Updating after thirteen years and I now have different needs for Cracker Barrels. This time, I'm with Mrs. K. and this CB was chosen because they do tolerate overnight parking in their parking lot. After a nice meal (meatloaf for me, rainbow trout for Mrs. K.) that was served quickly and hot, we each stopped at our respective restroooms. In the men's, there were a few paper towels on the floor and the trash bin was overflowing. The rest was okay. The ladies room is reported to be bad. Mrs. K. actually had to step over paper towels on the floor to get between the sink and the toilets. Not good at all. Friendly waitress, great cashier at the end, plenty of well stocked merchandise in the Old Country Store, and a reasonably level/quiet parking area for the RV. The bathrooms were the only part that let the side down. [Review 47 of 2025 - 4027 in North Carolina - 23616 overall] read more

Cracker Barrel Old Country Store - Cracker Barrel, Burlington - Breakfast & Brunch Near Me - Burlington, North Carolina

They have limited their menu and well it's just not the same. I could not even get dark meat chicken unless it was a certain day. No Rubens anymore, no chicken pot pie. I think I would only return for pancakes. Sad this was always a favorite place to eat read more

I read these Burlington redneck's reviews and maybe they are lashing out. This location is just like any other CB. Good vittles, good service, and good atmosphere with a gift shop thats not fast food. There are not too many chain food places left where you can get good southern comfort food. I enjoyed my meal and the workers were nice. read more

Cracker Barrel Old Country Store - Country Fried Steak - Breakfast & Brunch Near Me - Burlington, North Carolina

Our service was AMAZING, me and my grandmother just now went for lunch and our waitress Bryanna was amazing she was sweet, kinda, and great at giving compliments. She was so fast with our request , and was positive and fast moving the whole time. I am very grateful to have her today as our waitress. Our food was amazing as well, my grandmother even took some home herself because she was stuff. Thank you so much!! read more

This Cracker Barrel was AMAZING on a Monday night in November! I have eaten at many Cracker Barrels in my day and almost every experience was at least pleasant, but THIS Cracker Barrel on this particular night was truly hitting on all eight cylinders. I think what impressed me most was not only the cheerful attitude of my own server Alex, but also at a nearby table, there was a gentleman by the name of John with four stars on his apron. I watched him smile and take care of his customers, as if they were the only concern he could possibly have. At the table were two senior ladies who seemed to appreciate his cheerful conversation. MY daughter and I both had the Rainbow Trout and all of our food was cooked to perfection. Our server Alex did a wonderful job. She checked on us several times and brought everything we asked for the first time. All of the servers who helped her bring the food were very cheerful as well. For the sake of the community in Burlington, NC I hope whatever is going right at this place continues! read more

Ok so I made the mistake of giving this location a second chance. Shame on me. After we got seated it took 14 minutes before anyone came to our table. Then the preceding announcement. Just to let you know we are out of mashed potatoes. At 6:10 PM. Then she said we have one serving left if you want them. I should have said no. They were out of so much food. So our order went in at around 615. By 645 having had two refills on drinks and being told they were waiting on biscuits and they were completely out of cornbread. At 655 my wife found the manger to complain that we still had nothing. I will say both the manger and server were super kind and apologized repeatedly. Our meal came at close to five minute later and our waitress set it down and said this "I am so sorry they are having to make another chicken breast they used your other one for a to go order. It will be another ten minutes. On that note the manger came over and said I will comp the meal it's gotten out of hand on the large capacity of to go orders. I heard other patrons equally upset. This is beyond bad. It never used to be that way. So when I asked what is the issue, the same response. People don't want to work. Do better corporate do better. This is going to kill a once iconic brand that people loved. Check out the meal they set down and ask is this what you would expect. read more

Cracker Barrel Old Country Store - Only one piece of Chicken Fried Chicken! Those potatoes look horrific and they were. I give them a 2 on plating. - Breakfast & Brunch Near Me - Burlington, North Carolina

