I was shopping for a 2026 RS3 and found one at Rocklin Audi. I submitted an online request and Michelle reached out to me. Michelle was nothing short of awesome. She went above and beyond to help me with the purchase. She was very helpful and we navigated the buying process with ease. After purchase, Michelle still helped me with coordinating getting some accessories I needed for the car on two different occasions. It really stuck with me. She went out of her way to help me. Usually, sales people are done with you after the sale but Michelle really goes out of her way to make sure you are a happy customer. You can bet the next time I need a car, I am going back to Rocklin Audi and Michelle. read more

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Had a 65,000 service done on Q8. Typical oil change, wipers ect were done as suggested. Next day had a buyer for car. He took to private German service for an engine noise. Turned out to be piston flapping and engine needed replacement. Audi replaced engine under extended warranty. When asked why they did not catch in diagnostic service, were told GM has agreement with dealership that they won't tell the customer unless it is brought up by customer to check. Feels fraudulent! Beware! read more

I recently brought my 2025 Audi Q5 to Audi Rocklin for service because it has been displaying repeated warning messages for various malfunctions, along with several other features that are not working properly. I dropped off the car and was given a loaner vehicle. Despite being promised an update by the end of the day, no one called. My car stayed overnight, and by 2:00 PM the following day I still had not heard anything. Only after I called was I told the car was ready. This lack of communication from the Audi Rocklin staff was disappointing. I was told the car needs a software update, but that it will not be available until the end of the year. In the meantime, I was assured the vehicle "functions fine", despite these persistent and frankly aggravating malfunction warnings. I was also told that my Q5 does not support remote start through the Audi app because it is a gas vehicle. On top of that, the problem with my iPhone's connection to the car was never resolved. And as I drove away from the service department, my tire pressure warning light came on, even though I had been told the tire pressure would be checked. I immediately called and left a message for my technician explaining the issue and my broader frustration that nothing about my car had actually changed. I never received a call back. I gave two stars because the service department staff were friendly and respectful, and my technician did help me adjust some door settings. Otherwise, the visit was a waste of time. Ultimately, I am dissatisfied with the number of bugs in my Audi's computer system. That may well be the manufacturer's responsibility. But the dealership's communication was poor, and the staff seemed content to blame the manufacturer and treat the situation as simply the way things are for now--with a vague hope that the software update will fix everything, but not until the end of the year. I have owned the car for only a few months, and at this point I doubt I will ever buy or lease an Audi again. I do generally like the vehicle, at least the way it drives. But the functionality I was promised by my salesperson the night I signed the lease has not materialized, and that is deeply frustrating. I am now locked into a three-year lease and will be looking into whether I can cancel it. read more

I just traded in my 2019 Audi Q8 for a new 2026 Q7 3.0 liter Premium plus. I dealt with salesman Westly Silva. He did an extremely excellent job answering all my questions and work with my wishes to get the best deal possible. Everyone from the sales manager to the director of finance were truely outstanding and job helping me and making an absolutely wonderful, and not a painful or confusing experience. This is my fifth Audi and my favorite dealershi! Jay Garnett read more

I took my Q5 in for service because of a check engine light. It could've been something serious, but they did an investigation. It was just a software update. I can only imagine what would happen if I took it to some auto shop with a check engine light, because they could've charged me a lot more rather than getting the software updated under warranty . Jonny handled everything perfectly. I can always count on great service. Luke Smith and his team always do a great job. Thank you, once again. read more

Audi Rocklin - Audi Q5 - Car Dealers Near Me - Rocklin, California

What a great experience! Jonny was excellent to work with. He listened, and didn't push us on things we didn't want and made sure we got what we did! Useff in finance was such a gentlemen and again told us our options but didn't push anything on us. He made our daughters first car buying experience a good one. She was so nervous and he was great explaining everything to her without pressure. They also had great follow up after. AND we love our "new to us" Q5!!! read more

