Everything went well and we gained the friendship of an extremely competent plumber, contractor, emergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs! read more

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to assess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works. read more

Responsive, knowledgeable, did great work and went above and beyond servicing our rather complicated water filtration system we inherited.

Wanted a utility sink installed in the garage and got a couple of quotes that seemed outrageous for the job. Tom came and gave a free estimate that was well below the others and was honest about the time he felt the job would take. He showed up on time, explained everything that needed to be done, and completed the work in less than the estimated time. Sink works great and it was a relief to find a plumber who was both affordable and efficient. I would absolutely recommend Ace Works to anyone looking for plumbing work and will be calling them again for anything else we need in the future. read more

Ace Works - Utility sink - Plumbing Near Me

Great communication from initial contact through to job completion. Fair and upfront pricing. Came when they said they would, did the job they agreed to do, and the new toilet has been so much better than the one they removed. I wouldn't hesitate to hire them again for plumbing or other work. read more

Terrible customer service, the owner, Tom, is a fraud and incredibly rude. They quoted us a price much above what even Roto-Rooter did. Thankfully we got a third opinion and saved money and the hassle of dealing with this unpleasant person. read more

Tom at Ace Works is what all contractors should be. He goes the extra mile time after time and stands behind his work 100%. He is calm and professional, shows up on time, and does great work. Tom and his team have been out a few times to install new main & sink shutoffs, sewer cleanout tee, water heater, and shower surround, and I've got more planned with them in the coming year. He even came back to fix some adhesion issues with the shower surround months later by removing the whole surround and reattaching it with more glue! Seriously, have I mentioned how much I like them? They have always been available when I needed them (even on the very first job), and responded quickly to an emergency that happened at a friend's house. His prices are very competitive as well. I absolutely recommend them if you need work done. read more

We had a "thumping" expansion tank, and Ace Works put in a 2 gallon tank when the water heater called for a 4.5 gallon tank. The thumping stopped for awhile, but it is back. We now have the expense of installing yet another expansion tank, but now the RIGHT one. We sent a picture of the original receipt and receipt for the expansion tank as directed below. No response. read more

This is going to be a long review. My main sewer line clogged up which resulted in water backing up and coming out of my shower drains. I first went with Roto Rooter (don't recommend them at all) since they were the first on google. They attempted to auger the line which didn't work and cost $600 (way overpriced). Then they used a camera to locate the block and quoted me $10k to dig up and inspect the block manually. This entire process took a week because Roto Rooter had horrible customer service and scheduling. I looked for companies on yelp and found Tom's company Ace works and saw his great reviews. I updated him on the issues and the job that Roto rooter quoted. Over the phone he gave me a quote that was a quarter of the price compared to roto rooter. He was able to schedule me two days later (he already had other jobs). On the day of our appointment he had great communication and called me before our appointment to update me that they finished a job and were going to get lunch then head over. He actually showed up 30 mins earlier then we planned which was nice. Tom and his apprentices were very nice and professional. They were able to finish the job sooner then expected and verified everything worked before leaving. Since it was shorter than they expected, the final cost was cheaper than what he quoted me! Tom is my new go to plumber for any issues and for any renovations. I highly recommend his company and have already sent his contact info to family and friends if they need him in the future. I would rate them 10/5 stars if I could. read more

Ace Works - My old broken main line, which Tom and his crew replaced. - Plumbing Near Me

Used them again for troubleshooting - these two guys are amazing at diagnosis - you wouldn't know they get paid by the hour because they are lightning quick and go above and beyond with tips and pointers - 10 stars read more

Tom came out and did a sewer line fix for my tenant in Manette (Bremerton). He did great work at a great price and I recommend him. They were responsive and this was months ago, we have not heard of any further sewer line problems from that tenant. I'm having him come out again to do a drain clean for a (separate) floor drain. Hopefully, I've found my new plumber for the Bremerton area. Peaceout, my fellow Yelpians, and may your days be full of sunshine and happiness forever. read more

My kitchen faucet started leaking at the base and my regular plumber was on vacation so I tried Ace and I was very pleased. Tom came on time on the day I called and fixed the problem for a reasonable price. I would recommend this business. read more

