This place was highly recommended to me and took my car for a few repairs. They repaired my car and communicated with me about through out the process. I highly recommend this place the service and their value is great!! read more

Go see Alan at Sierra Hart. He has helped me immensely over the past year. Fixed up an old car to perfect running condition. They were kind, fast and friendly. The prices for what they replaced were fair and they will continue to be a future place for us. I had multiple lines changed, electric work, leaks fixed, parts replaced on an old Mercedes. Knowledgeable and kind. Definitely give them a call and trust their work. Awesome staff and guaranteed work. :) read more

The customer service here is exceptional! The whole team does a very well job of explaining issues to you and what the solution is. They have done simple things from alignments and oil changes to even rebuilding my engine and a new transmission in my other vehicle ! Aldo has always been great and they are very honest about their work . Alan is great as well. Will definitely keep on taking my cars here read more

The driver of truck 21 should be ashamed of himself. He pulled over on the shoulder the freeway near the reed exit just to honk and swerve into me to scream at me to get off my phone. No one was on their phone I am a DoorDash driver so I frequently hold my phone to get a better signal to catch orders, but the fact that you feel comfortable to almost cause an accident to get your point across in a work truck is baffling. I did call the company and put in a formal complaint with them. They did apologize for their drivers actions. I'm not sure what I did to make him so angry but if it makes him feel better I pulled over and parked just to write this review. I hope he has a better and safer day read more

Dropped my car off to get some maintenance done on my vehicle. Fair prices and great service. The owner goes above and beyond to ensure customer satisfaction. I will bring my vehicle back in the future! read more

I've been following Aldo from location to location, starting from when he was located on Franklin, because he's honest, efficient, and his prices are very competitive. read more

Alan was very helpful and informative. He was very upfront about the whole process and fully transparent about expectations of what they could fix and not fix with our Landrover LR3 HSE V8 vehicle. I appreciated the complete honesty of the timeline for the repair and overall cost of the service rendered. We are going to be a repeat customer moving forward. Thank you, Alan and team for a wonderful experience at your shop and the great job you guys did on our family vehicle, much obliged! read more

I'm from out of town and got a flat tire downtown. They took my car the minute the doors opened at 7:30. They were quick, helpful, polite, and fixed the tire that morning. Only $12! They were awesome! read more

Sierra Hart Auto was recommended to me by AAA and they have not disappointed me. I have taken my 2014 Nissan Sentra there for oil changes, brake repair and any weird noise my car has made. Allen, the shop owner is always POLITE and gives you fair quotes on auto repair. Allen and his team of mechanics are polite, efficient and reliable. This auto repair shop is my go to shop for life. I urge you to try them out. You will not be disappointed. read more

I wouldn't recommend these guys for an anything not even an oil change... Brought my truck in to have them install new struts and coils and lift the truck by 2.5" (the max the bilstein 6112 will go). When I showed up, the truck was lifted 5.5". They installed blocks instead of adjusting the shocks as instructed. Not only that, the 5.5" lift was not done correctly. I told them they need to remove the blocks and adjust the shocks for a 2.5" lift as originally instructed. After getting way too much resistance, they realized their mistake. When I go back to pick up the truck for the 2nd time, the rear was lifted 2", however, the front was not lifted at all. They installed the shocks but did not adjust them for a 2.5" lift as they were paid to do. If that is not bad enough, they heavily damaged the brand new coils I just purchased for $800 (see photo). On top of all this, they charge me more than originally quoted. I asked to speak to the owner and the front desk guy gave me the run around. Please do yourself a favor and avoid this shop like the plague. They have no idea what they are doing mechanically or business wise. read more

Great place, felt taken care of and did not feel like I was taken to the cleaners. And compared to the dealer, they saved me a lot of money. read more

Thanks Aldo and Alan for the quick great service at a fair price. I will continue to recommend your shop to my friends and family. Thank you Roy and Tavo for keeping my wife safe on the freeway when she broke down. You guys rock!!! read more

Sierra Hart Auto Service - Towing Near Me - SACRAMENTO, California

I was stuck on the highway today run out of gas, this guy came along and saved the day! Just doing the right thing thank you so much always will remember! Good people read more

Called about buying a Honda Element and Aldo the owner called me back about the vehicle. He said he had just recently put in a JDM motor(a element motor from japan with 50k on it)) and new clutch. I asked him if he would help me out with the labor costs if something were to go wrong with the engine or the clutch. He said no...its a used car being sold as is.... I said I'm not asking for a warranty I'm asking for a discount, on labor for just the work his shop did, for a year. He hold me. I could bring it in to get serviced but at full cost. I told him its good that you honor your work and he laughed. Not going to be bringing in any of my other cars for servicing to a man who wont honor his own work in this own car. William Bakkerud R.N. read more