Audi Rocklin - Happy girl! - Car Dealers Near Me - Rocklin, California

Recently picked up a new Q7 from Audi Rocklin and the experience exceeded my expectations. Kris was enthusiastic & extremely knowledgeable, with a great attention to detail. He was available to answer any questions as I got familiar with the car the following week, which I really appreciated. Brandon was someone who recognized the value in a fair deal and quickly put together an offer that made sense with my trade-in. Lahoma took care of the final details effortlessly. The Audi Rocklin team fully embodies the prestige Audi represents, and the reason I'll be returning for my fourth. read more

Audi Rocklin - Car Dealers Near Me - Rocklin, California

Went to the dealership to look at the RS6, which they have a black one in the showroom with a red ribbon on it, to prove that I was there. Not one person asked me for help, not one person was interested that I came in and was interested car. I guess they have enough business and they don't need mine, I'll find another dealership to go to I would't buy or go there, very disappointed read more

I wasn't going to put Audi Rocklin on blast, but they asked for a review. I needed a car urgently because I was hit hard by a truck and my car was totaled, with my 13-month-old son in the car. I left work early to buy a replacement, only to find out at signing from the finance department that the vehicle had been in an accident, despite being told it hadn't. This misrepresentation of the car's history was unsettling and a waste of my time. The dealership employee also sent a photo of a dog in the car after it was cleaned, which felt unprofessional. To top it off, I was emailed another customer's due bill and got no response from six employees. Audi Rocklin needs serious improvement in transparency, communication, and professionalism. read more

Got some sidewall damage, needed 4 new tires. Went here, they measured my tire tread of the other tires and said I only needed to buy one tire, which they were not in stock. So, they not only ordered a new tire for me, they loaned me a new Q3! Saved over $800!!! Talk about taking care of customers!! I am seriously impressed. Their service guy was kind and professional. Great expirence!!! read more

Audi Rocklin offered the easiest and smoothest car purchase experience we've ever had. We negotiated everything in two phone calls on one day, and completed the rest in about 10 minutes the next day. Everyone we worked with was really efficient and friendly, particularly David Castro. He was professional, fast, and really fair. He displayed high attention to detail, which we really appreciated since most was done over the phone. I would definitely work with their team again. If you're interested in an Audi, definitely check out Audi Rocklin (and go see David)! read more

Yesterday we brought our vehicle in for service and Jeremiah was our service advisor. He provided great customer service and communicated well on when our car would be done. We got our car within promised time and everything went well. We got our Audi SUV from Audi Rocklin last August. Our sales rep was Kris. With no plans a buying a car that day, we test drove a few different SUVs and ended up falling in love with our now Q8. Kris was good in listening to our wants and needs in our new car and he was able to work with us to find a monthly payment that we were comfortable paying without breaking the bank. We did a trade in with our old vehicle, which was a great deal towards our down payment. Since then we have been very happy with the communication from Audi Rocklin. The customer service we received was great, without feeling pressured to buy. I would highly recommend this dealership and Audi cars in general, because they are amazing cars especially for the value. read more

5 for our salesman Kris Donkov - he is excellent!! We reached out to him today for some paperwork & he was so prompt & nice!! it is truely a pleasure to work w/him!! HIGHLY RECOMMEND!! read more

Kellie Horton (finance manager and Sales manager) still has not filed the correct form 8936, concerning the DMV and my fed credit of 7500.00. I will never do business at this facility. I would recommend going to an AUDI owned dealership where Audi holds the employees to standards of excellence. Kellie Bullied me and when that did not work she hung up on me. I complained to the manager of Audi Rocklin and he has done nothing to remedy my issues. 2 years after my purchase Kellie Horton has been promoted and I still do not have the correct form submitted to the DMV. Kellie is unprofessional. I am going to continue to leave reviews on all platforms until this is resolved. read more

I requested an oil change and nothing more then proceeded to get stuck with a 600 dollar bill and all these extra services. do not recommend extremely unhelpful over the phone as well. read more

