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scott's plumbing

4.8 (4 reviews)
Open • 8:00 am - 5:00 pm

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Robison Plumbing - New Look. Same Local Company. Since 1986

Robison Plumbing

(83 reviews)

I don't usually write reviews, but these guys earned it…read more We had an issue and needed help fast. From the first call, they were responsive, professional, and easy to work with. They showed up on time (actually early), explained exactly what was going on in plain English, and walked me through the options without any pressure. What really stood out was their honesty and transparency. The quote was clear, there were no surprise charges, and they actually recommended the most practical fix--not the most expensive one. The work itself was top-notch. Everything was done cleanly, efficiently, and they left the area better than they found it. You can tell they take pride in what they do. If you're looking for a plumbing company that's reliable, fair, and does quality work, I wouldn't hesitate to call them again.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

Kimco Plumbing

Kimco Plumbing

(10 reviews)

Rob with Kimco came by and solved a problem with my shower fixtures and fitting that I had failed…read moreto diagnose. Was prompt, responsive and very friendly. Great service and great dispatch work from the office team. Will be using them for any plumbing projects going forward!

The Kimco Plumber that responded to our request for advice on a plumbing issue was condescending…read more He repeatedly corrected me when I explained that the "pressure" of water coming from our garden hose was decreased. He informed me that the static water pressure of the house was normal, which made it appear he misunderstood our issue. We thought the cause may be in the hose bib, since the handle would only rotate ¼ turn. None of our other hose bibs or our neighbor's hose bibs, homes built at the same time as ours, did this. He told me this is a newer design hose bib, and it was acting normally. On the phone, I said that if he checked the hose bib and it wasn't obstructed, the problem was in the hose reel or attachments, and we would take care of that. Friends of ours were in the home at the time. He told them he replaced the hose bib, though there was nothing wrong with the old one. He removed a wall heater inside the house to gain access to the pipe soldered to the hose bib. He said he was not an electrician, so the disconnected wall heater (now on the floor), would have to be reconnected by someone else. He left. We are not electricians either. He did not tag the wires to indicate how they should be reattached. A plumber should be able to communicate about a problem as perceived by the homeowner and help solve that problem. That didn't happen, and we were left with the additional issue of figuring out how to rewire a wall heater and remount it. This plumber ridiculed my layperson's explanation of the problem, and made no attempt to help solve the original issue, or explain it. The interpersonal skills of this plumber rates a 1 out of 5. We visited the office to lodge a complaint and were told we would be contacted by one of the owners. That hasn't happened. Avoid this company.

Washington Energy Services

Washington Energy Services

(8 reviews)

We called four different companies to get a quote for a replacement for our furnace and heat pump…read moreand finally decided to go with Washington Energy Services. We also Looked to see if their insurance and bond were up to date and if they had a lot of violations with the state. Their quote for the replacement came in at about the middle of all four quotes and the equipment was comparable. Everything checked out For WA Energy Services. Several of the other companies had quite a few violations and that didn't sit well with us. My husband made a spreadsheet and did a pretty good comparison of everyones' offerings to make sure we were getting a reasonable deal and that what was being offered would best fit our needs going forward. Our installers, Joel and Riley, were responsive and answered our questions and concerns. They did a clean, neat install and left the majority of the job site in great condition on their way out. We did find a few sheet metal screws in our driveway, and thankfully they didn't end up in our tires, but other than that, it all looked good. It's only been a bit less than a week. The electrical inspection has passed. we're still waiting on the County inspection, but hopefully that goes well, too. The system seems to be adequately cooling our home, the heat pump is much quieter and overall, we feel like Wa Energy Services did a good job for us and we would recommend them for the purchase and installation of a furnace and Heat pump system.

Customer focused. Angel answered my questions quickly and politely and demonstrated the experience…read morerequired to help me decide what I needed to do to renew my filter replacement program and giving me options and making the necessary effort to make sure I could make the right choices for me. Thank you Angel for being part of the great team that delivered and installed my heat pump system and is making sure the system works as advertised.

scott's plumbing - plumbing - Updated October 2026

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