This is the most difficult company we have dealt with in trying to reach a live person to speak…read morewith, pay a bill, get in touch with! What is their problem! Isn't this a "communication" company ? With no means in which to communicate! .

We are having the absolute WORST experience working with CenturyLink. We had a technician come out…read morethe other day to fix our intermittent internet signal and he apparently rewired everything and Wi-Fi seemed to be working fine before he left. Unfortunately now the problem is the same if not worse than before! How is this possible?! I've shed eons of time off my life on the phone with technical support after calls dropping and getting a different person each time - resetting my modem and telling me to observe for 24 hours. They sent me a new modem yesterday and it's still not helping. I can't do this anymore. Total nightmare working from home and having an intermittent signal. There has GOT to be another way! The other reviews are true. This is NO JOKE - The worst Internet service EVER!!!!!! Would give them negative zero stars, if I could.

not that centurylink cares, but I wanted potential customers to know they should expect random 50%…read morebill increases... caveat emptor

Horrible service they instruct there employees to lie to the customer full of empty promisesread more

We have had Century link Fiberoptic for 5 years great service, until the last couple of weeks after…read morethey were bought out by AT&T. in the past week our internet has been on and off, today when the internet went out again, there was no human I could call, all of their customer service in automated, I finally gave up. I am having COX come out tomorrow to install their internet.

Worst ever. We get no service more often than service. Buffering is what we pay for.read more

If you were looking for Internet in the Phoenix area, I highly recommend using anybody but…read moreCenturyLink their Internet is always down and down for days sometime weeks at a time if you have solar, you will not get your credit for solar for every day the modem is down. Do not I mean do not use CenturyLink for your Internet provider.

Service is extremely horrible and unprofessional! I was told and given a day that a tech support…read morewould arrive 7-7-2023 from three different time ranges. That being said I took the day off of work just for last minute the operator said the a tech couldn't make it. I haven't had wifi for a whole week. And now they lll see if they can get someone tomorrow to come out and look.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I have COX internet service and have had wifi issues for over a week. It's impossible to get real…read morehelp online or over the phone. It just keeps me in a loop where nothing gets resolved. Additionally, COX sent out two repair men and they did absolutely nothing to resove the issues. I have spent hours over the past week trying to resolve the issues to no avail. DON'T USE COX. THEY ARE NOT WORTH THE MONEY OR THE TIME AND TROUBLE.

This is the worst internet provider on this earth! They don't care about customer service at all…read more Try to schedule an appointment and they say ok then change their mind even after the technician gave me a time a lot. Say to call back later and when I do the next date is two days away. And then of course they threw you with the it's a $75 charge if it's not their equipment. When I remind them that everything is there equipment they just ignore that. Stay as far away as possible from this company. I can't wait for Zona to be in our neighborhood so I can have the pleasure of dumping Cox!

For all you Haters, I have another Positive report. Have been a customer for less than three weeks…read more I already received a $200. pre paid Visa card and have had no problems thus far. I will admit, the menu on my 19" TV is hard to read, and the remote is a lot harder to use, maybe since I had another Co. for over 6 years. But the programming is great, Velocity is one of my faves. I wish to thank James, and all the others who helped to bring me into their family . I'm a fan of Direct T.V. !

Brian at Directv lost us as a client after 25 yeas over $50. Directv doesn't care about customers…read moreor relationships but just getting every cent they can from anyone unlucky enough to be doing business with them. Do yourself a favor and get fire stick. Much more reliable than DIRECTV ever-changing monthly bill.