Like everyone else, I loved this store until it came under new ownership. It has really gone…read moredownhill.

My location is wrong, I am in Orem and have looked forward to my outings at Tai Pan Black Friday…read moreevery year. After my home was lost in a fire I was given a $300 gift card to help replace my belongings. When I went to use it this week I was told that it would not be honored. Talk about adding insult to injury. I asked to speak to the manager and he was completely unsympathetic about it and could care less. They got $300 and kept it. This is theft in my opinion. After I was given a number to call to resolve the issue and calling it the number is disconnected. This used to be my favorite store, but it is now just a huge disappointment.

I've noticed that Sam's Club is way more efficient with how they do things. It's also not as busy…read moreas provos Costco which is just packed and awful. Lines are super slow. The prices in Sam club are starting to be cheaper then costcos as well. The only issue I have with Sam club is the fact their food court is mid. The food is not as good. But I'm definitely converting to Sam's Club.

Clean, well stocked, and friendly employees. They have a very large snack selection with great…read moreoptions. They also have a lot of frozen chicken options and great seafood selection as well. I like how large their prefixed meals selection is. You can never go wrong with a fresh pretzel and pizza for dinner from the cafe!

I love to get all the plastic containers we need here. The quality is excellent and the prices are…read moreequally excellent. Hours are good and the help given is super.

I parked in there lot to buy supplies for my daughters wedding and they booted my car while I was…read morein their store and I had to wait 45 mins for the guy to take the boot off of my car. THE OWNER WAS SUPER DISRESPECTFUL about the situation as well

I have had several issues with things I've purchased and they refuse to take returns even if the…read moreproduct was broken or food disgusting and bad. I bought sheets with the wrong fitted sheet and they will see if they had one to swap out but they would not take the return if they didn't have one to replace the fitted sheet. And then the manager asked what was going on and as I'm explains repeated tells me to calm down. I have a respirator issue (not contagious) so I have to talk louder to be able to talk. I told him repeatedly I wasn't upset but it was hard for me to talk. So rude. The staff also made comments to each other like "you'll love this." Like I'm being insane. I've worked in customer service for years and this was awful. I'm no idiot. I can see the rolling eyes and looks they have me and eachother. I'd im spending over $50 on sheets I would like the correct size on the label. You've definitely lost a customer and I will make sure my friends and family know how terrible this place is and they will not honor their products whatsoever.

I love shopping here! But my goodness it is really hot in the store. FYI you guys should really…read moreturn on the AC. I feel bad for your employees because they gotta work in that all day!

Came here since childhood best Costco I've ever been to always new things super kind staff amazing…read morequality of clothing best cafe food but kinda expensive super busy on Sunday and Saturday morning though kinda overwhelming. Best Costco in Utah would come until I die.

This Costco is great! The staff are very helpful. I like to go on Saturdays around lunch time --…read morethey have the most samples during that time haha. Costco is my favorite grocery store. Everything is such a good value. I'm so happy to see that they are offering more and more Asian products. Both the Chinese and Koreans dumplings are delicious and a good deal! I always buy a couple whenever they're on sale. They have dubai chocolate available too!

Always fun to visit. I love the wool projects and found the perfect backing fabric for a quilt…read moreproject. They went all out during the last Quilt Shop Hop! Helpful staff each time I've gone.

Cute shop with unique items. I've visited a lot of quilt shops and this one has items Ive not seen…read morein other shops. Also, a little of wool and applique.

Love that this place feels like a treasure box every time you go back and also love that it still…read morefeels somewhat hidden- I've never had to deal with crowds even in college town.

I, like many people during the pandemic, have really gone on a houseplant spree. I want to be a…read morebaby and mention that I was into them long before it was cool, but admittedly, have ramped up my hobby, and am currently 100+ plants in, on the way to turning my entire house into a jungle. For the last few months, I have heard mention of Planted Earth Floral from various members of a plant group in which I participate. The "Floral" really throws you off, as I would assume they are a florist, rather than a mostly-antiques-with-a-side-of-houseplants-shop. When I heard they had some long sought String of Turtles in stock, I made the drive down to Orem. They are located right off State Street, in a beautiful Victorian brick house. The facade is cluttered with décor: signage, furniture, garden statues, and other large decorations. The interior arrangement of goods matches that, but it is in the charming way where you never quite know what you will discover. When I walked in, a gentleman was at the front desk looking at his phone. He looked at me, more than once, but without a smile or any sort of greeting. Thus, it felt awkward looking at the goodies in that immediate area (and there was a doozy of a jewelry collection). I wandered through the rest of the store noting lots of great stuff: Victorian fur coats (and plenty of other vintage clothing), candy colored depression glass, beautiful pottery, prints, and all the staples one would hope to find, but I was on a mission, and only gave it a cursory glance. Plants are housed in a little greenhouse, and it is not a particularly large area, but they have some real treasures! Many common plants, but plenty that feel more special, like the aforementioned String of Turtles, Prince of Orange and Birkin Philodendrons, several varieties of Alocasias (even trendy Black Velvet!), Calatheas, etc. Many sizes, in hanging and standard pots, macramé hangers, etc. I was very pleased, and tempted by many, but only have so much space, so forced myself to stick with the plant for which I visited. Prices are comparable to other area nurseries, and I think the same could be said for their antiques. When I paid for my purchase, the same gentleman who had been at the front when I arrived assisted me, and he was as nice as could be! He shared care tips for my baby, and told me about the little tree frog they have living in their terrarium. So don't be put off if your encounter initially feels unfriendly. So far, my SOT is living the good life in a terrarium I crafted at the store owner's recommendation, and he seems happy as can be. Planted Earth is an excellent option for a lesser-known nursery that just might surprise you with your wish list plant.

A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

University plays as a nice clean indoor mall with a mix of various shops and eating places it's a…read moregreat place to walk around during the evening for the kids. The vendors that are in there aren't too intrusive when you're walking by them. The Eden places aren't completely packed even during busy hours. My only complaint is I wish it stayed open an hour longer. It closes at 9 pm.

I'm a child of the 80's and teenager of the 90's, so malls are a big part of my upbringing. I have…read moremany fond memories of going to the mall with my mom, or as I got older, with my friends. It's hard for me to imagine a world where malls are obsolete, but I do fear that we are going that direction as more and more people do their shopping online. That said, the University Place mall may be immune to that simply because it's located smack in the middle of town with so much around it. People will come just out of convenience of location. There are all the stores you'd expect, and a few surprise ones too. It may not feel like there are a lot of people inside, but the parking lot is always crowded. I think this is because there are lots of adjacent or nearby retail places that share the parking, and it can get a little congested.

Every self-checkout station constantly has only one or two plastic bags. It's like the store…read moremanager can't seem to figure out more bags are needed. especially when this store pushes self-checkout. Last visit had a store clerk standing around at self-checkout looking bored. When I asked about the lack of bags, she said there is a Target store, which I reminded her didn't open for two more hours. Thank God Walmart is building a new superstore a couple miles away in south Provo.

I had a very nice shopping experience this morning. In town for a week with a bunch of colleagues…read moreso we hit the grocery this morning to stock our hotel fridges. This Fresh Market carries all my favorite brands like Noosa yogurt & Kind Bars, organic produce, and Diet Coke! Has a grocery, bakery, deli, pharmacy. Lots of candy!! Everything we needed. Good prices. Big parking lot. Marie at check-out was helpful and speedy. Brook was very nice and assisted us returning our carts. The whole staff was very friendly. No line at all on a Sunday morning.