Well I am shocked by some of the reviews on this page, but I guess you can't please everyone? Buying a used car is always a risk, that is why I always have "my" mechanic look at it first. Personally I have purchased three actually 4 one for my daughter. They have very quality cars at Cost Less Auto. Bill, in finance (I'm just going to call it like it is) the man is a finance God!!! I had a very recent bankruptcy, had been recently widowed and had no idea how I was going to get a car as I hadn't worked in years. Bill trusted me and my word and with a co-signer got me my first loan. I paid on that loan and within a year or so I was able to trade in (and I got a great price for my trade in from COST LESS AUTO on that car too BTW!!!) of course I traded up and continued to build my credit. I now have purchased 4 cars from them, they were and are completely honest and up front people. My daughters car had over 150k (it's what we could afford) Bill sold us a warranty he expressed the importance because ITS A USED CAR!!!!! My daughter being a new driver did end up needed a new transmission (do I blame cost less auto???) NO I BOUGHT A USED CAR!!!! But I was also smart enough to have it checked and to purchase a warranty. They fixed it with no problem and for the past three years she's been on the road with only new driver issues. They also have helped us a few times with minor body work (she s a teenage driver after all these are the before mentioned "new driver issues" LOL) overall I always refer my friends and family to COST LESS AUTO, besides they are dog people....you know you can trust dog people. If you go in you will be greated by the most beautiful pups and you will be treated with respect. They are a one proce dealer and their prices are beyond competitive as a woman buying a car alone it was nice to be dealt with like I wasn't an idiot, the respected my questions and were not offended when I had to have my guy look at it. I feel bad for the people that had a different experience but I'll say it again.....YOU ARE BUYING A USED CAR! Have some accountability people LOL say hi to the pups from our family! read more

So this is actually an update to a review I actually already wrote a few years ago. I had to purchase another vehicle last year after my vehicle got involved in an accident (driver ran red light and hit me) Bobby and I corresponded several times on the phone about a 2006 lincoln navigator that I really liked, especially the color. But it had a problem with the air bag. I really respected Bobby for literally telling me on the phone, "You know what, I know you like that car, but I cannot sell it to you; it has a problem with the air bag, and it might have other lingering problems......I am will just cut my losses and sell it back to the auction." I really admired Bobby's integrity for that. You do not meet a lot of honest people like that. Fast forward a few months, to June of 2021, and I actually was approved for a Honda crv. That thing was loaded, but my mother and I called it the lemon lime machine haha. If only the color was silver or black.....darn! But long ho, there were two other beauties on the lot, and guess what? Bobby was able to get me approved for either vehicle. I ended up taking the 2014 Buick Enclave. The rave reviews from my friends, and mom about the car. It is a beauty. It works really well. It is so confortable and runs really smooth. So I wanted to add this review on top of the one I initiallly wrote back in 2018, when I bought a midnight blue lincoln navigator from Bobby. I live in Alameda, which is nearly 100 miles away. But it is worth the drive, considering how kind he is to me, and would be willing to come again, if something does come along. The paper work, warranties, logistics are pretty much up front, straight forward. And he does ask us to take the vehicle for a spin before we initally sign the contract. Thanks again, Cost Less Auto. read more

Just bought a 2013 Nissan Leaf from Cost Less Auto in Rocklin. After much research I found that they had the best price by a pretty good margin. They also helped solve an electronic/computer problem that occurred as I drove the car off the lot: The SD Card for the radio/Navigation system refused to start up and function. I went back - they tried quite a few things to make this one work or to find another one that would do the job - no luck. A trip to the local Nissan dealer did not yield any better results. Nobody seemed to know what to do with this problem. Since I live about 50 miles away I decided to drive the car home and see if the local dealer here -with which I will have more future dealings - has any solution to that problem. When I arrived at that dealer the folks from Cost Less Auto had already contacted this dealer and figured out what needs to be done. The dealer just needed to take a few numbers off my car and order the appropriate part. Cost Less Auto will take care of all the costs involved. I was pleasantly surprised by the effort they made to contact 'my' dealer and solve the problem in a timely and for me very convenient manner. Thank You!!! read more

We were shopping RX-350 Lexus online from our central California home. After looking at 100's of vehicles, dealers, and ads, I noticed Cost Less. We were a bit hesitant to shop a secondary, non-franchise Dealership, but Cost Less had enough good reviews to make us interested in the vehicle which meant a 160 mile drive each way. After several delays because it would require an entire day to drive, do the docs, drive home, we made the trip, found the place, and the car. After an inspection and test drive came the dreaded negotiations, but Bob the owner gave us a great price right up front, and was a very good man to work with! No cigar smoke filled office, no foul language, no shady angles, we were surprised and comfortable with the whole process. The car is awesome and I would recommend Cost Less and Bob Scott to purchase from. We even liked the family-style manner, met Bill the assistant, and had a lot of commonality in sports and interest his office decor. A great experience overall. read more

