Had them out for a backed up main line. They had a camera to find the root and hydro-jetting is the only way to go. They were quick and professional. Highly recommend. read more

My toilet was pulled three weeks ago which took 5 minutes for $250 and was told my floor needed replaced and they would come back to install the toilet once done. The floor has been done for 9 days with call after call with BS excuses about "a quote" a "call back" a "the person who did the job will call you" a "we will get it scheduled this week". Not a call back, no scheduled repair NOTHING after my six phone calls. Pretty much got ripped off for $250. I should know not to call a sewer company for a simple plumbing job. *edit - Angela from their office called. I do have the correct company. read more

I used them twice in the past, they charged fair price for hydro jetting, but they did not do a clean job to cut most the tree roots as Seattle sewer. I would give them 3 or 4 star for past performance. I have shower faucet slow dripping, which needs to replace valve stems. It's common issue for aged faucet. I asked them for a quote. They declined to give me one. They would send a guy for $250 to inspect it. I do not understand why anybody want to spend $250 for a quote. I guess they have enough customer to fool around now. I recommend them in the past for their quick response, but I will give up this company completely now. read more

My neighbor and I experienced a shared drain clog that caused backups in both of our units. I called Action Jackson, and they arrived within an hour. The team was professional, communicative, and efficient throughout the entire process. They provided a clear, flat‑rate quote upfront, which was more affordable than other services I contacted in thea area. I would highly recommend Action Jackson to anyone in the greater Seattle area looking for fast, reliable plumbing service! read more

Another company came out to fix our bathroom sink drain problem but after a lot of time were not able to fix the problem & gave us a huge estimate to fix it. We called Action Jackson and Robert came that morning & was able to get the water draining again. He was efficient, professional and personable and most important fixed the immediate problem and scheduled future work that needed to be done. Thank you Robert read more

Action Jackson was referred by another plumber and they were awesome. They arrived early on the same day and finished quickly. Very professional and friendly. No issues with toilet replacement. Very reasonable price. I will call them again for any future plumbing issues. read more

The team was GREAT! Right on time and fast to fix the problem. Had a backed up mainline drain and they diagnosed, found the intruding roots, and cleaned them out! read more

Very quick response, on time arrival, quickly fixed the issue and called right away to give me update once it was done. Gave me a quote upon request and fixed my clogged toilet, as promised. read more

So our toilet kept making this hissing noise after we flushed it, so we called Action Jackson because we had used them before. We remembered how nice and helpful they had been too. This time they were able to schedule us the very next morning. They arrived 15 minutes before the time which is a nice change to a lot of places that give you a time window and they show up an hour past. Jay arrived and accessed the issue and was able to fix everything in less than an hour. I will definitely call them again if a situation arises. read more

Really happy with the work by Robert from Action Jackson! We called to have someone scope our sewer for potential blockages and he arrived extremely promptly and examined our line from multiple entry points to thoroughly assess the situation which we really appreciated. Robert was also extremely knowledgeable and answered all of our questions in addition to explaining the work as he was doing it. Would definitely call him again! read more

Action Jackson delivered for us! Amazing work, done quickly and at a fair price to repair a sewer connection issue that was discovered during a routine scope of the line . The team on site did the whole work in mess than a day and saved our our prize trees in the process. Could not be happier with the whole experience. read more

Action Jackson Drain Cleaning & Plumbing - New sewer access and repair - Plumbing Near Me - Edmonds, Washington

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Action Jackson was super responsive and did a great job. My job wasn't urgent but they had someone out a couple hours after I made the call. I hired them to hydrojet some drainage that was clogged with roots and debris. The job was completed in under 30 minutes. I would highly recommend! Great value also, their pricing is very competitive. We usually get premium pricing quotes because of our location but they did not play that game. read more

Action Jackson is the BEST!! We have used their services multiple times at our various restaurants and they show up, fix the issue and are simply the best! Don't hesitate to call them!! 10 stars!!! read more

