Although I did not see the optometrist, I did come to get prescription on a pair of gucci glasses I had. Michael was helpful, assisted with my rx, and I recieved a call back within a week to let me know my glasses were ready. I was always so afraid to provide my own pair of glasses as I know they aren't responsible if they break, but I was put at ease after recieving these. Will def come back for future frames. read more

Costco optometrist, my trusty sidekick in my quest for fashion forward clear vision. This is the second time I have used Costco for my eyewear needs. I brought in my own frames, they sent them out, I asked for the mirror finish, transition, and a week later, I was walking out of Costco with compliments and winks. Shout out to the staff. Appreciated the personalized care and attention I received when I placed my order. read more

I came to this Costco Optical yesterday to have one of my eyeglass nose pad replaced because it fell off. Yes, I was walking around with just one nose pad for awhile LOL. And yes, my right nose is still hurting LOL. Anyway, I took a number and waited to be called. A gentleman just walked towards my way and asked how he can help. I don't think he was going by the number though... however, I was the only other customer there besides the one already being helped. I informed him that I needed one of the nose pads replaced or placed actually LOL. He offered to replaced both of them before I could even ask him. Thank you sir for the great customer service! I'm a happy camper now with brand new nose pads. I may just go get my other eyeglass nose pads replaced as well. Thank you Costco Optical! read more

Great service and great experience overall. I love my new glasses. Thank you so much!

This was great! They did a better job here than my local ophthalmologist office. I really liked the Dr and love my new glasses too.

I had an overall great experience at the optometrist's office at Costco today! I made an appointment to get an eye exam for new contacts and the receptionist who picked up the phone was super friendly and helped me get an appointment for the same day. When I came in, I filled out some paperwork and once I was done, I was lead into the back of the office to have my eye exam done. There was no wait at all! After completing the eye exam in just about 10 minutes, I got to meet the doctor. Dr. Homuth was kind, funny, and really easy to talk to. He even explained to me every part of my eye that I was looking at in my retinal images. After a few more tests with him and being given my prescription, I was lead back out to learn how to put contacts in (note: there is a $21 fee for this training) as I had never worn contacts before. The optometric assistant (I didn't get her name - but she has the really pretty eyes) then took a seat with me so that she could teach me how to put contacts in. She explained everything really well and in less than 15 minutes, I had learned how to put my contacts in and take them out all on my own! But let me tell you, it wasn't easy. I couldn't stop blinking for the life of me, but alas I was finally able to do it and she was super patient with me. She told me there have been people that have literally sat there and tried for hours so I was pretty proud of myself :P After we were finished, she gave me about 10 pairs of daily disposable contacts to take home and let me know I could order more with my new prescription in the lens department if I wanted to. When I got out to the lens department, I was helped by Jacklyn. She was really friendly as well and answered all of my questions before helping me order 2 boxes (6 month supply) of Acuvue contacts. Everyone we interacted with today was very helpful and genuinely seemed like they wanted to help and I really appreciated it. I think it's worth mentioning though, we have had one bad experience here at the lens department. A couple of weeks ago, my husband and I were there to ask where we were supposed to wait for his eye exam appointment and the guy that was behind the counter at the time didn't want to give us the time of day. When we approached him, he just put a finger up, signaling for us to wait and didn't say one word or even look up from his computer. Too bad he was the only person at the counter so we had no one else to ask. We ended up just going into the optometrist's office to ask if it was okay that we wait inside until his appointment time. That was the one bad experience we've had in the lens department, but other than that, everyone else we spoke to today was very helpful. read more

Costco Optometrist - Optometrists Near Me - Montclair, California

My appointment was for 1045 today and I was promptly taken care of walked through the different vision testing stations. Saw the doctor and was checked out and paid up by 10:53. It was a bummer that I had to have such a late start today because I had this eye exam, but it was so fast and painless That it honestly made my day. Thank you to the young ladies working today, May 4. read more

Dr. Kristy Hormuth was outstanding. She worked with me to fine-tune my prescription for a new type of contact lenses. She gave me a trial pair, which I wore home and discovered I couldn't see well when reading. I got another appointment and returned two days later, and again, she worked patiently to get me the best vision. I enthusiastically recommend her. The other employees in the office were pleasant and efficient. read more

They don't sem to care much about customers or have any customer service skills. The doctor's that I encountered were friendly, but their staff could care less. I feel like covid deterred people from going out, and this optometrist should consider changing certain policies due to that. If you have an issue with your prescription, whether there's a pandemic or not, it must be taken care of in 90 days. I'll be taking my business elsewhere. read more

