I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!

A big fat liar! Our…read morehouse is in escrow. We have a brand new Mitsubishi heat pump system Tyler installed for $25,000.00 eight months ago. The problem is it failed buyers inspection because it doesn't heat or cool. The following day Tyler recharges the system, certifies it "no leaks" and lies about an advanced diagnostics. Four days later our agent reports the system isn't working again. The buyer is spooked so we let them extend a contingency for the Mitsubishi heat pump to keep the deal together. Tyler says stop calling me. Two companies inspect the system and report the refrigerant is gone. On paper we have 16 months left of our RMR "Diamond Dealer" warranty. But I'm spending thousands on emergency repair services because Tyler can't be bothered and doesn't stand behind his work. Sort of unsurprising at this point but if you actually call Mitsubishi he's not a Diamond Dealer, he's not associated with them at all. This review stays up until Tyler decides to warranty his work.

For some reason, our outdoor American Standard AC Unit wasn't starting up when we needed it. After…read moreconsulting YouTube, I tried a number of potential fixes like reseting the thermostat and AC Unit by flipping their breaker switches, replacing the backup AA batteries for the thermostat, and finally, replacing the contactor and capacitor of the AC Unit. With all of these potential problem areas ruled out as the culprit, I finally had to consult the pros through Yelp. I reached out to RMR Heating and Cooling and other companies on Tuesday, May 14, and RMR was able to come see me sooner (Friday, May 17) than anyone else. Their fee was $175 for a diagnostic + simple repair, which was comparable and/or better than other companies' rates as well. So, we planned for them to stop by on Friday. On the day of, I reached out via text a couple of hours before the potential appointment time (4:00 pm) and heard back that they were going to be delayed a bit (with an offer to reschedule for Monday). I opted to stick with the Friday Appointment, so after RMR Heating finished the other job, they came over about 5 pm. The two of us talked through what I had done thus far and started looking at the AC Unit, thermostat and furnace. After some troubleshooting, it was determined that a blown fuse in the furnace was preventing the furnace from communicating with the AC Unit to turn on,. Once that was replaced, everything was working again. Tyler of RMR wanted to be sure that something else hadn't unnaturally blown the fuse in the furnace so he went the extra mile with some additional checks to make sure the problem was effectively resolved. And so far, everything's been working perfectly over the past 1-2 months. I hope to use RMR Heating and Cooling again in the future.

Every year it seems like our HVAC + Tankless Water Heater service goes up in cost. And the techs we…read morehave previously used often arrive and do just and adequate job. This time I shopped around and found a good rate from Skyline. Checked their business license, insurance, and LNI and they looked clean. So I gave them a shot. Scott came and spent about 2 hours working on our heat pump, furnace, and descaling our tankless water heater. He was very organized and had the right equipment for the jobs in his truck. Good sense of humor, but also good advice around how to best upkeep those systems in my house. I ended up getting a discount by purchasing this year's service and next year's together. Very happy with Skyline's work and look forward to using them for years to come.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

All the great reviews are spot on correct. I needed to replace my ~16 year old dead heat pump and…read morefurnace. Had already received 3 confusing estimates from Bel-Red (no longer using, they got too big) ranging from $21K to $40K. Premium priced for average service. Rob took the time to review my current HVAC system and needs. He walked me through various equipment choices narrowing each one down to what made sense for my house and needs. His bid was very reasonable and logical. Best all, extremely competitively priced. Setup a two days back to back for removal/installation. Did hit a hiccup, in that the new sensor was bad and caused multiple error messages. Had to wait for the part to become available, but they keep me abreast of timing. Final sensor arrived, now installed. Works great so far. Will continue to use Overlake going forward for maintenance. I'd give them 10 stars if Yelp would allow.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

Excellent service from Boris S. and his colleague…read more My gas water heater had stopped working, and I also had a toilet with a slow leak. They arrived on time, sent an ETA text beforehand, quickly diagnosed the issues, and had the water heater running again within about 20-25 minutes. Boris also took the time to discuss replacement options for the future, including a Bradford White water heater, and promised to follow up with a quote and recommendations. The toilet repair will need a little more time to confirm, but overall I was very pleased with their professionalism, communication, and responsiveness. I would not hesitate to call them again for future plumbing work. Thank you, Boris and colleague!

