Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

I had a bad leak and clog under the bathroom sink i tried to fix myself. Winston came out and was…read moreable to cut off and replace the bad part but was still a bad clog further down the line. Will came out with a snake and cleared part of it but was likely going to happen again. because i'd already spent so much getting it fixed his manager cut me a half off deal for their Hi pressuure pipe cleaning service (i forget their name for it) both Winston and Will were super efficient and professional. 10 Stars!

Brandon did an exceptional job fixing the under-sink plumbing in both the kitchen and bathroom, as…read morewell as installing our new garbage disposal. We especially appreciate the peace of mind that comes with their one-year warranty. A special shout-out to Jason, as well, who was professional and thorough during the estimation process. Highly recommend!

I had a very pleasant experience with Rain City Plumbing. Their office was responsive when I…read morecontacted them, and I really appreciate that they were able to come out to see my condo to give me a free estimate. I contacted multiple other plumbers and they all charged $35-150 just to visit and give an estimate (they "waived" this fee if you chose to hire them, which I think is their strategy). Rain City Plumbing was able to come out and take a look at my shower quickly, and they gave me very clear and transparent estimates for how much it might cost. The two gentlemen who came by were uniformed, neat, and very polite and patient when explaining things to me. They were respectful of my home, and took off their shoes without me asking (when they needed to go further into a carpeted area to look at the back of my wall). They also followed up with me later to offer me a discount on the cost of parts. When I told them I was waiting to hear back from some of the other plumbers I had contacted, they were understanding and they actually recommended that I shop around and get quotes. I really appreciate that they were very willing to educate me as a new home owner, instead of trying to take advantage of me. While I didn't hire Rain City Plumbing to work on my job in the end, it was purely because I got a more competitive rate elsewhere. I still would highly rate Rain City Plumbing because of the great customer service I received. Thank you!

I had a full repipe of my house done and had a great experience with Rain City Plumbing. Derek,…read moreDaren, and Cheryl were great to work with and I would definitely recommend them to my friends and family and use them again in the future.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Their "expert" visited in the morning, assessed my septic tank and gave a quote to replace my pump…read morein the afternoon which I agreed to. They charged me upfront, but told me in the afternoon that they don't have the required permit to do the work. Their incompetence wasted half of my day.

This is the second time that I've used this company. The owner came both times, and remembered my…read moreplace from the first time three years ago. I was pleased with the work both times. Counting the business owner, three plumbers came today. This time my initial request was to replace two faucets. The plumbers who came to give an estimate a week ago discovered that the cold water valve needed replacing. Notice must be given to building residents 3-4 days in advance of water shutoffs per my HOA rules. A few months after the first time I needed this plumbing company, a contractor working on remodeling my kitchen should have found the valve problem. But since he did not, the silver lining is the quality of the work by this company. I have complete faith that the replacement valve will work perfectly since they installed it. They showed me the plastic valve they replaced and how it would not turn at all. We all liked the faucets I chose for them to install. In the bathroom my glass waterfall faucet has LED lights to indicate cold, warm and hot water. After installing it the plumber showed me a video of the lights working before I went in to try it myself. The kitchen faucet is a Moen which looks nice to start with, and has some great functionality. As the handle is turned for the water the head floats down a little. Then it is possible to select an angle for the head to remain, for example 45 degrees. It will stay in the selected position while the water runs. The owner took a video for himself! Besides the top quality of the work, I appreciate the polite and respectful manners of the owner and all the plumbers.

Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Bees over-sells and over-states the quality of their service. The technician gave several…read moresuggestions each with a quote to address a leak. They repeatedly said this is only an attempt to repair. While they did say I that I didn't have to choose any options, they stood there creating a pressure situation. I picked the tub sealing option since it seemed most straight forward, again with no guarantee of fixing the leak. I asked why a tub caulking would be ~$900, and the technician began to oversell the difficulty of the job and the "high quality" sealant they would use. I approved the quote with that belief, only to see they did the job in 40 minutes and used a caulk that I could have bought in Lowes for $5. I've asked their management for a review and have been stonewalled. I had higher expectations for Bee's Plumbing given the reviews and referrals but left very disappointed. I've attached the caulk, tub caulking and contract from Bee's to show what happened. Would you pay $900 for this?