Originally, my boyfriend came here for his eye exam. The doctor was super nice and accommodating. My boyfriend was fitted for glasses and contacts within 15 minutes and we left with a trial pair of contacts. All of this was done for $99, which I thought was a good deal. A few weeks later, we were at a LensCrafters looking at glasses and my boyfriend found a pair he likes, so we called this Costco office to fax over the prescription. The girl on the phone agrees, takes down the number, and tells us that she will fax it over immediately. We waited 30 minutes and nothing was sent over. After another 20 minutes, my boyfriend called the office again. A different girl picks up, and my boyfriend explains the situation. She asks for his email so she could send it over, but their system is "having issues". My boyfriend says it's okay, and the girl says she'll send it over within the next 10 minutes. After 15 minutes, we call the office for A THIRD time and get the second girl back on the phone. She tells us that her system is still having problems, but she will attempt to send it over now since she has the file in her hand. My boyfriend states that he is going to stay on the phone until she sends it, and miraculously after another 10 minutes of being on hold, the girl comes back and simply says "I sent it." And then my boyfriend gets the email. Overall, we waited about an hour and a half for an email. This was extremely rude and inefficient since we were already at the LensCrafters waiting to get the glasses fitted and the lenses treated. It was a simple email to send over or a fax to send. I don't know why this was so hard! read more

I have been waiting 5 days for today appointment , and after I got there , they told that they don't accept my insurance , and they asked me on the phone what insurance I have , they have to check before I go there not after , they should of tell me on the phone that , not after too late read more

I've always found that prescription eyeglasses to really expensive, even more so after Los Angeles Times ran an article, describing the markups in the optical industry to be close to 1000%. I wear progressive lenses, so I've resigned myself that the lenses will always cost more, but I'm just looking for a little bit of cost relief. I've always had my glasses done at my optometrist, but I wanted to take a chance with Costco, just to see how good of a job they did. In a word, great. I wasn't impressed with the selection of frames, so I bought some on Amazon and took them here to have them finish my glasses. For close to $200, they set me up with my progressive lenses, with Transitions, polarized, and bunch of other things I can't remember. And it took about a week, and they texted me when they were ready to pick up. Couldn't be happier. Definitely recommend. read more

Great service. Was able to walk in. Was in and out quickly. Purchased two sets of glasses at Costco Optical. Hard to beat deal. Would highly recommend. read more

Wow what a great experience!!! The staff is just exceptional. Everything was wiped down, my appointment was right on time and again the staff was so mice and helpful. It was my very first eye appointment ever and they took their time and explained everything to me. The Dr was kind and funny and put me right at ease. Then i walked over to order glasses which again was just an easy informative and quick experience. Thank you to all the staff that i unfortunately do not remember their names but i will get them when i go back to pick up my glasses. read more

I went in to purchase a new set of prescription glasses. I picked out 2 pairs and the assistant helped on which one to pick. I believed he was going to order a smaller size to fit since the pair I chose was large. When I went to pick them up I was very surprised the frames were the same large frames. To make them fit he bowed out the arms. I had to pay for them when I placed the order. I couldn't get my money back he said I can order another pair for $30. WHAT??? Prices are great... you get what you paid for. I'm extremely disappointed and will not go back. Costco is great for everything else but eye ware. Leave that to optical offices. read more

Great place to get your eye exam and they take most insurances. Very cost effective quick and thorough

Cynthia has been the most helpful person I've encountered in awhile. She is far the best receptionist ever!! Thanks Cynthia for all your help read more

Good place for eye exam. Quick professional job. I was a walk-in and they took very good care of me. Highly recommend!

Quick easy and fast. They did a great job. Every thing was done very professionally. The dr was kind and the Assistants were very helpful

If your in a rush? Costco is where's it's at... quick and friendly staff in and out in less than 20 minutes..thanks again Def.Recommend!

I retired after 37 years of teaching. My Benefits department from the district recommended Costco Optometry for my annual eye exams as a option to an eye plan. I have been going for 5 years now. I am so happy with the Costco Optometry department in Montclair ! read more

The female employee cleaned my glasses, but got another customer whom she had helped previously. I told her I would go to Sam since he wasn't doing anything at the time. He adjusted my glasses, but smudged them while adjusting them. He was not focusing on his adjustment but was listening and looking at other customers. I told him the adjustment was fine but my glasses were all smudged again. When he brought them back there was a big scratch on the left lens right in my central point of vision. He told me he could fix it but it would take a week. I didn't have other glasses to wear home so I left with the scratch right in the central vision. It ticks me off he scratched my glasses. He told me he would put down that he scratched them and that he wouldn't ordinarily fix them free. It was such a grand gesture since his carelessness is the reason my glasses are damaged. I tried to call the manager, but no one answers the phones. This is a weird Costco. Who's in charge here? I received a response from Rick, the optical manager regarding the situation. He is a great problem solver. I can pick up my new lenses when they come in at the Rancho Mirage store. Thanks read more