Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and…read moreinstantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone.

Excellent service from ASAP Water Heating. 10/10. Blake did a great job installing our new water…read moreheater. It's hard to find good, honest work anymore and so finding this company was a total gem. Highly recommend using them if you are needing a water heater replaced! Thank you!

A fabulous experience. A tank on our water heater burst. Blake was instantly available, even…read moreanswering the phone off-hours. He answered questions thoroughly and clearly and was able to troubleshoot and take care of the problem quickly. And his pricing was competitive. Thanks, Blake!

Great small local company. When you call you talk to the owner not some receptionist. Love That!!…read moreAlways on time. Quality Work & cleaned up well. I highly Recommend Mill Creek Plumbing!!

Very prompt and fast repairs. I called a little after 8am and by noon the same day my water heater…read more(gas model, so a bit more involved) was replaced. Thanks!

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

It was a great experience working with Technician Brett. He had very good communication the day…read morebefore the appointment and the day of, prior to arrival. Brett was punctual, professional, and knowledgeable. He allowed me to standby as he completed my water heater replacement, explaining the steps and functions of everything as he worked. It was very helpful in understanding more about appliance and preventative maintenance steps. Thank you, Brett!! Much appreciated!

Great, fast, knowledgeable technicians. They did a great job. My only complaint is the changed…read morethe schedule 2 times extending lack of hot water for 2 additional days. Otherwise they are great!

He replumbed under the sink and installed the new faucet in no time. He was thorough and fixed a…read moreleak we found after he left. He came back and fixed it no charge.

Sunday morning we woke up to a leaky, smelly water heater. Jay was kind enough to not only come out…read moreon a Sunday morning, but actually replaced it the same day. Reasonably priced and stellar work. Thanks again Jay!

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have…read morehad an entire A/C system installed which included electrical and gas line work which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pipes to the exterior of the house. A technician and two installers made visits and then I was given a detailed proposal with recommendations and several options. The owner, Robert, called to answer my list of questions, so that I fully understood my options. The work was scheduled within the week. The technicians arrived on time, reviewed the project with me and kept me updated as the work progressed. They laid down protective coverings over hardwood floors, as they had to drain and remove the 80 gallon water heater through the living area. The installation required that they cut two access openings in an existing chase to gain access to an outside wall. They cleaned up afterwards and I could not tell that they had been working there. I have always experienced great service from the initial contact through the competition of a project. I would definitely use them again and highly recommend their HVAC and water heater services.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

I had a very small issue. I gave Dean a call, and he was at my house in 10 min…read more Problem was fixed in 10 min. He remembered things we talked about a year ago, and we reminisced a bit. This guy is a real gentleman! See you next summer Dean, for replacing some outdoor faucets!

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

Seatown is a very professional company. We needed our water heater serviced and flushed and Austin,…read moreout friendly tech, also pointed out that we may want to change our aging water shut of valve to a new lever to enhance safety- we will be getting this done with Seatown on future visit. Note- I shopped around and read a lot of reviews of several companies. That paid off as I got prompt service at a great price!

Ryan was absolutely incredible. We had debris coming from all of our faucets that looked like…read morerubber, and he immediately diagnosed the issue as worn-out washers in the under-sink angle stops (and not the water heater). He scheduled a follow-up visit once he had the parts, and because he had been here before, he knew exactly where our main line was located and shut it off quickly and safely. For us, that would have been a huge headache -- the shutoff is far from the house and mixed in with other homes in our small community. He went above and beyond, pointing out that the chalky dust on our fridge was likely from a bad water filter, and when turning the main line back on, he noticed and showed us a separate leak. That will be another (bigger) project outside of Washington Water Heaters, but I was amazed by his knowledge, thoroughness, and professionalism. On top of all that, Ryan was extremely friendly and kind with our three-year-old, which made the experience even better. We were so impressed with his skill, attentiveness, and genuine care. Highly recommended!