The food is always great and portions are always more than one person should eat for a single serving, my wife and I always split a meal and end up bringing enough food home for another meal. We had the pick three 1/2 rack of ribs, brisket quesadilla & chicken tenders with a side of mac n cheese..... delicious as usual Servers are always very friendly, attentive and courteous One of our favorite places to visit read more

This was honestly one of the most bizarre experiences I've had at this Chili's. I ordered my steak medium but unfortunately it wasn't cooked to the correct temperature. I sent it back, and the second one still came out wrong. At that point I just decided not to continue trying to fix it. The shrimp was actually really good, and the mashed potatoes were solid, but the steak itself was disappointing. I will say the restaurant was very clean, which I always appreciate and our waitress was attentive and kind during the whole experience. My husband really enjoyed his meal, so not everything about the visit was negative. Also, the margarita of the month was delicious, so that was definitely a highlight. Overall, the way the steak situation was handled was a bit questionable, which made the experience feel pretty strange. Hoping this was just an off night because I've had better experiences here before. read more

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Despite some reservations I have about changes the parent company that owns Chili's continue to make to the brand and offerings, I still love Chili's occasionally. This location is among the better ones when it comes to consistency and service. It doesn't always feel like they are operating on a skeleton crew like a lot of other locations. As always with Chili's, the food is good for fast-casual. Considering how eye-watering the prices of places like McDonald's have become these days, it's a downright bargain to be able to get a drink, an appetizer, and a burger for barely more than $10 at Chili's still. And that food is considerably better than something like McDonald's. Because of that, Chili's still has a place on my regularly visited list. read more

Chili's - American Near Me - Burlington, North Carolina

Since I was in the area (to pick up BBQ and Broasted Chicken from Hursey's for dinner), I decided on grabbing lunch here in the form of their meal deal - 3 For Me. Starting at $10.99 you get an appetizer, an entree, and an endless beverage. There are some upgrades in the choices that could increase the cost to as much as $17. I have tried most of the items available in this meal deal and have like all the choices. I chose the Chili, the Big QP, and a Coke on this visit. As usual the food was excellent as was the service. The Chili comes topped with shredded cheese and tortilla strips - it is flavorful but on the mild side, I would suggest a good dose of hot sauce if you prefer more heat. The Big QP is directly targeting McDonald's Quarter Pounder. It is 7.5 ounces vs 4 ounces for the QP, 85% more ground beef! The Big QP is topped with 2 slices of American Cheese, pickles, chopped onion, mustard, and ketchup. And it comes with FF - McDonald's QP goes for around $5.75 for the sandwich alone. This a very good burger, and the 3 For Me is a great meal deal. Chili's has definitely rebranded, and successfully so. They have some great appetizer options, and I would strongly recommend the Triple Dipper - choose from Mozzarella Sticks, SW Egg Rolls, Wings, Burger Bites, or Chicken Crispers, with a choice of 3 dipping sauce. The Buffalo (on the Mozzarella), Nashville Hot ( on the Chicken Crispers), and the Ranch ( on the SW Egg Rolls). This goes for $16.99, but can easily serve 3 people. Give this restaurant a try - it is no longer your Mamma's Chili. By the way, the BBQ and Chicken from Hursey's was as excellent as alway. And we managed to grab a bit of take out from Curry Palace. - more on that later. read more

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Our service was quick and all the servers were kind and helpful. We enjoyed our meals because they were cooked just how we like it, as always! read more

We stopped here on our way to Asheville around 3:30 ish. We were seated almost as soon as soon as we walked in. The hubs and I split the Big Mouth Bites with fries and ordered the chips and salsa as an appetizer. The food was on point across the board. Our server was Patrick and he is the man. When your server notices your cup is less than half full and brings you another drink before you have to ask.. that's what I'm talking about. Great job Patrick! The atmosphere is casual and the restrooms are clean (well I only went to the women's ). Using my reward for chips and salsa our ticket was $20 and some change. We gave Patrick his tip in cash. We will definitely be back the next time we are in the area. read more

Chili's - Big Mouth Bites and fries - American Near Me - Burlington, North Carolina