We had to deal with a plumbing emergency a month ago. Thomas was one of the first plumbers to call us back. He worked with our schedule to fix the issue. Great communication, final price matched initial estimate. We will definitely work with him again! Thank you for the quick and quality repair. read more

We asked Ace Works to help us out with an issue with the plumbing in our shower. Tom showed up on time, was polite and respectful of our time and our home. After taking a look at our concern, he explained how the solution was actually a much easier and less involved process than we had anticipated. I will absolutely call him again for our next project. read more

My husband and I just bought a new house and my husband wanted to setup a sprinkler system and he noticed that both our outdoor faucets leaked from the head. I had called another person but the faucets still leaked and then I called Thomas with Ace Works and he was very friendly and professional over the phone. When Thomas came he was very friendly and professional and his apprentice was equally as friendly and professional. I showed them what was wrong with our faucets and they got to work. I was very impressed and happy with the service I received and I would use him in the future for any needs my husband and I may have and I would recommend him to all my friends and family or anyone that may need his services. read more

I had called for an appointment, hoping for one within 2 days. My call was returned within minutes. I explained our low water pressure in a shower and what I had done myself. Tom asked if we would be available right then, he arrived in 15 minutes and started work. He was very polite, and cheerfully repaired the problem. Tom also shared pointers and explained things that can only be learned with experience. I don't expect to find better value dealing with any trade. I will call Ace Works for all future needs, and I will encourage anyone to give Thomas a try! read more

I contracted Tom and his Ace Works team for a condo bath remodel - the main purpose for which was to swap out a tub/shower combo with a new walk-in shower. The project further included LVT floor installation, install of new toilet, drywall repair, and paint. Tom invested the time to work with me on materials selection, provided sensible recommendations on product, and suggested design elements to enhance the end result. From initial contact to final delivery, I Tom was reachable and responsive. Everything was timely and well documented, and he was extremely reasonable regarding "finishing touch" requests (e.g., paint lines) before closing out. He/they also left the condo in extremely clean condition, prior to their departure. I'm VERY happy with my new bathroom and the work of Tom and the Ace Works crew! read more

Ace Works - Before (top) and After (bottom) - note the bottom-right pic does not show medicine cabinet front, which was painted & reinstalled - Plumbing Near Me

We have had two services completed By this company. Toilet repair and new faucet installed in our laundry tub. The employee was very through. Made sure both were completely working etc. perfectly. Explained they guarantee there work. We were so happy with the customer service and the jobs well done. read more

Tom went out of the way to replace our tub/shower with an accessible shower for my husband after his motorcycle crash. Tom made sure everything was done correctly and stood behind his work. He even came back to fix a leak completely unrelated to the original project stating he guaranteed no leaks and that's what he meant. Exceptional man. Exceptional work. read more

I have had some bad luck with plumbers. I decided to give Ace Works a try after reading their reviews. I had a leaking faucet. Thomas the owner came by and was very professional and all around great guy. Did a great job. I will definitely us him again. read more

I contracted with Tom from Ace Works to remodel my bathroom, remove some doors and add a bedroom with a walk in closet in my daylight basement apartment. I am extremely pleased with the results. He included me in all the decision for the remodel. He was here every single day that he promised to be here, and if you've ever worked with a contractor, you know that almost unheard of. Tom is reliable, honest, easy to work with and doesn't take any shortcuts. I was happy to write the final check when he finished I was so pleased with his work. read more

Ace Works - Bathroom - Plumbing Near Me

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A plumbing leak came up during electrical work on our house, so I needed a plumbing fix on short notice and Ace Works came through. The issue was a dislodged pipe in the basement crawlspace that was leaking sewage into said crawlspace, so the electrician couldn't continue working until the mess was cleaned up and the pipe reconnected. Tom came over to assess the situation with just a couple hours' notice, laid down a substance to absorb the wastewater overnight, and cleaned it up the following day after reconnecting the pipe (which involved rerouting it through a different beam in the crawlspace). He was fast and effective, and even fixed our back gate that the electrician had broken the day before. 100% happy with Ace Works, will hire them again. read more

I needed my whole house repiped and contacted Ace Works. Tom was easy to get ahold of, and we made contact on the appointed day. He came out and provided a thorough inspection and recommendation. His bid was competitive compared to the two other companies that provided estimates. Due to my unique scheduling needs connected to traveling, I ended up going with a different company, but was very happy with my interactions with Tom and would certainly contact him again for a plumbing or gas service need. read more

