have used other plumbers before...none of whom did the work entirely to my satisfaction, and many of whom found ways to increase their "firm" quotes. I chose Drain Pro because of their almost perfect 5-star rating. I now know why they have that rating. The man who took my call was Raymond or Raman (Ramandeep Singh), the company president. He was pleasant, friendly, and gave me a reasonable ballpark quote (assuming no major problems). It was not the lowest estimate to do the job, but I wanted it done right. He arrived right on time. The only part of the job that went smoothly was the bathroom faucet replacement, and it went quickly. The kitchen sink partial-clog turned out to be several heavy accretions of hardened grease in one eight-foot section of pipe that had become CONcretions over the years -- some of the grease had come from previous owners...and likely some from us. He tried the big power-snake twice, but couldn't force the gizmo (heavy steel screw-spring) through the blockage. He slithered into the crawlspace to see if there were some abnormality in the pipes...nope. So up he came -- he took off the gizmo, and forced the bare cable-end through the blockages, back and forth several times -- ran the water to see if the blockage was gone...nope, even worse than before (he felt that some of the smaller blockages had moved, become a "log-jam"). He tried it again with the gizmo...nope. At this point he said there were only two good solutions: (a) cut out and replace the section of pipe with the hardened blockages; and (b) bring in the cavalry with special equipment and do a "hydro-jet" clean out -- both these processes would more than double his original bid. But just to be sure, he tried it once more with just the bare snake-end. And lo & behold, the blockage was gone! ...I hope. Raman said it could come back, and we could do the hydro-jet operation, if needed. Then he rebuilt a toilet (several small problems). The bolts holding the tank on were so bad he had to use a sawzall to cut them off. He replaced all the parts, installed the new flush mechanism, and it is now as silent as can be. Hallelujah! With all the problems he encountered, I expected a demand (or request) for more money. Nope. He stuck with his original bid. As I said at the top, his wasn't the low bid. But he did all the work correctly, kept everything spotless clean, and was friendly and cheerful throughout. Without any hesitation, I strongly recommend this company in general, and Raman in particular. read more

Drain Pro charged me $257 and did not fix the problem. When I called back to have them return, I was told they were too busy. Therefore, I had to call another plumber and pay another fee for the real problem to be fixed. I contacted this plumber to ask for at least half my money back. The manager said all they could do is give me a coupon for $20 off the next time I called them. That is not satisfactory. I will never call this plumber back again, so I will never be using the $20 off coupon. I do not recommend this plumber. read more

I love Drain Pro plumbing! I had a pipe burst in the main line in front of my house between the street and the front of my house. Had water running into my basement, called Raman after Drain Pro was recommended to me from a friend. I called 6:30 AM on Saturday, thinking that I was only calling an answering machine, turns out he keeps the phone with him for emergencies. Called me back around 9 AM Saturday, and was at my house at 10:30 (1/2 hour earlier than he estimated). Assessed my problem as a burst main line. He also arranged for the city to come out and replace the main line valve (which was old 1928), and had them turn off my water which happened within a few hours. Came out on Monday, exactly as he said, called the city beforehand to mark my gas lines, and had my entire main water line replaced that day before I got home from work. He cleaned up, and I almost couldn't tell that anyone had been there. I was shocked, as for the past 3 months, I have had another contractor working at my house who never gets anything done on time, and most things wind up FUBAR. I was so happy! Water works great now, the lines going into my house look great, and he left my basement cleaner than before he got here. I was amazed that he was able to do all this work in one day. I will call him for all my future plumbing needs, and highly recommend him. read more

Drain Prp just resolved a clogged basement drain for us. Raymond called and arrived within the quoted time. He diagnosed the issue and was able to clear the clog in a timely manner. Raymond was a pleasure to work with, professional and the reason we will call Drain Pro again when we have plumbing needs. read more

Very happy with Raman at Drain Pro! He came out the same day I called and unplugged my kitchen sink. He was friendly, prompt, skilled, professional and his price was about two thirds what I had paid in the past for similar jobs. He just earned a new regular customer. read more