1. Countywide Detective Bureau

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Chicago, IL

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Countywide Detective Bureau

5.0 (1 review)

Services - Countywide Detective Bureau

Security system installation

Security system repair

Security monitoring services

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15 years ago

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Andres Digital Solutions - www.andresdigitalsolutionsinc.com

Andres Digital Solutions

(14 reviews)

Belmont Central

Keri kept constant communication throughout the scheduling / repair process. Keri gave a great…read moreprice compared to other competitors. After successfully repairing the TV, they mounted the TV free of charged and help with hiding the wirings. This TV is 85" and weights 100 pounds. I was expecting them to leave after fixing the TV, but they stayed until they verified: 1) TV update is completed and successful 2) tested sound of exterior/internal speakers 3) helped me configured my Google Home integration on my phone 4) tested a few streaming apps for video/audio. In addition, they gave recommendations about the current mounting brackets. Even after I left, I found an issue with a couple of apps. They debugged through texting and eventually found a solution that rectified the issue. They are experts in the field, they are willing to help/educate, and they will ensure 100% support until customer satisfaction. Highly recommended!

Had an issue with my 75'' TCL, wasn't getting any picture, just a faint image on the screen. Called…read moreAndres and he was able to come by my home later that same afternoon, he did a check of the TV on the spot, located the issue, and fixed it very quickly. Total cost was $150 which is more than reasonable for an in-home appointment and product expertise - not to mention how quickly he was able to come by and take a look at the TV. I highly recommend calling Andres if you have any TV repair issues you want looked at

VFX&Technology

VFX&Technology

(2 reviews)

South Shore

I brought my non-working PCI card and computer to VFX & Technology after being told they had the…read moreproper equipment to diagnose and possibly repair it. I was told the diagnosis would take 24-48 hours. It took about a week. I paid $90 upfront for the diagnostic. I was later quoted $200 to replace the processor chip. I decided not to proceed with the repair and went to pick up my equipment. When I arrived, I was first told it was fixed. Then I was told it was not fixed but that a bad capacitor had been identified and it could be repaired in two hours. I agreed to wait, but then I was told they were going to lunch for a couple of hours. I returned the next day. The next day, the door was locked. I called and was told they were closed. When I asked to pick up my property, the owner became hostile and threatened to call the police. I was told to return the following week. When I went back at 11:30 a.m., I was told there was an issue at the shop and that I would need to meet at another storefront in Hyde Park. I was told to come at 1:30 p.m., then it was changed to 2:30 p.m. I refused the change, and eventually received the address to retrieve my equipment. In the end, nothing was repaired. I was also told they did not have the programmer required and that it would cost $200 for one. I later purchased the same programmer new on eBay for $35 and a replacement chip for $44. The communication was inconsistent, timelines were not honored, and picking up my own property became unnecessarily difficult. Based on this experience, I would not return.

This was by far the most unprofessional, drawn out horrific experience. From the rambling owner…read morewho has issues with accountability and honesty. What was predicted to be an 3day repair turned into over 3 weeks due to mistakes, missed deliveries and missteps. After repairing he lied about part delays but later admitted to his staff re-cracking the device . Only after lying about it being delivered broken. He also missed the 3 attempts to delivering when he wasn't open during his business hours. He then completely disassembled my device for an external issue. Only to have my device not turn on after he finally called me to pick up after 3 delays and extensions. He never apologized, never took accountability never fixed the problem. In fact he made it worse. I left with additional issues. Bad decision. Bad business. Bad experience.

Countywide Detective Bureau - securitysystems - Updated November 2026

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