Damsel in distress, clumsy me I drove my car with the lights on and the battery was dead. I called AAA and was told 120 minutes wait time. After 2 hours I called AAA to check status and was told another 120 minutes wait. I had remember that I had work with Sierra Hart auto care in West Sac previously. So I called Dave Miller (supervisor)and he dispatched his guy to come and give me a jump. The tow guy came in 30 minutes and I was ecstatic. I cannot express my appreciation/gratitude for Sierra Hart for his prompt response and kindness so I wanted to share the love read more

Aldo and his team provides the best service in Sac. Foreign or Domestic car issues, he will provide an answer. Family atmosphere and provides Saturday services which has helped me & my family. Thank you for your service each time I come to your shop. vr Jimmy Tran read more

I've had 2 great experiences with Sierra hart. First they found the problem with my truck when everyone else couldn't. Second time they replace my whole engine and it's gairenteed for 3 years or 100000 miles. We literally just got it done and was told the same thing at a different place. Needless to say we had to do it twice. Sierra hart has great people, service and knows what they are doing. read more

Just totally awesome. They're my go to place now on. Last minute on my part, They were able to squeeze me in to make sure my car was safe to drive through the desert with my family. Need I say more. Thanks Sierra Hart. The trip couldn't have been possible without you. read more

Quick to to respond and take care of my issue. Service was excellent. Had water damage to my engine and it was taken care of quickly and efficiently. read more

This review is for the smog check service. Fast, efficient, courteous. $50 and I didn't have to bring them a coupon to get the low price. My new place to go for smog checks. read more

Alan was so helpful. Had a new bad experiences with other auto repair places but these guys are honest. Took my car for oil change at another shop, I was told I need this and that. Took it to Sierra Hart for a diagnostic, in one day had a quote (great price) and boom, 4PM car is ready. Easy, efficient and I honestly felt well taken care of! Alan even showed me how to check my oil! Thanks again for the great service! read more

I can't say enough good things about this shop. The service here is truly the best! I've been going to Aldo for 5 years for everything from oil changes to larger services and everything has been impeccable, inexpensive and quick turnaround. Aldo is a very nice guy, knowledgeable, honest, responsible and always offer a reasonable price. This guy is so nice that he will work with you and accommodate you. He will even let you drive he's own vehicle if you have to leave your car for service. I get all my vehicle fix and service to his shop. Only shop i can trust! read more

Sierra Hart Auto Service - Towing Near Me - SACRAMENTO, California

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The team at Sierra Hart Auto is awesome - fast turnaround, excellent work, very reasonably priced - I recommend them highly!

Sierra Hart got me in and gave quick and inexpensive oil change, very happy customer.

Just awful service all around. Had a Honda civic that needed to be repaired, they didn't know how to do it (computer issues as it's a hybrid) but kept asking for parts and then saying those parts didn't fix the problem, went back and forth like this for months until I had to just take my car back. They didn't put it back together right or even come close to fixing the problem and didn't reimburse me for the parts they asked for(some of which were fairly expensive) and didn't end up needing. All they did was experiment on it for months. Communication was also really poor, I would never go back here. I would definitely not recommend bringing a hybrid here. They should have just said they couldn't fix it and recommended somewhere else. Lesson learned, don't let an auto shop do this to you. read more

Honest, quick and fair pricing. Had an inspection before a road trip and they didn't try to sell me on extra work, just new tires that were old and cracked. Compared prices with another tire store and were actually cheaper. They were even willing to take a look at a squeaking belt and give me some tips after a botched car engine detailing for free. Highly recommend them if looking for an honest local mechanic!! read more

What a great, honest, and trustworthy auto center! Backstory: After discovering that Sierra Hart is located right next door to where I work, I figured I would give it a try with the recommendation of one of the other employees. After logging on to Yelp, finding out that they do AAA discounts, and having the convenience of it being right next door...I decided I would ask how much they charged for an oil change. Couldn't hurt. I first went into Sierra Hart needing an oil change on my old car, a '99 Toyota Corolla LE. I asked them how much it would cost since I already had a coupon from Safeway for Midas for an oil change (and inspection) for $25. The two employees at the reception area told me that they would honor that price for me, and would do everything that Midas would inspect and more (back then they even washed my car for me!!). I couldn't pass it up! They did a great job and I left happy because they didn't try to sell me anything I didn't need done. They just told me my brake fluid looked dirty and to get to it when I could, but that it wasn't dire. So, a great first experience! My next encounter with Sierra Hart was when my new car (a 2012 Toyota Yaris LE) was making a funny sound when doing sharp left turns and U-Turns. In my mind I was freaking out thinking it could be something serious when one of the technicians came out and told me that my tire was just pressing on my fender. He pushed it back for me and without trying to charge me for anything else told me that if it happened again that he would be able to clip it for me. I eventually did come back because it needed to be clipped. However, upon trying to clip it the technicians found out that my wheel well had melted as a result. They told me that I needed a new wheel well which costed about $150, but that they wouldn't charge me for extra labor...just the labor for putting the clips. Since I am a student, this was such a blessing to me. Since then, I haven't had any issues with it. I recently took my car back to Sierra Hart for an oil change on my Yaris and I couldn't be happier with the service provided there. Perhaps my ONLY minor comment/complaint (and it just is what it is) is that they charge a fee for diagnostics. However, as long as you expect that ahead of time then it is fine! I highly recommend Sierra Hart (especially for AAA customers and local agency employees)!!! read more