A few years back I brought in my BMW Z to sell to Cost Less. I dealt with Bobby the owner. The process was very easy and they gave me good value on my car. They did an inspection, gave me a market report of my vehicle, and cut me a check on the spot. And recently my parents were looking to sell their Mercedes SL so I brought the vehicle to Bobby again to see what they would buy it for. This time instead of buying it, he had a buyer who was looking for one so he did a consignment deal. Cost Less facilitated the sale and had me paid within a few days. Bobby was able to pay me more for the Benz because it was a consignment and not an outright purchase. I appreciate his honesty and twice now he has been great to work with. I recently leased a new vehicle but if I am looking for a used vehicle in the future I will make the trip to Rocklin to see what they have. And the next time I'm selling a vehicle they will still be my go to spot. read more

No matter what car you are looking for new or used, Cost Less Auto on Pacific St. in Rocklin is THE BEST PLACE TO PURCHASE YOUR CAR NO DOUBT!!! I'm serious! Since the first time we met Bill, his attitude along with his knowledge of inventory that he had made us consider buying from him and mind you we went all over Sacramento, Roseville, and even Davis!He captured our attention by just simply being HONEST! On the day that we were on our way to purchase the car, he called and texted us wondering if we were ok because I didn't have my phone and he knew that we were coming from Sacramento and hoping we wasn't in an accident. Now if that's not a sweetheart of a salesperson I don't know what is.Thank you Bill and staff! We will definitely refer our family and friends to y'all! read more

I have been with Costless auto for so long since 2008. I would not go any where else. they are the best. Since 2008 my family and I have purchased over 9 cars and never had a problem with any them. Bobby treats you with very good respect. Along the way I've needed help with all types of financing. He always has the answer. And every time gives me good deals trading the cars in I previously bought. I would never go any where but to Costless auto. my girls love this car lot and are there now buying another car. Do yourself a favor and give this place a try. You'll want to make this your first stop in searching for a car. read more

I waited one year after the purchase to write this. One year and still happy with my 17 year old red 2003 PT Cruiser and working with Bobby. I spotted my car with 29k miles online. I live in San Diego and arranged everything over the phone. It was worth it for my wife and I to fly up. We inspected the car, took a test drive, completed the paperwork and enjoyed an uneventful drive home. Thanks, Bobby for making the purchase a pleasant experience. read more

I am beyond words happy with my purchase and my experience here at Cost Less Auto! From the beginning to my never ending questions that Bobby and Bill immediately answered to the amazing car that I currently have! I have already recommended this place to so many people. It's honestly like buying a new car for a great price! I wish everyone would have a car purchasing experience like the one I just had! Thank You Cost Less Auto!! read more

We have purchased many vehicles in our 27 years of marriage & never experienced the professionalism, efficiency & service as with Bobby at Cost Less Auto all while he was handling our financing & paperwork, etc. We have established a true relationship & will without fail recommend this dealership & Bobby to anyone interested in a great, reliable, fairly priced vehicle. Thank you, Bobby & Cost Less Auto!! Don & Bonnie Brown read more

It was my first time purchasing a car on my own without help from my parents (yay, adulting!) and I was super nervous, but so glad I came here. Everyone was super friendly and they even had a cute dog! I had a lot of questions and although I felt like I was being annoying, Bobby was super patient and took his time to explain the process and paperwork to me. Enjoyed my experience and will be back! read more

Was skeptical at first, considering the horrible service I'd received at other lots not too far away. But Bobby was totally different. He welcomed us with courtesy and warmth. He was patient but also persistent. Made the application process as easy as possible, even for a gal like myself with not the best credit. I got a great little car for a pretty good deal. Thanks Bobby read more

Called in about a few cars and found out that despite my crappy credit, I could finance the car I wanted. When I went in to look at it I was given the keys and got to check it out and take it for a test drive. The staff was super friendly and didn't try to pressure me into a purchase. An hour and a half after walking in, I left in my cute new Lexus. read more

From start to finish, the experience in purchasing my car from Cost Less Auto was simple and professional. Broke all preconceptions of used car lot haranguing and hassle. Bobby, the proprietor, was friendly, knowledgeable and worked with us to come up with a fair deal. Would highly recommend this establishment if looking for a quality used car. read more

Cost less auto is awesome! Great customer service. Awesome people! Really nice and they work with you, not against you. Very very please with my experience buying my car with them! Definitely will go back next time I need a car! Thank you so much Bobby Scott! You made my car buying experience fantastic! read more

Just purchased my second vehicle and traded in my first one. Had the same great experience as before. The financing was a very quick process. My trade in was paid off and now I am loving my Mercedes ML350. It's white and looks like new. I've always wanted one and Bobby found one for me. My dream car!!! read more

2 weeks after buying my car from this crook the check engine light came on, im stuck with a vehicle that won't even pass smog. And I still have to pay the eight thousand dollars that's owed on it. He attempted to attach my lower engine splash guard with elf tapping screws like a moron. read more

I've driven by this place a few times and noticed that they had the car I wanted on cargurus. The owner Bobby was very nice and patient. I was able to get financed with the bank that I wanted and drove out in my new car the same day. Could not be more happy with my experience here! read more

Came in here to look at a car for my girlfriend. Bobby was super helpful and understanding about our price range and what we were comfortable with. I really like the way they did business with us. Professional and not pushy. We got financed and were able to drive out in a new suv. read more