We ate here once again and growing much more disappointing. I ordered the chicken fried chicken w/ mashed potatoes and green beans The chicken was very over cooked and very tough. The potatoes were old and lumped and green beans tasted as they came straight out of the can My wife had the chicken cheese w/ bacon and hash brown casserole and corn Chicken was ok the casserole was cold and the corn like most items was old and been setting for to long Service was great and tipped based on that. Overall I food was bad. I have reviewed on Cracker Barrell many time and multiple locations. Looks to be the new low standard in the chain. Cracker Barrel has been my go to place. Nows it's become my last place even while traveling read more

Cracker Barrel Old Country Store - Mashed potatoes old and reheated at best - Breakfast & Brunch Near Me - Burlington, North Carolina

I would give this zero stars if I could. My husband and I went there to eat Thanksgiving today and when we went to the hosts stand to put our name on the list, a lady jumped in front of us and when I said something the lady seating people said "She is a manager." Huh? First of all that is horrible customer service. Second of all you are an employee and the customer is supposed to come first. How are you a manager? I have worked in restaurants and on holidays especially that is a NONO! I will NEVER step foot in that place again and I hope people will read this and know to go elsewhere! You guys are RUDE as hell!!!! read more

Always a great experience at the CB! The wait-15 minutes on a Sunday morning. Awesome and attractive items in the store for purchase. Upon seated- we were placed directly under a fan. No room to move because all tables were full. They spaced the tables out however, it felt like we were still close. Food came out perfect!! I gobbled mine down inn7 minutes!! Waitress- Amazing and Patient when I ordered. Hot Food!! Delicious Food!! Our bellies were Satisfied! read more

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Burlington NC. We love us some North Carolina eats and noshing at the CB is no exception! Not especially fans of the chain, we've got to appreciate the way they fry chicken, hash up that hashbrown casserole, and even offer up veggie plates! Desserts here are always love, and the iced tea is just what we needed! Great server. read more

Cracker Barrel Old Country Store - Ash is a great server here. - Breakfast & Brunch Near Me - Burlington, North Carolina

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We ate breakfast midafternoon. All food came out cold. Pancakes tough. Gravy like wall paper paste. Bacon soggy. Terrible. I will not eat there again. Already cancelled my birthday party there for next month with my friends. So sad because I love the fish and cornbread. read more

This location has gone down! Was a staple eating place but not any more. Ordered a vegetable plate and the pintos were dry, nothing had flavor and the portions were terrible. This place need a major revamp from corporate. No wonder it was empty at 5:30pm on a Sunday. read more

This is the first Cracker Barrel we've visited where the line to pay the bill was longer than the line to sit and eat! The food was awesome! The service was even better. Our waitress, I believe that her name was Tanyette was so hospitable, kind, knowledgeable and she had a sense of humor. One item in our order was going to take 12 minutes before it would be ready and she offered us salads to hold us over. Once our food came, everything was perfect and delicious. We ordered Southern Fried Chicken with hash brown casserole and mashed potatoes and gravy, Uncle Hershel's platter - pancakes, grits, catfish, eggs with cheese and a fried catfish platter with macaroni and cheese. Complete thumbs up! read more

Cracker Barrel Old Country Store - Loaded sweet potato - Breakfast & Brunch Near Me - Burlington, North Carolina

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Good customer Service makes the business. We are familiar with the one in Vance and Durham County and to mention Gilford County (Greensboro) All of which provide the excellent service. Serving is very important at this time for at one time there was covid. Let's not forget all the business that were great closed shop. We brought guest with us from out of town in December, and they have a Cracker Barrel in Norfolk, Suffolk area and it was a large table of us and yes breakfast was too late and cold, and I will not ask my guest to come again. I know how to cook, and it will be cold so no sorry just not what we expected. Do your best... read more