We were welcomed and seated as soon as we walked in. That was a plus. I ordered the 3 for 10. I got the Strawberry Lemonade, chips and salsa, and the Smash Burger with fries. I'm a chips and salsa person and theirs were delicious. I got some to go!! The Strawberry lemonade and smash burger were delicious as well. The fries were hot and crispy. I will be going again! read more

Chili's - American Near Me - Burlington, North Carolina

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Staff was very friendly but today the food was just ok. The ribs were hard and dry. The quesadilla was made with someone other than a tortilla. I asked for no sauce and had to wait to have it remade. The server apologized profusely but it wasn't her fault. It was not worth the wait. It was really bland and the not tortilla was really chalky. I got beans as a side and they had no flavor at all. I could not eat them. Disappointed the food wasn't good and probably won't go back. read more

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Be prepared for a wait! Even though the restaurant wasn't full, we were informed that the servers were overwhelmed. After being seated, our server was phenomenal. She took our drink orders and went to check on other tables in the area. She came back to take our order. After a short while, our food arrived. Everything was as ordered and hot! She returned to refill our drinks. The manager stopped by to check on us as well. read more

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Best Mexican food around. We go once a week. They give you a big portion of food so we never leave hungry. read more

Chili's - Lance and wife, Mattie Thoren - American Near Me - Burlington, North Carolina

This Chili's has a hometown feel to it. I enjoy sitting at the bar and talking with the bartender. The food is good and the ambience is better. Try their margarita of the month. I order their lemon drop martini as my dessert. read more

Chili's - Lemon drop margarita. - American Near Me - Burlington, North Carolina

This was better than expected. We were given 2 large baskets of chips and salsa for our table of 4, and continued drink refills. Destiny is the server to get. She is awesome. Everyone left stuffed and with plenty of leftovers for later. read more

Chili's - Fried Mozzarella - Shareable - American Near Me - Burlington, North Carolina

Came in a week ago for lunch stood by the door for 4 min every single person in the restaurant look at us, but nobody came so we left

We came here for my sister in laws birthday dinner. Our main waitress was excellent, I just want to make that known before I continue. She was constantly checking to see if we needed anything and kept all the drinks full. Now one thing that bothered me is the kids drinks that come with the kids meal are not free refills! They dont say that on the menu anywhere and we were not notified of that. Thankfully I noticed when they brought them out and they were actual juice boxes and the milk was in a box like the juice. We asked because of that and the server said they are not free refills. Normally at least in my experience they are and if not it indicates it somewhere. Also my son that ordered milk said it was warm when he got it. Now the food: we always get chips and salsa as an appetizer at any place that has it. We have been to chilis before and its usually good. The salsa was the same as always but the chips were so extremely salty this time that we just couldn't eat many. My other son who usually loves chips and salsa tried a couple and just said "these are way too salty, I cant eat them". My wife ordered the chicken, bacon quesadilla which was about 99% cheese and 1% chicken maybe some bacon. It was so heavy on the cheese it caused it to be very greasy and she only ate about 2-3 sections of the 8. My burger was a bacon burger. It was also extremely greasy but also assembly very poorly that it was falling apart when I got it. The meat was really overcooked and the bacon was burnt and charred. The rest of the food seemed ok and we enjoyed each other's company. My brother in law told them about my sister in laws birthday (and we had heard about 2-3 birthday songs since we had arrived) but they never did one for her. We even waited around a little until it was awkward and we ended up just leaving. We have definitely had much better experiences here and at other locations. It seems this location has gone down a bit the last couple times we have visited. Especially this time, not somewhere we are eager to go back to. Its also more of a loud bar atmosphere that it used to be, which isnt a problem just something to be aware of if you are considering going. read more

Went during Christmas break and was seated near front door. Asked them if we could be moved due to cold air coming in. The greeter told us he didn't have anywhere else to put us even though there were MANY empty tables. He made us wait while he continued to seat other people in the areas that he claimed wasn't available! Husband spoke to manager and was told he's had complaints on the greeter before We will not go back to this location! read more

Service was great! Sat down and was treated right away by Cailee and she was quick and attentive. Food tasted fresh and good! Tenders were a bit under breaded but other than that it was a decent time. read more

