I had the pleasure of working with Zach to change my old tub with failing tiles to a stall shower From the start I could tell he was an expert in his field. There were a few bumps in the road, mostly from my side of things (insurance, dry rot, the holidays) He was out to my house several times as we navigated the situation. The construction side came out as well. But fortunately, the dry rot was not nearly as bad as it looked to be, so I didn't need to utilize them. I saw another review that stated they couldn't use the fixture they wanted. Zach was VERY specific on which valve he preferred and why. You have to get specific trim kits to fit specific valves. Take notes and ask questions. I would definitely use Zach and Mad Piper plumbing in the future. I did comment to Zach on communication. That being said, call and your responses will be much quicker than the text option or email. read more

Mad Pipers Plumbing - Plumbing Near Me

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I requested a quote and asked a simple question, but received a response that came across as rude and passive-aggressive, which felt very odd. I don't know much about plumbing and fully understand my own lack of knowledge in that area, which is why I was asking questions in the first place. The tone of the response felt unnecessarily rude and unprofessional. read more

Mad Pipers Plumbing - Plumbing Near Me

I've been using Mad Pipers for almost 10 years. They are professional, reliable and do fantastic work. I've used them for small things like hose bib replacement and for larger things like replacing all my toilets. They are also incredibly honest. I needed to have two bathrooms redone because of a contractor defect (not theirs!), and when the GC said the vanity I selected wouldn't fit unless I changed the plumbing entirely, it was Mad Pipers who adjusted the vanity by removing a shelf. Saved me $3000, minimum. These guys could have done what I asked and profited off my ignorance. Instead, they did the right thing. Customer for life! read more

The guys came out this morning. They discovered that the previous owner did a DIY install for replacing the kitchen faucet. All it required was a tightening of the connection to the faucet. They quick and efficient, and they did the work for the simple repair read more

Great communication during the process and quick diagnosis. Will definitely do business again in the future.

Fast service and high quality we've had Mad Pipers Plumbing do many jobs at our house and always totally satisfied!

Reasonable price Broken shower valves are fixed Easy to work with Recommend using mad pipers plumbing read more

5 stars for quick response and a dedication to working to make sure the customer is happy. I had an intensive project that took a while to get completed, and in the end I'm glad I worked with MPP because it's clear they care. They are a great local alternative to the giant Beacons or Day-or-Nites that won't care at all about you and just squeeze you for more money. Map Pipers will respond quickly, show up, take the time to talk you through the project (if you want - I'm not a plumber but I like learning), and will want to make sure you're happy. I'll be calling them again. read more

My hot water tank broke on Tuesday night and flooded my garage. I called PSE and they recommended Mad Pipers Plumbing. I called them around noon and Curtis took my call and confirmed he could come take a look the same day. Curtis came by around 2:30 pm and advised I would need a new tank. My father had asked many questions and Curtis was very knowledgeable and answered all our questions. He said he could replace and install a new heater same day for a fair price. He returned around 4:30 pm with a new tank and installed it in just under 2 hours. Curtis was awesome, very friendly, knowledgeable, and willing to talk to me while working. He answered any questions I had and even triple checked everything was in working order before finishing. I was very pleased with Curtis's honesty and craftsmanship and I would highly recommend this company! Thank you Curtis and team! read more

Mad Pipers Plumbing - Brand new Bradford White water heater - Plumbing Near Me

Thank you Curtis, for your hard work but most of all for your integrity! So wonderful to have a service we can trust in the neighborhood. We highly recommend Mad Pipers. read more

From start to finish this was a wonderful company to work with. I needed a sewer connection replaced and they took care of everything from diagnostics to permits to dealing with the city and inspectors, and fixed the problem quickly and efficiently - they communicated with me every step of the way and were respectful, knowledgeable, and actually explained the process to me. They took care of everything and fixed the issues and then some. Highly recommend to all looking! read more

Communicative Easy to schedule Toilet is fixed Friendly Reasonably priced. Recommended!!! read more

Our sink/garbage disposal was clogged and not functioning. Curtis and team came over for a consultation. They fixed the sink/garbage disposal within the hour and talked me through what I should know if the issue comes up again, options to replace the sink, etc. From a service perspective, it was the best experience I've had. They didn't charge us saying we were in the neighborhood and it was an easy job for them. (Even though my wife and I had spent half the night trying to fix it earlier in the week...thank god for professionals!) I really couldn't recommend MPP highly enough. I would 100% work with them again and recommend them to anyone who needed a plumber! read more

Curtis and Jason are great! They helped us get our whole home water filter/softer setup in no time flat. Can't recommend them enough!

