It was very easy to schedule an appointment online for same day. Check in process was smooth. I…read moredidn't have to wait at all. The lab tech was polite, professional, and personable. No one likes getting blood work done, but we chatted about tasty sourdough sandwiches and cookies nearby and it was the perfect distraction to help me relax. If you are needing services, I would recommend this location. Take the elevator to the 3rd floor to find suite 3500.

A much better experience this time around. The person helping with check-in was also the same…read moreperson who drew the blood, so at least at this time, he was the only one in the clinic. I had to wait just a few minutes before he called me in. He was very adept at inserting the needle painlessly, and quickly drawing the blood needed. It seems like, as long as the appointment isn't cancelled with little or no notice, this is a good lab to go to.

I don't typically leave reviews for labs lol but this was necessary. Typically if nothing bad…read morehappens it's good enough. This time I was blown away by all the good. I saw a waiting room with a number of folks and immediately regretted not having my headphones. Yet within a few minutes of checking in they called me. I was surprised by how fast it was. Do note I did make an appointment but typically would still need to wait esp if the waiting area has some folks. Hayleigh was the best nurse ever. I had many vials and she was able to swap them without ever moving the needle. We all know that click in click out is uncomfortable af. I also had minimal bleeding after she removed the needle (I tend to bleed after always). She's the best! I wish all nurses were like her!

I saw some of the negative reviews and find it hard to believe how some had such bad experiences. I…read morehave come to this Creekside lab many times over the years and have never had a bad experience. I always make an appointment and show up at least 10 min. in advance. I have never gone in any later than 5min. after my appointment time. I have always had friendly efficient and professional techs. In this most recent appointment I had Hayleigh and she confirmed my previous experience with fast, efficient, friendly, highly qualified service.

Truly enjoy being able to schedule an early appointment…read more Phlebotomist was caring and understood my needs and concerns. In and out of the facility within minutes of my appointment.

Outstanding location. Wonderful employees who pay attention and move things along so well. I had…read morethe pleasure of having Shiane as my tech and she was professional and courteous. Excellent blood draw. Yes, they are busy, but I will now only go to this location whenever possible. Thank you to the team at this Quest location!!!

Made an appointment online prior to arriving so I didn't wait long at all. The lady that helped me…read morewas super friendly and very quick. I was in and out in less than ten minutes! Kudos!!

I've read horrible reviews of other locations so thought this worth posting. I went in on a…read moreWednesday morning around 9am thinking it would be packed and braced for a long wait (they open at 7:30am). There were only two people ahead of me, so I only waited about 10 minutes. The (Indian) lady technician who received and processed me was cheerful and friendly. Didn't get her name. She was singing to the radio and cracking jokes. I highly recommend this place if you absolutely must pee in a cup or get stuck with a needle sometime!

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

Highly automated office with no real management. Just a couple of phlebotomists drawing blood. The…read more"front desk" is an iPad built into a stand that didn't work very well at all and the older customers were taking 5-10 minutes each just to check in. One of them got frustrated and just left. As far as my experience goes- my wife made the appointment and it required me to fast. No breakfast, no coffee and an 11 am appointment. I showed up 20 minutes early and was finally called 20 minutes late. When the phlebotomist went to look up my test she said nothing was ordered and that my wife probably didn't hit the final "submit" button. Couldn't argue with that, I suppose it was possible. I then told her that since I was paying out of pocket just do the broad spectrum test that costs about 100 bucks like the one my wife tried to order. She said that there was nobody at the office that could handle that sort of thing but I could get online and set up an appointment for another day. Really? Just wasted all that time, not to mention fasting for 15 hours with no coffee in the morning. I would highly discourage anyone from using this place unless you have a serious problem and there are no other options.

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !

Came here after a very bad experience at a concentra where the techs couldn't properly draw my…read moreblood. They sent me to quest to get the blood work I needed for a pre op done and I was already nervous due to the bad time I had just had. However I arrived and was helped within literal minutes of signing in. Katie was the tech who helped me and she was amazing! She was so social and nice which helped me stay calm and she was so quick and gentle that I barely felt a thing! Shout out to Katie!!!

I had an appointment set up for 1:30 p.m. Around 30 minutes earlier I received a text to check in…read moreto let them know I had arrived. I clicked on the link as directed. I went inside ar 1:10 p.m. At 1:30 a walk in patient was taken back. When they were done I was able to stop the staff person and ask why I hadn't been called back. He said my check in had not successfully gone through their system so I'd have to make a new appointment another day. I was only dropping off a specimen. My doctor had ordered a "rush" on the results and the Quest staff said they don't do "rush" orders. This is such an unprofessional lab.

I'm at my wits' end with this company. My husband has been trying to get a CPAP machine for over a…read moreyear. It took months to even get the appointment, and after the sleep study, we heard nothing for months. Calling this office is a nightmare--they never answer. The recording pushes you to text, but that feature hangs up and never sends a link. If you stay on the line, it disconnects. I've left voicemails with no response, and it's been days. When you can't sleep because of breathing issues, that feels like a lifetime. My husband wakes up 15-20 times a night from either choking or from nightmares, constant nightmares. This office has the power to help, and I would love to see some sort of sign that they WANT to help! They also never sent his sleep study results to his doctor, so we had to schedule an appointment with his MD to explain why we didn't get the sleep study results and reorder the machine, even though Sleep solutions never sent the results ‍ The sleep study room left a lot to be desired-- It did not feel sanitary or professional. Sleep Solutions, please call me back and help us finally get this machine. We're so tired--literally.

Amazing workers and facility, very clean smells great, big rooms and bathroom. My 4 years old had a…read moregreat experience on her sleep study and good care. Very comfortable bed. Thank you.

Simple process to get fingerprinting done. It's easy to make an appointment online and there was…read moreplenty of availability to select. Upon arriving, I learned this is a place where people can also get any testing they need done for their work whether that's a blood test or drug test of some kind. Check in is easy and there's a waiting room. The staff member who did my fingerprints was kind and gentle with my hands, which I appreciated. Good one stop shop for those that are onboarding new jobs!

Wow! This place was amazing. Just had to get a pre employment drug screen and was in and out in…read moreunder 10 minutes. Staff was super friendly. 10/10 would recommend!

Booked appointment, checked in and waited for 30 minutes and then was told by Walgreens staff that…read moreno one was there today. Don't offer appointments if you are closed

The technician was sweet and I feel that the care i received was great! I got exactly what i needed…read moreand staff was helpful and she walked me through what would happen as I got my blood drawn