Still freaking awesome!…read more Our old 21 year old Payne furnace finally began a death spiral, issuing loud and scary backfires. This would literally shake the house a bit, as it was the old burners not firing correctly. We could have replaced them, but when you consider the work to be done, the ordering, and everything else--what if we had to just replace this old furnace anyway next year? I called up Accurate again. They wouldn't have had time to install a replacement furnace yesterday (January 21), we were going to be stuck without heat for a 10 month old baby. Their earliest available install window was Thursday, January 24, when I called. That would have left us without heat for days. They immediately began re-arranging schedules and jobs, and got Kent yesterday to scope out what we need at the end of the day and fixed their job orders so that we could get the furnace today--days early. Unbelievable service there! They ended up ordering a slightly too powerful furnace for us as well, for the size of our house, and he realized this as he did the math on our old unit and the duct work we had (it's a forced air system). They immediately got another unit ordered--all this no cost to us--and set us up for the install to finish today, the 22nd. Kent then quickly figured out the exact sequence and way in which the backfire was happening, and deduced it was safe to manually run the furnace "by hand". As long as it turned over fine right away, it was OK. They figured out a safe way to run the old furnace for a spell to top us off, and then even let us borrow a couple of space heaters for our bedrooms last night. Damned good ones, too. I don't think we've all slept that cozy in a while. Kent and Patrick showed up at 8am today, and were just a storm of awesome good humor, knowledge, and crazy efficiency. Old furnace got ripped out for recycle; they cleaned out the ducting and exhausts; we all discovered a poor dead robin whose nest had fallen into the chimney shaft to rest against the exhaust last summer reduced to a dessicated bird jerky; they dropped in an aluminum chimney liner and cap; hooked up the new unit to the new duct work that Derek from Accurate installed for us last year; cleaned up everything; tested it, and were gone by 1pm. AND they went and modified the previous duct work to put on a better door for accessing the filters. The new furnace is powerful and quiet so far. 1/3 the size of our old one and nearly 1/3 again as efficient and strong. With that, and a couple tips from them on adjusting some open heat exchangers--our house also doesn't have the most efficient ducting--our upstairs bedrooms now get a lot more heat and air output than they did on the old furnace. It's awesome. I love dealing with Terry's company. They are like a whirlwind of great energy and fantastic service.

Terry and crew did a fantastic job. I hadn't ever changed my filter. Yes. Seriously. When they…read moreturned it on there were actual flames coming out of the hole where the metal broke because of the blocked filter. "Well, that's not good" (Terry, the king of understatement) I'm so glad I had a bad feeling and hadn't turned on my heat yet this year. I could have burned my house down. All of this to say CHANGE YOUR FILTER EVERY 3 MONTHS and stay safe And to say they did a great job. They needed to order a part and Lou Anne who runs the office did everything she could to get it fast and have it on the warranty. She cared a great deal about me and my rescue parrots being warm as fast as possible I saw a couple of reviews saying Lou Anne isn't friendly. She may come off like that but she is just very busy and straightforward and good at her job. She and Terry both went out of their way for me and the two others in the crew I met were very professional. Oh, and they brought in space heaters to tide me over!

They recommended sweep from the top and it was not really needed. That took us from $150 to $450…read morewithout really needing it. We ended up with $500 bill because we did not pay cash (check), so we had to pay extra 10% "tax" for the service that was not there when we agreed on initial cost.

Super quick reply with quote. And came about 1 hr later. He provided high quality service with…read morepatients and also explained every step of his work. Great work!

Jeremiah Demmitt installed our heat pump incorrectly which we only found out after paying and…read morehaving the system fail after two days. He only replied once that he was busy but he'll try to come fix it and then ghosted us. He also failed the initial install of the vacuum system and charged us an additional $900 in refrigerant cost to repair his mistake. Overall bad experience...

My AC unit blower failed, and I was amazed at how quickly and professionally it was fixed by…read moreWashington Mechanical. They are the kindest, most responsive company I've had the pleasure of working with-- which is important when you're talking about the core utilities inside your home. Highly recommended.

First I talked to Susan . She knew a lot and can get me an air conditioner. Yeah…read more Brennan was helpful and quick to get some pictures of my place. Then I had the pleasure of meeting Christian. With booties on he was ready to go to work.He studied the problem, fixed the problem. He answered my questions, put on his shoes and he was gone. He was speedy and smart. Looking forward to meeting the rest of the crew.

Purchased a new Trane Furnace and Tankless water heater. The furnace was installed gas regulation…read morewas not set by the installer. PSE came out and identified the problem. The furnace has not worked properly since installation. The furnace waste vent was installed too close to the gase meter in violation of code. The Navien tankless was also installed incorrectly. The plumbing for the service valves was installed upside down, preventing it from being serviced. Called Evergreen several times, they apologized and said their manager was out of town on a company retreat. Weeks later they agreed to send someone out. They no-showed and refused to answer my phone calls since. I paid a plumbing company to fix their plumbing failure and hired a different heating AC company to fix their furnace install failure. Would not use this company again.