Action Jackson came to our home for the first time in 2011, to diagnose and fix a problem that two other comapnies were unable to figure out. I kept Frank's card for future reference. In 2022, we asked them to provide a quote for diagnosing, repairing and lining our side sewer. Thankfully, they were able to do the work in two phases, allowing us to divide the payments accordingly. Phase 1 was completed last year in 2023 and phase two was recently completed in the fall of 2024. In both cases, the work was done perfectly, efficiently and cleanly within their quoted time frame. They encountered obstacles which they couldn't have forseen yet they remained calm while they navigated each one to it's perfect conclusion. The team was a pleasure to watch. The work is grueling and demands phenomenal strength as well as careful precision. It was a carefully coreographed surgery with brilliant results. I especially enjoyed listening to their occasional upbeat banter in the midst of performing all the difficult tasks. I highly recommend this company and their gifted team of professionals. There is no other company I would consider using. They went above and beyond. Their value is unsurpassed. read more

After being let down by another plumber, we had a great experience with Action Jackson Plumbing. We had arranged for Ready Rooter to come out and do a smoke test on our plumbing to tackle sewer smells coming from our basement toilet, but they failed to arrive. We reached out to a few other companies and were referred to Action Jackson, who were able to come out the same day. The technician, Elias, was professional, knowledgeable and punctual. He took a look and said that we didn't need the $2000+ smoke test that the other company had recommended and that he had worked out what the problem was. He replaced the wax seal on the toilet with a special double configuration, eradicating a problem that has dogged us for nearly a year. This is an excellent example of why it is essential to get multiple opinions when dealing with contractors and why it often makes sense to ignore the big national companies that seem to have mediocre professionals working for them and stick to small, local businesses with solid referrals. I wholeheartedly recommend Action Jackson and will use the company again! read more

These are A+ professionals. We had multiple sump pump issues, they arrived immediately to our emergencies and were so clear and prompt in their communication. I really appreciated Isaac's patience in explaining options and recommendations. Pricing was also fair when I got quotes from different plumbers. This is a reliable team and we will definitely call them again in the future. read more

When my sewer pipe backed up, I called Action Jackson on a Saturday. Jadon arrived within about an hour. He did very thorough and excellent work. Used a camera to diagnose the problem and then jetted my old pipe very carefully. Turned out there was also a clog between the toilet and the main cleanout. So he removed the toilet and jetted that pipe also. Did the trick. I appreciated their fast and skillful service. It's actually a pretty interesting and tricky system, and he was so nice to answer all my many questions. read more

My dishwasher and food disposal were backing up into each other. I called the plumber *highly recommended* by my realtor... and ended up paying $875 to have my basement flooded with pretty significant damage. Think twice before you call this company and definitely ask the people who show up to walk through the house before they do anything. Unfortunately, the two (very sweet but young and now, I'm realizing, inexperienced) techs who showed up didn't do a walk through first (of our 1943 house, which is... bound to have some nuances). They then immediately decided to jet, not snake, or even test a jet first, and flooded my basement causing at least $4k in damage. There were a number of misses made by this service and when I asked if I could talk to a manager before billing, I was told they couldn't leave the premises without getting payment. It made me feel very uncomfortable to have been forced into a solution not knowing any other options, forced into a price, and left with no recourse to challenge it. Absolutely disappointed and feel very disrespected as a customer. Not to mention, still undoing the damage left. The silver lining: I called another company (2 Sons Plumbing) and they diagnosed the issue and fixed it without flooding anything and at HALF THE PRICE. read more

Had a clogged drain pipe. They came, hydrojet it, told me everything was fine. I checked it - the water ran fine. Thanked and paid them $900. A few days later, the first time someone uses the toilet (it's a guest room, not used all the time) it immediately clogged again. I called them, and they wouldn't even send someone to take a look - tell me it's not their responsibility. 6/1/22 update: After 3 days when I was promised that the manager would call me and they never did, I gave up and called Greenlake Sewer. They sent Brian, who took care of the problem in 1/2 hr; didn't require hydrojetting - simple snaking was all that was required, so it cost $350 (compared with the $900 that Action Jackson charged me. Conclusion: avoid Action Jackson; I recommend Greenlake Sewer. read more

