Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

my Name is Krish, I work with these people for my house , they did an excellent work ,fast…read more,efficient and reliable pricing , i highly recommend them. there is no doubt they will give best for ur pricing.

Imagine my luck when, in a new construction home (2025, but close enough), the airgap started to…read moreleak when my dishwasher was running a normal cycle. It was a Saturday, so... not a great start to the weekend, and also, not a lot of (decent) plumbers available! Anyway, I posted a project on Yelp, and Homeservice Plumbers were fairly quick to respond after my other Project options (not to be named here) either demanded a phone number or made wishy-washy timing range options (which were not amenable to my schedule). Homeservice Plumbers was quick, to the point, and not pushy or demanding at all anytime I was talking to them. I scheduled for Tuesday between 12-2pm arrival, and Xavier, the first person who came out to see the problem, showed up in a timely manner (just before 12pm!) as he had another service call in the area. He was respectful of property (brought his own shoe coverings!) and was also pleasant to work with. Unfortunately he didn't have the tools, but he was the one to call in Nick who had the requisite tools for the job. He confirmed the service would be possible, and off he went. The next person, Nick was great to work with - he arrived promptly at 5pm (the quoted range was 3-5pm, which was perfectly reasonable), respected the property (brought his own shoe coverings, asked to use a small bowl to capture the grease drippings from the p-trap, and cleaned up after the work was done), and was able to provide a fair estimate for a high value of quality work. He finished by 6:30pm and confirmed the drain was working, and verbally confirmed (it's not on the invoice but I hope I never have issues again!) that there's a one year labour warranty - great deal! I never caught the phone "operators" name (my bad, she called me THRICE and I still never caught her name), but she was cordial, polite, and quickly handled my concerns for updates on when the plumber(s) would arrive. Scheduling through Yelp was simple and easy - and having no "service call" fee means there's no obligation to go through with anything you're not comfortable with. Anyway, short story (really) long: this company is on my list of "high quality work at a fair rate", because (1) they don't charge for service calls, which is a bold move in today's service-oriented environment, (2) they are reasonable with pricing given that I'd done some research beforehand, and (3) they verbally offered a warranty for their services, which means that they're willing to stand by the quality of their work. Call them today for your plumbing issues. Fair, honest, trustworthy service is hard to come by - the companies you see on the billboards aren't the only options in town!

Farid gave me flat rate quote for hydrojet and camera inspection upfront, unlike other businesses…read morethat refused to give quotes and requested me to schedule appointment directly. Within one hour he cleaned my clogged sewer line, showed me the results from microcamera, and inspected my pipe design in crawlspace. Super professional and very fair price. Will hire again for all future pipe work.

Farid did a fantastic job cleaning out and scoping our main drain line. Very pleased with how quick…read morethe response was and how quickly the job took (less than 30 minutes). Kudos, much appreciated!!

We had a difficult to detect leak in the bathroom and they were able to quickly come diagnose the…read morerepair and suggest good fixes for the same. Really appreciate them being so kind and doing and helping us out in this situation.

I needed a new toilet. This is for my son's house in Issaquah. They answered the phone personally,…read moreworked through the product purchase with me and scheduled a fairly quick delivery once the product got in. Professional installation, they knew exactly what they were doing. Highly recommend! Probably not the cheapest price but you'll get, but a professional and well done installation or repair

Ron is a rarity in today's world of vanishing customer service. My sewer backed up into my house…read morelate at night. Ron answered the phone at 10:30 PM and came out first thing the next morning. He got the sewer cleared and gave me recommendations and an estimate to repair the damaged line. His quote was competitive and his work was top notch! He explained every step so I understood exactly what he was doing and why. His knowledge, experience and commitment to using high quality products and doing a quality job was refreshing. I feel I got a lot of value for the price! His customer service and professionalism is unparalleled! If you have a plumbing problem and want the peace of mind knowing that it'll be done to the highest standards for a fair price, there's no one better than Ron.

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Pete is AMAZING! Not only did I get on his calendar right away, he was very punctual which is a…read morehuge plus in my book. He replaced an old light fixture and changed out the bulbs for my sensor lights above my garage. We have another date in the very near future. I'm very appreciative! - Ms. 3/30 - Pete has done it again! My new porch light looks fantastic. Thanks so much Pete. I'll see you soon.

Pete did a great job replacing my range hood - punctual, professional, and efficient. Would…read moredefinitely hire him again!

Trisha was able to help me fix my drainage issue over the phone with solid advice at no cost to me…read more Next time I have any issues with anything from my side sewers to my foundation ceiling, she'll be my first person to call!

I started working with Trisha years ago and she had been really great. Straightforward,…read morehardworking, fair, etc. She's had a few life events happen recently though and might be between a rock and a hard place. Hope things get better.

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.