Great and clean optometry department! The woman receptionist I talked with was very kind and knowledgeable and was able to answer my questions regarding my benefits and scheduling. They are flexible and even allow you to reschedule in less than 24 hours if something came up (the man receptionist I talked with, however, was not too knowledgeable and did not know how to use their own system and kept hanging up the call that I had to keep calling to book another appointment). Their pricing was also very competitive and was relatively lower than the contacts fitting in the LA area, and they also price match with 1800 contacts! The optometrist was also knowledgeable and kind and gave me tips on eye care along with a solution and case. When they did not have my brand of contacts, she gave me another brand so I can have a fresh pair to try on! Additionally, the location is very convenient and you can show while you wait. I would definitely recommend! 4.5/5! read more

Marc H. at Target Optical in Manhattan Beach was so helpful and kind! He took his time showing me all the different frame and lens options, both in the store and online, so I could find what worked best for me. He answered all of my questions and never made me feel rushed. The whole experience was easy, and his customer service was excellent. I definitely recommend asking for Marc if you need help with glasses! read more

Great location - if there is an option, I would like to give 2.5 stars. I love Target optical and I've been using it forever. I've been to other Target opticals but this location is not the best. I brought all my family members here and met a few different optometrists but they were rushing and impatient except one who moved to another city. I wasn't too thrilled with the sales people (?) either. There's always something that goes wrong with orders and after several issues like this, I decided not to return to this location. read more

Target Optical - Happened not once but twice. - Optometrists Near Me - Manhattan Beach, California

I had an appt at 10 am i arrived at 10:10 the Hispanic lady advised you have a 10 mins grace period not sure if i will be able to be seen . I arrived at 10:10 she goes to the back advised sorry unfortunately you cannot be seen and will have to reschedule. As i walk to my car search online i notice it was an available appt at 10:40 i called the optometry clinic the same lady that told me nothing was available answers the phone, when i mention this to her she stated i didn't mean that It wasn't any availability for today I advised her that's what you stated(reasoning of me leaving) . First thing her communication and service was horrible , online it doesn't advise if any grace period for customer to be aware. Secondly for good customer service she should have advised me sorry for the inconvenience if you would like to reschedule we have different time frames for today. If you would like good service please choose a different target eye clinic read more

Amazing Doctor! Loved being able to go see my optometrist and she was amazing! Made me feel comfortable and made excellent recommendations. Was asked to test the new lens for a few days. After three days, I placed a call to the center for to confirm the lense was great and to confirm my order, almost a month later no call. I finally called them to get an update on the status of my order only to learn that the order was never placed. Furthermore, making it seem like it was an error on my part. Not a big deal, although I didn't have any contact lenses left, they placed the order and said they would have it to me at the latest Weds. I was also told that I could pick up some sample lenses to use in the interim. Good shop and quick ship! read more

Paula was super kind and professional. She answered all my questions and helped me understand my vision insurance benefits. I got exactly what I needed!! Thank you read more

Target Optical - Optometrists Near Me - Manhattan Beach, California

My appt was at 4pm. I have been waiting for 45 min to see someone. The manager is rude and unhelpful. They have no recourse for the doctor being late . Be kind to your customers. Make things right. Don't come here and expect courteous management. ***Update: the doctor called me personally to speak to me regarding the issues with management. I appreciate that so much. There was zero issue with the doctor. I would recommend her but when the management and front office is rude it shines light on the Practice. Management may need to be replaced or he needs to have training on customer service and people skills. read more

I don't plan to use Target Optical again. The office staff seems to be at odds with one another and the doctor. Things are not organized and I don't understand how they are a mess after 8 years in a well established company. Apparently my glasses have been ready for two weeks and I haven't received an email nor a call. I called them after two weeks and they weren't ready and was asked with a rude tone if I received a text. At the end of the conversation the representative informed me that I should be waiting on a text... I still haven't received one. I decided to check my receipt and track my order. Apparently it's been sitting at Target for two weeks. I don't plan to return and that's unfortunate because it's such a convenient location. read more

I ordered contacts through Freddy for two of us on 7/30/24 and by 8/1/24 they had arrived! For the FIRST time ever since 2011 there were ZERO mistakes and the transaction was perfectly efficient I have used MANY optometrists over the years including other Target Opticals) I also had some questions that were answered by Paula prior to receipt of the contacts THANK YOU for such a welcoming and perfect experience We will be returning for future needs read more

Owned by a huge international corporation called Essilor Luxottica Do not get you glasses or Lenses here the markup can be as high as 1000% on an item that costs $25 to make or less California consumer protection should be investigating these people. It is really a huge rip off to consumers. I urge you don't patronize them. read more

