Chicken was pretty dry,my chicken fried steak came out 15 minutes after the rest of the tables food and no one even came to apologize.when my food did arrive the meat was so tough I could barely eat it so I just didn't.Service was fantastic he was super polite and attentive I just wish the food would have been better.sometime the ckn fried ckn is great and juicy so is the chicken fried steak but not on this day. read more

I'm giving the five stars because of the service I received tonight. Ever since I got the door dash app I have started ordering from Cotton Patch weekly. Prior to this it had been about 10 years since I had stepped foot in a Cotton Patch. The food is good and different from always getting fast food. Tonight my door dash order was delivered wrong. I called the store and Jessie the manager on duty handled the situation professionally and expeditiously. I will definitely keep ordering our weekly Cotton Patch meal. read more

the service has gone downhill. the food is horrible! I ordered "to go" and my baked potato was: mashed potatoes with a side of sour cream, cheese and chives. The meatloaf was dry appeared to be warmed over. My husband and I decided Cotton Patch would never get our service again. read more

Finally tried this place and I can honestly say I will never be back.... they advertise home cooking and they are about as home cooking as boiling water. Food seems frozen not fresh. The Mac and cheese was kraft powered cheese box worthy and OVERCOOKED and very gummy at that. I sent it back and opted for mashed potatoes instead and they were dry as dust and cold. They are really over priced for the quality of food you get. The fried green tomatoes were the highlight of the meal, oh and the strawberry lemonade. They could keep the rest. read more

I ate at cotton patch at cedar hill yesterday. Was very disappointed. The food took forever because one person at the table ordered a steak. So when we got our food it's was cool of lukewarm I ordered black eyed peas and cornbread. The peas were cool and no juice The service was poor. And the place was dirty. The floors were dirty and the chairs had not been cleaned in years The place needs to close and do some serious cleaning. The one in Waxahachie is very nice. And clean. I will take my business there. read more

service very poor the day we went for lunch. people who came in after us we seved their food and ready for the check..!45 minutes with nothing but beverages... will find another place to spend our hard earned money.. read more

The food was terrific! Large portions, delicious and hot. I had it delivered. The only problem I had was the gravy. They only included 1/3 of a small container that only covered 1/2 the chicken fried steak and none of the mashed potatoes. Had the container been full, or even 1/2 full, it would have been okay. There was about a spoon and a half in the bottom of the little container. Really ridiculous, or just too rushed. But it was great tasting, no doubt! read more

Took 45 min to be seated and we watched no one was in front of us so we were waiting til the lady wanted to sit us cause she was on her phone the whole time and every table in there had food and trash they were all dirty no one was cleaning they were just playing around and on there phones the worst service and dirty looking place I have seen. To many kids working there it was so dirty . read more

The food is good, the portions are huge, and the prices are unbelievably affordable! Must try again!

No more Cedar Hill Cotton Patch. An over cooked small $18.00 steak. I had to wait 20-minutes for the replacement. The waitress was nice, but she didn't even offer us rolls. And the atmosphere in this location is not pleasant. From now on, we'll be going to the Cotton Patch in Mansfield. read more

I LOVE COTTON PATCH! Their food is so good & delicious. They also have great prices. My favorite thing from cotton patch is the salmon Cesar salad. TO DIE FOR! The service is great as well read more

Cotton Patch Cafe - Salmon Cesar Salad - American Near Me - Cedar Hill, Texas

BJ at cotton patch told us there was no wait when we called ahead There was.. that I'm usually okay with.. BJ at cotton patch needs a lesson in the proper way to seat customers. We waited in the heat because there is no place to sit and wait in the venue.. we had 5(one person being a small child (4).. and he let someone who just walked in party of 4 sit down.. mind you cotton patch has tables that are big enough to sit big parties.. it's simple. You sit your smaller parties at your smaller tables so that you leave your larger table available for larger parties. As the general manager he should know that. We won't return to this location. Though I know it won't change much.. they should all take lessons in proposer hosting.. read more

