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AT&T Store

3.0 (2 reviews)
Open • 10:00 am - 8:00 pm

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8 months ago

Nicholas helped me out in a jam today, and was amazing! I'll be returning to this store in the future for his help!

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3 years ago

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AT&T - Glendale

AT&T - Glendale

3.0
(2 reviews)
2.0 mi

I walked into this AT&T store fully expecting a routine and transactional experience... and walked…read moreout genuinely impressed by how exceptional the customer service was. Jasmine who helped me yesterday was hands-down one of the best customer service professionals I've encountered especially in this industry. Sheknowledgeable, calm, funny, and incredibly sharp. Nothing felt rushed, nothing felt scripted, and at no point did I feel like I was being "sold" anything. Instead, I felt like someone was actually on my side, helping me make the right decision. She explained everything clearly, anticipated questions before I even asked them, and handled a situation that could have been frustrating with total professionalism and grace. On top of that, her personality made the whole interaction enjoyable, Jasmine was the kind of person who makes you think, "This is how customer service should be." What really stood out is that she treated me like a human being, not an account number. That's rare these days. She listened, she cared, and she absolutely knew her stuff. Jasmine definitely made me happy being at&T customer

Came here to charge my phone cause it was nearly dead . Vehicle charger was stolen and I'm about 15…read moremiles from home . First guy had absolutely no issue letting use a charger . Then manager came in about 10 mins later followed by another employee. Manager lacks customer service aparently because he told one of the employees to tell me I had to leave that I can't charge my phone and no one can be in the store without buying something . I've never had any issue if I needed to charge my phone at an att store before . Especially since I've had service with them for so long . Mind you absolutely no one was in the store . Not a single customer besides me . It's been dead since I walked in and it's been 30 mins.

CM Wireless

CM Wireless

1.7
(6 reviews)
2.7 mi

Terrible communication. my original appt was schedule Tuesday 8-12. Those hours came and went so I…read morereached out to my technician to make sure he was still coming he told me yes. then an hour later text text me to tell me he doesn't have the right parts and his boss will over night them to him and he could do it tomorrow. So here we are Wed and he just text me to tell me he got the parts but my appt has been assigned to another technician and my new appt date is 5/15th. I've taken 2 days off work now and they are asking for me to take another one and who knows if they will even show up.. I try to call customer service what do you know I can't get through. SCHOCKER! This service SUCKS!

Rates less than one star. We had CM Wireless install DISH TV over a year ago and even though it…read morehas not worked as promised, we have tolerated the lesser inconveniences. But two months ago, the Dish Joey, in an upstairs room, stopped working 90% of the time. No Joey=no active TV. CM techs have come to our home multiple times. We are on our 3rd Hopper because as one tech said, "It's not unusual to have multiple Hoppers that are defective." With each replaced Hopper goes the 100+ recorded shows (which means starting over again). Ironically, even though our complaint is the Dish Joey, no tech has ever checked it because "it has to be the Hopper downstairs." I have written to the CEO of Dish but most likely we will be forced to leave Dish by paying the penalty fee for the remaining months of our contract as CM Wireless tech and their managers scratch their heads or someone there decides "Maybe we need to check the Dish Joey upstairs." Very frustrating response from CM Wireless.

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Smart Home setup in-store
Smart Home setup in-store
CM Wireless
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AT&T Store - mobilephones - Updated July 2026

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