We've only been to Cotton Patch Cafe once before, and after tonight, it will likely be our last. We arrived at 8:25 PM. The restaurant was about half full, with four servers on the floor plus a manager. Despite that, we sat for 30 minutes and only got water. The manager was the one that brought the water and said they'd be there soon to get our order but that never happened. I also noticed that the guests seated after us went about 15 minutes without being acknowledged at all. During that time, several staff members appeared to be gathered and talking rather than checking on tables. After 30 minutes with no service, we decided to leave. Very disappointing experience. Hopefully they can correct soon as Denton has lots of good options and this one wont last if it doesn't. read more

Online customers were more important than people in the restaurant. Our appetizer came out the same time at dinner, which took almost an hour. I was delivered a chicken fried steak that the length of my fork head.Not even the whole fork was. They were out of four things that we ordered coors light, corn bread, rolls. And I believe it was mac n chesse. I have not seen this restaurant so poorly run since covid. Since covid we have always been the ones to come out and leave fifty or a hundred dollar tips to the waitresses.Because of the restaurant business suffering. But probably will not return to this restaurant.For a long time, if at all. read more

Cotton Patch 09-24-24 Did a pick up order. The food was warm and good It was ready when I got there. We had the Fried Mushrooms with Ranch. Chicken Fried Steak, Mashed Potato's, and Squash Casserole. The food was flavorful and hot. The steak was a little tuff but still good. I really loved the Squash Casserole! Fried Fish Plate, Fries, Hush Puppies and Squash Casserole. The fish was crispy and flavorful. Overall it was Good, nothing special but good. I would go back but no time soon. Everyone has different tastes so Be sure and give them a try. read more

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Ordered to go for chicken fried chicken. They left out the gravy, and instead of chicken fried chicken, we got two chicken tenders. Not cool. read more

Cotton Patch Cafe - Chicken Fried Chicken - Southern Near Me - Denton, Texas

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Ordered pickup and got a cup of soup for nearly $5, came home with LESS than a cup of soup. Absolute insanity for how much I paid for, and not enough for one person to eat. read more

Cotton Patch Cafe - Cup of Chicken N' Dumplins Super small. - Southern Near Me - Denton, Texas

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We are Cotton Patch fans from 30 years ago in Longview, TX. This location in Denton continues that tradition of home-cooked goodness! read more

Cotton Patch Cafe - Southern Near Me - Denton, Texas

Order 3 meals for pick up on a Monday evening. The dinners were not packed as dinners. Everything was in misc boxes and mixed matched. The Dr Pepper chocolate cake was half the normal size. The carrot cake was packed upside down. The jalapeño cornbread was overdone (too brown on top). We would've been short a side if we hadn't opened every item at pick up. Food tasted good just very disappointed the way it was pkgd and servings were smaller than dining in. read more

Food taste good and good amount of portions. Service is quick. I like that they have menu for each day for 9.99$ only that comes with two sides for dine in only. Monday, chicken fried steak, Tues chicken fried chicken. Wed meatloaf. Friday blackened tilapia. read more

This was my first time coming here while my family has been here a few times. From the very beginning, the service staff was very friendly especially our waiter Juan. We had chicken fried bacon as appetizer before our meal which was very tasty. My wife had the steak fingers while I had the beef tips. Both were extremely tasty. Our waiter, Juan kept checking on us, asking if we needed anything. In fact he brought my wife a new drink when she was only halfway finished with the previous one. We will be going back. read more

Cotton Patch Cafe - Steak Fingers with corn and fries - Southern Near Me - Denton, Texas

