Our experience every time were here has been amazing. Melinda has helped us every time weve needed help. She was very friendly and nice

Pretty large Costco. Feels clean and huge, with friendly workers. Lot of asian snacks and products which I liked discovering compared to other Costcos. They had a large parking lot and wasn't too hard to find a spot when I went on a weekend morning. read more

I called Costco pharmacy around 7:25 PM 9/17/2026 to ask whether an immunosuppressant medication was in stock for my seriously ill dog, whose immune system is attacking her red blood cells. The woman who answered confirmed availability and mentioned two forms of the medication. When I asked her to repeat the names so I could write them down for my veterinarian, she responded, "I already told you." I asked three times, and each time she gave the same response without repeating the information. I was upset by this dismissive treatment. Asking someone to repeat unfamiliar medication terms is a reasonable request. Patients and caregivers deserve patience and basic courtesy. read more

Came by here today and found some items on sale that were not part of the regular advertisements. Guess they need to offload product before it expires. That's perfect for me since the prices were attractive! Off-record sales: Lily's bean & cheese burritos Chicken taquitos read more

I have not shopped here in awhile. Love this location because they have their store all organized and clean, and the service is better now since they let go of some employees that were not treating customers well.. Its in a big shopping center in Irvine. I l only live 20 minutes away. It just one of my favorite stores. read more

Cookie was moist, warm and full of melting chocolate (little sweet) . The chicken tenders were made of breast meats with heavy breading - they tasted very salty to me and the sweet honey mustard sauce was too sweet. Service was ok once you ordered at the kiosk. Ambiance is outdoor seatings as usual. I'd not order the chicken tenders again (not a good value for $6.99). read more

Costco Wholesale - Chocolate chip cookie - Wholesale Stores Near Me - Irvine, California

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Its a costco so as per usual super busy. Especially the return line. This costco has gas station, tire shop, food court, optical shop, coffee grinder, and often have a representative advertising the credit card with gifts for those that qualify. Vast parking is available too. Not so much the handicap parking as it is usually busy. read more

This Costco is amazing. I've been shopping here for several years and had nothing but good experiences, from the bakery to the optical shop and everything in between. They checkout lines might look long and scary, but they move quickly and the checkers are efficient.! read more

I'll never understand Costco checkout! So slow and self checkout does not allow alcohol? Weird. And why a greeter and another at exit checking memberships? Such a frantic hassle that fails to entice a proper membership format. Can't wait to see a technology revolution here streamlining entry and providing real loyalty benefits that don't waste my time. read more

Costco Wholesale - Slow checkout - Wholesale Stores Near Me - Irvine, California

This Costco is always busy at all hours of the day but it has a lot of authentic ethnic food. I came here during lunar new year season and saw so many lunar new year items. Because it's so busy I only come here only when I'm looking for specific Asian items I can't find at my own local Costco. read more

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I love to shop at Costco. Went to this location today to get gas, then went inside to shop. This warehouse is smaller than the one in my area but it has just about everything. Surprisingly, they didn't have a lot of stuff on sale this weekend and it's a holiday weekend. I was surprised to see a lot of asian snacks and special items that they don't have at the other two locations I usually go to. The optical department here is fairly large and it carries a lot of designer frames. I usually "get lost" in Costco warehouses for several hours. :) read more

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Love my weekly costco trips. Always something new and delicious. The prices are incredible and so is their return policy. read more

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Everyone's favorite place to buy in bulk! I'm here weekly to buy things I need. I'm also here weekly to buy things I don't need. What I like: Early shopping hours for Executive members, 5% cash back on gas for Costco Citi cardholders, Kirkland Signature products, $4.99 rotisserie chicken, samples, the whole bakery department, generous return policy What I don't like: Parking, new food court choices, the terrible Snowfox sushi, not enough gas pumps at this location, some of the produce goes bad really quickly, products are constantly rearranged around the warehouse, and you can only redeem rewards once a year I sound pretty negative pointing out all those minor inconveniences, but I will continue to shop here regardless because the membership pays for itself. read more