I had 3 simple jobs for these guys: Replace an outdoor faucet handle, replace an outdoor faucet and pull a toilet up and reseal it. They sent the "B" team. The faucet handle was too tough, didn't do it. The toilet rocks from side-to-side and the new outdoor faucet leaks. Avoid this business! read more

They came out to give me an estimate and I never heard from them again. I even called and asked for them to reach out.

Way too costly! We had the parts and they wanted THOUSANDS to make one plastic pipe replaced and a meter put in. My husband wound up doing it himself (at 71)) in about an hour! We also have sewer to our yard and asked for bid for both, over 10,000.00 for a 30 foot trench and hook up. Ridiculous charges. read more

Came out on a Tuesday and was installed by Friday. Really nice guys and got the job done thoroughly

Do NOT trust these people. I was royally ripped off. I needed a toilet unclog along with a bathtub drain unclog and this guy told me he didn't have the tools to unclog the drain. He didn't even TRY. EVERY plumber should know how to unclog a bathtub drain!!! Also, he needed to auger two toilets, he said. After he did that, I asked him if he was going to fix both toilets from running and he said "what running?" Really? I don't believe he didn't hear the running on EITHER toilet. I asked what I should do and he told me I needed new toilets. Lastly, I needed a new shower handle and what he installed was a pos handle that doesn't stick well. I payed almost $850 for him to come out. In the MEANTIME, I hired another plumber and guess what he said? The water valves needed to be replaced. And THEN he replaced them!! And then, he unclogged my drain. I haven't been snookered like this in a long time. read more

The pump in my basement stopped working which caused me a big headache because currently I am working in the basement and it exhausted me to climb upstairs to use the toilet. I contacted Mad Piper and they scheduled a quick appointment for me. When Curtis first came to my house, he quickly figured out what could be the cause, and explained the situation to me in plain language. Turn out the house' builder used the wrong type of pump from the beginning which made it vulnerable. Though he did not have the necessary equipments for get this big problem fixed that day, he sent me a thorough fix plan and price quote in PDF very quickly so that I got enough information to make the decision. After we agreed on the plan, he helped order the new grinder pump and scheduled the second appointment as early as possible. They kept us posted on the ship day of the new pump as we were waiting. Later Curtis came back to my house with his colleague and they worked for hours on a very hot day to get the pump replaced and tested. Now I have been using the basement toilet and sink for a month thanks to their help. read more

We have had several jobs done with Mad Pipers. They've replaced my water heater, put in a gas line for a stove, repaired a main going from the kitchen and am scheduled for them to replace my bathtub and surround. The employees are clean and polite and punctual. It's veteran owned and they do offer a military discount but you need to ask for it. read more

One of the best customer experiences I've had in general, forget a plumbing company. Professional, courteous, caring, and even a professor! Had a great lesson from them - what other company even cares to explain what they're doing? Very grateful for their transparency and opinions. Never felt rushed or pressured and we really appreciated it. You'd be "mad" not to utilize their services. Our water heater had stopped working overnight and in a cold shower panic I called. Was able to fortunately get an appointment and they arrived on time (updating me occasionally on the way - really appreciated). He helped fix the issue, and even took the extra time to explain what went wrong and why it went wrong. Told me my options and gave me an estimate right away w/ nice itemized explanations of each of my options. You can't ask for more from a company. Really grateful all around. read more

Curtis and his assistant Z were just here replacing a hose bib on my house. They said it might take about an hour, but in 15 minutes they were done and the job was performed perfectly! Curtis was on time for my estimate the day before and even arrived a bit early when he came back out to do the job the following day. Constantly kept me informed about the procedure and made sure I was happy every step of the way. You can't go wrong with Mad Pipers Plumbing. I will DEFINITELY be using them again for any plumbing needs! read more

Zech and his team were fantastic! From our first interaction to fix, they were done in 48 hours. Pricing was reasonable and they were very efficient. From a free evaluation to a 30-minute garbage disposal install, they were awesome. My dog also approved of her visitors. I would highly recommend Mad Pipers Plumbing. read more