Burlington, NC. Not busy at all and after a 45 minute wait on food, I was served salty meatloaf, cold hash brown casserole and dried up turnip greens. Barry Marino, manager, came out and could have cared less! I told him a waitress told me others had complained about the dried up turnip greens and she had reported it. I asked why they were still serving dried up turnip greens. He said that it had not been reported. I later learned he is the manager from the Mebane location who is having horrible service and food so they sent the Burlington Manager there. Now, our Burlington from will suffer with him. So sad! read more

I have always got the chicken pot pie! And let me say I was so shocked at what I got! It had a small piece of chicken, 5 peas, and 1 large carrot. It was mostly the cream under the crust and when I told the waitress she said it depends on the cook! I will not be back! read more

The food was decent, but overall I feel that the taste and quality of Cracker Barrell food has been on the decline over the past few years. The potatoes were not very good at all, and the bacon was just a bit under done. The chicken was decent, as were the pancakes. The beignet bites were quite tasty, just don't expect them to be authentic and pillowy. Our waitress was really good up until she dropped off the check. I waited 15 minutes for her to come back around to request a box, and ended up flagging down another server to get it for me. read more

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I waited 30 minutes on food. The potatoes were missing. The chicken taste like processed turkey. It was cold and biscuits were hard as a brick. Not what I expect after spending $50.00 on a meal. This restaurant has went completely downhill read more

My biscuits were HARD! I tried to stab them with a fork and did not make a dent. They had to be multi "days* old. If I had thrown them at a window, the window would have broke. When I brought this to their attention, they did bring some fresh biscuits. If this is the new Cracker Barrel, I will not be back. read more

We were seated for breakfast around 9:15am. Half the tables were occupied in the dining area. We took note of people being sat after us and their drink orders were taken promptly. We gave it 11 minutes from the time we were seated until the time we got up. And what do you know. As soon as we made the decision to leave here was our waitress. She was surprised we were leaving. Both me and my wife had seen her gossiping with another table as we were trying to figure out who our waiter or waitress was. There was no excuses to be made here. We don't expect over the top service when we dine however we do expect actual service. read more

Today we had one of the worst lunches, we have ever eaten at a Cracker Barrel anywhere. The wait was 40 minutes for a table. This is not unusual for a Sunday lunch. The restaurant was very loud and harried. The food took an hour to come out of the kitchen. My meal was missing a side and bread, and my spouse received the wrong order completely. My food was cold and side arrived after the other food was eaten. My spouse gave up getting his order straight and just ate it. The server did apologize for a backed up kitchen, and reduced our final bill. But when you leave a restaurant and just feel disappointed and unsatisfied it is not a good dining experience. read more

Loved eating & shopping at the Cracker Barrel. I had an amazing Mosa with a popsicle turned upside down. Stuffed and completely satisfied. The Service was amazing + I got souvenirs! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Burlington, North Carolina

After being seated, the waitress came in a timely manner. After ordering, we waited over 1 for 2 hamburger steaks, no refills on our drinks, the whole time there. Food was cold I got m8ne smothered and it was not on there she went to get gravy and onions but only came back with gravy after 10min of waiting said the onions will be ready in few minutes I told her never mind about them I am almost done. Ad I left I asked to speak to manager that never came in 15 min. So will I go back nop Will I recommend people to go there? I will tell them this story and let them do what they want. read more

Well, it's Cracker Barrel food, decent but nothing special. I would give them a 3 or maybe 2 since some of the food was downright cold but our server, Emily, was absolutely fantastic. We were a party of 10 and she handled us without an issue and without help from her coworkers. Therefore a 4 but if this was just about Emily it would be a 7+. So, basic decent food and great service. read more

