A much better experience this time around. The person helping with check-in was also the same…read moreperson who drew the blood, so at least at this time, he was the only one in the clinic. I had to wait just a few minutes before he called me in. He was very adept at inserting the needle painlessly, and quickly drawing the blood needed. It seems like, as long as the appointment isn't cancelled with little or no notice, this is a good lab to go to.

It was very easy to schedule an appointment online for same day. Check in process was smooth. I…read moredidn't have to wait at all. The lab tech was polite, professional, and personable. No one likes getting blood work done, but we chatted about tasty sourdough sandwiches and cookies nearby and it was the perfect distraction to help me relax. If you are needing services, I would recommend this location. Take the elevator to the 3rd floor to find suite 3500.

Truly enjoy being able to schedule an early appointment…read more Phlebotomist was caring and understood my needs and concerns. In and out of the facility within minutes of my appointment.

I had a very disappointing experience at Quest Diagnostics. I initially arrived without an…read moreappointment and was told the wait would be 30-60 minutes, but I waited over two hours before being seen. When I was finally called in, Yohana said she could not find the order from my doctor and asked me to step out while she checked. I had already confirmed with my doctor that the paperwork was faxed, and it should have been available in my file, which made the delay feel avoidable. After that, I was told she would return in two minutes, but instead she took a 30-minute break with no communication. I was then sent back to the waiting room, where I waited another hour. Later, I even had an appointment scheduled for 10:10, but I was told it could not be found in the system. It felt like there was no effort to properly assist or resolve the issue. Overall, I am extremely disappointed with the service. This was one of the worst experiences I've had at a diagnostic center. I expected a smooth and professional process, but instead it was disorganized and unhelpful.

I don't typically leave reviews for labs lol but this was necessary. Typically if nothing bad…read morehappens it's good enough. This time I was blown away by all the good. I saw a waiting room with a number of folks and immediately regretted not having my headphones. Yet within a few minutes of checking in they called me. I was surprised by how fast it was. Do note I did make an appointment but typically would still need to wait esp if the waiting area has some folks. Hayleigh was the best nurse ever. I had many vials and she was able to swap them without ever moving the needle. We all know that click in click out is uncomfortable af. I also had minimal bleeding after she removed the needle (I tend to bleed after always). She's the best! I wish all nurses were like her!

Came in today at 3:30, with note from Dr's office for bld test, that needed to be urgently drawn…read more Due to histamine reaction. I was told no ! You need a appt, I told them that I had a note and it said, please call drs office if they have any questions. They insisted no they would not call , I could call myself, I was in disbelief that they would disregard a Dr's note . I got a hold of my Dr's office his nurse gave them a verbal that I needed to be drawn right away . I was told to drive to Placerville during my reaction if I needed to get my blood drawn . They claimed they got their supervisor on the phone to tell me this. ( I later found that the supervisor was on Vacation ) I told her I was dizzy, lightheaded and couldn't drive. I told her my MD wrote a note plus she talked to his nurse to verify. They said we have a lot people with appts , that I could go to hospital . I told them with all my documentation plus a verbal they needed to draw my bld. I asked them for there fax number so the MD could fax over another documentation saying it was stat. The employee told me she did not know the fax number. She refused to get me any numbers . I was not able to identify her because she took her name badge and turned it backwards so her face and name was not able to be obtained. She said wait in waiting room we will draw you when we can. I did follow up with a filed complaint with the district manager who was extremely helpful as well as apologetic . They will be looking into the matter which is very reassuring as the lab documents were very clear . Please voice your opinion to the District manager not the supervisor it falls on deaf ears . I hope this location goes back to how it was ran several years ago .

Made an appointment online prior to arriving so I didn't wait long at all. The lady that helped me…read morewas super friendly and very quick. I was in and out in less than ten minutes! Kudos!!