Costco Wholesale - Assorted Chips, Mini Chocolate Chips Cookies, Any Two Pack Bagels - Irvine, California - Wholesale Stores Near Me - Irvine, California

Costco has great prices for their members. Load up on household supplies like paper towels, toilet paper, water bottles, etc. Don't forget to fill up your car's gas tank at the onsite gas station. Grab a meal or snacks from the food court. Use the Costco Citibank visa for cash back on all of your purchases, especially at Costco. The cash back more than pays for my annual membership fees. read more

This pharmacy is the worst. After being put on hold multiple times a woman named "Lenora" if that even is her real name answers so rudely like it's my fault she works there. She even makes an insulting comment that I sound like I'm " under water". When I told her she's being rude she proceeded to speak to me sarcastically. I want to know why unprofessional people like her are being hired to deal with frustrated customers who not only are struggling to get medications on time but are also being made to wait and be treated so disrespectfully by their employees? read more

This is our favorite Costco. Everyone is always so kind. Our favorite employee is the man who makes a rhyme or song with his samples. We love him! read more

This Costco is busy but the employees do their best to keep up! The samples are always seamlessly flowing and the shelves are always stocked with new and rotating items. The prices cannot be beat - that's why everyone and their mother comes here! read more

My go to Costco! Sometimes the line for the food court gets kinda long but I love the chicken bake. Lines get super long here in weekends sometimes. I love how they always have large selection of asian frozen foods here. read more

Costco Wholesale - Chicken bake - Wholesale Stores Near Me - Irvine, California

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Poor customer service. Went in late today around 7:30pm. Wasn't really that busy. Pushed the button for help and waited for 10 minutes. No one showed up. I finally asked someone, they said someone was coming, waiting other 10 minutes. Nothing. read more

Location is clean and organized. Staff at return counter was rude and disrespectful. Even though we had no issue or complaints just did return he was not friendly or give smile. read more

I come to Costco for groceries and other basics and am always happy with the prices, but this review is for a television I bought there from Mikeee. I had a bad customer service experience at another TV store and came to Costco expecting minimal service. I was wrong, I was greeted by Mikeee and thankful for his help. He is passionate about helping customers and knows the product. He could have steered me to spend more but asked what I needed and pointed me in the right direction for my needs. The new TV is great. Thank you! read more

A great store with high-quality products, convenient parking, delicious food, alcohol, dietary supplements, home appliances, low prices, and a product warranty. The best ice cream around! read more

Costco Wholesale - Wholesale Stores Near Me - Irvine, California

Who doesn't love Costco?!?! I will say however, this particular location, prices were much higher than HB.

some people apparently have a need to regurgitate tired old ignorant complaints!! this store is great the- staff are amazing lots of veteran employees with a good attitude who help you and appreciate you and their jobs thank you all so much yes it gets crowded at times proof positive of a well run store with great prices what could be more obvious!!!!! read more

I LOVE Costco, but this is my least favorite Costco in the area. First off, the parking is ALWAYS horrendous (even a weekday afternoon!) and feels dangerous with the number of cars and pedestrians jammed together. Secondly, it's always busy and therefore there are times in which key staples, like eggs and roasted chicken have completely SOLD OUT. Lastly, and this is what prompted the review, the meat department was DECEPTIVE with the ground beef they sold! This was a nearly 7pound package, which appeared to be fresh outside, but when I got home and opened the package, the rest of the ground beef in the interior was brown!!! Refer to the photo to see what I mean. If I had known this, I (and many others) would not have purchased the ground beef. Very disappointed in the deceptive practices from the meat department; I will never return here for red meat again. read more

Costco Wholesale - Deceptive practices! This is what the Costco meat department does to sell their old ground beef - Wholesale Stores Near Me - Irvine, California