We fell victim to the recent freezing cold temperatures and a burst water pipe. We called Ace Works who scheduled us first thing the next day. They were on time and courteous. They efficiently made the repair, kindly informed us on what happened and how to prepare in the future and were such pleasure to work with. I hope u do t need a plumber again anytime soon, but I am fortunate to know ow that Ace Works is out there and ready to help. They will be my go to plumber for all future needs. read more

Was right around my ballpark. Was professional, up front and a swiss army knife of knowledge. Installed a bath and shower and woukd most definitely recommended. read more

Had a great experience with this company today. We had a pipe break and was leaking 2gallons of water per minute costing us hundreds of dollars on our water bill. Everyone we called could not get us in for weeks. Ace Works found a way to help us out in our time of need! They sent Tom out to our house that day and within a few hours a new valve was installed and water could be restored to our house. The work was done professionally and when they left there was no sign that they were ever here. I highly recommend this business. read more

My toilet is working!!! Thanks Tom. Great job. I'd just gotten out of the hospital for a GI problem and the toilet broke two days before. I called Tome and he was there on Tuesday and fixed it in less than an hour. read more

Back to my original review, Thomas is very attentive to our needs and ensures any discrepancies are taken care of.

Being that I'm a new owner of an old home, I was afraid I'd get taken advantage of by plumbers when I needed to get work done. Fortunately, someone suggested I contact Thomas at Aceworks. He's a great communicator and goes above and beyond with his work, and charges a very fair price. Will definitely keep his card on hand and make use of it for all my plumbing needs! read more

Tom is great to work with. He is quick, responsive and gives a fair price. He replied to my online request to put in a new hot water heater in less than a few hours and came out the very next day. I definitely recommend contacting him for any of your plumbing needs. read more

The day I called, was the day he was able to help us. Tom was quick, knowledgeable and very professional. Highly recommend Tom for any plumbing project. read more

Fixed my dishwasher on the same day that I called. Very friendly and helped me understand the issue, prior to fixing it. I'm so happy that I found Ace. read more

Thomas of Ace Works came the same day I called him and repaired our clogged kitchen sink. His fee was about half of what Roto-Rooter charged us a few years ago. Will definitely call Thomas of Ace Works if we have any other plumbing needs. read more

I want to recommend this amazing business, Tom helped us immediately as we needed him to fix the plumbing. There is no words to say thank you read more

Had a great experience. He did both leak finding and repair of the water line. He explained the problems clearly and made sure I understood and agreed with the findings. The time quoted was accurate and the clean up job was fantastic. read more

Ace Works rerouted the pipes under our kitchen sink. They were quick to respond to our call, fit us into their schedule quickly, and had great communication throughout the process. They were honest and open about the most cost-efficient options, did great work and at a very reasonable price. Completely happy! read more

Called Monday morning first thing and he worked with my schedule to come out the same day and fix my water heater, very professional and respectful. Next time I have an issue this will be my first phone call! read more

I called Tom on Tuesday evening, and he was able to come out Wednesday morning! I am the happiest customer right now!!! I have been without a working shower since February 13th, and the plumbing company 2 sons plumbing have yet to come back and fix anything! It took Tom just 2 hours to fix things that to this day 2/27/20 2 sons was unable to fix! Tom is the friendliest, and most professional plumber I've ever come across! This guy definitely is the best at what he does!!! Very fair pricing! I would've gladly paid him more for coming to fix everything in such a short notice! I highly recommend Ace Works, and will be a loyal customer as long as I'm living in this state!!! Thank you so much Tom!!! read more

My water heater was 18 years old and all of a sudden it started boiling water. The thermostat was not working and the heating elements stayed on none stop. So we had plenty of hot water, hot enough to make tea. But with that hot of water comes increased water pressure and all the bad things that come with it. Most plumbers I called could not get to me for a week or more. But Ace apologized for not being able to get to till tomorrow, I hired them. They did a great job. I'll definitely hire them again if I need a plumber. read more

Fantastic experience. Thomas responded right away to schedule an estimate that week, took a look and did the job right then and there for a very reasonable price. He was thoughtful and communicative throughout, and I couldn't be happier. I'll definitely be giving him my future business! read more