Cracker barrel takes back to my college days and road trips with family and friends. We would always stop here for lunch or dinner on our way home. This time around, we came here to meet my brother for lunch and do a gift exchange for Christmas. I've always enjoyed the food and service at cracker barrel and today was no exception. However, the service was a little slow during this visit. Our server was good, but he did seem to take his time delivering our food and drink to our table. The restaurant was steady and packed with business, but the server was moving at a slow pace. My father wanted a lemonade to go, and he never received it. Other than that, our food was excellent and we enjoyed our experience. The old country store is a neat place to visit and walk around as well. They have some vintage stuff and old school candy that you grew up with for sale. Of course, the rocking chairs outside are always the popular attraction to cracker barrel, and you can even purchase one to take home with you! I love cracker barrel and always will love cracker barrel. It's a great family restaurant! read more

Cracker Barrel Old Country Store - Restaurant area. - Breakfast & Brunch Near Me - Burlington, North Carolina

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We went online to reserve for a party of 4 for Sunday brunch. When we arrived we only had a 12-20 minute wait. There was a sign explaining the state mandate to wear masks. And there was hand sanitizer by the door. While we were in the store it was really busy, however 75% of the customers were not wearing masks. After moving around to try and offer space we observed many customers not following the guidelines. After discussing as a family if we should go elsewhere we saw a customer with no mask sneeze into his hands and immediately pick up items to look at. I know in this pandemic there are beliefs for and against masks, but we are all more aware of taking care of our neighbors. When we decided to leave we went to the staff to let them know why we were deciding to go somewhere else. The response was that the management of the stirs have decided not to enforce the mandate. They also said the signs on the door because they were made to by the state. When we asked to speak to management the staff laughed as if we were wasting our time. read more

Food has went way down hill. Do yourself a favor and stay away from this location. Pinto beans are always dry. Hashbrown casserole has a weird gummy texture now. Cornbread is way too sweet and the biscuits are terrible read more

Well we just had the worst experience. My wife Oder our meals to be picked up at 11 am and prepaid online. When she got there the staff said someone already got. No name protocol or questionnaire so no one will take it? I mean the most basic place will ask "what the order's name under?" And my wife name is a typical name. After that she requested a follow up order, and said the staff didn't show remorse or care. No apology. When the second order arrived another 15 minutes later, it was just handed off like "oh are you the reorder?" That's it. Come on CB get some better customer service. read more

Not our best experience at this location. It was a Sunday afternoon, so understandably busy and loud, but we ordered meals with biscuits. The bread basket came to the table with empty butter containers mixed in with the full ones. My green beans were overcooked and cold and the Mac n cheese was also cold. The server was very attentive. read more

It's Cracker Barrel. Forget the menu I know what I want. Some how this place has a three star overall rating. That's a lie this place needs to be six stars. Random stuff on walls to look at as well as a fire every now and then. Good seating and nice gift shop. read more

Cracker Barrel Old Country Store - Not my dawg but a good dawg. - Breakfast & Brunch Near Me - Burlington, North Carolina

Disclaimer first, we lived near the original Cracker Barrel in tennessee for a couple of years, so my standard is a bit higher than most people in Oregon might be. The good, breakfast tastes almost exactly like it does in the south. The ice tea, both sweet and unsweet, taste southern too. The last time we went the food we ordered was excellent, and tasted like we remembered. Service is improving consistently. The bad. The biscuits and cornbread have not come up to their normal standards. Only once have they been fresh. Tonight they were actually stale, like they'd been sitting in a warmer for way to long. Disappointing. read more

When travelling, we always hit Cracker Barrel at least once. They have a wide variety of items for both vegetarians and omnivores so everyone can find something they like. [As per usual, I rate restaurants based on the category they are in, not on a common scale. This is a breakfast-heavy family restaurant.] It's hard to know what to say about CB... if you've been there before, you are familiar with their large breakfast menu (served all day) and their other offerings. That, combined with the 'Old Country Store' off to one side are iconic. If you haven't, you'll be pleasantly surprised at the selection of 'road snacks' and other treats that you may not find easily elsewhere (Cow Tails, check!) They almost always have a nice selection of Red, White and Blue patriotic gear plus other fun things (such as their summer selection of flamingo items this time around). If the batteries on your kids electronics has petered out, you might introduce them to the delights of road games and other toys that don't involve electricity. My son had their yogurt parfait, my wife had an order of pancakes, and I went with their double meat platter (bacon, sausage, grits, eggs, white gravy and a pile of biscuits with their apple butter-- basically apple sauce but much sweeter and pairs well with the biscuits). This is also a good place to get country-fried steak (flattened beef, battered and fried then coated with gravy... not healthy, but very tasty!) As per expectations from this chain, the food was hot, fresh and came out in a fairly timely fashion. We left satisfied and will swing by again next time we are on the road! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Burlington, North Carolina

