We were told by someone else we needed complex work on a shared sewer line, which would cost $25k,…read moreso I needed a second opinion. Mark was highly recommended by two other area plumbers, and he was quickly responsive to my explanatory text. He came out to give me a free estimate, and spent an hour scoping the entire line down to the street, told me that he saw no reason for expensive repair work, and suggested an annual scope and possible jet-out as needed. They have a customer in me for life now.

I was referred to this company by my neighbor because he uses them for his job as a Property…read moreManager. I called them and filled a web form to get an estimate. I provided all the details and pictures so I can get a quote. I got a response back from April saying that Stephen will be my estimator. I waited a couple days and didn't get any thing. I emailed and was informed that Stephen is backed up and will get me a quote soon. I waited and waited and no body contacted me. I sent emails and then finally called. The assistant on the phone said that they will get a quote to me on that same day and send it to me. I did not get anything sent to me. Only thing I did get was over the phone and the assistant relayed a message to me from Steven that it will cost about 3,500 to fix my problem. I asked 4 different companies for a bid to fix my issue and provided the same information to each company. 3 of them responded quickly and professionally. I had high hopes for this company because my neighbor spoke highly of them. I would say this company is a big miss for me and they need to do better on providing better consistent customer experience.

From first visit and evaluation of my plumbing issue, Lane Plumbing was on time, listened to my…read moreconcerns and once issue was determined they put in an order request which was quickly approved. A week late they came out an made the repair. Highly recommend them.

Update May 2025; I cannot thank Lane Plumbing Services…read moreenough! Our hot water tank stopped working and we needed a replacement of our water heater. Nick and Kyle came out same day to provide an excellent installation. They were quick, efficient, and professional. Not to mention the competitive pricing compared to other companies.

I had company coming for a party and my windows needed to be cleaned badly. I found their service…read moreto be fast, efficient, and reasonable. The window cleaner was polite and careful and I felt comfortable with him working in my home. I highly recommend this company!

Paneless Window has been coming to my home for years to clean the roof, gutters, and windows…read more(inside and out) and have continued to provide thorough and friendly service. The last time they came out they cleaned our garage roof and porch cover even though I forgot to tell them. They are a great local business!

Want to say, Joe, came to our house install a garbage disposal last week and today he installed a…read morenew water line for our new refrigerator. Joe is a hard worker, fast worker and a very knowledgeable worker. Very pleasant to work with. FIVE STARS and he merits a BRAVO ZULU for his workmanship because he "makes it look simple". COLLINS PLUMBING: Please send a memo to corporate and give Joe a raise. I highly recommend Joe come to your home because he will "take care of situation" THANK YOU, COLLINS PLUMBING.

Never, EVER use this company. I had a main line clog. They…read morewere late, then wandered around in the yard even though the clog was in the line under the house- then the guy dropped his keys in the septic tank! After all this, they STILL charged me over seven hundred dollars... and just a couple months later the problem came back and they were INCREDIBLY rude to me about it. I will never, ever use this company again. I regret doing business with them in the first place. I would highly recommend staying as far away from them as possible. You'll find yourself almost a thousand or more lighter in the wallet and with nothing to show for it except a clogged drain.

Our toilet was backed up. They came out and fixed it fast! The payment process was easy with Venmo…read more They were great over message, clear about their rate which was similar to other quotes we got, and it was easy to get the toilet fixed. Allowed me to relax and enjoy this nice spring day and the flowers nearby instead of wondering where I was going to go to the bathroom! Great job.

Called on a Saturday about getting our bathtub unclogged and Ryan fit us in that afternoon. He…read morequickly assessed the situation and presented a few options along with the associated fee for each option. He gave us an honest recommendation for next steps and didn't try to pressure us to do a bigger fix that day. He resolved the issue within an hour and we now have a nicely draining bathtub! Would definitely use Heafey's again!

My wife and I are new to Washington State and Poulsbo. We searched for an Electrician to put in…read morelighting and outlets in our home. We had a few Electricians that came out to give us a quote, and they tried to upsell and talk us out of the work we wanted. Several Different Companies that came out to check other equipment (Plumbing, Heating System, and Central Vac System) said to use AAA Electric. When Dave came out and did an estimate at the house, my wife immediately felt that he was the right guy. He took notes, he offered opinions and suggestions with reasons why. Dave did the job he quoted us for a fair and reasonable amount, in comparisons to other quotes we received. Dave did not try to upsell us, and assured us the job would be done to our requests. He did this and we would not hesitate to recommend Dave and AAA to anyone looking for an Electrician. Thank You for a professional job

If being home for weeks on end wasn't hard enough! My son turned our bathroom light on the other…read morenight, and power went out in half my house! Of course it was after hours, and of course it wasn't just a breaker! We tried calling everyone, AAA was the only company that picked up the phone!! They arrived less than 30 minutes later! Clean, friendly and professional! He found the problem within minutes, had it fixed and was cleaned up and on his way in less than an hour! Super fair prices!! I just found my new "Go-to" Electrician!! Thank you!!!

I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

We recently moved into a new home and a few weeks in, I found that maybe our home inspector didn't…read morequite tighten up some of our plumbing after he checked out our house. I contacted Fritz's drain service on Yelp via messenger and they replied promptly. They confirmed it wasn't an emergency and we scheduled an appointment for the following day. On the day of our appointment, Christopher gave me a heads up that he was on his way about a half hour before his arrival which was a nice touch. He was super nice, very polite and professional (I was on a few work calls at the time when he arrived) and he handled the issues with one of our sinks and our garbage disposal quickly and efficiently. He also explained his work, which I liked. I found their pricing very fair. I will definitely contact them again when we need their services.

Great job at installing our new Kohler Jaro bidet toilet! Removed the old toilet, got the new one…read moreall installed and cleaned up after they were done. Charged a flat fee and took their time doing it correctly.