Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 2/5 Technician: 5/5 Invoice/Follow-up: 3/5

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

From first visit and evaluation of my plumbing issue, Lane Plumbing was on time, listened to my…read moreconcerns and once issue was determined they put in an order request which was quickly approved. A week late they came out an made the repair. Highly recommend them.

Update May 2025; I cannot thank Lane Plumbing Services…read moreenough! Our hot water tank stopped working and we needed a replacement of our water heater. Nick and Kyle came out same day to provide an excellent installation. They were quick, efficient, and professional. Not to mention the competitive pricing compared to other companies.

Matt listened to my problem and reassured me that my small leak, which was not affecting any…read morestructures, was not significant to worry about. No charge, just listened and said that my leak was so slow as to be virtually undetectable. I am going to put one of those Flume water monitors on it my meter and just keep track of it. I appreciate his honesty.

I accidentally broke a water supply line and hired Matt to repair it. He charged $440--$340 more…read morethan the same repair last year. His poor workmanship caused an additional issue (failure to flush the line), which I later learned cost me another $2,200. Matt refused responsibility and blamed me instead.

Alex was very professional and knowledgeable. He was very responsive to my questions and…read morecompleted the job within the timeframe promised. He fixed a previous contractors mistakes on a very short timeline during escrow on the home. I am very grateful for his help and reasonable prices. I will definitely contact him for all my plumbing needs.

Alex is a professional with experience and knowledge. He is also honest and hardworking.read more

Honest, reliable, fair pricing. Everyone I've interacted with in the office or on a service call…read morehas been polite and knowledgeable. They fit you in quickly and their small team genuinely cares about helping you fix the problem. They know how to keep things running in old houses. I was impressed when they recommended I not hire them to flush out my water heater due to its age; their honesty saved me money and averted a messy issue. They take the time to explain what is going on with your plumbing and give tips on preventative maintenance. Highly recommend!

Great company to solve our plumbing issues. Their rates are reasonable and they are quick to…read morerespond and assign a plumber to come to your house. Jonathan was extremely friendly and did a fantastic job in installing our new faucets. He was quick to come back and tweak a few things we wanted. Jonathan made sure we were happy and we are extremely happy with his work. We will always use Port Orchard Plumbing!

We found out our basement leak was due to our well pump, because the plumbers said they would not…read morecome out. But they gave us Steve's #. He called me back the same day and came out the next. We know nothing about wells, but he was able to look at pictures and once he came, troubleshooted what was needed. He came back the next day with the necessary parts and even replaced a connection that had been done poorly in the past and was not tied to the leak. He was friendly and knowledgeable and his price was great. We are so relieved to discover him and will call him again in a heartbeat if we have another well/pump issue.

Steve is fast friendly and knowledgeable!…read more I called Steve at 7 am on a Saturday. And had water back the same day! He trouble shot my no water situation very methodically! First working from power source components then eventually to the pump it self. Steve asked if I wanted to pull the pump , he believed by the readings his meter was showing the pump or wiring was the problem. We started pulling the pump at 11 am , 200 ' down we found a broken wire. By 4 pm I had water and pressure like never before ! Fantastic, highly recommend his work! Scott G Port Orchard , Wa

Dave was wonderful! He made the whole process so easy to coordinate from start to finish. We needed…read morea garbage disposal replacement and a small plumbing repair done at our home, and Dave handled both quickly and professionally. It was just a neighborhood job, but he treated it with the same care and attention you'd expect from a big project.

He came out to give me an estimate on repiping our house. Went home to write it up, but we never…read moreheard back from him. I think the job was out of his wheelhouse.

I don't usually write reviews, but these guys earned it…read more We had an issue and needed help fast. From the first call, they were responsive, professional, and easy to work with. They showed up on time (actually early), explained exactly what was going on in plain English, and walked me through the options without any pressure. What really stood out was their honesty and transparency. The quote was clear, there were no surprise charges, and they actually recommended the most practical fix--not the most expensive one. The work itself was top-notch. Everything was done cleanly, efficiently, and they left the area better than they found it. You can tell they take pride in what they do. If you're looking for a plumbing company that's reliable, fair, and does quality work, I wouldn't hesitate to call them again.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

We've had the pleasure of working with Herdman Plumbing on several occasions for projects of every…read moresize. Every technician has been polite, knowledgeable, and skilled, fixing each issue and explaining what they were doing and why along the way. I called Herdman Plumbing about a potential toilet leak and fix to my bathroom drain. Ken and Kyle, our technicians, arrived early, quickly assessed the issue and got to work. I truly value the service they provided!

Dakota and Drake came out to upgrade my plumbing under the sinks. They were very professional and…read morelistened to what I wanted done. I appreciate their courtesy and advice. I put my trust in them. Thank you!