Boris was friendly, informative and very professional. He finished the work on time and also helped…read moreout with a pending sink clean. Pricing was good as well.

Guys specialize in water heaters. It's a no brainer. Our started leaking. The tech told me he's…read moreinstalled 10,000 of these. Price was good, it was fast, and painless. (posting a year later as forgot in drafts)

We had a water heater leak late afternoon on a Saturday. Not only were they helpful in providing…read moresteps to shut off water and drain it if needed immediately, but they got us in for a replacement on Sunday morning. The way it's set up now looks way better than our builder grade version, and the water is gets hot a lot faster. Would definitely recommend, and won't hesitate to rely on them again if there's ever a need.

I hired them for installing some grab bars and curtain rod. The experience was great from start to…read morefinish. One of the installations was a bit complicated due to the desired location. But even before I hired them, they took the time to understand the details. And then explained the work and the pricing very clearly. The quoted price was very reasonable. The work was completed with good quality within the agreed upon timeframe. And the communication was clear and prompt throughout.

He did some requested repair on exterior steps, and made sensible recommendations without undue…read morepressure. It was a great value. He was very charismatic in a laid back way.

We needed a new toilet installed, sooner the better, and Omid responded quickly (sent in request…read moreFriday night, got response Saturday morning), and Pavel came out and was able to give us an estimate same-day, and fit us into his schedule later that afternoon. Pavel was professional, communicative, and did a great job. Price was a little above other quotes we got, but he was able to fit us in faster than anyone else. Very happy with the results!

They overcharged my elderly mother to snake a sink. $570 "flat fee," and when I call to get…read moreclarification or an explanation the phone is answered by an AI bot that pretends to be a human but is programmed to shut you down. "There's no leadership here to talk to you." Don't fall for their "flat fee" system. Very overpriced, and designed to keep you throwing good money after bad. If a plumber won't tell you his hourly rate before he arrives, you're going to pay too much.

Called in Bob's to diagnose an issue with the HVAC (on 2nd level) dripping water into the ceiling…read moreof the 1st floor. I called Green Bear at first and they came in, glued a condenser pipe together, but that did not fix the water dripping issue. But they still billed me $300. Bob's sent 2 technicians out and fixed the issue. They also noticed that the furnace filter was not the right size and replaced it for the cost of a filter (not much higher than what I can get from Home Depot) Total cost was $175+the cost of filter. No additional 'by the hour' bs. They were the initial installers of the HVAC and it had been working fine for 12 years.

If there was a negative star, Bobs would be the winner. Bob's Heating also owns Bob's Smart Home,…read moreexcept there is NOTHING smart about it or their service crew. Let's start from the beginning. They forgot to finish setting up the service. We paid $8000 for the lowest-end package, and they FORGOT to finish the job! Their front office gal, Shannon, argued for days over whose fault it was--ridiculous service. We finally got them out to finish setting up the lights and thermostat, 1 month after we had moved in. Next issue. They didn't label all the Ethernet cords, nor did they test the lines. We had to call them back out to finish THAT job as well. Here is the biggest laugh.. we realized that they labeled two cords as 4th bedroom. We don't have four bedrooms, so guess what.. they have to come back out yet again, finish the job a monkey could do. Now.. the next issue. We had a power outage. When the lights came back on, none of ours worked. We tried to reset the unit, but received an error message that the server was down on the Bob's Smart Home side. They obviously do not have any indicators on their end to indicate when one of their clients has NO POWER. INSANE!!! Last issue. They didn't set the temp on our hot water tank correctly, so we have 90-degree water only 30 feet from the tank. This isn't hot enough to wash dishes. The upstairs shower is always cold.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.