Went in Shea and Scottsdale road location. Greeted by two young kids that seemed annoyed I had…read morewanted to sign up two new accounts and buy 2 apple 8 phones. Ambivalent children that were rude and unhelpful. I took my business up the street to Costco.

This is a T-Mobile authorized dealer. I don't have T-Mobile, but my out-of-town guest does. As soon…read moreas she landed at Sky Harbor, she had absolutely no service on her phone. Calls to T-Mobile support weren't helpful, so the next day, we stopped here on our way up north. They, too, were unsuccessful getting her phone to catch a signal, and decided that it was just time to put the old phone to rest. She already knew what new phone to get next and we let them know we were kind of in a hurry. They were able to get us set up and out the door very quickly! The young lady helping us was friendly and really on top of things. Even though there were several other customers in the store, another employee was able to step aside and quicken up our process. It was the fastest new-phone transaction I've ever witnessed. Kudos to their super customer service!

I've been with this cellphone company for a long time and they've consistently delivered. I've…read morenever had issues or regrets--every visit/service has been great. 10/10!

SCAM! This dude is selling knock off temu screens. I knew for the price it wasn't gonna be an…read moreauthentic "Apple" made screen, but I thought it would at least work sufficiently. This screen here is straight up broke. It keeps freezing, sometimes it knows if you're trying to press something- sometimes not.the screen edges are totally non-responsive, the screen is dim and the colors are so dull. I was so pissed off and was going to go in there to confront the guy and demand a refund, but then I found out I had paid enough of my phone off to trade it in. I had a small crack before I "demolished" my screen, and I wouldn't have been able to trade it in with that small crack. I just traded it in so I guess you can use this guy if you wanna phony screen U can rip the carrier off with. This guy is running a scam shop, he should literally be investigated and shut down. I will probably send a tip over to the AG...it's criminal. Absolute dog shit.

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

They responded quickly and were at my front door within a couple of hours. I really love how…read moreconvenient their mobile services are and how easily they were able to replace my phone's battery within 10 minutes. Would recommend 10/10!

Have had the BEST customer service in this Wireless Superstore each and every time (OFTEN TOO) that…read moreI drop in. Even though they are always busy, you're taken care of quickly and thoroughly. I've bought 2 iPhones and an iPad, and would highly recommend them as the Go To Wireless Store in West Phoenix. It's refreshing to receive such accommodating and patient customer service!!

i went here today with my boyfriend to get us new phone cases & screen protectors , the lady help…read moreus as soon as we walked into the store and was very polite ! she helped us find what we wanted and gave us many options & even negotiated with us . best store to get screen protectors & cases definitely recommend i will be back 10/10 for me and my family !

I bought an iPhone from a friend that didn't need it anymore. The screen was cracked. The…read moremanufacture wouldn't touch it due to the fact it was refurbished (sold by a 3rd party). I didn't know where else to go. I called these guys. These guys are great. Very professional and very easy to work with. They fixed the iPhone and it's as good as new now! I would highly recommend them. Thanks guys!

Bryan saved the day and repaired my iPhone quickly and precisely. Even came to the job I was…read moreworking so it didn't slow me down. Big Shoutout to PhoneTechs LLC!!! Look them up for your phone repair and accessory needs! Services on point!

I wish I could give this horrendous place a zero stars because one star is way too generous. I took…read moremy iPhone 17 Pro to get the screen replaced first red flag was but he couldn't tell me how much the price was until he already worked on the phone . But anyways, I decided to stay and give it a try after he was done replacing the screen. He had told me he has two different type of strains one is cheap and other is premium or whatever. I was down to spend extra money to get the premium, but he said he didn't have it in stock and will take him an hour. Anyone that has a busy schedule and that just needs their phone replaced would have done what I did and just take the cheaper one so I could go get my kids and do what I need to. After three days of having it the screen was already coming off so I decided to call and told him what was going on and immediately got blamed for dropping it or breaking it and couldn't even get a chance to talk because the owner is so rude. After trying to explain over the phone, what was going on with my phone and him being extremely rude and saying that he doesn't do any warranties or anything like that for the phone. And I tried to explain that the phone is not broken and that it just needs to be installed correctly. Then the owner decided to get extremely butt hurt because I criticize this work for being half done and then he got extremely rude anyways flashback to going to the store to get it replaced because I don't have another hundred dollars to pay just because someone doesn't know how to put a replacement phone. I go there and I still get blamed for doing something that I didn't do and owner is very upset that I criticized his half done work after further examination he said that the reason it was coming off is because he didn't install the glue right, even though he admitted to not having a clue right bro, still wants to be mad that I said that his work is half done so after being in his shop, literally screaming at each other because he has no manners and doesn't want to let anyone talk replace it and when I inspect the phone, a lot of glue residue and just a crappy job. After my horrible experience, I got offered a free screen protector, but didn't want him to install because I don't know if he's capable of doing something so hard I would stay away from this shop pelenty phone repaid that will treat you right and do a great job not half done

The best! Quick service and great price! Looks amazing! We will be back if we ever need anything…read moreagain! Highly recommend :)

I'd leave 0 if I could. Replaced my daughter's screen, sold me an upgraded screen and warranty for…read more60 days. Less than 2 weeks later the screen started showing a bright line, the warranty conveniently didn't cover the issue and they couldn't help at all. So, ripped me off for $250 and broke my daughter's new iPhone. DO NOT DO IT.

Brought iPhone 8 with cracked button, unable to exit an app. I thought I was gonna have to replace…read morephone, but Smart Fix is legit! They not only fixed the button and gave a deal on new screen protector. All under $50. I recommend trying these guys before you give up on your phone! Did I mention under 25 minutes! Mic drop!

I purchased a Samsung Galaxy S9, about two years ago, from Phoenix Cell House, that was in…read moreexcellent condition, and was very satisfied with the service that I received.

Purchased an iphone from this store and had a pleasant buying experience.The phone's condition is…read moreas new and hasn't given me any troubles till date. The person at the store seemed very courteous and knowledgeble about the products. The prices here from my research are the cheapest in phoenix, and nothing beats a good deal during these times.