***High dollar image with very low dollar customer service***…read more-This is why you can't have nice things. Had to rearrange my whole schedule in order to bring my vehicle in for a scheduled service. Got a message on the morning of stating "will have to leave overnight for just an oil change." That's unheard of at any other dealership. I showed up anyways. - My service advisor tried to strong-arm me into the "recommended" , must have services. He look extremely surprised when i questioned and asked for a break down on exactly what each "recommended" service was and how much. I guess their typical clients never questioned and can afford whatever is offered - LOL.. -It's probably just me stepping out of my boundaries. I like nice things, and have a bad habit of questioning everyone and everything (TRUST, but always verify)... - stuck to my original plan and only got only the oil change. Received great attitude from not agreeing to the extra "recommended services"..... -another shocking thing was , service advisor made sure i know and understood they "will NOT reset your service light, unless I get the complete "recommended service" package ".....crazy, but if you charge enough for your product, you can name your price and set your rules.... -Check in my car and had to wait on the showroom floor room floor - as i live far, far away, in the not so prestigious neighborhood w/ nobody available to pick me up. Most regular dealership i been to strive for excellent customer service and offer a "lounge ". I guess only non-luxury dealership offer such a thing. -Verdict: shock and what a disappointment. Poster child of "Over promises, and under delivered"....i like the car, so i'll keep driving it, just wish the service experience was designed to cater to everyone, even dudes who look an talk like me.....

Well the good went out the door you buy a vehicle from them expecting a sound car you have the…read morevehicle about a month and half and find many problems with the car engine problems monitor a out in the front of car Go use the manufacturer warranty for the engine repair but what about the rest of the problems they sold you a 3year extension warranty on the car w/500$ deductible go use that they said bs you sold this car with these problems tell me you didn't know about them ? You didn't bulge any of these problems with the car you just sold the car to me well now I'm here to let the people know about the shady deal !!! about and to ask them to very seriously think about buying a car or vehicle here .ya that's right

This is the spot for purchasing a used car. It's open on weekends only. There's info placed on each…read moreof the car windows with the buyers info on the cars mileage, make, model, price, sellers info, number for each car where buyer can give attendant key # to inspect the car. I saw a car I liked and contacted seller on Saturday and we set up a time to meet and test drive the car the following day, Sunday. The test drive went well, excellent carfax report, and car in good condition. I was pleased at the seamless process as I was apprehensive, but I was sold, literally. Went home with a new car.

The place is easy and direct for leaving a vehicle for sale. Not sure the shoppers understand…read moretoday's dollars nor the way to approach purhcasing value. Great place to offer a boat, vehicle etc...very friendly personnel...

My household is a 3 time repeat customer of Cost Less Auto…read more Very friendly, helpful reliable staff. Hassle-free purchase. Clean reliable cars that last for years to come.

Unless you want nothing but headache after headache do not buy from here. Sold me a car a week…read morelater to check engine light came on 4 years later my transmission is completely shot and I still owe $7,000 on it. They are lying manipulative and are not willing to help you when they know they screw you over. I highly recommend not going here. They even sold my friend a car with the gas pedal got stuck on. I highly recommend saving your money time effort and energy and going somewhere else. If I could give less than one star I would

I just traded in my 2019 Audi Q8 for a new 2026 Q7 3.0 liter Premium plus. I dealt with salesman…read moreWestly Silva. He did an extremely excellent job answering all my questions and work with my wishes to get the best deal possible. Everyone from the sales manager to the director of finance were truely outstanding and job helping me and making an absolutely wonderful, and not a painful or confusing experience. This is my fifth Audi and my favorite dealershi! Jay Garnett

I recently brought my 2025 Audi Q5 to Audi Rocklin for service because it has been displaying…read morerepeated warning messages for various malfunctions, along with several other features that are not working properly. I dropped off the car and was given a loaner vehicle. Despite being promised an update by the end of the day, no one called. My car stayed overnight, and by 2:00 PM the following day I still had not heard anything. Only after I called was I told the car was ready. This lack of communication from the Audi Rocklin staff was disappointing. I was told the car needs a software update, but that it will not be available until the end of the year. In the meantime, I was assured the vehicle "functions fine", despite these persistent and frankly aggravating malfunction warnings. I was also told that my Q5 does not support remote start through the Audi app because it is a gas vehicle. On top of that, the problem with my iPhone's connection to the car was never resolved. And as I drove away from the service department, my tire pressure warning light came on, even though I had been told the tire pressure would be checked. I immediately called and left a message for my technician explaining the issue and my broader frustration that nothing about my car had actually changed. I never received a call back. I gave two stars because the service department staff were friendly and respectful, and my technician did help me adjust some door settings. Otherwise, the visit was a waste of time. Ultimately, I am dissatisfied with the number of bugs in my Audi's computer system. That may well be the manufacturer's responsibility. But the dealership's communication was poor, and the staff seemed content to blame the manufacturer and treat the situation as simply the way things are for now--with a vague hope that the software update will fix everything, but not until the end of the year. I have owned the car for only a few months, and at this point I doubt I will ever buy or lease an Audi again. I do generally like the vehicle, at least the way it drives. But the functionality I was promised by my salesperson the night I signed the lease has not materialized, and that is deeply frustrating. I am now locked into a three-year lease and will be looking into whether I can cancel it.

My husband bought a Toyota Tundra in November 2023. We were expecting our first child and my…read morehusband needed something bigger and that felt safer with our new baby. We found a decent priced Tundra here. 3 months later the check engine light came on. My husband took it to the shop and turned out the engine needed to be replaced. An engine for a Toyota Tundra costs over 30k. The biggest stress was brought upon us with a newborn baby and a truck that turned out to be garbage was brought upon us at a pretty hard time in our life. This wasn't a little loan type of truck and to be out of a truck with a big loan is so disappointing. I don't recommend this business or buying a vehicle from here

My husband and I purchased a Toyota 4 Runner from this amazing family owned and run business…read more The experience was fabulous. They were easy to work with. Very forthcoming with all of our questions. They made us feel like family right from the beginning. This was by far the very best car purchasing experience we have ever had. Highly recommend this establishment. Worth the drive from Woodland.

While I wasn't there to purchase a Porsche (though I wish I was), I had a very positive experience…read morebuying a 2023 Cadillac Escalade Platinum Sport from this dealership. The team treated me with the same level of care and attention as if I were purchasing a Porsche. Travis provided outstanding customer service end to end, and Dia was great to work with when it came to financing and warranty options. I would gladly return to this dealership anytime I have more business to do. Highly recommend.

Had a great day at Porsche Rocklin as I got all the service my automobiles needed and had the time…read moreto admire the latest Porsche has to offer I. Their showroom. The service is always top notch and I know I am getting the best service and recommendations I can get for my Porsche. Michelle was a bit help and made sure I was always kept up to date on the service progress and looking forward to coming back next year!

Dominic great went above call of duty missed payments worked with me definitely recommendread more

I bought my Mazda from 3D Auto great car. I would use 3D Auto again to buy my next carread more

Approaching 50K on the odometer with this truck. The only money I've spent on the truck is regular…read moremaintenance. Oil changes. Not a dime more. Absolutely ZERO NEGATIVE issues with this truck!!!!

Breaks didn't last 2 months. Down to metal. They told me they perform a 30 point safety inspection…read more Not too happy. They couldn't help me. Moral of the story...buy new or do your own safety check.