I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

The water heater at my place broke down and AAA was very responsive and fixed it very timely. They…read moreanswered my questions well and did everything I asked or was told by them that they would do. Their prices are reasonable - not the cheapest but about the average range on a comparable basis

I had a very small issue. I gave Dean a call, and he was at my house in 10 min…read more Problem was fixed in 10 min. He remembered things we talked about a year ago, and we reminisced a bit. This guy is a real gentleman! See you next summer Dean, for replacing some outdoor faucets!

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and…read moreinstantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone.

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have…read morehad an entire A/C system installed which included electrical and gas line work which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pipes to the exterior of the house. A technician and two installers made visits and then I was given a detailed proposal with recommendations and several options. The owner, Robert, called to answer my list of questions, so that I fully understood my options. The work was scheduled within the week. The technicians arrived on time, reviewed the project with me and kept me updated as the work progressed. They laid down protective coverings over hardwood floors, as they had to drain and remove the 80 gallon water heater through the living area. The installation required that they cut two access openings in an existing chase to gain access to an outside wall. They cleaned up afterwards and I could not tell that they had been working there. I have always experienced great service from the initial contact through the competition of a project. I would definitely use them again and highly recommend their HVAC and water heater services.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

Seatown is a very professional company. We needed our water heater serviced and flushed and Austin,…read moreout friendly tech, also pointed out that we may want to change our aging water shut of valve to a new lever to enhance safety- we will be getting this done with Seatown on future visit. Note- I shopped around and read a lot of reviews of several companies. That paid off as I got prompt service at a great price!

Ryan was absolutely incredible. We had debris coming from all of our faucets that looked like…read morerubber, and he immediately diagnosed the issue as worn-out washers in the under-sink angle stops (and not the water heater). He scheduled a follow-up visit once he had the parts, and because he had been here before, he knew exactly where our main line was located and shut it off quickly and safely. For us, that would have been a huge headache -- the shutoff is far from the house and mixed in with other homes in our small community. He went above and beyond, pointing out that the chalky dust on our fridge was likely from a bad water filter, and when turning the main line back on, he noticed and showed us a separate leak. That will be another (bigger) project outside of Washington Water Heaters, but I was amazed by his knowledge, thoroughness, and professionalism. On top of all that, Ryan was extremely friendly and kind with our three-year-old, which made the experience even better. We were so impressed with his skill, attentiveness, and genuine care. Highly recommended!

Dave was wonderful! He made the whole process so easy to coordinate from start to finish. We needed…read morea garbage disposal replacement and a small plumbing repair done at our home, and Dave handled both quickly and professionally. It was just a neighborhood job, but he treated it with the same care and attention you'd expect from a big project.

He came out to give me an estimate on repiping our house. Went home to write it up, but we never…read moreheard back from him. I think the job was out of his wheelhouse.

Bees did a great job removing 3 old toilets and installing new ones I'd purchased myself. Their…read morequote, after some brief negotiation, was on par if not better than others I'd received. And the final amount actually came in slightly under what I'd expected which was a pleasant surprise. They ran into one issue and came up with a cost-saving solution without blinking an eye. The guys were personable, communicated clearly. This is the 4th plumbing company I've worked with since purchasing my home 5 yrs ago and the first one I'll call again and recommend to friends. Thank you!!

To be clear, I will only comment on their price. If you don't care about price, you might like…read moretheir work. But if you are price sensitive, avoid them, their price is far from reasonable. I paid $1000 for replacing P-Trap and snaking the pipe, a handyman's work. Something more ridiculous? They charged a P-Trap for $206. If you know how much a P-Trap is, you know what company to avoid.