We had a major clog that resulted in our waste water backing up and dumping into our basement. Upon discovery I used yelp to find a plumber and I had someone scheduled to come out and on the way before 8am the same day. The crew that came out was professional, courteous and seemed like all around great guys. They got the clog removed and got us set up for the water damage guys to come out in an hour or two. The price was competitive as far as I can tell and I will definitely look to Action Jackson Plumbing for our plumbing needs in the future! read more

It's a really pleasure to have Jackson and his team to work with us! I live in Mercer island and the basement was floating at around 9 pm, everyone at home worked for almost 4 hrs and that when we reached AJP. Fastest response and great job done among all. They checked everything and said the main pipe of city has been clogged. And helped a lot the following day to communicate with the Mercer island city hall. A solid 5/5 stars and will definitely come back!! read more

This plumber advertises emergency services 24/7. However, don't believe it. Our condominiums property manager has called them multiple times for emergency services and not received any response. I personally called them for an active leak in my own unit - ceiling came down, water running, carpet soaked. The recorded message said to send a text message and provided a number. I did that and did not receive a response for two hours! The response was "I will call you in the morning". For an active leak??? Luckily McLeod was already there by then. Our condo board member called them to do a drain cleaning service in one of our units and an active leak occurred while the technician was there. He informed us that he himself was not a plumber (something they act like you're an idiot if you don't know - but really who besides a plumber would know that?) so he could not address this leak and then informed us that their current plumber (singular!?) was not available. So we had to call another company to fix the issue - and they call themselves a 24/7 emergency service? In our multiple experiences, they certainly are not. Their receptionist is condescending to boot - you need to totally understand plumbing vs. drain cleaning services or you are wrong. Disappointing "service" all around - we won't call again. read more

-0. They came twice and they said all the drains were "Clear all the way to the street" and "there shouldn't be anymore backups". It's a rental and no one was living in the house for months. Then I rented it out and one week later the drains were clogged and spilling out of the clean out valve. I was quoted over a $1000 to hydro jet the drains after being told there wouldn't be anymore backups. I received zero guarantee on the work after the tech told me the work was guaranteed. So I went elsewhere and got guaranteed work for MUCH LESS money. I remember when Action Jackson used to be fair. I guess now that they're big shots and rolling in the dough they don't care about their customers. Some people can never hoard enough money. Bye Felicia. read more

Shout out to Anthony and Uchenna. Who spent last Saturday with me for 4 hours, these guys would not give up. I am so grateful we successfully resolved the problem. My tenants were happy and so was I. I called them and they came out within the hour. You can't go wrong with Action Jackson, they are professional and know their stuff! Professionals all the way. read more

Action Jackson Drain Cleaning & Plumbing - Plumbing Near Me - Edmonds, Washington

Robel came first thing Christmas morning, and diagnosed and fixed our problem, and cleaned up, in less than an hour. He was super friendly and explained everything clearly and walked us through what we could do to prevent it in the future. Could not recommend this company more. read more

Action Jackson did a fantastic job clearing a clog in our main sewer line. I had another provider out, and they charged me $900 to attempt to clear the clog. The plumber arrived an hour later than they said, and then pulled the toilet and spent over an hour trying to get his snake into our main sewer line. I had to go down into the crawlspace to take some photos for him of how the plumbing was laid out and it still took him a bunch of time after that. He kept sending the snake up and out the roof vent and jamming up into the toilet in the next bathroom. He had to call for backup as he didn't have a scope camera with him. Together with his supervisor, they scoped it and located the spot where they thought the clog was - 7 ft down in my front yard. They didn't want to run the snake or a hydrojet for fear of getting it stuck in our house's backflow preventer check-valve. They recommended digging to inspect the pipe and see what was there. (!!!) I sent them home (with $900). :( By then, I'd gotten a recommendation for Action Jackson through a neighbor. Don Jackson called me, clearly explained up-front pricing ($800 on Monday, $1000 to come immediately on Sunday evening). I told them to come, and they had a tech onsite on time in 45m. It was immediately obvious that Robel was the real deal. Within 20m of being onsite, he had hopped up on our roof, fed his hydrojet through the vent, found the clog, and CLEARED IT. Robel then did a through job of scoping the line, seeing the roots, sending in some different hydrojet heads to cut all the roots out and make sure the problem was dealt with. Great work, toilets back in business, Thank you Robel, Colleen, and Don! read more

Always have a great experience with the Action Jackson team! Family owned and pricing can't be beat.

our usual plumber was out of town, they were quick to come out & complete the job. We chose them because they are family-owned and local.

