It was very easy to schedule an appointment online for same day. Check in process was smooth. I…read moredidn't have to wait at all. The lab tech was polite, professional, and personable. No one likes getting blood work done, but we chatted about tasty sourdough sandwiches and cookies nearby and it was the perfect distraction to help me relax. If you are needing services, I would recommend this location. Take the elevator to the 3rd floor to find suite 3500.

A much better experience this time around. The person helping with check-in was also the same…read moreperson who drew the blood, so at least at this time, he was the only one in the clinic. I had to wait just a few minutes before he called me in. He was very adept at inserting the needle painlessly, and quickly drawing the blood needed. It seems like, as long as the appointment isn't cancelled with little or no notice, this is a good lab to go to.

I don't typically leave reviews for labs lol but this was necessary. Typically if nothing bad…read morehappens it's good enough. This time I was blown away by all the good. I saw a waiting room with a number of folks and immediately regretted not having my headphones. Yet within a few minutes of checking in they called me. I was surprised by how fast it was. Do note I did make an appointment but typically would still need to wait esp if the waiting area has some folks. Hayleigh was the best nurse ever. I had many vials and she was able to swap them without ever moving the needle. We all know that click in click out is uncomfortable af. I also had minimal bleeding after she removed the needle (I tend to bleed after always). She's the best! I wish all nurses were like her!

Came in today at 3:30, with note from Dr's office for bld test, that needed to be urgently drawn…read more Due to histamine reaction. I was told no ! You need a appt, I told them that I had a note and it said, please call drs office if they have any questions. They insisted no they would not call , I could call myself, I was in disbelief that they would disregard a Dr's note . I got a hold of my Dr's office his nurse gave them a verbal that I needed to be drawn right away . I was told to drive to Placerville during my reaction if I needed to get my blood drawn . They claimed they got their supervisor on the phone to tell me this. ( I later found that the supervisor was on Vacation ) I told her I was dizzy, lightheaded and couldn't drive. I told her my MD wrote a note plus she talked to his nurse to verify. They said we have a lot people with appts , that I could go to hospital . I told them with all my documentation plus a verbal they needed to draw my bld. I asked them for there fax number so the MD could fax over another documentation saying it was stat. The employee told me she did not know the fax number. She refused to get me any numbers . I was not able to identify her because she took her name badge and turned it backwards so her face and name was not able to be obtained. She said wait in waiting room we will draw you when we can. I did follow up with a filed complaint with the district manager who was extremely helpful as well as apologetic . They will be looking into the matter which is very reassuring as the lab documents were very clear . Please voice your opinion to the District manager not the supervisor it falls on deaf ears . I hope this location goes back to how it was ran several years ago .

Truly enjoy being able to schedule an early appointment…read more Phlebotomist was caring and understood my needs and concerns. In and out of the facility within minutes of my appointment.

Outstanding location. Wonderful employees who pay attention and move things along so well. I had…read morethe pleasure of having Shiane as my tech and she was professional and courteous. Excellent blood draw. Yes, they are busy, but I will now only go to this location whenever possible. Thank you to the team at this Quest location!!!

This was an amazing experience (even for bloodwork, and I've had a lot ). Hailey made every effort…read moreto be responsive and communicative around our tight schedules, and came through even when it was inconvenient for her. She was super professional and kind and knowledgeable and I totally look forward to using their services again, whether for bloodwork or for other cosmetic services they provide that I learned about today. So so thrilled to have found them!

From the owner: At Serenity Mobile Blood Services, we bring high-quality, stress-free blood testing and lab…read moreservices directly to you—at home, work, or any convenient location. Our goal is to eliminate the hassle of long wait times and uncomfortable clinic visits while providing a calm, personalized experience. What truly sets us apart is our dedication to comfort, safety, and relaxation. We specialize in gentle techniques, comfort menu, and a compassionate approach to ease anxiety. We also prioritize health and safety by helping mitigate exposure risks. By bringing lab services to you, we reduce the need for visits to busy medical facilities, minimizing contact with crowded waiting areas and potential illness exposure. In addition to standard lab draws, we offer gender reveal testing as early as 6 weeks with 99% accuracy, allowing expecting parents to discover their baby’s gender sooner than ever. We also provide mobile PRP (Platelet-Rich Plasma) treatments, offering regenerative therapy services from the comfort of your chosen location. With extensive experience in patient care and a passion for exceptional service, our team is committed to making your blood testing experience convenient, professional, safe, and serene every time.

