The Pharmacist at Sebastopol CVS is top-notch. She has all the answers to my prescription needs and…read moreconcerns and is a painless vaccinator.

Good service from the front store employees and the pharmacy staff Tina and glo are the bestread more

I don't know why there's such a low score. The pharmacy is far better than CVS. They are very kind…read moreand helpful when you need help. The store is so much cleaner than CVS in our town. I used to love going into CVS when it was in the Redwood Plaza, but the new one is always filthy and disgusting. I much prefer Rite Aid. They have what I need here in terms of sundries and pharmacy needs. Big bonus if you are a visitor; postcards are only $.25 lol

Easy parking, clean orderly store and the best Pharmacist I have ever dealt with. Also not to be…read moreleft out the pharmacy technicians are concerned and caring people.

If I could give 6 stars I would ! Always busy .Love staff…read more Love Alvin the Pharmacist .Never see that guy sweat. Always helpful and focused . Thank you for your service

Traffic around the Safeway is tough but compared to all the other pharmacies, this one is the best,…read moreso it's worth it. Very professional staff, the line doesn't seem to ever get longer than one or two people; this is night and day if you compare to CVS. I've had horrible experiences at CVS. Safeway must pay more, staff more people during shifts and be a good place to work, and it shows. They have attracted well trained professionals.

I was there around 5pm. The cashier area seemed very understaffed and under stocked. The cashier…read moreseriously let some people cut ahead in line. Wow so rude to everyone there. There was was like six people in line all waiting and she just let people cut ahead, that is so disorderly of the employees to let that happen. The cashier with the Ana nametag was there she seems too doating it's kinda off putting. To improve i think some of the employees need to watch more training videos. And management might want to hire more people. Cutting in line stuff bugs me. On a lighter note I like the inventory, I like all the stuff I buy there. Most days I go there things go fine. Most days are fine there

Mathew at the counter made my day! I have been battling to get my diabetes test strips 3 months at…read morea time. I went to My Dr, Walgreens and my insurance company. An ,I wasn't dotted or something. While there picking up meds I asked Matthew to look at it and was able to order a 3 months supply. Saved 8 trips per year. Thanks to Mathew

According to the phone message today, May 24th, the pharmacy has shut down they sent prescriptions…read moreto CVS in Sebastopol. 25 years ago we had a Pharmacy and then it shut down for a couple years let's hope somebody else moves in.

If I could give 0 stars I would. I have been coming here to…read morethe Forestville Pharmacy my whole life. I always remembered it to be a friendly, family oriented place that I looked forward to going to with my mom. Well I recently moved back to town and things have taken a turn for the worst. Staff are rude, unhelpful, and have an extremely entitled attitude. There was ONE woman who was actually trying to be helpful, but the other staff (two younger girls) bashed her down and acted like she was dumb for asking questions and trying to help me. I tried SIX TIMES over the course of a week to get my prescription and they kept giving me the run around. By the 8th day of trying, I said forget it and I am going to Sebastopol now. (Which Sebastopol family pharmacy has been SO much better already) DO NOT WASTE YOUR TIME WITH THESE HELPLESS PHARMACISTS. Save yourself the time, energy and headache, and just go somewhere else. Sad to see this place go so far down hill.

The yelp ratings about this pharmacy are absolutely correct. No need to read any further…read more Following the instructions on the email that CVS sent, I arrived eight minutes before my appointment. There were no lines for a vaccination. I had every expectation of receiving a vaccination within two minutes of my appointment time just like every other CVS I've been to. At exactly my appointment hour I started observing the pharmacist. At three minutes after the appointment hour, she put on her jacket. At five minutes after the appointment hour, I asked how long it would be. She came over and she said it will be a few minutes and I said it's five minutes after the appointment and she said yes I start at the appointment time. She refused to tell me how much longer it would take. By the way, you have to mix two vials together, so it was at least another 12 minutes, not a hard answer. The question is whether she was late, or lazy, or it was a power play, or she didn't know how to prepare the vaccine. Kind of doesn't matter I left without the vaccine. I've used other CVS before and they were awesome. Do not go to the CVS for vaccines.

Terrible store with rude and incompetent pharmacy staff. The pharmacy is always disorganized and…read morethey often lose filled prescriptions. I had to go to the store 3 days in a row to get my prescription filled.