I had an issue with my sewer pump so I reached out. After initial contact was made, Blake arrived…read morewithin a couple hours to diagnose the issue. Turns out that our house had some really wonky plumbing installed. The issue was eventually discovered, remedied, and a new addition was installed to prevent this from happening again. Parts and labor cost about what I expected them to, and seemed fair. I was mostly relieved to have the issue solved so quickly.

It was easy to set up an appointment: they have someone answering the phone instead of making you…read moreleave a message. He came over to install a "p-trap" under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!

We had a new main water line to our house installed to replace the original galvanized steel. We…read morefound Akers through a reference from another plumber giving us a quote for interior work as part of the same overall project, who told us that while he would be willing to do the exterior/trenchless work himself, we should really contact this company (Akers) he knew, that it was their bread and butter. We did decide to use Akers, and overall we were very pleased with that choice. The factors that most won me over from their estimate was the clear level of expertise and familiarity that Ryan showed, along with the confidence from knowing that someone who was going to be doing the work was the one evaluating the situation. As an example, the path from the meter to our house crosses under the driveway as well as intersecting with our neighbor's side-sewer in an easement. Plenty of other plumbing companies expressed they'd have no trouble dealing with the situation in a trenchless run, but only Akers went as far as pointing out the exact spots they'd dig their pits and how that pathing would make sure there was no chance of boring through the side-sewer. Similarly, Ryan was the only one to point out how the existing line was part of our electrical grounding, and discuss using copper for a suitable distance outside the house before the switchover to PEX in order to keep things functional and compliant. In terms of contracting/business-ops there some amount of looseness that a larger company might not display (minor delays in sending documents, nebulous arrival time on the day of the work) but nothing that was really problematic, and I'd certainly rather have the tiny hiccups of working with real humans versus some overly-polished private-equity machine. Traci was gracious and clear when responding to my inquests, even over the weekend when she was self-admittedly out of town, which is above and beyond in my book. In terms of price I think they were perfectly fair, they weren't the lowest quote we had, but landed slightly below most of the other numbers we got, not anything where I felt like I was getting an enormous steal, but I had no qualms about the number they asked. The actual project work itself went great, they had the entire replacement done on one day in about 5 or 6 hours with minimal disruption, and even took the time to keep the top sod layer for each pit relatively intact in order to replace, so that by the time they left, you could barely tell where they had dug. The minimal interior work that was part of the project (new hole through the foundation concrete, new main shutoff valve and hookup to the rest of the interior plumbing) was similarly spotless. If we ever need similar outdoor plumbing work in the future, Akers is going to be an easy first call for an estimate.

Andy showed up on the same day I called to assess the issues, pointing out specific concerns. Once…read morethe insurance company approved, Andy's team got on it. They were professional and courteous. The work was completed in a day, which was a complete water main replacement. When they finished, you couldn't even tell there had been work done because of their thorough clean up. Working with Traci, the office manager, was a pleasure. This is a great local company that I would highly recommend.

I hired Emerald City Sewer to design and install drainage for three downspouts on my home, and they…read moredid an outstanding job. Wayne took the time to analyze the whole system and recommended a rock pit and a bubbler to make sure water was moved safely away from the house. He listened closely when I mentioned that my wife plans to replace the lawn with a garden, and the crew dug the lines deeper so everything would sit well below planting depth. The team was knowledgeable, skilled, courteous, and easy to work with throughout the project. The workmanship is excellent, and the communication was clear from start to finish. I'm very happy with the results and highly recommend Wayne and his crew.

Emerald City Sewer is a first class company, they helped me with numerous projects, big and small…read more I would highly recommend them to everyone! Wayne's attention to detail and his ability to problem solve is incredible!

I don't even know where to begin about how great it is working with Mike…read more He's honest, professional, and frankly just great all around. My experience with plumbers over the years has always been sticker shock. Anytime I have them come over to look at what I think is a minor repair, they price and repair is significantly higher and worse than expected. With Mike, it's usually the opposite. He'll fix the problem quicker and for less cost than expected. That kind of honesty and professionalism is refreshing . I don't think I could ever imagine working with another plumber as long as Mike's around. H's helped me toilets, sinks, showers, and even once, fixed a garage door for good measure! Rockview plumbing rocks!

I contacted Mike from the recommendation of a friend for a…read moresump pump/ flooding problem in my garage after a recent heavy rain storm. He was so prompt at calling me back and coming to my home . He was friendly and knowledgeable and honest and will be my go to plumber for any future needs.