Curtis and Mike came and repaired a leak in our Trip/waste/overflow connection, a leak in our bathroom sink, fixed our laundry connection and fixed our hose! They did all of that in like 5.5 hours and they were so great. Will definitely use them for future repairs. read more

I can't say enough about their service. I've had a few plumbing issues at my house and every time I use their services, I'm beyond satisfied with their ethics, services, punctuality and very fair pricing. I didn't use their services one time due to them being super busy and I got charged 3 times more for the same service. Customer for life! read more

Super efficient and friendly service, fair prices and they were able to work with my home warranty company Old Republic to replace my water heater. They also gave advice on how to maintain the new unit. read more

I have literally never had such a good experience with a plumber in my life. You either get good customer service and bad product, or good product and bad customer service. These guys were stellar at both and I will use no one else as long as I live in the area. read more

They charged over $800 to replace a couple of water shut off valves under the kitchen sink, which took less than an hour to complete. In the process, they created a problem with the kitchen sink water pressure, which they did not fix. When I called them to get this fixed, they wanted to charge me another $600+ to replace the kitchen faucet. Do not trust these guys, they are a total rip off. read more

Had several plumbing projects on my to do list and Mad Pipers were on time, in budget and very professional! Today they installed two high rise toilets and they look great!!! Highly recommend! read more

I hired these guys a couple of weeks ago to clear a backed up sink (septic backing up). It cost me over $500 to only have the sink back up a week later. When I called back they said they couldn't get back for a few days to check it out. Meanwhile I had septic sewage coming back up my sink. I called another plumber (Joes and 2 Sons) . They did in 30 minutes what Mad Pipers couldn't do in a few hours. They had all the right equipment (larger snake and camera) and problem solved almost immediately. Mad Pipers was here for 3-4 hours and pulled out almost nothing. Picture below is what the 2nd Plumber pulled out of my pipes that Mad Pipers left behind. read more

Mad Pipers Plumbing - Plumbing Near Me

Two gentlemen arrived within the hour of my phone call. My plumbing was thoroughly assessed and the problem was identified. As a senior citizen this is truly appreciated. I would and am recommending Mad Pipers Plumbing to everyone. read more

Everyone I worked with at Mad Pipers plumbing were super nice and also took the time to walk me through the process. They did a great job installing a new tankless water heater for me, it looks and works great! Would definitely recommend them and I know who I'll reach for first if I have any other plumbing needs! read more

I needed a new kitchen sink and faucet plumbed and new water line to my fridge (both part of a kitchen remodel). They were respectful and on time and the work was done right! Will absolutely use again when the need arises. read more

The experience was great. the estimate was higher than expected, though.

There was a leak in one of the outdoor faucets on my house. I had no idea what was causing it. The Mad Pipers came over the very next morning, diagnosed the problem and fixed it in less than an hour. Plus their banter was hilarious! Their price was reasonable as well. I would definitely recommend them! read more

Had to have my water heater replaced due to it leaking and dying. Called around for several quotes and then it became and emergency. Zach and Curtis shoveled their schedule around to accommodate my schedule ( working nights) and came out to change my water heater with less than 24 hours notice. Incredibly nice guys, knowledgeable, no BS, no unnecessary up selling, Veteran and Military friendly.. Can't say enough good about them!!! Truly outstanding guys and very affordable as well. Had several quotes and they beat them all. A business with honesty and integrity! Would hire again in a heartbeat and will definitely recommend!! read more

Mad Pipers Plumbing - New 50 G water heater - Plumbing Near Me

Thank you for your prompt response with a fair quote Zach. Scheduling a (free) quote was a snap as was scheduling time for the work to be completed! Zach and his crew are not only professional but friendly and left the job site clean upon completion. They also take the time to understand what you have and what you need, making recommendations based on what will work best for you (budget and water pressure wise). If you are looking for the best of the best, look no further! read more

Beware, they will try and tell you you need more work done then you contracted for. The lead Plummer has a Ipad ready to show you a price then run your card. if you ask for the part back that they replaced right after they leave it vanishes ! Find someone else! read more

I don't write many reviews on Yelp, but I wanted to recommend Mad Piper's Plumbing to anyone looking for a plumber. The owner Zack was very polite and professional over the phone. The plumber Curtis was also very polite and efficient getting our toilet removed and replaced. Excellent customer service from beginning to end! Thanks guys! read more