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I worked at Cotton Patch Cafe for a short time under the current management team. One manager was very laid-back. I had requested time off, which was verbally approved, but then I noticed I had been scheduled for a shift during that time. I brought it up to the manager, and he told me not to worry and that he would handle it, but the shift remained on my schedule. Shortly after, all my scheduled shifts were reassigned to other employees, and my access to the scheduling system was removed without explanation or communication. The laid-back manager often stayed in the office while staff vaped and hung out, talking about drama and gossip instead of being on the floor. Hosts don't greet customers promptly; servers often stay on their phones on the expo line, laughing and texting, only occasionally glancing at customers. There were also unsanitary practices. The woven baskets used for serving bread were not cleaned; after customers finished, they were reused immediately. Cooks often handed dirty plates when additional plates were requested. Before I started working there, friends who had eaten at this location warned me about slow service and inexperienced servers. Drinks often took over 20 minutes, and orders were mishandled. Food quality was inconsistent. Overall, unprofessional management, poor communication, slow service, and unsanitary practices made the experience stressful. I would caution others before working or dining here. read more

The food was delicious! We Got the 3 Cheese Burger, Cowboy Chicken, and Texas Caviar. The service was awesome! We will be back the next time we visit Denton. read more

As me and my beautiful wife step food into the scratch kitchen we noticed something off... no one was here. 2 tables with people filled the empty less room. hearing every conversation with a faint sound of music in the background tickled my brain. As our server asked us how many, "2" I replied. She guided me and my lovely wife to a booth where we sat. I told my wife "I don't like this place so too much, all I do is get a burger" and that's what I got. I got the 3 cheese burger. And oh boy, what a clumsy mistake that was. I wish the look and taste of the burger was masked by how little time it took to get our food, but no. As I get my food, a silver platter with fries and a burger come out and set on the table. I move the platter with my hands and burn my finger, "damn, that's hot" I say to my wife. As my eyes gaze to the burger I see melted, yellow, goo, coming from the bottom bun. That only means one thing, soggy. I pick up my burger and the bottom bun peels off of the paper like peeling skin off of a body. The bottom bun smacks off and lands back on the plate, my fingers somehow sinking into the bottom bun with ease, "my gosh..." I say as I stuff my face with the creature of a burger. The burger and the ambience but a bat taste in my stomach. Definitely the worst bottom bun I have EVER experienced so far. We can do much better Cotton patch, much, much better. read more

I came in there for lunch and my order was taken when I ordered my drink. My server brought some bread while I waited for my food. 30 minutes go by and my server ask if I need anything else but never mentions my food coming out and providing an estimated time. people came in after me and got their food before me and still my food never made it to my table! At that point my lunch is over! I left hungry with my time being wasted! Do not waste your time or money at this racist establishment! Service is trash and they we not busy! read more

Food was not great, service was very slow and not very attentive to our table. We will not be going back.

This experience was bad from the moment we walked in to the moment we left. No one greeted us at the door and it took 10 minutes for anyone to approach us. A wait staff briefly mumbled something as she was walking away after asking if we had 4 people (we had 3). Neither my wife nor I could hear what she said. Once we were seated we didn't see the waiter for for about 15 minutes which felt longer. We never received the typical complimentary rolls and butter they bring out. After he finally brought our waters we didn't see our waiter for another 15-20 minutes. The waiter kept walking between two registers and standing around talking to the other staff. We are now very hungry and just staring at our waters. The waiter hasn't even walked within waving distance at this point. After all the waiting he finally took our order and we didn't see him until he brought food. He never once came and checked on how we were doing between the obligatory steps. The food itself was just okay even though they we're all out of the flounder which is what I really wanted. The ingredients were very scarce like they were running out of all the ingredients in the kitchen. The chicken on my salad had barely any chicken which is strange since it's one of the cheapest meats. Anyways, we won't be returning for a long time - at least not at this location. I think management needs to pay attention to their customers and the employees who are serving them. read more

Cotton Patch Cafe - Water... no rolls. Just water. - Southern Near Me - Denton, Texas

First time at this cute little restaurant. Didn't start off great with the eye-rolling hostess; no greeting, nothing... such a great personality for a hostess. Waitress was sweet, but may have forgotten a couple things; it was not too busy either. Now, the mushroom melt burger was amazing! Green beans were almost as good as Babe's Chicken beans! Shrimp and fish platter was good. Coffee was awful.... and that's our go to drink. Clean bathrooms. Music was a good level and it was not too noisy. Need a better detergent for their glasses... spots and film on them. I would give a 3, but hubby said make it a 4. We do like the decor...love the wood! read more

