Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 2/5 Technician: 5/5 Invoice/Follow-up: 3/5

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

Two Brothers are the best! When the hot water tank that they installed last February wouldn't stay…read moreon, they called and talked me through trouble shooting the problem on a Friday afternoon so that we would have hot water for the weekend. It was so kind of them. Turned out that the house painters had covered the air intake for the water heater and that's why the pilot would not stay lit. I highly recommend them!

Garrett with Parker was fantastic. On time, knowledge, friendly, explained what he assumed the…read moreissue was and made a recommendation for a fix. The fix resolved our slow floor drain! Very reasonably priced compared to other plumbers we got quotes from (most other plumbers just wanted us to replace our pipes vs try a more cost effective solution first). Highly recommend Parker!

Thanks to the parker crew we got our coffee cart all plumbed up! They were super helpful and made…read moreit easy to understand the process, and super quick! Highly recommend!

Doug and Peter resolved an issue with our tankless water heater. Our Navien water heater was having…read moreissues detecting flow, resulting in inconsistent hot water throughout the house. After very smooth and easy scheduling, Doug and Peter were able to arrive the next day, diagnose the root cause, and return the next day with a clear solution that worked. Doug and Peter were both professional, kind, and able to translate the issue to us in terms we can understand. They provided us very fair pricing and value, and made it simple to pay online. This very positive experience with Doug and Peter has opened our mindw to making Ben's Plumbing Heating & Air our go-to for future service needs beyond water heater issues (i.e. Plumbing, HVAC, Water line servicing).

Honest and straightforward, with focus on doing quality work rather than extracting maximum…read moreimmediate revenue from a customer. Due to drops of water appearing on the exterior underside of the overhang below my kitchen sink I suspected a small leak. After researching plumbers I chose Ben's Plumbing based on their positive reviews and BBB accreditation, switching from the firm we had used several times in the past. Derek and Taylor arrived and were able to find the general area of the leak. In order to expose the pipes and pinpoint the leak, they concluded that a hole would need to be cut in the groove-and-tongue staggered planks that formed the underside of the overhang. Though they could cut the hole if I wished, they suggested that I have it done by a specialist for aesthetic reasons; Ben's could then return and fix the exposed pipe. I followed their suggestion. After the pipes were exposed I was able to locate the very wee leak. Ben's Plumbing then sent Derek and Taylor to do the repair. They did excellent work, and the total cost was very reasonable with no surprises. The office staff I communicated with (via text) to set up the two appointments, Michelle and Kiera, were a pleasure to deal with.

No charge for coming to our house to look at the problem and give an estimate. Quote was very…read morereasonable and they were able to start the work the next day. They did a great job! The whole team was pleasant and all were good communicators. I'll know to use them again with any future problems.

I wish I could give 0 stars what bad service. I had quality plumbing come over to install a…read moredishwasher. It cost me around $1500 to have them come out and perform the service. Now after two visits to get the job done correctly. i'm sitting here with a dishwasher that does not drain and a company telling me that it's not their problem and I need Albert Lee to come and look at the dishwasher. save yourself time and money and call someone else.

Joe is outstanding. I called him in an emergency with a leaking hot water tank and even though he…read morewas unavailable to come out for a service call, he took the time to FaceTime with me to help me find the water shut off to avoid a larger problem. Highly recommend.

We've used Joe and Sallie, Simple Plumber, on several occasions, and we always marvel at the…read morequality work they do. Joe is extremely knowledgeable and helpful, suggesting different ways of repair or installation, and the work is top-notch. They leave the work area clean and tidy, something rare these days. Recently we had need for a new laundry sink, and of course we called Joe. He and his assistant, Gary, were at our place on-time, and did a gorgeous job with our new sink install. We highly recommend Simple Plumber and they are always our first call when we need quality plumbing work done.

Good, honest plumbing company. I had them come out to assess a faucet that was dripping. They were…read morequick, friendly, and knowledgeable. I highly recommend them!

If you are looking for an excellent plumber for your home projects, I highly recommend Steven and…read morehis crew. Great service from Queen Plumbing. We had multiple issues with sewer gas in the house. Steven and John worked on my basement toilet with persistence and with a positive attitude. Steven is the owner, operator. He is really knowledgable. Steven also has great listening skills and experienced at treating the customer right. I was pleased with the options he also shared to do a couple of maintenance projects which I already had on my list while they were at the house. That was super helpful as well. Steven was also happy to discuss issues on the phone and was extremely responsive over text as well. I will keep him at the top of my list for future plumbing projects.

I highly recommend Jafco! They did a phenomenal job replacing my old leaking water heater with a…read moretankless water heater. They were efficient, installing the new unit, reworking gas lines and water lines, adding intake/exhaust, etc. in only 4-5 hours. The two technicians, Garrett and Abraham, were incredible, they walked me through everything, answered my good/bad questions with ease - they were very knowledgeable/experienced which made the entire process stress-free. If you are looking to upgrade/replace your water heater, call them. #top-notch

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.

Our second AC unit for the third floor of the house failed in the summer heat, Nick came out and…read morehad the parts on the truck, so he was able to fix it immediately. Price was reasonable and service was quick. Will always use these guys.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

Dean is incredibly helpful! We called about a water leak, and he took the time to diagnose the…read moreissue over the phone at no charge. Even though we didn't end up using his service as we decided to DIY, his honesty and willingness to help really impressed us. We'll definitely be calling Dean the next time we have a plumbing issue. Highly recommend!