My first experience here was exceptional. The second, not so much. The sales rep I worked with was friendly. He got a "more aggressive" price for me that he "went around management and got approval directly from ownership" for. Immediately after getting off the phone with him, I see that the dealership actually adjusted the price online. I wasn't getting a $2,000 discount it turns out. It was actually $200. When I saw this I asked, "hey since the price has been dropped, is there anything more we can do on my price?". The sales rep let me know that simply asking this question made the management team "angry" with me. It was a simple question. It's a big purchase and I'm just trying to make sure I get a great deal on a great car. I understand they are trying to hold margin just like I'm trying to get a good deal, and I respect that. But to find out management was "angry" with me for asking for a discount didn't really sit right. I'm a return customer and wanted to get a price better than the list price. Once we finally agreed to numbers, they were unwilling to send them to me. Keep in mind this is a used car with zero comparable cars in the area. They weren't being shopped. I simply wanted to make sure the price is exactly what we agreed on before making the trip down. They let me know that since I backed out of my previous deal they would not send me a quote again and I just had to trust them. Really wish I could have just purchased the car for a great price and had a smooth transaction today since there aren't any other comparable ones out there. I will settle for a different car, but I'll work with Audi Concord on it instead. I would just also add that I am a return customer. I have had multiple Audis with all their service intervals completed at this location, even after the service department incorrectly installed my oil drain plug and covered my driveway with oil. Even after their service tech ripped the diamond stitched leather seat in my S4. Even after I was once told my car was ready for pickup, I drove an hour there, to find out they made a mistake and it wasn't ready. Still kept my business here locally. Never again. read more

When I called to inquiry about the charges for work done on my son's car, their customer service team was defensive and accusatory. It was clear they had no intention of resolving the issue unless it was in their favor. They have zero customer service skills. I will never purchase another vehicle from them or use their service department. read more

Audi Rocklin is simply the best there is bar none! Their team is incredibly professional, knowledgeable, and truly elite when it comes to Audi's. Every visit, they take exceptional care of me, ensuring my vehicle is serviced perfectly and that I leave completely satisfied. I travel 21 miles one way just to bring my car here because no other dealership compares. The level of expertise and customer service they provide is unmatched. If you own an Audi and want the best care possible, Audi Rocklin is the place to go! Highly recommend! Side note: Mike and Justin are the best service advisors there is! Mike usually helps us out during the weekdays, but this time around we did not have time during the weekday and had to come in on a Saturday. Justin (Sharma) helped us and he too was elite! read more

Audi Rocklin - B9 A5 Sportback S-Line. - Car Dealers Near Me - Rocklin, California

Rockstar Car, Rockstar Experience, Rockstar dealership and a Rockstar Salesman in Kris Donkov. So let me tell you my journey here and just why I was skipping for joy. Long story short i was on for a white RS3 in Portland of all places but the deal fell through at the 11th hour. So there I was on a Thursday night crestfallen and irritated and searching the internet for a white 2019 Audi RS3 (yes, I know thats rather specific but I has sold myself that this is what I wanted about 4 years ago !) after widening and widening my search I came across Audi Rocklin and there waiving at me was a white 2019 RS3 in their used car inventory - sure I send a email and then waited. 8am the next day I couldn't wait any longer and had to ring the dealership, not expecting to get in touch with sales at that time but one was available - my man Kris. The basic conversation was "is it available?" "Yes" "Great, im buying it" What followed thereafter was a ultra-rapid 12 hrs of texts, emails and a 2hr Amtrak train and by 8pm that very same day I drove my dream car home. Thanks to Kris and the Audi Rocklin team ! By the way, their dealership just looks and feels impressive - Kris knew I was very excited for this car and was just a gem throughout - ultra responsive to all my messages and helped me realize my dream. The RS3 rocks by the way Thank you read more