I've read horrible reviews of other locations so thought this worth posting. I went in on a…read moreWednesday morning around 9am thinking it would be packed and braced for a long wait (they open at 7:30am). There were only two people ahead of me, so I only waited about 10 minutes. The (Indian) lady technician who received and processed me was cheerful and friendly. Didn't get her name. She was singing to the radio and cracking jokes. I highly recommend this place if you absolutely must pee in a cup or get stuck with a needle sometime!

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

The whole business model is unsustainable, hostile to users, and filthy. Zero stars are deserved…read more What ever happened to my two samples????? Thanks for no results and ensuring I remained sick.

This was an amazing experience (even for bloodwork, and I've had a lot ). Hailey made every effort…read moreto be responsive and communicative around our tight schedules, and came through even when it was inconvenient for her. She was super professional and kind and knowledgeable and I totally look forward to using their services again, whether for bloodwork or for other cosmetic services they provide that I learned about today. So so thrilled to have found them!

From the owner: At Serenity Mobile Blood Services, we bring high-quality, stress-free blood testing and lab…read moreservices directly to you—at home, work, or any convenient location. Our goal is to eliminate the hassle of long wait times and uncomfortable clinic visits while providing a calm, personalized experience. What truly sets us apart is our dedication to comfort, safety, and relaxation. We specialize in gentle techniques, comfort menu, and a compassionate approach to ease anxiety. We also prioritize health and safety by helping mitigate exposure risks. By bringing lab services to you, we reduce the need for visits to busy medical facilities, minimizing contact with crowded waiting areas and potential illness exposure. In addition to standard lab draws, we offer gender reveal testing as early as 6 weeks with 99% accuracy, allowing expecting parents to discover their baby’s gender sooner than ever. We also provide mobile PRP (Platelet-Rich Plasma) treatments, offering regenerative therapy services from the comfort of your chosen location. With extensive experience in patient care and a passion for exceptional service, our team is committed to making your blood testing experience convenient, professional, safe, and serene every time.

Booked appointment, checked in and waited for 30 minutes and then was told by Walgreens staff that…read moreno one was there today. Don't offer appointments if you are closed

The technician was sweet and I feel that the care i received was great! I got exactly what i needed…read moreand staff was helpful and she walked me through what would happen as I got my blood drawn

What a joke this place is. It's never open!! Over the past month I have tried to get my blood drawn…read more4 times and they have been closed every time!! The lady that does the blood draws is super nice and does a great job but I think she runs the whole lab herself. Hours are limited when they are open too.

I paid for a water quality test, and I needed it back early on the day that they said it would be…read moredue. So I called right up and they got it to me within the hour early in the morning. Service was great. If I need another water test again I will definitely use them.

From the owner: 2018 marks our 25th year in service to California. California Laboratory Services (CLS) is a…read morecertified, full-service environmental testing laboratory. Our laboratory performs organic, inorganic and bacteriological analyses of: - Drinking and well-water - Solid waste - Soil - Wastewater analysis - Hazardous waste analysis For California Laboratory Services, client service comes first. We take the time to listen and fully understand your project requirements and make the appropriate plan. Our standard testing turnaround time is five business days. Our team is as flexible and accommodating as possible for special requests, needs, and challenges.

If you have to have blood drawn for lab work, this is the place to go in eastern Metro area. They…read moreopen early and work through to get to everyone quickly and serve your needs. New state of the art registration with ipads helps it in some ways, but is confusing for those without a little tech savvy. You can look on the screen as you wait to see how long your wait will be as it posts your specific wait time up there. Additionally, they can get new folks processed quickly as well. Great friendly staff.

This office has horrible service. The lady sitting at the front counter was rude and and not very…read morewelcoming. This is the office in Folsom on E Bidwell. I should've known better than to come to this office I normally go to J St. downtown Sacramento or West Sacramento on Stone Boulevard but I came to this because it was closer to my job and what did I get a bunch of smart mouth backtalk from probably a $12 an hour employee I don't need this kind of stress I'm going through medical issues I would strongly suggest you avoid this place at all costs and the woman working there need to stop wearing so much make up that's the blood lab not a nightclub.