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    Quest Diagnostics Incorporated

    3.3 (4 reviews)

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    Sutter Imaging Roseville Parkway

    Sutter Imaging Roseville Parkway

    3.0(49 reviews)
    1.1 km

    I had a great experience here. I had an MRI of the brain…read morelasting just under 40 minutes with IV contrast. This facility is the only one in Sutter in our area that has an ultrasound and nurse on staff for visualizing veins for the IV insertion. I asked! As soon as I was dressed in the hospital gown, Carly was the nurse who ably, quickly, and painlessly put in the IV line in a couple minutes. She had a competent and kind nature. I was very grateful as my MRI in February required 9 tries with lots of pokes and 45 minutes for a successful IV placement-all this happened while I was in the head cage midway through the MRI and I had to remain still. A bit of trauma remains from that experience. Jim was the MRI technician and he was no-nonsense, reassuring, professional, and all around excellent. The 3T MRI machine at this location was super comfortable and the head cage which keeps your head still was ample in size compared to others I've been in. The comfort factor of the machine was excellent. They had a film playing nature scenes and a radio station selection which helped to distract me. The MRI experience was 5/5 Signage to the imagining center was so poor we had to drive in a circle to find the suite which added unnecessary stress for a time sensitive check in. We followed the arrows but were led astray. Imaging is at the very front- and there are two separate imaging suites to top it off. There are three different medical entities in three very large multi suite adjacent buildings- Kaiser, Sutter, and UC Davis. It was also confusing to leave the imaging center to the lobby after getting dressed...again, better signs would help a lot. You are a bit confused after some of these tests.

    At the time of this review, walk in patients are not allowed until 8 am (the facility opens at 4:45…read moream). I arrived ten minutes before 8, was checked in, and told I had an hour wait. I was finally seen at 9:30 (all those Urgent Care patients again....) So the key is to show up very early (on a weekday, btw) and bring a good book. The poor technician was rushing around like crazy. Ghastly.

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    Sutter Imaging Roseville Parkway
    Sutter Imaging Roseville Parkway
    Sutter Imaging Roseville Parkway

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    Quest Diagnostics - The bruise from the blood test

    Quest Diagnostics

    2.4(86 reviews)
    1.3 km

    Self-proclaimed poster child for bloodwork here…read more This is one of my go-to Quest locations (ever since the Safeway location in Rocklin closed). I also frequent the Sierra College Blvd. and East Roseville Pkwy. locations. I noticed many of the negative reviews mention two things: 1) the smell and 2) how slow the office is. If I had to venture a guess on the smell, I'd imagine it's a combination of poor ventilation and the fact that blood draws make a lot of people anxious. It's no secret that plenty of people dread having their blood drawn, and a waiting room full of nervous patients probably doesn't help (nervous/anxious sweat stinks, look it up). As for the pace, that really hasn't been my experience. The furthest behind I've ever seen them was about 15-20 minutes, and a staff member actually came out to keep everyone updated. Unfortunately, she got an earful from several walk-in patients who had been waiting for hours. I understand the frustration, but personally, I wouldn't ever recommend walking in if you can avoid it. With a full schedule of appointments, fitting in walk-ins is never going to be easy or quick, they follow a formula. My phlebotomist was Blake, and he was one of the most skilled phlebotomists I've ever had. He's been drawing blood for more than 30 years, and it absolutely shows. The draw was quick, smooth, and painless. We chatted throughout the appointment, which always makes the experience enjoyable. I'll definitely continue using this location.

    I got there at 3, checked in, 9 people without appointments in front of me. We waited until 3:30…read morewhen they came out to let us know that they cannot take any of us. Even though every one else got there at 2-2:30. Just a complete lack of respect

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    Quest Diagnostics - Bruising

    Bruising

    Quest Diagnostics
    Quest Diagnostics

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    Dignity Health

    Dignity Health

    4.0(7 reviews)
    1.1 km

    This was my second visit this year to a Dignity Health Imaging facility after being a Sutter…read morepatient for years. All I can say is another visit and another exceptional experience. In a world full of automated calls and texts it was refreshing to have a real human call and remind me of my upcoming appointment, go over any instructions, and ask if I had any questions. I arrived to my appointment and was greeted by a very friendly front office staff, then called back on time by the best technician. Cassie is a woman's dream technician when it comes to mammograms, making the entire process so easy. I was in and out in no time, with much less discomfort than usual. This was the smoothest annual mammogram to date. Appreciate this team making it easy to check it off the list for the year.

    I have always gone here for my mammograms, and this time, when I called to schedule (their online…read moreservice was down) I got a very strange, distracted staff who said for several minutes they had no record of me, she asked twice how to spell my easy name, THEN claimed I gave her the wrong birth date. Why would I do that? So I got my scans done, and two weeks later I still have no results. I called my doctor's office and she said that she had three other calls today in the same situation with missing results from this same location! Something is wrong here, I don't have any confidence they have their act together. They also suddenly no longer do X-rays here, you have to go to a location over a mile away.

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    Dignity Health
    Dignity Health
    Dignity Health

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    Quest Diagnostics Incorporated - diagnosticservices - Updated October 2026

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