Cotton Patch Cafe - Mushroom Patty Melt, Bacon Green Beans, Super Combo Fish & Shrimp - Southern Near Me - Denton, Texas

This place was great for my wife and I. We stopped in for a quick bite and was surprised by just how cute the interior is. Service was spot on and the food even better. read more

Food always tastes to salty, everything looks good But too me it's too salt....................... read more

Great service here at this restaurant! Super kind employees! The food was AMAZING! Great place to go on Sunday to enjoy a meal!

1/10 The service here was absolutely terrible. We got seated within minutes from a polite gentleman. But after that it went down hill. It took 15 minutes to get a a waitress over to our table to get our drink order. And than when we ran out of our beverages it took 15 minutes to get a refill that we had to get up and get our selfs. So waitress Janett S. Didn't do a great job at all. And considering there were only 3 small tables filled in the whole restaurant. And to be that slow at your job? I'm sorry but I will never be going back to the Cotton Patch in Razer Ranch. read more

Have came here a few times and every time they are out of half the menu. Not the waiter's fault but you could tell he was embarrassed to have to admit they didn't have something the three times he came back to our table. I get it's gonna happen with some things but it's ridiculous to be out of the meal you're advertising RIGHT ON THE TABLE at dinner time. Would've loved to have tried the flounder... read more

Cotton Patch Cafe - Food they don't have any of. - Southern Near Me - Denton, Texas

This restaurant will be closed by January 31st, if not sooner. A sea of empty booths and tables, barely a third full, and we were told there was a 15 minute wait. The host put our name on the list and then went back to the back of the restaurant. Not sure if he was doing double duty as server or what, but about ten minutes into the wait, with the host not having returned to the host station, I saw that there were two tables nearby who still had menus, presumably not having yet been able to order as no server had been to their table yet. We saw the writing on the wall and left. Quit wasting Dentonites' time. Either pay a living wage so that you can hire some more staff, or fold. Edit: No, I won't contact your team...we're doing this here where the community can see. I've said all that needs to be said. Pay a living wage and hire more staff, or close your doors so that people don't waste their time driving out to you on a Friday night when you don't even have the ability to serve a front of house that looks like a Monday night. read more

Disappointing... food and process. We ordered food to go and the staff was attentive, asked great questions and verified the order. While driving the restaurant calls, and advises they did not have chicken alfredo. Restaurant should have known this when the order was placed. Ordered changed. Picked up the order, my fault for not doing the dad thing and forcing the staff to show me that the order was right. Patty Melt was not good. Beef tips looks like they had been thrown in the box, sides were wrong. The salmon was plated well but the sides were Wrong. What the heck! Restaurant was not busy. Kitchen- total loss. Atmosphere was nice. Dedicated take-out server, did not do a courtesy check-in that would have resolved this. Food quality was Meh. $45 dollar takeout that would have been better at fast food. Very disappointing as a Cotton Patch fan. If your doing take out- I would highly recommend making the server verify the order and then pack it in front of you. read more

