Stellar Plumbing was recommended to me as the most honest plumber in the area. I was looking for…read moresomeone to reconnect a disconnected vent pipe in the attic, so I called. Jeff didn't pick up the phone when I first called, but his voice greeting message included his rate information, which was helpful. Currently, he charges $150/hr. I left him a message and also sent him some photos of the pipe in the attic to see if it's something he could help. An hour after, he called me back to let me know that he could help. Jeff was able to come by the next day. He called me to let me know that he was on the way to my place. He was on time. Before I asked him to remove shoes when entering my house, he already put on shoe covers. He went on fixing the pipes in the attic as soon as he arrived. He was able to get everything done within an hour. He also charged materials reasonably. We also had a short chat, and I found him such a pleasant person. I will definitely call him again for plumbing work.

Reached out to Jeff because we forgot to detached a hose and our frost-free sillcock had a burst…read more Jeff was quick to respond via text and provide a quick estimate. We were able to schedule for him to come out a couple days later. He was on time and completed the work with good quality. He was also able to complete it early and provided great value for his services. He seems like a nice, down to earth guy and was okay with me to tag along and watch and ask questions. Will definitely work with him again in the future if I need any help. Jeff is indeed a Stellar plumber.

Jason and Brent came in and fixed the problem faster than I though possible. After we had an…read moreappliance repair man and another plumber come out these guys came out and finally got to the root of the issue. Would recommend to anyone looking for any plumbing needs. Plus my dog seemed to enjoy them and he's a pretty good judge of character. My plug payed apprentice while they worked under the sink.

Prompt response, knowledgeable, professional in every way. Cost much less than I expected..nice…read moresurprise. Will absolutely use them again if needed. Ava is a sweetie, so easy to deal with.

High quality, very professional, and deeply skilled at a very fair price. Kenji was very responsive…read moreto our project to retrofit in a new utility sink, provided three options for permittable drain install, validated with the city. Juan was very skilled, open with info, super professional and friendly. Inspector noted the high quality of work and fittings used.

My plumbing problem was an easy fix, but Juan was very informative about the issue. We also…read morediscussed other unrelated plumbing issues I had questions about, and Juan made several helpful suggestions. I'm very satisfied and will definitely call them again for any other issues I might have.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

Price Busters were great! They helped diagnose the problems with my tankless water heater and were…read moreable to pin point the issues with low water pressure and problem with water with no heat right away, with some parts that were not working well. They were professional and courteous and responsive to my issues. I would trust them again to help with the plumbing issues in the future.

Being a homeowner, there are always many home projects in mind. When it comes to plumbing issues,…read moreit is my biggest challenge since I'm not knowledgeable in this aspect. My water heater has been over 15 years. One day, it started to leak water. I was freaking out calling a few plumbers. After obtaining a few quotes for the replacement of my 50-gallon gas water heater, Zach from Price Busters provided a competitive price among all bids. He helped me understand the differences between tankless, gas and hybrid water heater. He patiently explained to me about the new heater's specs, energy efficiency and how it would fit my household needs. Him and his team completed the installation promptly and fairly quickly. It really lifted off my worries on the water heater and now I enjoy my hot shower in peace more than ever! I highly recommend their services!!

My water heater stopped working (essentially the pilot light won't stay on). The issue is likely…read morewith the thermocouple OR the gas valve. I had called Bel-Red Heating and Cooling to have someone come and look at it on Friday. They said they didn't have availability until Monday, but there sister compony "Fox Plumbing Heating and Cooling" might have availability. Bel-Red helped me setup the appointment and they told me that the "diagnosis fee" will be $135 (for Fox Plumbing) Problem #1 (miscommunication): Diagnosis Fee v/s Dispatch Fee - When Fox arrived at my home, they told me that $135 is a "dispatch fee" and that includes the cost of them coming to my home and then they will charge in hour increments until they can figure out what is wrong. So technically, it would actually cost a lot more to actually diagnose the issue. Problem #2 (routing to a more inferior service provider) : Fox is clearly a more inferior service provider that Bel-Red. I had a terrible experience with Fox where they were not able to even conclusive diagnose what was going wrong and i simplify didn't have the confidence that the technician sent to my home will be able to fix it. So basically i lost my $135 fee and no progress on my heater. This review is for Bel-Red, because they routed me to Fox Plumbing, and this is a trust-buster for customers who called Bel-Red to get service because of Bel-Red better brand/service, but due to Bel-Red ended up being setup for a same day appt. with Fox which has a terrible reputations/ratings.

Bought two Toto toilets three years ago. Great product. The upstairs toilet was installed with no…read moreissues. On the downstairs toilet, the plumber had to ask someone to deliver a new valve. He said the existing valve was unreliable and if not replaced would invalidate the warranty. Overcharged for the valve. I check Home Depot afterwards. When he connected the lid to the toilet, the hose which should have been inserted into the fill tube was left clipped to the wall of the tank. About once a week, I had to plunge the toilet. Toto toilets require a special plunger because the hole is not round. I found this out when the plumber i hired to remove blockage was able to clear it with his plunger. Cost me $380.

Thanks to Jeff Norris from Sound Plumbing, I'm moving forward with my close of escrow and will not…read moreonly satisfy my inspection obligations, but I'll be on budget and on schedule. Most contractors would take advantage of sellers like myself who are on a tight deadline and from out of state, but not Jeff. That's just one of the reasons why Jeff and Sound Plumbing deserve MORE than a five star rating. Jeff gets high marks from me for his responsiveness, knowledge and expertise AND for providing a fair price and assessment of my issue with water in my crawl space. Jeff performed a thorough assessment of my crawl space and identified that the problem was not related to a drainage issue which would have cost me THOUSANDS of dollars. Rather, he found the problem was just a faulty seal on a new toilet that had just been installed and was an easy fix. So would I recommend Jeff Norris and Sound Plumbing & Heating? Absolutely. Without hesitation.

Found Sound Plumbing & Heating on yelp and decided to give them a try since I was in a tight spot…read more My moms water heater was leaking water and I needed help stopping the water flow and replacing it since she was on vacation. Jeff was able to squeeze me into his busy schedule and come out the same day I had called him. He was very punctual, knowledgeable, trustworthy and friendly. He was very upfront with the pricing and did not try to upsell me additional items. I recommend anyone who needs a plumber to call Jeff / Sound Plumbing & Heating.

Hi My neighbor had hired Safe & Sound Plumbing previously. I requested service from Safe & Sound…read morePlumbing to repair a leaking Kitchen faucet.A plumber came out. The faucet still leaked. The Kitchen faucet was old. My neighbor & I went to Aurora Plumbing. I purchased a new brass kitchen faucet. I worked with Owen; the owner to set a time to install the new kitchen faucet. Wilfred, the plumber installed my new brass kitchen faucet. All the plumbers at Safe & Sound Plumbing are reliable. Professional, knowledgeable. Cleanup after the completion of my project. I have a new brass kitchen faucet. Safe & Sound Plumbing was of good quality. Affordable & fair. I am thrilled with my new kitchen. !!! faucet. I will hire this company again for other projects

Had a fantastic experience working with Safe and Sound plumbing to replace two leaky hose bibs…read more From the start, Owen was very responsive and took time to fully understand the nature of our repair, and was able to offer transparent and competitive pricing. On the day of, the two plumbers who came out (Wilfred and Adrian) were friendly, knowledgeable, and communicative. We couldn't be happier with the repair, and would definitely work with Safe and Sound again in the future!