Kara, was amazing! She was extremely patient, and knowledgeable. This was my first time doing the…read moreglasses process and she made me feel comfortable.

I tried this place a while back but was very disappointed in the hours of operation. Depending on…read morehow long it takes me to get there because I take the bus I felt like a wasted my time. I tried to go on a Saturday only to find out that they were closed. I went back because I really wanted to give them the second chance. The staff are completely professional nice and patient. What I did see is that the doctor is very unprofessional. To beginning with, he was talking down to his employees in a very condescending and overbearing way. If you want to keep employees, I believe you need to treat your employees with respect. After that I decided to leave and never come back. 0 out of 10

I was not the patient, my husband was. I'm not going to go back and forth with a business that…read moretreated my family the way your business did. I said what I said, do better in the future. The END!

I have been going here a few years now with my VSP insurance and they are great in covering all…read morevision needs, testing, and frames. They let me try contacts for a week and showed me how to put them in, the staff is very nice and so is the front desk. The selection of eye glass frames is substantial with great brands!

the team at the Manhattan Beach office is excellent! Everyone is nice and professional. They answer…read moreany questions you have but are still able to keep things on schedule. I highly recommend!

I recently went to this optical office and I left there very disappointed because the way I was…read moretreated by the person in charge of insurance an prices a Spanish speaking person made feel like they don't want my business he was very sharp in his answers in a bad way I used to go here and there were a couple ladies that took her time explaining insurances and costs this person Gilbert does not know how to treat people and should not be in the front office period he made feel like I didn't belong there because of the type of insurance that I have before me and all my family used to go there for all our eye needs but we move and now we are back in town but I guess things change not for the better,What a shame. Very disappointing RN

I needed to get an eye exam and new glasses, so I decided to give Manhattan Beach Vision Group a…read moretry as it was highly recommended by one of my friends. Upon contacting them, I was able to quickly and easily make an appointment to be seen. Within a few minutes of speaking with the receptionist, I received an email with a link to complete the new patient forms. It was recommended to complete online to expedite my upcoming visit. Just like over the phone during my initial call, the staff was incredibly friendly, professional and efficient. Shortly after checking in, I was whisked away to begin the eye exam where I was helped by the optometrist's assistant Max, who was great! Next, I was seen by Dr. Pham, who completed the exam. She was super friendly and thorough. She was not rushed and took the time to answer my questions. Last, but certainly not least, I was then escorted to pick out and get fitted for glasses by Wendy. Not only was Wendy friendly and professional, but she was SO helpful in helping me understand my insurance benefits. Again, I was not rushed. In fact, she encouraged me to take my time, so that I could find the right pair of glasses. Plus, she went over all of the lens options, which was very helpful! All in all, it was an outstanding experience, which was executed by a very well-trained, friendly and professional staff. I highly recommend Manhattan Beach Vision group!

DANGEROUS MEDICAL NEGLIGENCE. THIS IS A UNCARING CORPORATE FACTORY POSING AS A SMALL LOCAL…read moreBUSINESS. Warning to the South Bay: This is NOT the local, caring optometry office it pretends to be. They are part of VSP Ventures, a massive corporate giant (Google it & see attached pic), and it shows. They treat patients like numbers on a spreadsheet, not humans and repeatedly got my eye exams wrong. The Negligence: For six years, they failed to diagnose a standard condition I've had since 2017. In July 2025, Dr. Lee removed my astigmatism correction entirely. When I explicitly told her I couldn't see and questioned the prescription, I was dismissed. A manager promised to call me back--no one ever did. The Result: I spent months driving with dangerous, blurry vision and wasted over $3,000 on 9 pairs of useless glasses because I thought better glasses would help me, but the problem was their incompetence. I finally went to a new independent doctor (Leaf Optometry), who immediately diagnosed the issue and confirmed Manhattan Beach Vision Group has been getting it wrong for years after looking over all my previous prescriptions. Do not trust your eyes to this factory. They care about volume, not accuracy. Go to a real local doctor who actually listens and cares.

I had an absolute great experience. Arsenio was very helpful and knowledgeable he got me in and out…read morewithin an hour. He was very professional and had amazing customer service. I definitely will be back for another pair of glasses Thank you, Arsenio.

I had an absolute great experience. I have been wearing glasses for 20+ years & i have never…read morereceived my glasses in the same day as my exam so i absolutely looooove that they offer that here. I appreciate how patient everyone was as i was selecting a new pair of frames (I am really picky) Nobody rushed me or complained about how long i was taking. I loved how the doctor explained everything & took his time during my exam. I really appreciate how everyone has great customer service and was very understanding. You can tell everyone here genuinely cares for their guests.

Weird experiences with this place, I once scheduled an appointment as a new patient and when I…read morearrived no one was there, doors locked, I called the phone number where I made my appointment and no one answered. I never went back, yet this place still bothers me to come back as if I'm really going to waste my time again with this sketchy business

When using the website to request an appointment the staff here are very timely and will get back…read moreto you very fast. It has been overall an ease to request appointments and get everything in order. There is a good variety of frames in many price ranges and the staff is so nice And patient as you try all the frames on. I appreciate they have the nicer frames in stock because buying online has been a struggle finding the right frames that fit my aesthetic. Overall had a great experience here.

My first visit ever at North Torrance Optometry and I'm beyond words of the professional service…read morethat I experienced. I had a 4:30 pm appointment and as soon as I walked in, I waited about 3 minutes and they had called my name already. I was greeted by the front desk receptionist Silvia with a welcoming smile! I was then helped out by Micah who performed the preliminary procedures for my eye exam. He was very professional and took the time to explain what each state of the art equipment does. I was then seen by Dr Chad Shimazaki. Awesome optometrist. Very professional and helpful! He took the time to explain what all the results meant from my eye exam. He made me feel like I was part of North Torrance Optometry family already! Lastly, I was able to meet his father Dr Tak Shimazaki, the one who started it all. He was very friendly and welcoming. He was even doing some housekeeping to make sure the office was nice and tidy. Hands down I highly recommend North Torrance optometry to anyone looking for help with their vision. At the end of my consultation, Wendy who explained all the numbers and pricing to me was super helpful! I have nothing to say but positive things about this business! Very professional and great service!!! Highly recommended!

10/10 customer service! Explained the process and cost. Good selection of eye glasses and…read moredifferent price point . Will recommend your business to friends and family.

Exceptional eye care! The best optometrist experience I have ever had, which says a lot as someone…read morewho's needed glasses/contacts since childhood. The care was highly detailed and personalized, and I left significantly more educated in my eye health and overall health. As a healthcare provider myself, all of that is wonderfully valuable and appreciated.

Went in with a frame I already had that needed fixing. They were a me to fix so I used that frame…read morefor them to put in new prescription for reading glasses.