Usually have good food and services. Today is the exception we were seat at 12:15. Order taken. 50 minutes later food came food was cold potatoes were dry on the top. Other persons order was wrong. The server( John) expressed they did it wrong when asked to return and fix. Server through it to the table beside us turning over a drink. Asked for manager 3 times before getting to speaking to him. I understand with people not wanting to work it takes longer to get served but rudeness is a whole different ball game read more

Y'all I am upset. I ordered pancakes and bacon from this Cracker Barrel via door dash. First of all, the bacon was 4.95$!!! FIVE DOLLARS for a side of bacon????!! And then I thought to myself well they probably give you a small basket, right? Cuz 5$ is expensive!!! And then this just arrived. TWO PIECES OF BACON???? For 5$!!! Ridiculous they gotta change that cuz NO bacon is worth 2.5$ a piece. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Burlington, North Carolina

I wish my to go order would go well once. Just once. It's always wrong. This time they tried to give me the coca cola cake without ice cream. Always check your bag before you leave. read more

Cracker Barrel Old Country Store - Ice cream. - Breakfast & Brunch Near Me - Burlington, North Carolina

Bread bot toasted, bacon skinny and greasy, waitress unfamiliar with menu, eggs overcooked. Cracker Barrel, has really lost their edge. Avoid this place. read more

Waited 45 mins for a table, it was Sunday so I knew it would be busy so the wait wasn't a problem. We placed our order got our drinks and waited another 45 minutes to be told some of our food was not available and it would be another 20 minutes before they'd be able to get it out. Fine my son was hungry but when they brought out our food it wasn't even warm! Now the chicken we waited on came out steaming my husband and myself wound up not eating because how can you eat cold eggs? 2 stars cause the waitress was super nice read more

ZERO STARS HONESTLY ! I went to this location to eat with my mother and 2 other members in our family & received TERRIBLE service ! the waitress had a disgusting attitude (Hailey) and didn't even bring us our drinks we had to ask ANOTHER waitress for our drinks ! And didn't even bring us the correct food. Then as we continued to wait my brother ask to speak to the manager and asked one of the workers for him and they never called for the manager. When we finally got a hold of the GM he came over to the table trying to "sort" things out my mother asked him for butter for her pancakes ! And he pointed at the syrup ?im not 100% sure if he's stable or couldn't hear but it was honestly weird and confusing and then he LEFT the TABLE ! THENNNN after not even receiving all my food not even my TOGO ORDERS ! the waitress FINALLY came back and left me the tab ? Now I've been told that the GM (Jarrod) or whatever his name is favorites Hailey ! this is absolutely disgusting and I hope Cracker Barrel betters Absolutely disgusting food service and service in general read more

Cracker Barrel is a good choice for some country cooking. They are open for breakfast, lunch and dinner. I like the breakfast menu best. This on is near my in-laws, so we often get takeout here as well. This location stays busy all the time with locals and travelers on the busy highway. read more

We had the Homestyle chicken dinner, cabbage, corn on the cob, biscuits with Apple butter (the best). Our server was very polite and quite attentive, she even brought me a birthday cupcake and they sang for me. read more

Cracker Barrel Old Country Store - Me & my sissy, Arlene, out for after service lunch. - Breakfast & Brunch Near Me - Burlington, North Carolina