I was told that you changed to what was now couse of the COVID and I sorry about that but still when you toke pot roast off the menu I was sad but I was shocked that you toke beef tips off but I understand why now I just some date they will return after the Virus is gone read more

I didn't actually eat here so this isn't a reflection of the food or service but I came in to eat and study and there was christian music playing very loudly. I asked the hostess if that's all they played and she said yes so I left. I, personally, think it's in very poor taste to play religious music in a public environment. I'm Jewish so I don't want to hear Jesus blasted into my brain when I need to study. I think some light quiet country or classic rock playing in the background would have been better. I literally sitting outside IN my car writing this and can hear the music. read more

What a disappointment I tried the Cobb grilled chicken tasted like you are eating blunt rubber chicken the salad dressing tasted like water down sour cream and milk will not go there again read more

I visit cotton patch on occasion with my parents. Their service is always good but their food just doesn't get me excited. The cheese dip with meat crumbles is a good appetizer. My mom loves their fish tacos. I've experienced their veggie plate, Chicken fried chicken, and chicken & dumplings before. All were about the same in flavor, bland. Maybe just not the restaurant for my taste buds. But customer service rocks! read more

This is our go-to spot to eat regularly. The fried pickles are a nice starter. I recommend the chicken fried steak or the chicken fried chicken. They have lots of side item vegetables. My wife usually gets chicken fried chicken or fried catfish. She's particular about catfish and says their catfish is not the usual farm-raised fatty kind. read more

Great southern food! My mom and I enjoy having lunch here sometimes. My go to plate is the meat loaf with two sides. I give this place 4 stars only because I think there bread recipe changed or either we got a bad batch twice. read more

Cotton Patch Cafe - Meatloaf with mac and cheese and steamed veggies - American Near Me - Cedar Hill, Texas

This was my husbands and my first time at Cotton Patch. The pork chops were amazing! our server Marissa was a sweetheart and very polite. Also, the manager (didn't get her name) was friendly and made sure we were taken care of. We will definitely be back! read more

I thought I was going to a strip club. You can imagine my surprise when I showed up with a pocket full of ones.

Came to FryDays for all you can eat fish. Very delicious . Fish was served hot and with just enough batter. Will definitely come back. Our server Jonathan was awesome and very attentive. Kudos to him!! read more

I gave it 1 star because zero was not an option & I am disappointed. I ALWAYS see how packed the Cedar Hill Cotton Patch is, so I gave them a try for the first time tonight. I ordered the Brisket Tacos and a side of Potato Soup. For starters, the chips inside the container were so nasty and stale, they tasted old. The tacos themselves -100. The corn tortilla was literally crumbling to pieces as I picked it up, indicating how stale and old the corn tortilla was, the taco was sloppy and everything was gross. I literally never leave reviews, but this being my first and last time, I was super disappointed. It was a waste of $18 that I could have went somewhere else with. read more

Great to come back and enjoy a hearty meal for a decent price. Service was great which makes it more enjoyable. read more

Jayda the waitress is an EXCELLENT waitress! She is very promp and courteous, and she knows my husband and my orders almost by heart...even though we only go on special occasions. read more

I just ate at this Cotten Patch location in Cedar Hill, Tx, and I left disappointed and mildly disgusted. This restaurant used to be our family favorite -- the food was excellent, the atmosphere cozy, and the music pleasant. Then, someone had a brainstorm, and decided to remodel the place. The remodel was so-so; they took away the warm cozy feel and gave it a semi-warm eclectic feel. In spite of the atmosphere change, it was acceptable, as long as the food was the same, great quality. However, not only did they change the appearance of the place, they took the liberty of changing things in the kitchen as well, and I noticed. The manager admits he is down a microwave or 2, but I think more is going on. The food does not have that fresh out of the oven feel. It seems more like food prepared way ahead of time, and then brought to the table barely warm. My husband and I both had to ask that our food be heated. Since today is my birthday, my husband took me here for my birthday meal. I was really looking forward to the experience, but left so disappointed. I ordered todays special, chicken spaghetti; The spaghetti was over cooked and mushy, however, it was actually a surprise, considering most restaurants serve spaghetti undercooked. The flavor and freshness of the food is still quite good, but the heat factor ruins the whole meal. And to top it off, they have changed the style of music from what they used to play-- not relaxing or enjoyable. Needless to say, after giving this place a try three different times since the remodel, I have no intention of ever returning. Nor will I recommend this place. In fact, I will be sure and not recommend it. Let's see how long it will last. Black Eyed Pea didn't last more than 3 years. I don't know why restaurants in Cedar Hill think this new eclectic atmosphere is the way to go, but for me, it makes me want to run away and have myself a nice home cooked meal. Hope my comment will cause restaurant managers to think about these things regarding their business, and just know, that people prefer cozy and comfort over a black, dim, cold atmosphere, decorated in stainless steel. As well as, hot food fresh out of the oven -- not mediocre warm food that you serve to children. read more