Audi Rocklin - Car Dealers Near Me - Rocklin, California

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What can I tell you this place is Lucky to have Michael Baxi on the team. From the very first email inquiry I sent to the dealer Michael was prompt thorough and went above and beyond on all aspects of the buying process. I am in So cal so buying a car sight unseen is sketchy to say the least. Not with this dealer and definitely not with this sales professional. Michael was such a breath of fresh air extremely professional and detail oriented most people say yeah it's a nice car but we all know everyone's level of a nice car differs greatly. Worked the deal remotely e signed everything then flew in showed up at the dealer they had it inside out of the rain on time I Checked the car out drove it and the car was better than I was expecting which never happens. The entire process was seamless. This is what I wish every Sales interaction would go but we all know Great first class people like Michael Baxi are hard to find these days. Really appreciate How You handled everything. You can tell this dealer is Family run and I appreciate how They took care of me while I was there. Thank you to the Entire team Best Regards Sean read more

Audi Rocklin - Dealer - Car Dealers Near Me - Rocklin, California

Amazing staff they rescued my dog today and kept him safe until we were able to find him. They were so nice and saved the day! If anyone is looking for a new car definitely come here! read more

I want to start by recognizing Edwin in the sales department at Audi Rocklin. He is wonderful, kind, thoughtful, professional - and I have purchased three cars from him. If I could rate sales alone, I'd give them 10 stars. However, the service department has been disappointing. There is a woman who answers the phone who is consistently curt and unhelpful, which makes scheduling and asking questions frustrating. Most recently, I drove an hour and a half to bring in my 2026 Q8 for windshield protection. I arrived an hour early, but was told no one could help me except one specific person, who wasn't available, and that I'd need to come back at my regular scheduled appointment. For a loyal customer who has bought three cars here, I expected more effort to find a solution. The service department has declined over the past year and needs serious improvement in customer service. I would rate Audi Rocklin's service department 2 stars. read more

I originally reached out to Audi Rocklin about purchasing a 2024 RS6, but unfortunately the car was sold before I was able to sell mine--totally understandable. From the very beginning, Jeff Ball was outstanding to work with. Since our first conversation, I've reached out to him several times and he has always been incredibly helpful, professional, and quick to respond. His communication is spot on, and his customer service skills are top-notch. Even though I didn't end up buying a car from Jeff, I feel it's important to recognize the way he goes above and beyond for customers. He made the entire experience stress-free and positive, which says a lot in the car-buying world. If you're looking for someone who truly cares about helping his customers, Jeff is the person you want to work with. read more

As far as car dealerships are concerned the buying process went smoothly. I've purchased dozens of vehicles out of state due to the arrogance of most CA dealers. I liked the fact our salesman was the only person we had to speak to through out the process. I can't stand when the sales manager comes out behind closed doors. That's the biggest mistake!! However, the person we signed all the paperwork with was pushy with all the extended warranty crap. Jeez. I already said no twice and he was still pushing warranties on us. I've walked away from buying vehicles because of this in the past! Overall, a good buying experience. We'll see how it goes since the vehicle has already had to go to the service department twice in the first two weeks. read more

Audi Rocklin - Q5 - Car Dealers Near Me - Rocklin, California

I was not 100% sure which model I wanted. Kris was not only helpful letting me drive different models, but his knowledge of all the features and technologies involved helped me make the final decision. But the models I was interested in are quite rare, and I wanted a specific color and trim. I was even considering buying a low-mileage used car instead. And here, with considerable help from Brandon, a small miracle happened. He found the exact car I liked in a neighboring state, and came up with a very reasonable offer. I got the car within 48 hours, and I'm a happy customer. read more

I was very pleased with the team at Audi Rocklin! Sales person Michael was very thorough and explained all the details needed. No one was pushy nor did I feel rushed! Yet I met everyone at the dealership. Thank you Audi Team, loving my new car! read more

