Clean and efficient eye care facility. I was seen by Dr. Anna. She was so friendly and warm. I…read moreloved it. I was also helped by two other gentlemen (I forgot their names). The only down side is I waited for my glasses for a month. They never called to say that it was ready. My appointment was 10/14/22 and I got my glasses on 11/2/22. Apparently, it has been ready. I wish they would have told me. Other than that, it was a great experience. :) and I love my glasses.

First off, Dr. P is not only welcoming, warm, caring and beautiful but also extremely knowledgeable…read moreand will answer any questions in a way that is understandable!

The optometrist, Optometry technician/front office staff were very professional. I am so grateful…read morefor their help! Even though they said it might take 4 to 6 weeks to receive my new glasses, I got a nice surprise when they arrived within 1 week. That was epic. Now I can actually see well again!

Dr. Kathy is a gem. Professional, friendly and thorough. And Karen who was running the front of the…read morehouse, was rocking it with all the busy work of greeting patients, answering phones, and carrying out the services necessary for perfect frames, insurance queries, exam prep and all the little details in between...she was managing it all like a lady boss. This little office is tucked into a strip mall which means convenient free parking, easy in and out access and options like dining, exercise and quick stop shops. Got errands? You can probably complete some of them in the little mall and can likely complete all of them in the surrounding area. My insurance changed dramatically, so finding good, reputable and legit care sometimes takes a lot of research. I want good vibes, no chaos and don't want my medical offices to feel like churn clinics. I found Eye Zone meets my requirements and I'm glad I scheduled an appointment. I do have to wait several weeks for my glasses, but that is what it is with some insurance these days. The group here is rocking the process. What's not to love?

If I could give more than five stars, I absolutely would!…read more I wanted to take a moment to recognize Geneve, the Practice Administrator, for providing one of the best customer service experiences I've had in a very long time. My fiancé needed a same-day appointment before Friday, and as a brand-new patient, I honestly wasn't expecting much in terms of availability--especially on such short notice. This was actually the fourth office I had called, and by that point I was preparing myself to keep searching. From the moment Geneve answered the phone, though, everything changed. She was incredibly knowledgeable, well-spoken, personable, and genuinely kind. Our conversation felt less like I was speaking to someone at a medical office and more like I was talking to a friend I'd known for years. She even laughed with me while I jokingly vented about my fiancé's habit of waiting until the last minute to schedule appointments! Although the only appointment initially available was later in the afternoon--which wasn't ideal since my fiancé works third shift and needs his sleep--Geneve never made me feel like I was asking for too much. She simply said she'd verify his insurance information and promised to call me back if anything changed. I barely had time to consider calling another office before my phone rang again. She had already confirmed his insurance, and while we were talking, one of her coworkers mentioned that an earlier appointment had just opened due to a cancellation. It honestly couldn't have worked out more perfectly. The entire scheduling process was seamless, quick, and stress-free. Geneve's professionalism, positive attitude, and genuine eagerness to help made what could have been a frustrating morning into such a wonderful experience. Calling at 8:06 in the morning and being greeted with that level of warmth, patience, and enthusiasm truly made my day. Although I wasn't the patient, my fiancé had nothing but wonderful things to say about his visit. He mentioned how beautiful the office was and how thorough everyone was throughout his appointment. Since it had been well over 20 years since his last eye exam, he was pleasantly surprised by how comprehensive everything was. He also spoke very highly of the ophthalmologist, saying she were incredibly knowledgeable, informative, and never made him feel rushed. They took the time to answer any questions he might have had and made the entire experience comfortable from beginning to end. To Geneve: thank you for going above and beyond. Your communication skills, compassion, and dedication to helping people are truly exceptional. Employees like you are the reason people become lifelong patients. If promotions are based on outstanding customer service, I think you've more than earned one! Infinity out of ten--we will absolutely be recommending this practice to our family and friends. Thank you all so much for fitting him in and providing such an incredible experience!