Friendliness, responsiveness, customer service…read more Very lackadaisical attitude and a one in service at the drive up window.

I'm so sick of the store!!! I have to find somewhere else to get my photos done. More often than…read morenot they've lost my photo projects, they never have the photos done within the hour it says online. Most recently they told me that they stuck magnets and photos in the same envelope together and sent me on my way, I knew that wasn't true but I was in a hurry and didgot home of course the magnets weren't in there. Today I was told because my order was so large it got pushed to the back so they're doing everyone else's order first so even though I placed my order this morning and it's now 3:30 PM I have to wait another hour because they're so busy they need to help everyone else first. Talk about shit customer service and shit procedures. Someone needs to call weights and measures. Not only that they waste my time and gas today but the web sight says 1 hour photo and this isn't the 1st time my photos took days not hours to complete.

If I could give zero stars, I would. A trip to my local CVS is worse than getting a cavity filled…read morewithout novacaine. It is ALWAYS something, always incredibly frustrating. The long lines, the wasted trips because they tell you your medication is ready but when you go to pick it up "it's not on the shelf even though our system said it was" (happened twice), the computer system that goes down with "no ETA" when it will be fixed, the irritating phone tree and the half hour plus waits on hold before hanging up out of sheer frustration. Medications are too important to be this unreliable! Some of their people are ok. I feel sorry for them all. Because if CVS treats their longtime (30+ yrs) customers like this, I can't imagine how they treat their employees. Just a horrible place to do business with. I'm done.

I wish I could give them 0 stars. The CVS on east Washington is horrible. I used to go there all…read morethe time to pick up birth control which I take for my extremely painful cramps but the last few times the pharmacist REFUSED to give them to me. When I talked to my doctor they said they had a year's worth of refills and didn't understand why they wouldn't give me my prescription. Do NOT go here to pick up prescriptions because they will make it a huge hassle. Very disappointed because for the last 10 years this has not been a problem. I'm not sure if the pharmacist doesn't know how to do their job or if they're genuinely just trying to give you a hard time.

I am writing this review after an extremely frustrating experience at this CVS. On February 16,…read more2026, shortly after moving from Massachusetts to California, I visited this location to transfer a prescription from a CVS in Massachusetts, a process that should have been straightforward. Because the prescription had expired, I contacted my provider in Boston, who promptly sent a new prescription to CVS in Massachusetts which had to be transferred here in CA. I spent nearly four hours at this pharmacy, during which staff repeatedly gave me incorrect information, claiming that "laws and restrictions" prevented the transfer. This was not true and appeared to mask an inability to process the transfer correctly in their system. When I contacted the CVS in Somerville, MA, they confirmed the prescription had already been transferred to this CVS on Mendocino Ave, CA. A nearby CVS also confirmed they could not assist because the prescription was stuck in this store's queue. Having run out of this medication and unable to obtain it due to this delay, I was forced to seek care in the ER. The lack of competence and accountability at this location is alarming, especially given that similar complaints seem common. I have since transferred all my prescriptions to Walgreens.

It's not the employees, it's the lousy system they have to work with that can't keep customers'…read moreinsurance straight. I switched health plans last year and cleared that up at the time and have gotten refills twice since then. But I go back a third time to pick up what my new doctor just called in and they said there was an insurance issue and to call the insurance company. Again?!? Did the system revert back to my old insurance? I should have asked which insurance they were referring to but I shouldn't have had to. I thought we cleared that up already but here I am without my medication having wasted a trip. Very frustrating and I have had it and I am done with this pharmacy. I thought this would be a convenient location for picking up my prescriptions but apparently not. Nothing but a frustrating hassle.

A clean well stocked Safeway. The staff is always friendly. Plenty of parking. And the chicken…read morestrips they have at the deli are the absolute best! I don't know what they do to them! I always have to get some when I'm in town.

This pharmacy is unbelievable. The medication I need is not common so they need to order it. I get…read morethat. I always refill it prior to running out, so I am not left without my medicine. Guess what? I am consistently without my medication. My expected pick up dates get pushed back constantly. This is the 3rd time in the past 12 months I've had to wait more than a week. I am over it.