Booked appointment, checked in and waited for 30 minutes and then was told by Walgreens staff that…read moreno one was there today. Don't offer appointments if you are closed

The technician was sweet and I feel that the care i received was great! I got exactly what i needed…read moreand staff was helpful and she walked me through what would happen as I got my blood drawn

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

The whole business model is unsustainable, hostile to users, and filthy. Zero stars are deserved…read more What ever happened to my two samples????? Thanks for no results and ensuring I remained sick.

If I could give 0 stars I would. This is the 2nd time I made an appointment in advance, checked in…read moreto kiosk and followed directions. I sat outside in my car waiting for a text or call to come in for my appointment. 30 minutes passed. I went in and was told they called and texted me but I was now past 20 minutes from my appointment so all I could do was walk-in list. I showed staff there were no calls or text messages on my phone and explained this happened before as they had the wrong phone number. I got no resolve from staff or acknowledgement to look into the flawed system. I'll look elsewhere for future labs.

Overall, a simple visit with a little glitch…read more I showed up to my appointment time for a prepaid urine and blood test. There's not a receptionist in the lobby, you just check in on a tablet, and have a seat. It does say on the TV what number in line you are. You can also wait i outside if you want, and they will text you. When I first got there, there was only one person working. When she came to the door to let a person in, I asked her if I could use the restroom. She let me use the restroom, but didn't bother to ask me if I was there for a urine test. When my number was called, I went back, and yes, I had to use the restroom again, but she told me she couldn't use my urine test. She said I had to wait an hour, to make sure that my urine was the right concentration. Excuse me? Why didn't she tell me this when I asked to use the restroom? I had to go, but I could've waited the few minutes. I rescheduled my appointment, came back a few days later, and I got in a little less than 10 minutes after my appointment time. No big deal. The lady who took care of me was very friendly and personable, she laughed at my jokes,(that's important... :) and I was in and out in just a couple of minutes. Once I got everything done correctly, it was great. But if somebody is in the lobby, asking to use the restroom, ask them if they are there for a urine test.... It would be much appreciated.

I'm at my wits' end with this company. My husband has been trying to get a CPAP machine for over a…read moreyear. It took months to even get the appointment, and after the sleep study, we heard nothing for months. Calling this office is a nightmare--they never answer. The recording pushes you to text, but that feature hangs up and never sends a link. If you stay on the line, it disconnects. I've left voicemails with no response, and it's been days. When you can't sleep because of breathing issues, that feels like a lifetime. My husband wakes up 15-20 times a night from either choking or from nightmares, constant nightmares. This office has the power to help, and I would love to see some sort of sign that they WANT to help! They also never sent his sleep study results to his doctor, so we had to schedule an appointment with his MD to explain why we didn't get the sleep study results and reorder the machine, even though Sleep solutions never sent the results ‍ The sleep study room left a lot to be desired-- It did not feel sanitary or professional. Sleep Solutions, please call me back and help us finally get this machine. We're so tired--literally.

Amazing workers and facility, very clean smells great, big rooms and bathroom. My 4 years old had a…read moregreat experience on her sleep study and good care. Very comfortable bed. Thank you.

This is for Roseville - DON'T GO THERE! I showed up around 2 on Monday 12/27. Their QR code takes…read moreyou to their website - which after filling everything in several times, never completed the order. It kept giving me an error. They said that happens from time to time and to keep trying. Finally the girl onsite registered me on their computer. I took my test and left waiting the 2-3 days for the results. The results never came. I don't have an order # since she input it. Maybe she put my email in wrong. I emailed with their lousy customer service several times, gave them my information multiple times. They were looking for the order. Now, nobody responds at all. It's been 10 days, nothing. So I had to go retest today and pay for it somewhere else. They're terrible.

Staff not showing up. Booked online. No way to contact anyone. Have I been scammed ?read more

They open until 8:30pm and the staff is always fast efficient and kind. I never had a bad…read moreexperience here. Even with no appointments made you can walk in and the clerks will Work with you to get your images taken care of. I think their other locations really need some trainings from the folks who works here.

I was very impressed with the care I received from Sutter Imaging II. The couple of times I've…read moreneeded imaging services, an assistant was quickly available and friendly. The procedure went smoothly and I will return for any future appointments.