I worried after seeing the reviews but decided to try anyway. Pleasantly surprised, no wait seating, great service, cordial waitress, hot and good food. read more

Pretty decent location. The service was good. Was seated right away and checked on regularly. My food was as good as you would normally expect from Cotton Patch. I had the grilled pork chops. And they were really good. Their corn bread did break open pretty easy, but other than that, really good food. read more

Can't tell you any thing about the food but the customer service? HORRIBLE! Being told that "it would be easier to just come inside" to pick up my CURBSIDE order and then having it NOT be easier is just horrendous. If curbside is not an option DON'T list it as an option on online ordering. People choose curbside for a reason, I had my toddler with me & did not want to put her around a bunch of people. I never got my food after waiting over an hour. This is the worst restaurant experience I've ever had. Whoever was in charge on 8/15/20 needs to be fired immediately. read more

I was on the phone with a friend who was attempting to eat at this establishment solo. The restaurant wasn't very busy and there appeared to be ample waitstaff. The hostess asked a tall African America female if she could take 1 customer and she replied,"No!" . My friend was completely deflated by the poor customer service. Instead of waiting the fifteen minutes he was told he would have to wait, he left and went to Burger King's drive thru. He actually received better customer service at the fast food establishment than he did at the dine in. If the female would have just stated politely that she was swamped or was about to get off work...it would have gone over a lot smoother, but to look at the customer and yell "no" is truly poor customer service and marks a person from wanting to return. read more

Great move - take my order, up the price posted on the menu, i question this, you assure me what I ordered isn't on the menu, bring the menu to prove me wrong....and, tada, there it is...on YOUR menu! miserable dining experience!! NEVER AGAIN! If you have the opportunity to dine at Cotton Patch, Temple, Texas, just say NO!! read more

My fiance wanted to eat some home-style cooking and talked me into coming to Cotton Patch Cafe. It's located in a shopping center and not easy to get to if you take the wrong entrance. My first impression when I walked in was: dirty. The carpets look like they need a deep cleaning. The fake plants are covered in dust. Everything looks dingy. Small and intimate the Cotton Patch looks like a place you'd see in Pleasantville. The folks eating here are over 55. We started with the half order of fried mushrooms. The portion was generous for a half order. The mushrooms were greasy. I'm not used to eating fried food so I can't say they were terrible and being greasy is probably normal. I ordered a BLT and potato cheese soup off the lunch menu. They both tasted totally normal. Nothing special. My fiance ordered the pot roast. They don't cook the meat with the veggies. The veggies looked dehydrated and sad. My fiance said the food tasted ok. He had a side of squash and broccoli casserole. Nothing special. We ordered the peach cobbler which was the best part of the meal. I say that but it was just a little better than the other dishes. Nothing special. Most of the food looked like left overs to me. Nothing tasted fresh. The food was mostly bland. I spent $46 on lunch here. I won't return or recommend. The food is nothing special. read more

I went here only because I had to go. It is not my choice and as I mustered through the meal, I was reminded why I do not frequent this estab. The service was below-average. The restaurant felt semi-clean. The food was unappetizing. Too salty. Tasted frozen. Was just not a fan of anything on my plate. I ordered grilled chicken with veggies and a baked potato. Will not be back to any location. Sorry. read more