Our little one needed an eye exam more than we realized. We finally figured out that the complaints…read moreabout sore eyes weren't allergies and were actually a vision problem. Our pediatrician's office very enthusiastically recommended PVFV, and it turned out to be a great referral! This was one of the most thorough and easiest appointments we have ever had. They ran all sorts of tests until they were very certain what our little one needed, but the whole process ended up being pretty easy and low stress because every person there, from the doctors to the staff, was just beyond kind and engaging. Our little one was excited about glasses and literally cheering about getting them by the end of the appointment. We also love that this is a local family practice, which makes for a much more personal and connected experience. You can tell they are really invested in the wellbeing of their patients, and we saw a handful of regular patients who obviously felt very comfortable and happy there.

I had a speck (felt like pebble) in my eye and in my panic state , spent the whole day rinsing my…read moreeye so much so that I removed the top layer of my cornea. Ouch. I didn't want to make the drive to my eye doctor in OC so I contacted this office and they were able to squeeze me in the same day. Thank you so much!! The staff was friendly, patient and professional. I have PPO insurance so I was able to go with whomever so that helped. In keeping with the friendly and approachable theme - Doctor Florister was also very friendly, patient and professional. And quite funny. She was a bit alarmed that I had rinsed off the top layer of my eye but reassured me that the eye will heal itself in a day or two if I stopped rinsing. The moral of the story I learned is that if something gets caught in your eyes- just rinse continuously for the first 15 minutes and then stop - whatever is in there would come out by then if not then no amount of continued rinsing would help. Don't be an idiot like me and rinse every two hours ! ‍‍ My eyes are back to normal now with the use of eye ointment and gel drops. No prescription medication needed and not antibiotics because she didn't think it was infected. Overall I was very happy with my experience with Eye Care Riviera and highly recommend it! Cheers!

Dr. Forister is the best eye doctor we've ever seen! She was incredibly thorough and explained…read moreeverything clearly, which made us feel very reassured. On top of that, she sang songs and interacted so kindly that my 3.5-year-old boy could sit calmly in the chair alone, something I didn't think was possible! She goes above and beyond. We're so grateful to have found her!

I just wanted to take a moment and praise the team at Riviera Village optometry. The doctors, of…read morecourse, are phenomenal but speaking to the admin team, they really truly care. This morning my family and I overwhelmed their team with four different phone calls within an hour of them opening, and while I can confidently say that many administrators would normally be thoroughly annoyed by that, their team was not. Their focus was on getting us what we need even if that meant taking a few more calls from us than expected. We live 30 minutes away now from them and would still gladly make the drive whenever we need to, even though there are many optometrists closer

Dr. Oku is amazing! She is kind, thorough, and makes eye appointments way more enjoyable than they…read morehave any right to be. She explains everything clearly, answers all my questions, and somehow makes getting your eyes checked feel relaxing instead of awkward. You can tell she truly cares about her patients and wants the best for them. Plus, thanks to her, I can confidently say I'm seeing life a little more clearly now Highly recommend Dr. Oku to anyone looking for a great eye doctor!

The doctors are great. Manu helped me find frames and was so helpful and wonderful to work with.read more