Great customer service. Call back on a Sunday. Price was explained and held to. Showed up right on time and very pleasant. Great experience

I've used Action Jackson Plumbing on now three (3) occasions. The first two to conduct presale inspections on a home and the most recent to save us well over $12,000 in unnecessary work - on a Saturday during Presidents' Day weekend. ***** Back Story We had a competitor company come out to try to resolve a backup sewer issues in our kitchen sewer stack. After opening the walls to find the area, I problem was identified as an uncapped 1 1/2" copper line. The competitor company said they would be unable to get past the curves in the piping to see if there was an issue in the sewer stack, let alone try to be able to unclog any potential blockage. To address the issue, the competitor provided a $13,000 bid which would include going into the floor slab. This competitor did not try to do any visual camera scoping or cleaning using the uncapped copper pipe that was discovered or any other area they could access. Our prior real estate agent and friend recommended calling Action Jackson to get a second opinion. ***** End I provided an Action Jackson representative photos and a brief but detailed explanation of the situation and competitor's assessment. The owner followed up within a small window of time to provide his assessment and to offer their help. Work was done on a Sunday morning by Action Jackson. While the initial snaking and camera scoping took multiple attempts to get past the blockage, they succeeded in clearing and then cleaning (using jet cleaner) the line. Not only was the owner and associate beyond helpful and direct, the two individual plumbers that came out where of the upmost professional and helpful. Even if they had not succeeded in clearing the sewer, based on our interaction with the members of Action Jackson, I would have asked for them to complete the more major work as estimated by the competitor. read more

Called to have reoccurring roots cleared in the 4" sewer line about 26' out from the plugged toilet with easy outdoor clean out port. Was offered an approx. $250-300 dollar fee and an additional $700.00 for water jetting. I declined the water jetting and asked for the traditional roto rooter service. I was not home but my sister in law said the service man was here just a few minutes, unclogged the toilet and left. I called Action Jackson to inquire and was told they do not use a snake with a cutter, only water jetting. Had they told me that when I first called, I would have called someone else. Looks like I wasted $300.00, as they refuse to snake my line. Looks like new owners, as past experiences with Action Jackson were always positive, as they had previously snaked and photographed my lines. read more

Action Jackson came out the same day we called with our sewer overflow issue. Isaac was great! Friendly, efficient and knowledgeable. He explained what he was doing and also made recommendations for future actions such as an annual scope. We were greatly relieved to have our sewer issue resolved the same day we noticed it! Thanks Isaac and Action Jackson! read more

Had these guys out for service before and while a bit expensive they got the job done. Called them again today for a quote to replace part of my main sewer line and they had no record of doing business with me. OK, told the gal on the phone the issue was currently happening and if they could get someone out ASAP they would get my business. Guy comes out and says he can't give me a quote because the issue is currently happening and wanted to charge me 250 dollars to clear it for the quote. So much for a free estimate. I made it very clear the issue was happening over the phone to the gal and she even called the guy and called me back to try and make it same day. Called the office back to express my u happiness with wasting their guys time and mine and she acted like it was no big deal. Very poor customer service. read more

Requested a quote for sewer repair and cleaning. Received a quote in writing, got a date set, so went to get a permit from the utility company. All of a sudden they backed out of their quote saying "we don't want to do the job unless you pay more". This whole procedure took us more than two weeks and now we're left without a prospect of having the job done in the near future. Avoid at all cost. read more