I just came back from Costco and had one of the worst experiences I've ever had with a cashier named KEVIN T. My husband and I are both Asian, and from the very beginning the attitude felt completely off. We both clearly said "Hi" while making eye contact with him when we walked up to the register, and he ignored us. At first I tried to give him the benefit of the doubt and assumed maybe he was tired or distracted. But then at the end, when he handed us the receipt, I said "Thank you" and he ignored me again. At that point it started feeling intentional. After that, I even repeated it louder two more times just to make sure he heard me, and all three times he completely ignored us. Even the customer behind me looked confused and uncomfortable watching the interaction. I honestly cannot understand how a huge international company like Costco allows employees to treat customers this way. Even if someone personally dislikes other races, this is still a workplace and basic professionalism should exist. It's even more shocking because this happened in Irvine, one of the most diverse areas in California. I really hope Costco provides better customer service and diversity training, because dealing with subtle racism like this is beyond frustrating. Nobody should be made to feel invisible just because of their race. THANK YOU KEVIN T. read more

I had the most wonderful experience in the pharmacy. I waited in line and finally received the best customer service and kindness from a nice lady named Anna . She helped me with my phone so I could pay in advance set up. This Lady is a asset to Costco pharmacy. thank You read more

Usually a very good experience at this store; however, yesterday (Saturday) it became painful just to navigate through the aisles. They have narrowed each aisle in the recent week(s) such that "shopping-cart-road-rage" is a possibility. read more

Nice and organized Costco! They had ample samples and everything is easy to find. As usual, it's a reliable place for me to get my household needs. The staff were very kind as well. read more

An amazing price for a killer taste! It's such a steal. This hot dog and drink combo is under two bucks and honestly tastes incredible. I seriously recommend it to everyone. You have to try it! read more

+ Thanks to the efficiency of their pharmacy, I was able to have my prescription transferred from a different Costco to this one quickly and pick it up, despite my arriving 5min before closing. The pharmacist that helped me was polite and helpful. However during my consultation the next pharmacist wasn't very friendly nor seem happy to be there. - Not a wide selection of rice. . Crowded store and parking lot. It may be easier to find parking on the side. read more

Why are all the staff at Eyewears section always so rude? Rolling eyes when they think we don't follow their jargon... Their abrupt answers are really starting to get on my nerves, not to mention expensive Eyewear check price here... maybe i should take a visit to another location next time read more

Epic shoutout to DYLAN at the Tire Center! The entire team has always been super helpful and courteous, but Dylan went Above & Beyond for me yesterday morning! I needed help with a battery purchase and he clarified all my questions with patience and knowledge. His customer service is impeccable and his willingness to make sure the job was done the right way was just amazing! I am super thankful for your assistance, Dylan! Please give this guy a raise and a well deserved promotion! read more

Not bad. Clean and well organized Costco location. And it's so much closer than the others I used to go to lol, I can't believe this location has been here all along... not more 25 minute trips to the other ones on Cabot rd, Laguna city I believe. Parking was a bit hectic here today Friday around 1:30 pm. But that's to be expected at all Costcos. I usually park a bit far from everyone, less traffic, but the exit was definitely a pain. I did not see a gas station here, but I didn't look for it either. Don't know if it has one (Not that I use it anyways lol). The food line outside was pretty long, I've heard the hotdogs here are really good. Maybe next time. read more

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I always use the self checkout and it's great, I don't have to deal with anyone. But today I needed to pay with cash and the self checkout doesn't allow a cash payment. So I had to use the rude cashier and his barking ultra rude assistants to checkout, this is them barking their orders at me...Give Me Your Costco Card!" "Don't Stand There!" "Move Over There!" "Move Up So The Next Person Can Put Their Stuff On The Conveyer Belt!" (My transaction wasn't even completed, why am I moving up). Your employee even barked orders at the next customer in line, in which that customer was confused at her rude nasty behavior as well. These employees would be best suited on overnight stock and far away from customers since they clearly can't be polite. read more

