Top marks all around. We needed to place our aged furnace…read moreand A/C units and called Better Air NW to come out for an estimate. Colin took the time to learn our wants and needs, understand our current system, and most importantly, what we did not want. It was a frank discussion to match the install with what we wanted; no upselling, no pushing for a heat pump once we said we didn't want one, no pushing extra services. Straightforward and honest. The estimate was right in the middle of the range (for this area), and we were able to schedule the work for early the next week. It was going to be a single day, but our "mission glitch" was some less-than-up-to-code electrical on the old system that needed to be brought up to code. That added a few hours and ran us over into the next day, but it was done at no extra charge. From start to finish, communication was timely and clear, by text and phone with email as a backup. Scheduling was a breeze and teams arrived exactly when they promised. The quality of work is excellent, and it all comes with a ten year warranty. Pleasant, professional, efficient.

This is my second time using Better Air NW. I called because of a bad exhaust smell from my 21 year…read moreold furnace...heating fine however. Amor came out and tested the exhaust CO2 levels.....off the charts and immediately shut off the gas and furnace. Grateful. Kayla and Liz in the office were great about getting everything lined up for my new furnace. Colin the project manager had listened to my list of what I wanted for my new furnace. Saul and Caden were able to come out the with my new furnace and install it in a very tight area. Good communication, clean up and lining up the inspection for me.....which, of course passed. The inspector was impressed by the limited space that they had to work around. Thank you to the very competent and nice group at Better Air NW.

CM Heating Review…read more We decided to go with CM Heating for several reasons. Their reviews online were very good. I talked to my neighbors to hear what their experience was and CM Heating name was brought up a couple times as a stand out company. The sales person Amber was very professional and gave us a ton of information. She was instantly responsive when I had questions. We got 3 bids for this job. I took all the information and used AI to compare the mountain of info to get its take in the bids. Cm Heating consistently had the edge over the others. The main reason was the warranty. If you are spending a fair amount of money, you need a good warranty. All said and done CM Heating was the winner Getting an install date was a breeze. All the detail work was handled by them. The office sent me the permits to print and post. Install Day I was notified of the time they would arrive and the guys were right on time Tim and Melvin sized up the job and jumped in at full speed. Melvin worked on the furnace Tim on the Heat Pump. These guys never stopped the entire time except when my wife brought them some home made chocolate chip cookies. I was very impressed with their performance. We had questions along the way and they provided answers immediately. Great trustworthy people. By the time they were done all the areas were spotless. Obviously I made the correct decision going with CM Heating and I would highly recommend them

We've used CM for heat pump installations in two houses. Most recently, we purchased a heat pump in…read more2019. When it stopped heating in Winter (thankfully, we have back-up propane), CM quoted us $3,200 for a thermal expansion valve (TXV) replacement. They explicitly said that while the parts were covered under warranty, the labor was not. We got a second opinion -- and while the part failed, the second company pointed out that we had a 10 year parts and labor warranty (he was easily able to get to this info, which means CM should have, too -- especially since they sold it to me). I've now called CM several times to inform them that they need to cover the repair, but I've been ghosted. I assume this is likely because they can charge a higher rate for labor on a customer-pay job than they can be paid by the warranty company and are hoping I'll go to another company, but I have no proof of that. As far as I'm concerned, they sold me the unit and the warranty -- and they can do the repair. Once the warranty is over? I'll never deal with CM again.

Every year it seems like our HVAC + Tankless Water Heater service goes up in cost. And the techs we…read morehave previously used often arrive and do just and adequate job. This time I shopped around and found a good rate from Skyline. Checked their business license, insurance, and LNI and they looked clean. So I gave them a shot. Scott came and spent about 2 hours working on our heat pump, furnace, and descaling our tankless water heater. He was very organized and had the right equipment for the jobs in his truck. Good sense of humor, but also good advice around how to best upkeep those systems in my house. I ended up getting a discount by purchasing this year's service and next year's together. Very happy with Skyline's work and look forward to using them for years to come.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

When I tried to get a quote to do air duct cleaning for my rental condo, PNW was the first…read moreresponding with fair price. Considering their five star review, l did not take a second thought to pick them. According to my tenant, they apparently did a good job: "It's done, not sure how to check the work. They were professional and quick. " I will surely consider them again for my next job.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!

We had a plumbing issue with the only toilet, and the plumber, Chris T., came out very promptly. He…read morewas very thorough. It ended up being a long process and my parents had to move out for over two weeks (water mitigation and construction involved). He made sure we could move back in ASAP even though he couldn't come himself, so we didn't have to wait through another weekend. He always responded quickly.. He also gave us a very reasonable price. Gavin and his coworker came out at 8pm on a Friday to install. Heroes. The office people were also nice and helpful.

I reached out for two bids one for my HVAC relocation and the other for my plumbing project…read more First experience with the HVAC the sales guy was very very pushy. Their pricing bid kept getting beat by their competitor and when I shared why the sales person did not understand and thought I didn't like him. Second experience was I got a bid from their plumbing project for an ejector pump relocation and heat pump water tank. They gave me a great bid so I accepted and put down a deposit. 2 weeks later on the day the plumber was suppose to install he calls and said he forgot to order the parts. I said okay no worries let's reschedule. Another 2 weeks pass by and the day of the appointment two new plumbers showed up that had no idea of the scope of the work nor did they have the parts for install. At this point I was frustrated as I paid a deposit and took time off work. They said the plumber who gave me the bid will come tomorrow. Well here comes tomorrow and nobody shows up. I call Seatown services and they kept saying plumber is on his way. He never shows up and I call asking for a refund. They don't call me back!! What a joke and extremely poor communication. Do not waste your time with Seatown services. Also when you call them you're talking to AI and not a real person.

Replaced my gas furnace blower motor and installed a new filter grill quickly and professionally.read more

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Brad came and fixed my furnace late last year. There was some pressure port with a crack. Great…read moreattention to detail! Sorry for not writing a review sooner.

Jerry at AirPros was SO good at not only suggesting some great ideas for our home but was so quick!…read moreShowed up to review options, sent us a bid, responded to questions, and got us scheduled all in under a week, just in time for a Seattle heat wave. The team that came to do the install was great as well. With us working from home, they were super respectful about noise where possible and kept the house clean. Would 100% recommend this crew for any AC/HVAC work as they definitely knew what they were doing and were also priced fairly among other local competitors as well.

Guys specialize in water heaters. It's a no brainer. Our started leaking. The tech told me he's…read moreinstalled 10,000 of these. Price was good, it was fast, and painless. (posting a year later as forgot in drafts)

We had a water heater leak late afternoon on a Saturday. Not only were they helpful in providing…read moresteps to shut off water and drain it if needed immediately, but they got us in for a replacement on Sunday morning. The way it's set up now looks way better than our builder grade version, and the water is gets hot a lot faster. Would definitely recommend, and won't hesitate to rely on them again if there's ever a need.