If I could give negative stars, I would. This has been one of the worst service experiences I…read moreever had in my life! Aqualine was assigned to me by American Home Shield for warranty repairs. Aqualine Plumbing didn't even do the most basic parts of their job: showing up for their appointments, communicating with the customer, following up, ordering parts, nor scheduling the actual repair work. Total failure in every way. They failed to show up for the first appointment on 7/26/2024 scheduled between 12-2pm and I had to call them several times to find out if and when they would be arriving as it got closer to 2pm and beyond saying they would be there. When I made my last call I made to the around 4pm they that their service tech was still on his first call of the day and they wouldn't be coming. The office rescheduled for 7/27 and told me I would be their first call of the day and the tech would arrive between 9-9:30am. I informed them I had plans later and had to leave by 11am. I was texting the tech in the morning when he said he was on the way and reiterated that I needed to leave by 11am. Their tech showed up at 11:15am and I had to alter my plans. When the tech arrived I asked if I was his first appointment of the day and he confirmed that was true. Given that I had communicated my schedule with the office and with him, I asked why he was so late. Basically, he had no valid excuse and clearly decided to sleep in and show up whenever he wanted. I had six plumbing issues. They fixed one (reseated the toilet)and took pictures of everything else to order parts and schedule the next repairs. I didn't hear back from Aqualine and had to call them to try and determine when they would be scheduling their visit for the repairs. I called four separate times and each time they said they would get back to me but never did. They also said that they showed the repairs were completed in their system, which is as not true. I explained we were waiting on parts and still needed to schedule the repair appointment. I spoke to their office manager, yet again, on 9/5 who said the manager would be contacting me on 9/6 or 9/9 at the latest. No one ever called me back. I called spoke to Aqualine again on 9/16 and the office manager said the Manager would contact me but never did. It's now been almost 2 months and my repairs still are NOT completed. I had to contact American Home Shield to have another plumber assigned. The new contractor got me scheduled right away and said they strive to complete all repairs the same day with limited exceptions. That's what anyone would want or expect from a plumbing contractor when they are having plumbing issues. Aqualine can't even do the most basic things any company should do. Don't use this company unless you want to be frustrated, waste your time and still have plumbing issues that never get fixed. They don't have their act together.

We started a project in July 2021. We were invoiced $9964.05 which we paid in full. The City and…read morePSE told this company that several corrections needed to be made. They returned on 9/22/01, 10/8/21, and 6/7/22. At that time several corrections were still needed After that time calls were made and never returned or if I did get any info it was they were "waiting on parts". Then starting 11/14/24 - 4/28/25 countless calls were made and never returned. Finally on 4/29/25 I received an email from Ryan stating as of 4/4/25 they no longer do electrical and they could no longer help us. So now we are having to have the work done by a different company. I requested to be refunded but I have not gotten a response to my email. Aqualine was paid in full for a job which essentially is not complete after almost 4 years. Horrible customer service and communication.

Our technician was prompt and professional. He knew exactly what was causing our HVAC issues and…read morefixed it right away! Much better experience

Abu is dependable, knowledgeable and a great communicator. I had a furnace go out during Christmas…read moreand he was able to replace it for me within 3 days (being clear on timing due to parts). He was professional and gave different solution options. I highly recommend Abu.

Wow. What a complete joy it is to find a repair technician who not only is so competent and…read moreefficient but super nice. There are so many reviews online these days and it is hard to know who to trust. But Kimy at Comfort Tech is the real deal. Our 8 year-old mini split spontaneously stopped working in the middle of summer. And that simultaneously meant that my husband and I shutdown too as we're just not hot weather people. We dove into the research of trying to find a good repair technician, as we didn't have a great experience with the guys who installed our system. The Mitsubishi system we have has also been completely trouble free for the better part of a decade so we never had to have any come out and look at it. Well anyway, after we started calling around our short list of potential technicians, it was looking like it was going to be weeks until someone could even come by and look at it. Not surprising in the middle of summer but still. Then we got Kim on the horn. Not only was he still picking up the phone after hours, he said he could maybe try to work us in the following day. I should also say that, even before that, he spent a few (unpaid) minutes talking through the troubleshooting and making suggestions on some possibly easy fixes. He also endured my husband's inane questions with a sense of humor. The next day Kim called to follow-up, just as he said he would, and checked to see if it was a good time to come by. Within about five minutes of his van pulling into the driveway he had the issue diagnosed. Fortunately, it was a simple fix. 30 minutes later our house was once again filling with cool air. While Kimy's diagnostic fee was slightly on the low end of the others we were quoted, and he ended up charging us slightly less than what he quoted over the phone, the one disappointing part of this experience was that he applied what seems like an unreasonable markup on materials. The two 20AMP fuses he put in cost us $125. Other than that 800% markup, it was otherwise a good experience.

Comfort Tech is a wonderful company. Mr Kimy Guererro is the…read moreowner and he is a one-man wonder!! Five stars all the way!! Back in Nov. 2022, our furnace stopped working, and Mr. Kimy came out on short notice to repair it. He is kind, friendly, efficient, and very knowledgeable. Our furnace died for good this Spring. We got in line for Mr. Kimy to install a heat pump. He finished the job earlier this week! The heat pump is wonderful!! Excellent job on installation, explanation, and cleanup!!! I recommend Confort Tech 100%.

Want to give a big shoutout to Ally Plumbing and Restoration. They installed a new hot water heater…read morewith a small expansion tank on top. We had some issues getting hot water to some areas and they followed up several times to resolve the problem. Turned out to be a faulty regulator and now everything works perfectly. A big thank you to Ally Plumbing. They didn't quit until we were completely satisfied! Always professional and always respectful to us and our house. James C.

Emergency plumber taking advantage of you in a dire situation. Won't give an hourly rate over phone…read moresays tech will quote you when they get there. After waiting 24 hours for tech to arrive, and water has been shut off during that time to prevent flooding in my basement, he quotes me $600. I can refuse and continue with no water for another 24 hours trying to find a reasonable plumber, but of course we need the water now; and they know that. So I paid over $600 for a plumber for less than an hour of work. This is a scam, don't use ALLY.