You guys rock! Thank you for your help and honesty i am back on the road with confidence again. They honored their warrantee of their work. I recommend them to everyone who needs car repairs. read more

Best auto mechanic shop in West Sacramento friendly, efficient and super nice people. Those guys know what they talking about they won't sell you nonsense. Ask for Aldo, he the owner and this guy has knowledge. I was using twice there service every time happy 100%. read more

Sierra Hart Auto Service - Aldo did an excellent job on my Chrysler 300! - Towing Near Me - SACRAMENTO, California

Big huge thank you to this auto repair shop for their integrity and honesty. I took my car in for front brakes, transmission flush, and brake flush after being told by another auto repair shop that it was needed. I had only went in to have a headlight bulb replaced, but I did ask them to check the front brakes because they were making a noise. The first shop was going to charge $900 and Sierra Hart was going to charge $550, so of course I went with them. After dropping my car off at Sierra Hart, one of the techs called and told me I didn't need any of the three things I brought it in for! I can't believe (but I can) this other place was trying to rip me off! If I ever need anything I will be taking my car back to Sierra Hart. read more

I've never been let down by Sierra Hart. Today they got me in on 5 minutes notice to check out why my car was dumping coolant and overheating. They found and fixed the issue, changed the oil, checked out the rest of my concerns, washed my car and had it ready to go in under 3 hours. When I dropped my car off, they drove me home. When it was ready, they picked me back up. In the past I had an oil leak they fixed. When I got the car home, it was steadily dripping fluids, so they had me bring it right back. Turned out there was leftover water and gunk trapped in the skid plate from the work they did, but they re-checked everything to make sure they hadn't missed anything the first time. They pressure washed the undercarriage, washed my car a second time and sent me home free of charge. I've had major work, minor work, A/C conversions and more, and they've always been good to me. read more

Finally found an honest mechanic shop, Aldo goes above and beyond to give information and details on the work that's been performed.

There was a difference of opinion about some work I had done. They reimbursed me just to make it right. They could've blown me off but they didn't. Everybody makes mistakes. It is how they are taken care of that make a big difference. Thank you Sierra Hart. read more

Highly recommended. Friendly staff. Only shop I trust on my cars including my dodge viper read more

Sierra Hart Auto Service - Towing Near Me - SACRAMENTO, California

After calling the dealership and getting a quote on performing the 100,000 mile maintenance on my Acura MDX, I decided I needed to shop around. I called a few shops, including ones I have used in the past, and although their price was much cheaper than the dealer, I didn't have confidence that they were giving me the same level of service. Fortunately, I came across Sierra Hart as part of the Costco service program. I was familiar with them because I have seen their tow trucks, but I had no idea they were a full auto repair shop. I am very particular about my car, especially when it comes to such a major service which included among other things the timing belt, water pump, spark plugs, tensioner, etc. When I called Sierra Hart, I was impressed with the techs knowledge and thoroughness on what they were going to do. And with adding the Costco discount, the price was great. I made the appointment for the following week and they had me in and out the same day. Even gave me a ride to work. Car is running great and I'm looking forward to another 100,000 miles of adventures without having to worry about the timing belt. Great service, didn't try selling me stuff I didn't need (I asked questions about other stuff) and nice people. When I need service on our cars in the future, Sierra will be top of my list. read more

Had an air conditioner working at 50% and they refilled the freon (1 lb) added fluorescent die in case there was a leak (unlikely), also got an oil change...out the door under $100 (tax included). Service Manager Wayne Griffith was there on a Saturday. Friendly guy, seemed very honest, and there was no up-selling. I'll be back! read more

I had a horrible experience!!!!! I came here through a Groupon and plan to never come back. They have poor customer service, long wait, and are dishonest. I do not recommend this place, save your time and money. read more

Love this place. We bring all our vehicles here, including our business cars. Can count on them to be honest.

Brought in my car for an alignment. After a long wait, I finally received my car only to find that it still pulled to the right and that the service technician touched my car's tan headliner with his filthy hands. In the end, Sierra Hart caused me more work - not only was my alignment still off, but now I had to clean the stains on my headliner. I definitely do not recommend this auto shop. read more

We took our car to Sierra Hart for a check engine line and they took care of us. Due to the problem, the diagnosis and fix took a little longer than expected but in the end, we felt we got great service and treatment. read more