Audi of Rocklin will make you feel right at home. Just ask for Kris and you'll undoubtedly make your experience phenomenal. From the first phone inquiry to the test drive, Kris was professional, charismatic and more importantly, took the time to listen to my wants and needs. The amount of times I've had friends complain about car salesman and the stigma that revolves around this industry is far too many to count. I can confidently say, my experience with Kris at Audi Rocklin was a positive one. He was flexible and valued my time. He was punctual and competent on the technical front yet able to communicate for us non-tech savvy folk. He laid out all the details and allowed me and my wife, the time and space to make the final decision regarding our purchase. And while you wait on the fine tuning of details and number crunching, you can help yourself to some of the refreshments they have. The vanilla latte is an excellent choice, can attest. Overall.. if you're looking to purchase a new car, trade-in your current one, or lease one, definitely give Kris a call and you will not regret taking that next step into the german automotive luxury that is Audi Rocklin. read more

Went in today to look at a vehicle for my mother. Jeff Ball helped us out. He was great with answering all of my moms question

My husband and I recently bought a 2025 Audi Q7 after being involved in an accident I was not at fault for. Michael Baxi made our experience EXTREMELY pleasant and effortless which we especially appreciated due to our circumstances of needing a new car in the first place. Upgrading from my Audi Q3 to the Q7 has been the best decision and Michael Baxi helped prove that even more when we were considering what to get as a family of three with space to grow our family as well. He gained our trust very quickly at the start of our process as he was professional, knowledgeable, honest, and respectful of our time as we were waiting to hear back from insurance. He also went above and beyond to find the exact car I was looking for since I was a bit picky with the features and colors I wanted Lol. When the time came to pick up my car, Michael actually came in on his day off just for us since we live in Chico and were in the Rocklin area that day. Another Chico local actually recommended I go to Audi Rocklin when I asked if he liked his Q7. He said they were family owned, so they would give us the best deal which turned out to be 100% true. We do not regret our decision one bit and that is all thanks to Michael Baxi with Audi Rocklin! We will forever be customers of his and recommend him to all future customers in the market for a vehicle! read more

Audi Rocklin - Car Dealers Near Me - Rocklin, California

I was able to make an appointment for the same week with a quick phone call (yes, I'm old-fashioned). When I arrived at the dealership, Jeremiah was extremely helpful and knowledgeable about my vehicle. When the service was nearly complete, Jacob provided me a video link via text with a walk-through of the car repairs. I was also shown to a random empty desk that wasn't being used so I could work there during the service. The Wi-Fi was extremely fast and the lady at the front counter (forgot her name, sorry) showed me around all the treats and drinks available while I waited. I think instead of working from home, I will come to the Audi dealership and work here every day! Great staff and service, thanks Audi Rocklin team! read more

Do yourself a favor and stay far away from this shady dealership. We purchased a brand new 2025 Q5 plug-in hybrid from them. Both the salesperson and finance person assured us we'd qualify for a $3500 tax credit which was one of the reasons we picked the PHEV over the ICE model. I confirmed as we were signing the paperwork and even called the next day to make sure they'd submit the form which they had 3 days to submit under the federal requirements. No responses to emails or phone calls after we repeatedly asked for assistance and they never submitted any sort of proof of purchase on our behalf as they'd promised to do. Continued to follow up with the salesperson (Luis) and the finance person (Robin) to no avail and they missed the deadline which meant we ended up having to pay $3,500 out of pocket just because of a dealer's mistake. They then have the audacity to spam us with texts and calls asking us how we like the Audi. Are you kidding me? Skip this dealer and go literally anywhere else. Dealers already have a terrible reputation, but this place really goes above and beyond to earn a one-star review. read more

This review is specifically for the service department. They took care of all my cars needs so seamlessly. Athena was absolutely wonderful and I didn't catch the drivers name, but he too, was so helpful. Both of them know how to take care of their customers! Also, there is a nice little waiting area with snacks and a coffee/tea station, in the event you need to wait for your vehicle to be serviced. read more