During the exam, Dr. Lam was so thorough and explained everything in easy to understand terms. I've never felt more well informed at an eye appointment. The staff was kind and patient as well! I felt like I was in good hands :) read more

Amazing customer service. The screw from my current glasses came off. I came in spoke with the guys and they offered to fix the screw. My glasses look brand new. They then showed be different frames that look similar to mine without feeling the pressure to buy them. Overall great experience, I found my new optometrist. I'm feeling excited to come back and buy a new pair. read more

Target Optical - The information - Optometrists Near Me - Manhattan Beach, California

Called and spoke to target representative his name is David and explain my situation. I was running late from work. He waited for me even though I was late for the pick up time, he still waited for me and allowed me to pick up my glasses. What exceptional customer service. David thank you very much for waiting for me and allowing me to pick up my glasses. Now that is what I call Fantastic customer service. read more

Dr.Lam and the staff... AMAZING!!! Dr.Lam is very friendly and knowledgeable of course but I'd like to take time out to shout out to Farah, the staff!!! From my first appointment she was so nice and very kind when she gave me a call for a pick up of my glasses!! And my second appointment after I made an appointment online with Dr. Lam she called me and asked me what's the purpose of my visit. I told her what it was and told me I didn't need the appointment with Dr.Lam for that and she could take care of it so no need an appointment just walk in. As soon as I walked in, she recognized me and helped me with getting a pair of my new glasses! She is so knowledgeable how to pick the right glasses and the advise she gave me was something that I was never told before at other optical so I was able to pick the right glasses for me!! All the staffs there are very friendly and nice but Farah's customer service always stands out to me!! I'm so glad I found them and they're now my optical to go to!! THANK YOU, Dr.Lam, staff and especially FARAH!!! read more

Literally the worst experience I've had at an optometrist. I had to stop wearing my glasses back in December because I started getting really bad headaches. When I stopped wearing my glasses, my headaches became minimal. Dr Lam tried to gaslight me into believing that my prescription did not change and that my bad headaches weren't caused by my glasses. He also told me that he wanted to "do some retests to see if [I] give consistent answers." I'm an adult who has been wearing glasses for nearly 7-8 years. I do a lot of reading all day, and I just want to be able to see. I don't need Dr Lam indirectly accusing me of lying. Also, make sure you ask the Latina lady up front to itemize your bill before you pay. I told her exactly what I wanted, just normal polycarbonate lenses with the blue light blocker. She initially charges me nearly $200, again just for lenses, not frames and lenses. Turns out she decided I wanted the top tier polycarbonate lenses. Magically, the price went down $80. Don't waste your time, go somewhere else. read more

I was shopping for misc household consumables today and saw this Optical Office as I passed by the hand soap aisles. I walked in and one of the friendliest representatives asked me if I needed help. She was nice, helpful and pretty stylishly hip - as if she worked somewhere posh like the stores a few miles north or anywhere other than a grocery store! I wondered aloud if they take insurance and then immediately wondered what insurance I even have. She quickly looked up my insurance and confirmed that I have great coverage and what remainder isn't covered would be heavily discounted. For example, she said that frames are covered up to $75 and then I'd either get 30% off the balance or 40% if I also ordered contacts. For contacts, she said up to $105 is covered and the balance would be eligible for coupons and other seasonal discounts. The representative said that the coverage value is lower than what you'd get at a private optometrist but the prices are lower at Target. She also said that the discounts on the balance make Target a better deal overall. The frame selection is narrower than what you'd expect with a normal optometrist's office with walls and walls of options. There are not as many super elite brands - come on, this is Target after all. But they do have Coach, Armani Exchange and a few other big accessible luxury brands. She said many of the frames are manufactured with Target in mind since Target owns or partners with Lens Crafters and a couple of other OEMs. The selection seems good enough for me - I walked around for a few minutes in my own. And the nice representative also pulled a dozen more for me to try on. I'm a bit of a picky customer when it comes to frame specs: must not be shiny finish, must be wide framed for wider set eyes, must have nose pieces to accommodate a nonexistent (Asian) nose ridge, must not touch my cheery cheeks, must look work-acceptable trendy without being grandma or hipster... I think you get my drift - I'm picky and the selection seemed varied and broad enough to meet my needs. Perhaps you will find as much luck here too. I made appointments for both my hubby and I - so we will see how the lens and exams work out! Re appointments, Target Optical sends text confirmations and reminders. That's pretty technologically advanced for Target, I'd say! read more

