A much better experience this time around. The person helping with check-in was also the same…read moreperson who drew the blood, so at least at this time, he was the only one in the clinic. I had to wait just a few minutes before he called me in. He was very adept at inserting the needle painlessly, and quickly drawing the blood needed. It seems like, as long as the appointment isn't cancelled with little or no notice, this is a good lab to go to.

It was very easy to schedule an appointment online for same day. Check in process was smooth. I…read moredidn't have to wait at all. The lab tech was polite, professional, and personable. No one likes getting blood work done, but we chatted about tasty sourdough sandwiches and cookies nearby and it was the perfect distraction to help me relax. If you are needing services, I would recommend this location. Take the elevator to the 3rd floor to find suite 3500.

I don't typically leave reviews for labs lol but this was necessary. Typically if nothing bad…read morehappens it's good enough. This time I was blown away by all the good. I saw a waiting room with a number of folks and immediately regretted not having my headphones. Yet within a few minutes of checking in they called me. I was surprised by how fast it was. Do note I did make an appointment but typically would still need to wait esp if the waiting area has some folks. Hayleigh was the best nurse ever. I had many vials and she was able to swap them without ever moving the needle. We all know that click in click out is uncomfortable af. I also had minimal bleeding after she removed the needle (I tend to bleed after always). She's the best! I wish all nurses were like her!

Came in today at 3:30, with note from Dr's office for bld test, that needed to be urgently drawn…read more Due to histamine reaction. I was told no ! You need a appt, I told them that I had a note and it said, please call drs office if they have any questions. They insisted no they would not call , I could call myself, I was in disbelief that they would disregard a Dr's note . I got a hold of my Dr's office his nurse gave them a verbal that I needed to be drawn right away . I was told to drive to Placerville during my reaction if I needed to get my blood drawn . They claimed they got their supervisor on the phone to tell me this. ( I later found that the supervisor was on Vacation ) I told her I was dizzy, lightheaded and couldn't drive. I told her my MD wrote a note plus she talked to his nurse to verify. They said we have a lot people with appts , that I could go to hospital . I told them with all my documentation plus a verbal they needed to draw my bld. I asked them for there fax number so the MD could fax over another documentation saying it was stat. The employee told me she did not know the fax number. She refused to get me any numbers . I was not able to identify her because she took her name badge and turned it backwards so her face and name was not able to be obtained. She said wait in waiting room we will draw you when we can. I did follow up with a filed complaint with the district manager who was extremely helpful as well as apologetic . They will be looking into the matter which is very reassuring as the lab documents were very clear . Please voice your opinion to the District manager not the supervisor it falls on deaf ears . I hope this location goes back to how it was ran several years ago .

Truly enjoy being able to schedule an early appointment…read more Phlebotomist was caring and understood my needs and concerns. In and out of the facility within minutes of my appointment.

I had a very disappointing experience at Quest Diagnostics. I initially arrived without an…read moreappointment and was told the wait would be 30-60 minutes, but I waited over two hours before being seen. When I was finally called in, Yohana said she could not find the order from my doctor and asked me to step out while she checked. I had already confirmed with my doctor that the paperwork was faxed, and it should have been available in my file, which made the delay feel avoidable. After that, I was told she would return in two minutes, but instead she took a 30-minute break with no communication. I was then sent back to the waiting room, where I waited another hour. Later, I even had an appointment scheduled for 10:10, but I was told it could not be found in the system. It felt like there was no effort to properly assist or resolve the issue. Overall, I am extremely disappointed with the service. This was one of the worst experiences I've had at a diagnostic center. I expected a smooth and professional process, but instead it was disorganized and unhelpful.

Made an appointment online prior to arriving so I didn't wait long at all. The lady that helped me…read morewas super friendly and very quick. I was in and out in less than ten minutes! Kudos!!

I've read horrible reviews of other locations so thought this worth posting. I went in on a…read moreWednesday morning around 9am thinking it would be packed and braced for a long wait (they open at 7:30am). There were only two people ahead of me, so I only waited about 10 minutes. The (Indian) lady technician who received and processed me was cheerful and friendly. Didn't get her name. She was singing to the radio and cracking jokes. I highly recommend this place if you absolutely must pee in a cup or get stuck with a needle sometime!

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

The whole business model is unsustainable, hostile to users, and filthy. Zero stars are deserved…read more What ever happened to my two samples????? Thanks for no results and ensuring I remained sick.

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !

The Front Staff need to coordinate with the clinical staff on how to efficiently accomodate long…read morelines. Wait time is not the greatest but my blood draw went quick once I was called in. I highly recommend setting up an appointment or going to the other locations. Parking is very crowded and I suggest arriving early to park near Safeway.

Hate quest. Wish i could avoid them. It's 1056am and I…read morechecked in at 1018am for a 1020am appt.... still waiting.

I had a great experience during my sleep study. The lady checking me in (didn't catch her name) was…read morevery kind and helpful. The staff was friendly, professional, and made me feel comfortable from the moment I arrived. The technician Lana explained everything clearly, answered all of my questions, and helped ease any nerves I had about the process. I was nervous all day about staying somewhere overnight and with people watching me but Lana was so nice and talkative I was immediately relaxed and comfortable. The room was clean and comfortable. There was blackout curtains and a fan, which made the room feel relaxing. I actually fell asleep much faster than I expected, which made the experience even better. The bathroom was clean and had a bench I could set my stuff down while I changed and got ready for bed. The facility was clean, quiet, and well organized, making it as comfortable as possible for an overnight stay. I really appreciated how kind and attentive everyone was throughout the night. I would highly recommend this sleep center to anyone needing a sleep study.

they have a voice messaging service that doesn't seem to work. It always says it will call back…read morewith a link to leave a message, but hasn't done so in my case.

I came in for an MRT blood draw and had a lovely experience. Several young ladies attended to me…read morethroughout the entire process. I ended up briefly passing out after the blood draw and they took great care of me - brought me water, some sort of juice or soda, and gum - and made sure I took my time before leaving and driving home. Also love that they handle the blood kit and FedEx shipping for this particular test so I didn't have to worry about getting it sent off promptly.

Simple process to get fingerprinting done. It's easy to make an appointment online and there was…read moreplenty of availability to select. Upon arriving, I learned this is a place where people can also get any testing they need done for their work whether that's a blood test or drug test of some kind. Check in is easy and there's a waiting room. The staff member who did my fingerprints was kind and gentle with my hands, which I appreciated. Good one stop shop for those that are onboarding new jobs!

Booked appointment, checked in and waited for 30 minutes and then was told by Walgreens staff that…read moreno one was there today. Don't offer appointments if you are closed

The technician was sweet and I feel that the care i received was great! I got exactly what i needed…read moreand staff was helpful and she walked me through what would happen as I got my blood drawn