Costco never disappoints! The prices are unbeatable, especially when buying in bulk, and the quality is consistently excellent. From fresh produce and organic options to electronics and home essentials, they really do have everything under one roof. The staff is always helpful and the warehouse is clean and well organized (for a Costco!). Checkout lines can get long, but they move fast. And of course, you can't beat the food court -- the hot dog and pizza combo is still one of the best deals around. If you shop smart, the membership easily pays for itself. read more

What has happened to the Costco employees? Yesterday I was at the Irvine Costco and was loading the conveyor with purchases. As the belt came around there was a big wet spot. The checker a heavily tattooed Latino guy and the girl (also Latino) carting were in a conversation. I waited until there was a break in their conversation to ask for a paper towel to wipe the water away. He did not acknowledge that he had heard me instead continued his conversation with the girl. I asked again and he turned and in an irritated voice said just a minute! WHAT!!! Clearly their conversation was more important than helping a customer. Both of these employees should by sitting in the unemployment office. read more

I love costco. I love their products and i use to love their customer service until lately! I am writing this review so management can correct it and get it back to how it was that made a difference! 12/26/2025 susie does her job well but with an attitude. Pre scanning my items all with unfriendly attitude, no smile no thank you no nothing. When i said thank you no reply. Nothing like a typical costco team member. Then went up to the register and Fredo was complaining about something someone asked and he was saying "thats not my job" he was sharing with a co worker! This is not how costco was. They are starting to act like Walmart members. I hope this is mentioned in staff meeting and corrected so costco can keep their beautiful reputation and stay unique in their ways. read more

Not sure where the breakdown in pizza was, it's normally a relatively efficient system. But called an order in while shopping. Paid at the register in the warehouse. Came out to the food court to find 20-30 people standing and waiting, not to order food, just to pick up pizza. We have been standing here waiting in line for an hour now. The warehouse is closed and the phone is now routing back to the announcement of their hours. Admin line goes unanswered as well. Fail. read more

Review for Costco - Irvine (Technology Drive Location) I wish I didn't have to keep saying this, but maybe it's just time we face the truth: customer service in America has gotten worse--even as prices keep rising. The sad part is, you can pay someone $20-$23 an hour, but that doesn't guarantee excellent service. Especially not at the Costco in Irvine off Technology Drive. This location has given me some of the worst customer service experiences I've ever had. And I hate to say it, but as a Black man, it's painfully clear when you're being treated differently. The service I receive here is consistently cold, dismissive, and disrespectful. It doesn't matter how much money you spend--they simply don't care. Today, I asked a simple question to an employee named Erica who was pre-scanning items. I asked, "Why do you pre-scan if the items have to be scanned again at the register?" She immediately got defensive and said, "Do you want to speak to my manager?" I wasn't being rude--I was just asking a question. Her tone and attitude were completely uncalled for. It got worse when I spoke to the assistant manager, Claudia. Before I even approached her, Erica had already gone over and said something to her. So when I did speak to Claudia, she was already standoffish, arms crossed, attitude ready. She didn't try to understand me. She didn't deescalate. She just looked like she was waiting for me to make one big gesture or raise my voice so she could label me "aggressive." And I'm standing there like, "I'm not even going to give you that energy." Because I'm not the bad guy here. You can tell when someone doesn't want to talk to you--and she made that clear. I left that conversation more frustrated, more disrespected, and more certain that this location doesn't value Black customers, doesn't value questions, and definitely doesn't value accountability. I come from a customer service background. I worked in fast food, retail, and management. We were making $5.75-$7.25 an hour--and we still showed up with respect and professionalism. So there's no excuse for this kind of behavior when you're making over $20/hour. This location also tries to cover diversity by having one Black employee on the whole floor, like that balances things out. It doesn't. It feels fake. The environment is uncomfortable, the energy is off, and the service is trash. I hate to write reviews like this, but I refuse to stay quiet. If you're Black, or just someone who values respect and good service, I recommend you take your money elsewhere. Costco as a company might be great, but this location? It's a joke. Do better. And until you do, I'm done shopping here. read more