My husband and I are fans of Cotton Patch, I mean who doesn't like a place where they can get specific dishes that remind them of their childhood. We love more casual restaurants with a menu that consists of home cooked favorites. I know a lot of the reviews this year haven't been favorable and while a majority of our visits were dine in prior to 2020, we've done delivery and pick up orders a few time since COVID19 came along and disrupted normal dining experiences. My husband loves their chicken fried steak and gravy! I steal his extra breading that falls off and it is super yummy, lol! I've had consistently great experiences with their steaks, salads, sides and dressings. Every dressing I have tried has been delicious with my favorites being their honey mustard, house made ranch and pomegranate. My favorite sides are their broccoli cheese rice and baked squash, so good!! My rating over the last year has drastically gone up and down on the sliding scale with many 5 star experiences, but with some real delivery mishaps that have impacted my opinion. I had to really consider between an overall average of 3 stars or 4 stars. I ended up with 4 stars because out of many experiences with this restaurant, only 2 have been actually bad and 1 has been mildly annoying, but so many have been great. I'm going to share with you the details of the not so great experiences in the interest of being up front, but also to include advice on how to get much better experiences down the line. The other reason for rounding up instead of down is that both times I had bad enough experiences to actually call and share with the management team they were very professional, genuinely apologetic and immediately offer to fix the situation to make up for it. Due to the nature of 2020, I feel the need to clarify that calling management does not involve screaming, threatening to sue, quoting law, talking about your freedoms, demanding unnecessary refunds/future gift cards, or any other Karen like behavior. As someone who worked in the food industry many years ago and someone who has spent decades in management, I understand that COVID19 has impacted this industry in extreme ways and the transition has been difficult for many, so it's more helpful to provide facts in a calm and timely way so they can identify the actual problem and make adjustments. This is designed to make future experiences better so you continue to give them your business, not to insult, demand free things (besides a deserved refund for missing items) or to condescend. My only experiences that were less than perfect were through delivery and most of those were earlier in the year. These were minor things like missing condiments or mistakes in the sides. Really the only one I can remember that doesn't fall into the 2 bad experiences wasn't even that big of a deal. I ordered their pecan chicken salad without bleu cheese and their super yummy pomegranate dressing. I received a side of salsa instead of the dressing, lol! I figured it out before applying it to my salad and I had ranch at home- not the flavor profile I was going for but I still had a good dinner. Minor inconvenience. There was one situation in April where the order was wrong to the point we couldn't eat it. My order had an ingredient I'm unable to eat and it was so mixed in that I couldn't salvage the meal. It was terribly annoying to have the instructions not followed. My husband had gotten nachos on that visit and some of the chips were burnt to the point of being inedible, an execution error that couldn't have been missed upon visual inspection. Yes, this was frustrating, but I called (this was a Saturday night less than an hour before they closed) and the manager on duty handled things beautifully and was appropriately apologetic and took accountability for the situation. Earlier this month, I did a Door Dash and my husbands CFS was left completely out of the delivery! Unfortunately, this happened right at closing time, so it was too late to fix it for that meal, which was the only thing I was interested in. Not going to lie, that one had me pissed since I'd been working 60+ hours and had no interest in cooking on my only day off. That being said, I called to ensure I wasn't paying for an item I didn't receive and to inform them that the only negative experiences happen on weekend nights so they can identify the problem. That manager was also very professional. So my recommendation is to call ahead to determine if dine in is feasible for what makes you comfortable (all my dine in experiences have been phenomenal), call in an order for curbside so you can check for all your condiments and entrees before you leave (never had a bad experience this way) or order delivery on a weekday. If you want delivery on a weekend, do it with Door Dash at least a couple hours before closing so if there is an issue, there is time to rectify it. read more

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The Cotton Patch Cafe has never been a disappointment in any way. The food and service is amazing. The charming atmosphere is a delightful respite from the crowds at other restaurants. I always enjoy reading the menu. Making my choice is so difficult. Everything is my favorite, but the Peach Cobbler with ice cream always completes my order. Excellent choice. read more

I paid $65 for 3 people,actually over charged $10.Only food that was hot was macaroni & cheese.My meatloaf was room temperature but cold after they put cold sauce on top.My wife's filet was horrible. She ordered it rare but it was extra rare.I told her to stop eatting it ,it was just a mess to look at.Wasnt to busy,I feel waitress was overwhelmed. Had another waitress stop to see if our order was taken and saw her looking for our waitress. It had the potential to be good food if it would of been brought to my table hot.Wont be going back. read more

I had a side salad, cup of soup and an iced tea! Less than $10 and super delish. Service was great! It was my first time to ever eat at a Cotton Patch and I'll definitely be back! read more

