Absolutely the worst repair experience I've ever had. My car…read morewas brought here for repairs by State Farm, and was with this shop for nearly two months, and the level of communication and professionalism was shockingly poor from start to finish. There were no proactive updates at any point. I had to call repeatedly just to get basic information about my own vehicle. Every step dragged on far longer than it should have, and there was never a clear timeline, explanation, or sense of urgency. On top of the delays, I ended up having to coordinate communication between this shop, another shop, and my insurance company myself just to keep the repair moving. They seemed completely uninterested in managing the process or taking responsibility. I've never seen a shop put so little effort into keeping a customer informed. When the car was finally ready after almost eight weeks, I was told I needed to pay a 3% fee just to use my debit card -- as if the massive delay, lack of communication, and disrespect weren't enough of an inconvenience already. In short: Two months without my vehicle No updates unless I called Constant runaround Poor coordination with insurance and the sublet shop Unhelpful and inflexible payment process The repairs may be complete (nearly all repairs were outsourced to another shop!), but the customer experience was terrible. I would not recommend this shop to anyone. Save yourself the frustration and go somewhere that values your time and money, communicates clearly, and takes their work seriously.

I had a fantastic experience with Kelly and Rick and everyone at Auto renew it! From start to…read morefinish everything was communicated well and my car looks amazing! My bumper and tire was severely damaged when a motorcycle hit me from behind in a fatal crack. The experience was horrible but my car looks so much better than before the accident! I'm in awe of my brand new rear end!

Excellent service. Exceptional work and reasonable prices. Will not bring a car elsewhere.read more

These guys are great. Very competitive price, fast turnaround and great work. Excellent…read morecommunication and overall I couldn't have asked for a better experience.

The owner, Gary was nice at first. He took pictures with his phone of scratches on my bumper to be…read morefixed.. turn around would be 3 days. He said he will send the estimate to my email. I waited 5 days and followed up. Now 10 days later still no estimate. I called and he said, he got really busy with estimates to do and told me to go somewhere else. He basically put other vehicles before mine. Bad business!

Kudos to Queen City Autobody! My old Impala needed bodywork to fix rust and holes. It was worse…read morethan expected, needing fenders and rocker panels on both sides but was well worth fixing as it had low mileage. Gary and his team did a fantastic job including my very difficult to match Laser Blue paint and he even buffed out my old, cloudy headlights. The quality was excellent as well as the turnaround time and the price was far more reasonable than I expected for the amount of work done. Thank you so much Gary! You did a fantastic job!!

I found Dan about 2 years ago and unfortunately my Acura's damaged fender was too far gone but he…read morewas very straight forward and honest that it was beyond a simple repair, at a time when he could have tried to milk it and get some money out of me. Fast forward to this week, I brought him my son's 1 year old car that had some minor but definitely noticeable dings on the door. Dan under promised but exceeded expectations, the repair turned out great and he did it without having to make any access holes. I would absolutely recommend him.

Dan did a great job fixing a pretty serious door ding on my 6 month old car. It looks brand new!…read moreYou'd never know it was hit. I'm very pleased with the low cost also.

I just had my truck repaired at NCA Autobody. it was done in a timely manner and came out great!…read more John does great work. I noticed (after the fact of dropping my truck off for my repair) the negative reviews listed from awhile ago and I asked NCA about it, and learned that they are under completely new ownership, and employees for about a year now. Ricky, the new owner, was so nice and kept me updated and answered any questions I had. I recommend this shop for any autobody repairs! I was treated awesome, and i am very happy with the repair.

John is awesome! I needed to repair my vehicle after an accident, and he got it in within a few…read moredays, and had it back to me in about two weeks! Kept me updated and was even willing to work late to get my vehicle back to me as soon as possible! True dedication and loyalty to his customers! He addressed all my concerns, and made it look like the damage was never even there! Highly recommend to anyone needing body work! Honest, and truly cares about his customers!

The Body Shop is under new ownership. I must say the quality of work hasn't changed and if…read moreanything it may have improved. I've been dealing with Jimmy (previous owner) since he was on the West side and never was disappointed. The new owners are great to deal with and i highly recommend. A+++

Left a negative review of this business on the Google page for destruction of private property and…read moreunprofessional behavior. It was over a 2mm pinfire pistol keychain that was a momento from a friend that died from cancer. The mechanics in Thier own words and omission played with it and broke it. Bending the slide release essentially destroying it. It can no longer cycle. Nor strike with the striker pin. They threw 40 bucks at me to shoo me out. When they tried to claim it is unreasonable to expect private property to be saved in a vehicle being serviced. I said. "I have a shovel in the back. Would your mechanics hit each other over the head out of boredom if they found it?" An insult I threw them out of frustration. They are claiming that was a threat of violence. Sorry insults are not acts of violence or threats just because your feelings are hurt. Said review can be found here. Have a negative opinion of this business expect to be called a criminal. https://g.co/kgs/pBWDLoy

100% satisfied. Took the stress out of everything and kept…read moreme updated on the work progress. Will recommend them to anyone.

Have my car in for a fix. I pay daily for a rental. The day prior to pick up they call and say…read moretheir paint department is backed up, it's going to be an additional 15 days for my car. No credit toward rental, just poor business management and the customer is out another $600.

I don't normally write reviews but the team at CLassic Chassis did such a great job on my vehicle,…read morecommunicating and dealing with the insurance company I felt I had to come on here and give them a review. they really went above and beyond in all aspects of my claim. I don't know why anyone would ever consider going anywhere else to get any body work done.

Last thing I wanted to happen on my way to Vermont is to blow a tire on the highway, but there I…read morewas at 8:45 am on a Friday. I got the spare on (shout out to NH Safety Patrol) and I could not drive the rest of the trip to VT (and back to MA) on it. I called the first place, this location, that came up on my phone and I was told to come on in and they could get me up in running. I was out in an hour and consider myself lucky that my tire blew near civilization and this place, less than 5 miles from where I broke down.

Went in at 9 AM for tire change. It was done without an appointment. Everything was done with a…read moregood quality and didn't cost much what I liked about it is they do a tire change even though if you don't buy it from them.