These reviews are hopeful but hard to believe. Our Q8 was dying WHILE driving, turns out the alternator and battery were bad and part of a recall. The car was towed in to Audi, they told us that they replaced them. A year later our car continued to die, turns out they NEVER replaced the battery. Just lied to us about it (it was on the service records). Then SOLD us another battery which continues to glitch and cause issues. Two weeks of calling and leaving messages to correct the issue so we can ensure our car is safe to drive, and service department does not get back to us. We are now left with no alternative but to drive over and walk in the door to communicate. Great service! read more

I went in looking for a hybrid SUV. I worked with Luis Villa. He was so helpful, friendly and professional. He found they had a Q5 Premium Plus Plug-in their inventory. We took it for a test drive. I loved the car and it has an amazing a rear camera compared to what is in my current vehicle and very clean like new. Luis was able to answer all my questions and gave me information about the car. I got a detailed breakdown of all the cost with my trade in, it was so easy. If you go into Audi Rocklin, ask for Luis Villa he was the easiest person to work with. Thanks Luis! read more

I recently bought a Q3 and worked with Michael Baxi. We called days in advance of visiting the dealership and asked Michael to keep us informed if the car had sold before we could make it over to the dealership. He was incredibly communicative throughout that time. On the day we arrived, he immediately helped us and made the process of purchasing the vehicle very pleasant. I worked with Finance Manager, Robin Im to sign all the paperwork and he explained everything I was signing and answered all of my questions as well. Once I was done with the purchase, Michael made sure I knew all the features of the car before I left and helped me set up my account through the app. Overall, my expectations have been exceeded and I am so in love with my new car! read more

I've never enjoyed buying or leasing a new vehicle until I met David Castro in sales. He completely changed my mind about the whole process. He was personable, beyond patient with my indecisiveness, and took the time to make sure I was happy with my new Q5. He really did all the work for me and I'd give him 5 stars any day. The only negative was the detail team. I felt they could have done a way better job at cleaning the vehicle before I took it home, leaving adhesive on the doors, dirt on the leather seats, and a razor blade in the driver's seat. Took it back for a better clean and unfortunately it was still subpar. read more

This Audi service center in Rocklin, CA is scammy. They did not honor our warranty, and tried to find any reason to make us pay out of pocket, claiming the dried up spilt coffee from two years ago by another owner caused our panel to now malfunction. Mind you we brought it in bc our heating system was running an error and nothing else in our vehicle was defective, yet they wanted us to pay for the new panel bc they saw some remnants of dried fluid on the border of the panel...not on any of the mechanical interior of the panel. Obviously they're trying to make us foot the bill rather than fixing per the warranty. We even bought an extended warranty for this car, what a waste of money. I'm going to sell my 2024 Q7 Audi due to this bad experience with this service center, and in all honesty this Audi vehicle has wayy too many electrical issues for what I'm accustomed to in a luxury vehicle, but then for Audi to not honor our manufacturer warranty makes this brand unreliable and unethical in my opinion. read more

I am very happy with the service that I receive here. Everyone is very friendly. Purchased from Wesley, I would really recommend anyone looking to purchase to see him. He is great. He listened to everything I was looking for and got answers for any questions that I had. He did not leave me disappointed. I'm very happy being your first purchase here at Audi Rocklin. read more

Audi Rocklin - SQ8 E-Tron - Car Dealers Near Me - Rocklin, California

In the middle of a long drive I had a switch in my car come loose. I called ahead and not only did Athena arrange to fit me in but ahead had me back on the road in less than 10 minutes!! That was a surprising and amazing experience. I can't remember the last time I had an issue resolved at any dealership in less than an hour! Thanks Audi Rocklin and Athena read more

Great Service Department!! Love everything about this Audi dealership. Warm and welcoming staff, efficient service and a comfortable waiting area stocked with good quality teas and coffee and snacks! read more