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Helloooo Yelpers Chilies Decided to eat in on this trip. Outside was very clean. We were greeted upon entering & welcomed (this makes a difference, trust me) The restaurant was clean. We were seated within minutes. Our waitress was the sweetest; loved the purple streaks Ms Betty our waitress delivered great service, she was attentive. The food was brought to the table very hot, portioned well and pretty quickly. We enjoyed this trip. Great job to the kitchen staff!! We picked the fajitas; shrimp & chicken for me and steak, chicken and shrimp for hubby. Yummy read more

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Worst experience I've ever had at a Chili's. 1. After waiting longer than the quoted time, the host allowed people to cut in front of us without even putting them on the waiting list. That's unfair and completely unprofessional. 2. When I asked the host for napkins (since none were on my table), she ignored me. I asked again and instead of helping, she just turned around and walked away. Absolutely rude. If the staff can't handle basic customer service like keeping a waitlist in order or providing napkins, then management needs to step in. This location is poorly run and clearly does not care about its customers. read more

Chili's has easily become our favorite restaurant! Sara, Jerry and the other crew members are so nice! The margaritas of the month is an awesome idea! That person needs a raise! Plus, Chili's has THE BEST burger in town! Hands down! We always split one. Tonight we tried the double for the first time and you see here I'm struggling to eat my other half. DELICIOUS!!! read more

Chili's - American Near Me - Burlington, North Carolina

We love Chili's. Never disappointed.best burgers around, service is good and servers friendly.

Stopped in for the Veterans Day meal. The place was busy and jumping but the wait staff held their own. Courteous and attentive to say the least. I had the "OldTimer". A simple burger and fries done well. Everything was hot and the wait time was minimal. read more

Chili's - The " OldTimer!" - American Near Me - Burlington, North Carolina

I do a lot of eating out and Chili's is the only place I go for my hamburgers. I have never been able to eat a whole one by myself. I've started ordering one and splitting it with my wife and still can't eat it all. Just that big. Fries are more than plenty. Never had a bad waitress that wasn't customer focused. Their specials and prices are second to none in town. I've been seated all over the restaurant and always receive the same attention. A great place to unwind relax and enjoy your meal. read more

This is a horrible place the long wait for table , food and service could be way better(getting our food wise ! Low in staff from open to close. We got seated and then another table after us got seated and they ended up getting their appetizers and food way before we got any of our food! Crazy not coming here again this our second time. Our sever was great and nice. Almost forgot! They forgot our appetizer and got an order wrong on top of the wait. read more

Great Service And Friendly Staff Food Comes Out Fast beautiful environment and really upbeat.

Went to there today with a big party my grandson wanted to eat there for his birthday. We called ahead but it was today. So no one had complained about the already 45 minute wait but as one in group I had to go to rest room. When I come back by the hostess station they were having a conversation about our party. Which was un called for and very inappropriate. Maybe they should watch or look around to see who is around when ya are talking bad!!!! The party did decide to leave and went to a restaurant down the street and was sitting within 5 minutes NO RESERVATION!!! Big mistake on your fault it would have been a big order and our family tips well because we also work with the public. Guess ya do not need the business.it is a shame one person can do that much to run away customers!!!! Not one person in our party had complained about time because we had small kids we just needed about how long so we could keep them entertained. read more

We left. They couldn't tell us how long our wait or even if we were in the wait list. We were okay with a long wait time. We were not okay with the guys response that we may or may not be able to reach you and you may or may not be on the wait list. Then what the heck am I doing. I'm spending my money at Culver's up the street. read more

Chili's - A place that wanted my money - American Near Me - Burlington, North Carolina

We signed up on line wait list. Got there waited about 10 minutes since others came in front of us. They sat us down we waited about 15 minutes no one came to the table to even bring us a water. So we left. read more

Went here last night on New Year's Eve and it was subpar. I love Chili's and this is probably the worst one I've been to but it was still an enjoyable experience. I usually get the fajitas in the 2 for 25 but since it was removed I ordered the chicken sandwich. The "secret sauce" is just honey mustard that tastes slightly off. I couldn't even stomach it. My boyfriend ordered the appetizer samples and the mozzarella sticks were empty (see pictures). Service was excellent though, I'd just recommend a different location. read more