Action Jackson saved the day when we experienced a tricky clog in our kitchen sink on Thanksgiving. They responded quickly, gave us a clear outline of potential repair options and prices for each, and showed up right on time. The plumbers were professional and courteous, explained exactly what they were doing, and left the job site clean and tidy when they were done. They tried each of the repair options in ascending order of cost, and we weren't charged for those that didn't work. Ultimately, it wasn't cheap to hydrojet the giant grease blockage in our kitchen line ($926 including tax, which was competitive with estimates from competitors), but the level of service we received made the cost easier to swallow. read more

the company came out to clean a washer outflow line. in the process, they damaged my washing machine. they also forgot to turn the water back on. i called immediately, and the person who answered the phone said 'they couldn't possibly have done that,; (she wasn't there). After 3 hours, and many phone calls, they finally came back to turn the water on. they denied causing the damage, even though--if it was there before they got there--they would have mentioned something. for 2 months now, i have been calling to get an invoice and to resolve the issue. all i get is excuses and lies that the invoice was sent. there is no customer service. there are numerous plumbers--go with one who will stand behind their work. read more

I've used these guys three times over 6 years. The first two times were for a backed up pipe in the laundry room: they came a second time because there were now roots in the pipe that needed cleared with special tools and they did a good job - no issues since. Most recently, I called them to install new shower heads and faucets. The plumber came out and told me to call someone else to replace the faucets because they didn't touch the type I had. Knowing I had to pay him $99 anyway for a call out fee, we asked him to install new shower heads. He did the job, but left all the old pipe sitting. Instead of a new-looking shower, I have an old shower pipe with a new head - a job I could have done myself. He replaced one faucet in a sink and then charged is $275 for the job. I feel like this company is good at dealing with blocked pipes and underwhelming at dealing with new faucets. They told us to call Quality Plumbing to do the job instead. But if I'd done that I'd have been put $100 just for a referral. In summary, I won't call them again. You'd think that when I had explained what I wanted on the phone they could have saved everyone a bunch of time and money by referring me to a specialist at that time. Now I have to get someone else to come and redo all the work I had wanted done in the first place. read more

We called Action Jackson to our house to look at a storm drain that had slowed down at the base of our driveway. We're relatively new in our house, and I didn't know where the drain went, so I called them out to look. Rather than look through the pipe first to see where it went, they told me they had to blast it full of water to try to clear it. Well, the pipe just went to a French drain, and when they pumped thousands of gallons of water down it without looking, it completely destroyed the drainage on the other side, brought a ton of dirt and mud back to the base of my driveway, and now the entire system doesn't work at all. I asked them to take a look before they blasted it, but they wanted to be able to charge me more, so they did what they could charge me more for, charged my credit card on file despite the fact that I was clearly not pleased with the work, and left a gigantic mess for me to clean up. Now a drain that used to work (albeit slowly) doesn't work at all, and I've had to go out and buy my own sump pump to keep the house from flooding. Do not use Action Jackson, or you will regret it. read more

We have used this business a few times in the past for drain issues and were always pleased with the service and prices. Last month we had issues with two bathroom sinks draining slowly so of course we called Action Jackson. I noticed a bit of sticker shock as their prices have gone up noticeably. We were charged $455 to clear two bathroom sinks. I figured fine, we have always been happy with their work, so I guess it's worth it. Now a little over a month after they were here one of the bathroom sinks is stopped up again. I called to see what they could do and was told that there is no guarantee, but they would be happy to come out again for another charge. I'm sure they would be happy to come out for another $455 to clear a sink that stayed clear a month. I understand that there are possible explanations that are out of their control, but for the same sink to be stopped up again after just over a month? I guess it's more an expectation that a properly cleared drain will stay clear more than 6 weeks. I'm very disappointed because they had provided such good service in the past. I guess they are more interested in job stability than customer service, so we have to find another plumber now. read more

A clog in our system backed up the whole house on a Saturday, and I was referred by another plumber to Action Jackson. They were on-site and doing the hydro jet cleanout within hours. Quick, efficient, and professional. Very pleased with their service. read more