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I managed to destroy my only pair of glasses on a Saturday night (don't ask), checked out my options on Sunday morning, and had an appointment set for Sunday afternoon at 2:20pm. Freddy was an exemplary representative, answering every question with fantastic detail and a stellar customer service experience. Dr Lam is absolutely a genius and explained everything so well about the examination and my new prescription that I feel like I have a PhD after spending 20 minutes during our consultation. The technology for scanning and immediate review WITHOUT dilation was amazing. If I could give an 11/10 score, I would. Absolutely incredible how much technology has progressed in the past couple years, and this place is on the cutting edge! If you hesitate because it's inside a Target - don't let that dissuade you one bit. This is an absolutely first class operation with the staff and doctor to match. read more

This place is great. (note: I did not get an eye exam at this location, but I did fulfill my prescription here). That being said, I was attended to by two team members on two separate days. The first was able to explain in detail what was needed to have a prescription fulfilled. Unfortunately I did not have the needed material at the time so I had to plan a second visit. (fyi: she was very nice and went over some pricing with me). At my second visit I was assisted by Sandra. She was very easy to communicate with. She explained in greater detail what my prescription read, and also assisted me with my insurance company questions and placed the order for me. Both team members were helpful, but I really appreciate Sandra for helping me complete my order. Another thing I appreciate is that both team members were great at explaining the pricing without being pushing/ sales driven. read more

Highly recommend Dr. Lam and his staff. Excellent customer attention and follow through. His patience and attention to detail is fantastic. read more

Dr. Lam is super knowledgeable, professional, personable, thorough, and thoughtful of the patient and lifestyle! The eye exams, explanations, and discussions about best contact lens fit and eye health were super helpful. Paula up front is warm, welcoming, efficient, very knowledgeable, flexible, and provides amazing customer service! Online appointment setup and follow-up communication for appointment reminder and pre-visit document review were super easy systems to access and easy to complete. See you guys again next year. read more

I love seeing Dr. Lam and staff! I've been a patient for the past 4 years and highly recommend Dr.Lam! He is very patient and thorough. He and his staff explain every detail. I've never had a problem with my insurance or billing. So thankful for the convenient hours too! read more

I cannot say enough kind words about Dr. Phu Lam and his team of helpful gals at Target Optical in Manhattan Beach. He is quick and thorough with his exams, explains everything in terms easy to understand, and makes sure you have no questions when you leave. Paula who checks you out and helps fit you for glasses is WONDERFUL! She took so much time to figure out the best plan for me financially and economically. She checked two sets of insurance I have to make sure I was getting the best deal and was overall so patient with me. Even when I got stressed with decisions and had to call back to place my order, she kept it open on the computer so it could be done quickly and easily. She is a young 20-something's savior! So patient, kind, and understanding. I am so thankful! Lucky to have my local eye dr be here. read more

I love coming here for my optical needs! Everyone is helpful, kind, and attentive. I've been coming here for some years now and I feel that I get the best service and care! Totally recommend! read more

Great experience at Target optical today! If you are looking for an efficient and professional eye doctor's office, this is the place! Dr. Tran is very knowledgeable and very nice, as well. The office managers were great, getting me in for an appointment right away, which I really appreciated. Paula was very pleasant and went above and beyond to ensure I would be ordering the correct glasses and contacts. Freddy was really kind and welcoming to me as a new patient. Everything was organized, clean and very professionally handled- great customer care! Also good value and prices, so I definitely recommend this location! read more

Dr. Lam is ABSOLUTELY AMAZING! He is so informative and passionate about helping us as patients understand what's going on with our eyes/vision! The staff is extremely helpful and really nice! I drive pass multiple Target optical locations to come see Dr. Lam because he has helped diagnosis my eye problem and helps to make sure I'm staying on the right track! I'm happy to get my exams done by Dr. Lam. Freddy was also very pleasant as he helped me find a new pair of glasses. He had all my paperwork organized and made sure to tell me about promotions as well as give me honest feedback on which pair of glasses looked best on me! Very helpful with GREAT customer service. Thank you both for a great experience!!!!! read more

Great place to get glasses. Freddy was extremely helpful in answering my questions about sunglasses and all the different styles. He was very patient and kind, even letting me pick the color of my case, a small detail that I loved. Overall would recommend! read more

I had a great experience. Everyone was very nice and helpful. The staff is super friendly. I could honestly say Dr. Lam has been the most informative optometrist that I have ever seen. I feel a lot more informed about my eye health. He took the time to explain all the test that were being done and the results. Even though he was behind schedule he didn't rush through my consultations and made sure I was confortable and that all my questions were answered. I will definitely be returning read more

