Over the summer the lawnmower tossed a small rock at the window and left a small ding. Figured we'd replace at some point but was very small and not worth the extra $$. My son tossed a ball to my daughter that she missed and it hit the inside window and created a big spider effect on the outer Window. From the quote to Install was one week (keeping in mind the New Years holiday and 4 day long weekend) the guys were super friendly and given covid made sure to wear a mask at all times which was very very appreciated. I will for sure be back for all glass needs!! Thank you! read more

This small business is GREAT!! My husband's truck was broken into while he was out mountain biking and the window was broken out. I called and they not only got him in the same day, they brought him home AND delivered the truck at the end of the day! (He had also crashed prior to finding his smashed window, and injured his back.) They've also done great work at our rental house renovation! Thank you, Covington Glass for providing excellent customer service! read more

NONEXISTENT CUSTOMER SERVICE. I purchased a house in August 2020. The previous homeowners scheduled a window replacement covered by warranty as the current ones were faulty. It is currently SEPTEMBER 2021 (yes, over a full year) and my windows have still not been replaced. This company originally came out and measured the window size incorrectly, resulting in needing to order a different set. I've called and emailed throughout the year requesting more information on when, how, and what is going on with the replacement. I have received no feedback since November 2020. I would NOT recommend this company. Absolutely no communication and it is VERY obvious that at this point I am being ignored and no replacement is coming. read more

Added a window for me. Very easy to work with. I will be hiring them again without a doubt. Love these guys!

Excellent workmanship. Respectful of our home, wearing masks, brought sheets to walk on in the house. Five employees came and replaced 10 windows with vinyl ones in about 5 plus hours. All knew their jobs and worked very efficiently. They were friendly and ready to answer any questions we had. Arrived promptly on time as promised. We highly recommend this company! read more

Dan and his team did an incredible job on our shower project! Dan himself came to our house several times to discuss options and we ended up with an awesome design. Our installer, Brandon, was very punctual, professional and friendly! Prices were very reasonable as well - highly recommend this company, and looking forward to working with Covington Glass again on future projects! read more

UPDATE! First off, we have used Covington Glass before and gotten superior service. The work is always well done. HOWEVER, I am not sure we're going to be using them again after this last experience. We scheduled service to be done on a day my husband would be home. He received a call stating that because it wasn't written down, the workers were scheduled elsewhere that day. The woman on the phone made it seem like it was my husband's fault that they (the company) had not written it down or scheduled properly. We have had them scheduled for over a month. They knew we were scheduled. We had to change the day and my husband had to arrange another day off work. Because we, the customers, are being blamed for their mistake, I give them 2 stars. Use this company if you must, but be prepared for bad customer service if they make a mistake. read more

We got a second-hand hutch display case from a friend and they got us some really nice glass shelf pieces that were missing in very quick timeframe and a nice amount less than competitors in the area. Will definitely be going back there for my glass needs. read more

Not impressed with this company. Have left 3 messages over the last month and have not gotten a response. I have one window that has failed and needs replaced - apparently they don't need the business. read more

Worst customer service. First was the no call - no show. when I followed up the next day to find out what happened, I was told that they were too busy, to go find someone else and was hung up on. I wish I would have caught her name. She was extremely rude and treated me as if it was my fault that they didn't show up. read more

Took a mirror in to get cut down yesterday. Guy that helped me said as soon as a guy gets back w the cutter he will cut and call me... no calls. I read on the website that they are opens today from 9-1 left a couple voicemails figured I'd swing by as it's not too far, nobody there and the office locked up. If you are not going to be there during published times don't publish the hours. Now I have to wait until Monday to finish a remodel. read more

Dan, ( the Owner is a great guy!) He is often on site and on the job site too. He's is a man of his word, local, good price and gets the job done! Thanks Dan and Crew for getting our new house windows all finished up and looking great! read more

I had an old mirror that needed the broken glass replaced. Dan at Covington Glass was quick to respond to my inquiry and was very accommodating. The mirror was finished ahead of schedule and for a fair price. read more

My mother's rear view mirror fell off her car windshield just in time for a lot of holiday driving! I called Covington Glass and they got me right in and fixed it in a matter of minutes. They were so gracious and kind. Thank you so much! It made my day! read more

Requested an approximate quote for a larger master bathroom project. Woman who answered the phone was very short with me, not helpful, and not very kind. Was she just having a bad day? Who knows. read more

It's a pleasure to write this review. We called to have mirrors installed in our dining room. They arrived on time, measured everything and called later with a reasonable estimate. We liked them offering some ideas for placement and chose them for the install. They were fast and clean. Highly recommend them to anyone. read more

Worst costumer service I have ever experienced, took the day off work to have this installation done. I had an appointment at 9:30 and nobody was there by 9:55 so I called the office to figure out where they were at, the woman that had called to verify my appointment 2 days prior told me I wasn't scheduled for at home install. I told her I gave up the day working and she was completely condescending and rude, there was zero customer service or any level of concern that they had dropped the ball on my appointment, all and all I strongly recommend NOT using this company!!! read more

Had a hard time finding him but once we did-excellent service! Great work, professional, quick and great price!

A door window was broken and we called to have it repaired. It has been several months since this job was done. I was not going to write a review, but possibly writing one now may save problems for future customers. First, the replacement glass used was too thick. This meant that the parts holding the glass in place stuck out from the main frame of the door, unlike the door next to it. The parts were wooden. They were not removed carefully and were replaced in several broken pieces. This door had had glass replaced before. The person who replaced the glass that that time was very careful in removing and replacing the glass. In short, the job done this time looked like the workers had not done this kind of work before. In short, the work was very sloppy. I have some windows that need to be replaced, but I will not be calling this company. read more

My experience with Dan,Dan and Joe was first class all the way. From my initial visit, to measurements, all the way through the install; this group was nothing but professional and extremely nice. I think the product is excellent and the price was fair. I won't hesitate to do business with them in the future, and I highly recommend them to anyone looking for any type of glass or mirror work. read more

Covington Glass just replaced my old 36x48 aluminum sliding window in my garage with a new white vinyl slider today. Their installers did excellent work, and now both inside and out, the window looks like it has always been there. Happy to recommend them! read more