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The food isn't the problem! It's good! The service is absolutely trash!!! Never have a good time, today I asked for a specific table with the intention to have bar service because I know their service is not good.. I asked for one table she said okay give us a few, we waited for 20 minutes for nothing 3 host not a one doing anything. Finally I asked when someone is going to START cleaning it she responded "well i don't know normally the sever does it so whenever she has time".... Really and truly thats ridiculous... your not busy have nothing to do no wait your one your phone.... Also while we were waiting. 3 people came to ask for silverware, bags, and for their server.. Service is horrible. read more

Unfortunately today as bad as I wanted to try Chili's today I was not able to receive a seat do to the simple fact of not even getting past the host stand, CODY THE MOD DID NOT HANDLE THE SITUATION UP FRONT CORRECTLY I don't like posting bad reviews because I've been in food rushes BUT playing every position in a restaurant industry from a "HOH" heart of house cook to a server to a bartender to a MANAGER, it was a full mosh pit at the front door with not a sense of who's next in line the host was OVER WELEMD people were able to walk in and skip people who were waiting patiently I felt know one would speak up so I NICELY asked for MOD which was CODY he was immediately lost and flustered when it was our time to be sat it became a 25 min wait with in clear view it was 6/7 tables open in ONE section which is important to remember because if the tables were scattered that means those are tables in different servers sections these tables were in one servers section I was told but the host no my two top could not sit in the section CODY proceeded to tell me the server was busy with a section of 3 tables WOW I assume chilis are extremely under staffed and need serious help OR the have the wrong MOD and need to get a real manager in the building like myself who would never allow this to happen I proceeded to the bar and saw the tops weren't wiped down and crumbs were all over me and my girlfriend proceeded to simply leave so sorry yelp family I couldn't help on this one. Peace and love read more

Great place! I was surprised that we didn't wait at all on a busy Sunday afternoon. Our waitress was great and friendly. I recommend the Cilantro lime Carne Asada or the Baked Seafood Pasta. I usually end up with a to-go box most of the time I dine out because most restaurants plates are too big for one sitting. Though, I love that Chili's plate portions I feel are just right. From my family's kid's plate to the adults, everybody finished their meals. Thankyou Chili's! read more

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Great food and service was phenomenal. It was a bit crazy but I do love that I can go on the waiting list before I get there!

Yo if you care for your life DO NOT GO HERE. Good food one night, next morning projectile vomiting for the entire DAY!

Good evening. I attended a birthday dinner on 12/27. Usually, I don't have an issue with this restaurant but tonight was terrible. Tenders tasted like rubber. Quesadillas were hard, fries were stale, and pasta was cold. Unfortunately, I am very disappointed in this service and food. Fortunately though, you guys will be out of business soon. Please don't delete this review either. Thank you read more

The food was bad and are waitress was very bad . the chicken is so chewy the only this good was the mozzarella sticks don't come here

Yesterday I ordered take out like I usually do but an item was missing. The girl at the front a young white female with long brown hair came to the front and I told her I was missing my side. She gave a very nasty and told me to hold on and that I wasn't the only customer she had to deal with. I waited 20min already with no service. I asked if she could check. She ignored me after looking me right in my face and left. I waited another 15min for her to tell me I would have to wait another 15mins I left and will never come back. She needs to learn how to respect customers better. My food was cold. The atmosphere was terrible because of her. Two other customers left after I did. They told me as we were leaving that she always has a bad attitude and that they wouldnt order from here again either. Please find a new take out person. She is going to make chills lose a lot of customers. read more

Shit hole. Shit service. Employees get priority seating over customers that have been waiting for 45 minutes. Terrible attitudes The manager is soft and obviously has no say what goes on. Go somewhere else. This place is a dump. The hostess has a terrible attitude and no customer service skills. read more

I love coming here. The food is always great. I usually get the 3 for me as it gives me enough food to have left overs for the week coming. Restaurant was busy so wait was around 10-15 minutes. Service was very good aswell. read more

Chili's - Chips & Salsa - American Near Me - Burlington, North Carolina

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Drinks wings are good. Seated right away and server came quickly. Wasn't long wait for food to arrive. Nice atmosphere. read more

Chili's - Straw Rita - American Near Me - Burlington, North Carolina

Order through the app! Curbside pickup is amazing and the employees are always friendly. Giving 4 stars because the first time I did this, the food was great! Excellent. The second time, it was cold. Great curbside service, nonetheless. read more

Chili's - Well-Done Burger with no bread or cheese + fries. - American Near Me - Burlington, North Carolina