Food was ice cold wouldn't even melt the butter in the baked potato catfish think was left over from lunch Server did offer to get something else after told her (luckly we had best server the others were playing on phones and chasing each other around playing). Manager had no control over store. Manager Tera never came over till asked for her then lied said server never told her i got server back over and she told her i told you about it. Cant believe would throw her own server under the bus like that. Beside bad food can expect manager to lie if she quits leaming agsinst the counter. Will be calling district manager. Arley was good server just bad location. Maybe shoud save money from remodel to train managers on customer service and proper food service read more

The wait time was very long. Had to go back in and ask how much longer to only be told we still had a few families ahead. The restaurant was not crowded at all, but seemed very short of staff. My family and I ordered appetizers which came out with the food.. which made the appetizers pointless. Other than the service the food was ok. I am willing to try one more time because the menu choices seemed really great. read more

I wish I could give 3 1/2 stars. Came for the Monday night special (chicken fried steak or fried chicken & 2 sides for $7.99) and had the chicken fried steak. Had some decent broccoli cheese casserole and excellent baked squash. Only bad thing about the meal was the garlic mashed potatoes which had 0 flavor. Bad enough that I asked for a new side to replace it. The steak was excellent and a huge portion. The favorite part of the meal to me was what we started with. Fried mushrooms. They where excellent! Whole mushrooms diped in beer batter and deep fried. I can honestly say I have never had better anywhere else. They where big enough you had to use a fork to eat them with. I'll deffinetly be going back if not just for an order of shrooms. Our waitress was very kind and helpful and was very cool in changing out the side of bland potatoes for me. And seems like at least 5 different waitresses greated us on the way in and said bye on the way out. Excellent customer service skills in my book. read more

Just ate at the Cedar Hill location for the FIRST time. We were seated quickly, but our food took forever. My 17 year old son and I got there at approximately 4:30pm or so and just got home at 6:30pm...we are 6 minutes from the restaurant. It took forever for our food to come, the glass I had with water/ice was dirty, and the to go order was placed at 5pm and we did not get it until 6. It seems the only reason I got it was because I told the waitress to take it off of my ticket if it was not ready. I checked the chicken fried chicken and it was barely warm letting me know my food may have been just sitting there. I eat out frequently and love good service. However, I was quite disappointed today. Granted the place was busy, but I saw three sets of folks eat, pay, and leave who were seated after my son and I. Not good... read more

First time here at this location. Friendly staff, fast service with our food. The meal was good not great. Overall I really enjoyed my visit. My only, complaint was I wish our waitress was a little more attentive. read more

I visit Cotton Patch at least 2 times a week. They serve the best selection of salads in Cedar Hill. The staff is always friendly and willing to help each other out on an order. The food is fresh and I am always greeted with a hello and a smile. read more

Cotton Patch Cafe - Cotton Patch location in Cedar Hill, TX - American Near Me - Cedar Hill, Texas

The ONLY reason I gave this place 3 stars is because of the food. Cotton Patch happens to be one of my favorite restaurants, just not this location. I felt rushed the moment I got seated. The waitress never told me her name, just said, "Hi, what do you want today?" I want better service, that is all. read more

Cotton Patch Cafe - Cheese fries - American Near Me - Cedar Hill, Texas

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Gotta love Cotton Patch! I received a coupon for Teacher Appreciation Week for the Cotton Patch in Cedar Hill. We always have them cater appetizers and things but I've never really eaten their food. BTW the appetizers are great.. love the fried green tomatoes and the mozzarella sticks. I decided to go ahead and use my coupon today and ordered the Tex Mex salad with no chicken and some chips and queso since teachers get one appetizer for free! The queso was not good but the salsa was. The salad was super weird! It looked great but it had an awful smell. I don't know if it was the lettuce or what. For whatever reason I tried it anyways and it was disgusting. I immediately called and threw away the salad. The manager offered a different meal and told me to come in. I opted to just get my coupon back. I appreciated the great customer service but the food just wasn't it for me! May just give the coupon to someone else because I can't see myself going back. read more