The server is working alone and doing a great job. The problem is whoever owns this place. Im not cold natured but the ac is running full blast on winter days. What are they thinking! Most of their clientel are seniors. Looking around everyone in here is shivering. Everyone is Wearing a jacket. Not condusive Two enjoying your lunch. This is not the first time or a fluke. Have to meet somebody here and it's that way every time. Put your winter clothes on lol read more

The chicken fried steak was awesome, love the bread as well, okra was great but the squash had too many onions or the onions were not reduced enough before adding the squash therefore overwhelming the side dish. The staff were awesome and very pleasant. read more

Man, I have to say some of these reviews are petty and all I could think was 'first world problems.' This isn't a 5 star, $100/plate restaurant, people! They have very limited options for vegetarians, so I ordered off the sides/apps. Mashed potatoes, mac n cheese, and fried pickles. First off, the fried pickles were PERFECT! Nice and crispy breading, not soggy and nasty! The other food was as expected, no complaints. Their cornbread was pretty good too, although trying to butter it was hard because it's crumbly. Peach cobbler was good too! Just the right texture! Service was friendly and fast, clean environment. Overall, I'm happy! I'll be back for sure. read more

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Delicious food, great value, very good service! I ordered and picked my Chicken Fried Steak up to go! Def recommend it

Always an affordable and tasty meal at this FM 2499 and FM 407 Cotton Patch location. The atmosphere is pleasant, the staff work well with special dietary needs. Special thanks go out to our server, a very attentive Miss Tailour, for offering us dessert 'on the house', because Cotton Patch ran out of their delicious melt-in-your-mouth buttery rolls. We selected the Dr. Pepper cake and it was to-die-for chocolatey goodness! That cake is now on our radar for reorder. The manager, Miss Sophia, was working double-duty but made time to stop at every table. She suggested that because we enjoyed the Dr. Pepper cake, to try the butter cake as well at out next visit. We're looking forward to both desserts next visit! read more

We came on a quiet Sunday night. Our service was great and food was pretty good. Chicken fried steak always hits.

Ordered through grubhub, never accepted my order so had to wait for it to be made. Then, they didn't have what I ordered to had to make something else. A grilled cheese sandwich, and they couldn't even manage to put the 2 pieces of bread the same way. Shockingly bad. read more

Cotton Patch Cafe - Grilled cheese - Southern Near Me - Denton, Texas

We were greeted quickly and our food was fresh. Last time we came we didn't get served rolls so I was glad to see those again this time. Our server was attentive and the restaurant was clean. read more

I ordered from this place through Uber eats and needless to say, I was very disappointed. My food looked like leftovers and the following instructions on the ticket were not followed. I was not given my side, nor my salad, on top I was given two pieces of onion rings...two...This is my first time this place, I am utterly dissatisfied... read more

Cotton Patch Cafe - A tiny steak, no side, no salad, and barely any onion rings. - Southern Near Me - Denton, Texas

I'm a regular customer, but this visit was no regular visit. KIONA..was AMAZING! From servicing us with a smile, to checking in and assisting us with anything needed, was done effortlessly and genuinely! There is no service like customer service, and these days it's RARE to come by! THANK YOU KIONA for the OUTSTANDING service!!! read more

5 stars due to our server Erica H., she made our experience at Cotton Patch well worth coming back to soon! Thank you so much! 4 stars to the meal for excessive amount of salt but it was still yummy read more

Cotton Patch Cafe - Cotton patch draank. - Southern Near Me - Denton, Texas

Jasmyn best server ever! My family and I really enjoyed our food today. Had multiple bread refill drink refill and got our Togo boxes really fast. read more

Cotton Patch Cafe - After meal. Satisfied. - Southern Near Me - Denton, Texas

Cant speak to the food as we weren't able to eat there. We went in on a Sunday afternoon, they just seated a 20 top. They told us we had a 30 minute wait when there were at least 7 open tables. I work in this business so I understand the kitchen is about to get weeded. I asked if we could wait at one of the many open tables, negative. We would have to wait at the waiting area benches. Entirely the wrong way to handle that situation. read more