Great staff and crew. I wouldn't trust my home heating and cooling to anyone besides James and his…read moreteam.

I had the worst experience ever!! Worst customer service. Worst treatment by another human being!…read morehe was there for NO MORE than 15 min to "fix" our problem! We woke up to a 73 degree home when it was set for 69 degree. Of course, I called them and OF COURSE, they couldn't come out until the end of the week! I was so glad I ended up calling another hvac company because within minutes of opening the side panel on the AC unit, he saw the leak from the accumulator right away! The refrigerant connectors are located on the outside of the ac unit, so I know for a fact he didn't open the side panel. So the $100 level 2 diagnostic is a joke!!

I had a fantastic experience with an issue involving my circuit breaker and light switch. Dylan did…read morean excellent job investigating and resolving the problem, and he also took the time to provide me with valuable insights about electrical wiring and tools I can use as a homeowner. Eco did an amazing job arranging a same-day appointment, which I really appreciated. I'll definitely ask for Dylan again when I need electrical work in the future, especially when I move into an older home where his expertise will be especially valuable. Highly recommended!

9/22 I scheduled an appointment for a simple water heater flush for the following Monday. I am…read moreunable to get the "first" appointment at 8am as I have to drop my son off at school. So I requested the "second" appointment which they said they can't guarantee the timing of arrival. I told them I am not available after 2pm due to needing to then get my son from school/other activities. Was warned it was a 60-90 min appointment. So tech would have to be here by 1230. 9/28 was my initial appointment. I cleared my garage and the space around my tank, sent pictures, and waited at/near home constantly by my phone for me to get a text about an "emergency situation" at 12:20. I cancelled and rescheduled for the following Monday (the only day I have free) for the "second" appointment again because I'm only available from 9-2. 10/5 attempt number 2. Morning comes and goes and I got the same exact text, copied and pasted from before about an "emergency situation" that arose. I texted them back and told them I was no longer interested after not being able to be accommodated twice and having my time wasted. I was then called and texted multiple times in a short span around 12:45 saying they magically had someone available. I told them it's already too late and the tech wouldn't be done with the flush before I need to leave. I told them clearly on the phone I am going to look for a different company and they continued to tell me they wanted me to reschedule. I finally told her that I was done with the conversation, to have a nice day and hung up on her because she was NOT getting it. All in all pretty terrible experience/scheduling on their part. This is for a very short and routine appointment too so I can't imagine if I actually needed help in a timely manner.

The communication was great! Alan arrived on time. Serviced my propane furnace, checking and…read morecleaning parts that I dont think have ever been checked. He went above and beyond to protect a drain that can freeze during a very cold winter. And on top of that personable. I appreciate him and the company.

I've used this company a couple of times and have been very pleased with their services. They've…read moredone the yearly maintenance on my oil furnace two years in a row now. Their communication is great, the employees are friendly and professional and their prices are reasonable. No complaints at all and can definitely recommend them.

Fantastic company to work with. Our baseboard heat shorted out during the rain and we needed…read moresomething done right away. We called several places and Randy at Poulsbo Heating was the only one to return the call. He came right out and in discussing options we decided to go with the Mitsubishi split system. He and his crew did a great job and I would recommend them to everyone Pat and Merry Kingston

I have been working with Randy, the owner for the last 5 years. With each and every interaction he…read morehas been gracious and fair. More importantly, he gets to the heart of the problems and fixes them. In our situation, we have a super old boiler from the 80's and Randy has been helping to massage it along. He never tried to sell me a salesman pitch. He offers what he thinks is a good idea and not because he is merely focused on making a profit. This last night, our Boiler went out. Despite being after hours and having already had a a very long day that took him to 8pm, he came and worked with me till midnight. He's done this for me time and time again. I can't say enough. I always call him my angel. Do right by Randy and he'll help you out when you really need it.

Fantastic experience with Kings Heating and Electric! Treg was fantastic to work with to help me…read morefigure out how to do what I wanted and get the work scheduled quickly. During the work, Matt, Jacob, and June were super professional, friendly, and skilled. They installed multiple interior/exterior outlets, two new circuits, and a deck IR heater with controls. I never felt the need to hover over the techs--they clearly explained their plan upfront and came to ask whenever they had a question or needed to deviate. They even fixed a couple frequently tripping GFCI outlets same-day when I brought it up. Highly recommend them if you need reliable, quality work done--will definitely use them again for any future electrical work!

I've had an excellent experience with Kings Heating, Air & Electric. About a year ago, they…read moreinstalled our new furnace and air conditioner, and the entire process was smooth and professional. Today, they came out for the complimentary annual maintenance that was included with the installation, and Geoffrey did an outstanding job. He was professional, thorough, and went above and beyond to make sure everything was working properly. He took the time to explain what he was doing, answered all of my questions, and made sure I was completely satisfied before he left. It's refreshing to work with a company that stands behind its work and honors its commitment to customer service even after the installation is complete. I truly appreciate the complimentary maintenance and Geoffrey's exceptional professionalism. He offered a maintenance plan with a good value but I like the fact that there wasn't any pressure or push. I will definitely recommend Kings Heating, Air & Electric to my family and friends.

Been using for a few years for tuneups and my son had a heat pump put in that works mahvelouslyread more

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.