Do not order from them. They have their lenses made from a Italian company. I have been taken for $700 and after a month and being told o had to cancel my first prescription I had to cancel that order and place a new one. I fell for it and they got me twice. It is a contacted company through Target. It's not really Target doing the optical. I called corporate Target and expected them to remedy the problem. They did not care. I have been taken. Please be careful. Very few labs are actually state side for multifocal. If you need a strong or complicated prescription ask the optometrist where the lab is. Don't be practically blind and broke at the hands of Target optical. read more

Dr Lam was great. I have been going to another place for years. Dr Lam was more thorough and explained everything. I highly recommend and look forward to going back read more

Very friendly and much cheaper than Lens Crafters. Paula at the front desk was super helpful! read more

Great customer service. The prices are high but that's anywhere you go. The doctor- Dr. Lam was chatty, smart, and goes the extra mile to look at you and talk about whatever you need. Pretty happy with my service here. I also broke my glasses within the 90 days and got a free pair replaced within that week. They also respond really quickly and get back to you when you need them too. Very happy with the service. read more

Target Optical - The glasses I picked out at target optical - Optometrists Near Me - Manhattan Beach, California

Dr Lam - is just too good, he is caring, he gave enough time for every patient and check every aspect of your eyes. Explains do's and don't so easily, very friendly and answers all your queries.. The support stuffs in the store are also very friendly and helpful. If you are confused after checking 100s of frame which one to choose, don't hesitate for their help, :) ... they are very helpful and friendly and give you right and honest suggestions. read more

This was my second visit to Target Optical. I felt 5 star service then just as I do now. I was seen by Doctor Sato this time and she was phenomenal. She took a deep dive into my scans and helped me understand what it was she was looking for. I was seen by Doctor Lam prior and he was just as meticulous and helpful. The whole staff was great and no one ever made me feel rushed. Very happy with this optometrist and am happy to continue to come back! read more

Getting an appointment was easy. They do Saturday appointments so I didn't have to take time off work. I was satisfied with my visit I really like my contacts! They even price match and will order and ship the contacts to your home for free. Overall , great experience. Thank you ! read more

Just wanted thank everyone at Target Optical in Manhattan Beach. My Mom had cataract surgery and needed new eyeglasses. Paula and everyone here exceeded our expectations with outstanding customer service and value. Totally worth driving all the way from Santa Monica. Dr. Lam did the eye exam as the COVID-19 crisis was beginning and he gave my Mom 2 protective face masks, as she is a senior citizen. You have no idea how much that is appreciated. Can't thank them enough. read more

Loved my experience here! The complete staff was very helpful and informative from the eye exam to helping me choose the best pair of glasses that fit all my needs. They always had many brands and styles of frames to choose from. Will definitely be using this location for all my up coming visit in the future. :) read more

Totally wonderful experience , Dr.Lam was very thorough and corrected overprescribed contacts and corrected my mid vision. Excellent ..

Sarah and Paula are both outstanding to work with. I trust them and their ability to help me pick a perfect pair of frames. Dr. is also really good too however he needs to improve the air ventilation system in his office especially with Covid. He has a small Vornado $10 fan in the corner with a lot of dust. Perhaps he needs to consider an air purifier system especially being in such an enclosed space with so many patients per day read more

Best experience yet! Dr. Lam is the best! Very caring and knowledgeable. The staff were great as well and very helpful. They helped me right away and always with a smile. Definitely recommend this to location to everyone! Lots of availability as well, very clean. I just loved everything! read more

The office staff was nice when I went in for the first time. I even told them that they were great and super attentive. The doctor was good too and I felt he was very educated in his field. All that aside...I received my first pair of glasses EVER today and they are fit for a 3 headed alien!! I cannot believe it. The glasses fall off and are not able to be worn. It is soooo evident that they are huge when I whip them out to show my coworkers, I DON'T EVEN NEED TO PUT THEM ON...YOU CAN TELL FROM FAR AWAY THAT THE FRAMES ARE SEVERLY MISSHAPEN...I DONT GET IT !! I CANNOT BELIEVE NOT ONE PERSON NOTICED. SO~ I CALL THE OFFICE and noone picks up the phone, it goes right to a "noone is available" canned computer voice.That's it, no information that I even dialed the right phone #! How unprofessional, I mean, the doctor's office is in the optical center...gimme a break! IF I was the doctor, I would be livid. And if I was the manager, I'd be hurrying up to correct that serious mistake of the phone and maybe get one of your 3 staff members to answer the CALLS????. HMMMM, TICK TOCK TICK TOCK... and now we play the waiting game. CHECK OUT THE PICS. APPARENTLY I have a big ol' goiter on the left side of my head and on my right is it's first cousin. I will never enter a Target Optical again. read more