Debra Alexander is a scam artist and can be vindictive. I went to see her for contacts in December…read more2025 because I wasn't given a contact exam during my regular visit. I wasn't aware that a contact visit was separate because my eye doctor in CT always did both at my yearly visit. When I came in I had my eye exam and ordered my box of contacts. Then I came back in March for my regular yearly exam. Before I came in I received many messages telling me to wear my contacts at the visit. I thought why should I? I already had my eyes checked for contacts. When Alexander came in the exam room there were no pleasantries and she just immediately sat down and started asking me how my vision was and she put the letters on the wall. She changed the letters and each time I could not see them at all. I immediately panicked because I couldn't see anything and she had flipped the letters many times. I thought I drove here and could see fine and I was sitting in the lobby reading on my phone just fine. I didn't know what was wrong with me that I couldn't see. When I asked questions, but she didn't answer she just kept on with her test. When she was done she said I had a different prescription in both eyes and that I would need two new different boxes of contacts. She had me take out my new contacts I had just worn to the office and throw them away. I refused to do that so she gave me a case to put them in and I put her contacts in she was prescribing me. I told her they were uncomfortable. She wanted me to try them for a few days and let her know as soon as possible if I liked them so I could bring my other prescription contacts in. She then took me out to the front to place an order with the tech. Mean while as I'm trying to keep up with her I'm thinking wait a minute when am I going to be checked for glasses? I wanted to use my insurance for glasses. I tried to ask her but she went back in the technician office and she said she would be back. I hoped then I would get a chance to say I want to use my insurance for my new prescription for lenses. I didn't even want to change my frames because she doesn't have a good selection or very many choices of glasses for women. The glasses selection cater more to men. The tech came out and I asked her if the doctor was coming out and she told me no and that she was seeing her next patient. Alexander told me she would be right back. The tech started talking to me about the contacts and placing my order. I was very confused and frustrated and I told the tech I feel very scammed. I told her I had just come in the office and had my eyes checked in December how is it my eyes dramatically changed in a few months and now I'm going to need two new boxes(a different prescription for each eye), which is going to cost me even more money and these are not the same brand and they probably cost more because they were a contact that dealt with stigmatism and bifocals. I told the tech I didn't come in to have my eyes check for contacts. She said well it's because it says in your records that I complained that I should have had my eyes checked for contacts during my yearly visit. I had that conversation on the phone with the receptionist and she explained that they are separate visits. I understood once she explained it but clearly I was being punished and scammed at my yearly visit. I told the tech right then that I felt scammed and that I didn't want to order the new contacts and that I would stay with the contacts that I just received in January. I was happy with them and I wanted to use my insurance for new lenses in my present frames. The tech said she would report my feeling scammed and how I was treated by Alexander to the office manager. I thought to myself what for? She works for her what is she going to do. Once I got my glasses I requested my records so I could go else where. The receptionist told me that she would let Alexander know. I said ok but why can't I just come in and pick up my records. She told me that Alexander needed to look over them and clean them up. I found that very suspicious. Why do they need to be cleaned up. I asked for the last 3 visits and it took 5 days to get them. I went in and picked them up and left. When I got home I looked at them and saw that my December visit was not included. I went back the next business day and requested my records for that visit. They then had to get permission. I told them I wanted the records for the visit but they asked me did I want my contact prescription. I said well yes I want that included but that I wanted all the information on that visit like what I had been given for my other visits and I showed them the records that I had been given. After they talked to Alexander I was only given my contact prescription and not the test records of that visit broken down. How convenient that I wasn't given those records to compare my December visit with my March visit. Very Calculating!

Pros: quick to get an appointment (called Thursday for an appointment & was scheduled for that…read moreupcoming Monday), they sent reminders & texts so you can fill out all forms prior to your visit, parking was easy, once I arrived I was checked in & called back right away so no wait, they got straight to my eye exam, doctor was very friendly and informative, and they were able to show me what my prescription would look like. Cons: not much selection for frames to choose from for my insurance but I still found a decent basic pair of frames that I wouldn't have to pay out pocket for. There were other frames they offered a 20% discount for & im sure it varies by insurance. Overall I can't complain though. Definitely recommend this place

I went there to ask about nonprescription sunglasses. The receptionist said I would need an eye…read moreexam. I explained to her that I didn't need an exam. She insisted that I needed the exam for my insurance. I explained to her that my insurance allows for me to get nonprescription sunglasses. I asked her if she wouldn't mind checking. She cut me off mid-sentence and told me to have seat. She went to talk to the dentist and sure enough, I don't need an eye exam for sunglasses. The dentist was very polite and professional and explained that I didn't need an exam. I just needed to bring in some documents. The dentist was nice, but the receptionist makes me want to take my business elsewhere.

Dr. Matsunaga and the staff are extremely professional and courteous. Every eye exam is so thorough…read moreand the facility is clean and filled with all the best modern equipment. Been coming here for years and don't want to go anywhere else.

From Dr. Matsunaga to Brandon to the front desk staff, Southwood Optometry is amazing! Our family…read morehave been going to Southwood Optometry since 2021. He's very careful and thorough and Brandon is so helpful with picking and fitting our glasses. Scheduling our annual appointment for all four of us is always easy and love how efficiently they get through all four of us in an hour tops. We only stay past the hour when we need to pick frames.