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    Cypress Auto Center

    3.4 (66 reviews)
    Open 9:00 am - 6:00 pm

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    Chase C.

    !!!BUYER BEWARE!!! !!!SHADY USED CAR LOT!!! I recently purchased a pre owned truck from Cypress Auto Sales, after I was assured multiple times buy both sales people, that the truck had been looked over by a mechanic, and all points of concern were addressed. After asking to furnish proof of the work done, I was repeatedly told, "we can't find the folder." "But not to worry, because we haven't been in business this long by being shady..." The sales process was painless, the only good part about this shady used car lot, was the salesman, Ben. Low pressure, easy to work with. This gave me hope that I had found a Diamond in the rough... More of a CZ... So I mistook them for a reputable dealer that offered quality used trucks. After getting my new truck home, and parking it on my brand new, still unsealed, concrete driveway, to my surprise I woke up to fluids being leaked from the truck.... I reached out to my sales person, he advised me to drop the truck off, and you would have it fixed. When I dropped the truck off, I showed, the sales person on site where I had noticed some leaking in the engine bay, and where it was leaking and splattering all over the drivers front end. After a few days, I was told the mechanic found that the transmission pan had a "significant leak." Interestingly enough, there were no drips in the location of the transmission pan, believe me, I see every single drop. I was then. assured that it would be safe to park back on my driveway. I naively parked my new truck back on my new driveway, and yet again, woke up to dripping in my driveway... I'm overly curious how a mechanic would have missed this. After reaching out, I was advised that since the repair on the transmission pan was so expensive, i was basically out of luck. Now I have multiple issues with this interaction. I was told that a mechanic had gone through and given the truck a clean bill of health, not just that it was power washed and spray painted to hide any imperfections. After multiple requests, I was finally able to get the owner to return my call. He advised me that they were well aware that the transmission pan was leaking, and had every intention to fix it, when I brought it back to have the only issue that was actually disclosed, taken care of. I was provided a "due bill" of services needing to be done to the truck still, no mention of any leaks that they still had to have fixed. The owner said he would the call his "mechanic", you know, the same one that missed the leaks after looking at it multiple times, and get back to me with a price for repairs. Didn't hear from him for an hour or so, so I called the shop to find out what he had to say, nowhere to be found, I was then told he would return my cal as soon as he got back to the shop... never happened... Save yourself the hassle and AVOID THIS PLACE AT ALL COSTS!!! Update: Originally posted almost 30 days ago! After being given a sob story, the owner convinced me to take my review down so he could make the situation right... here we are almost 30 days later and I finally got my truck back!! After digging more, none of the repairs that he said would be fixed, were even addressed. Even worse, whatever dirt bag "mechanic" they use left grease stains all over the drivers seat and center console!! Again, AVOID THIS PLACE AT ALL COSTS!!!!

    Pee per truck

    Stay away. Responded to a listing for a "like new" dodge 3500 pickup. Spent several hours at the dealership arranging additional insurance coverage to drive the truck to my mechanic for a prepurchase inspection. Spent $150. Failed miserably. Add insult to injury: the dealership owner them told me the truck had been traded in by an old couple in the Roseville area and that's why it smelled like pee after sitting in the sun. Also insulted me with a crack about "did I pee in the truck?" once he realized I wouldn't purchase the truck. Also radio broken, jake-brake inop, many flaws even though they are featured accessories in the listing (below). Naturally the salesman had previously advised me that I had better buy the truck right now because someone was preapproved and coming in to get it the next day... weeks later it's still there and the listing is still posted on craigslist. No mention of pee pee. (See pics.) Stay away from the pee pee truck dealer!

    Our car was hit and deemed totaled. We decided that we needed a truck again. We were very picky- it had to be 4WD, diesel, good price with a decent amount of mileage on it. Much to my surprise this was very hard to find. We searched high and low. We went to many dealerships and were unhappy with their lack of options. We finally came to Cypress Auto Center and Sam and Lee were wonderful. They aren't just sales guys, they really did what they could do to make this a wonderful experience for us. We are very grateful that all of the other dealerships failed us because had they not failed us we wouldn't have found this dealership. I think one of the greatest parts of this dealership is the fact that we can always come back for parts at their price which is such a huge deal! It's great to know that if we ever needed a part they won't overcharge us!

    2017 Toyota 4Runner!!!
    Holly T.

    We'd been searching for a Toyota 4Runner for a few months. We found my dream car @ Cypress Auto Center! From the first phone call to ask if the vehicle was still on the lot, to driving 2.5hrs to meet with Lee & the owner Sam, to the test drive and everything in-between...the process was EASY, to the point & the service was INCREDIBLE! When looking for the right deal, no hassle or pressure buying these are the guys to go see!!!!

    Wasted our time & sold it to someone else!
    Nancy R.

    Sunday 6-14-20 We drove from Daly City, CA to Auburn, CA to test drive a 2004 Dodge Ram 2500 s.q. diesel long bed, when we drove up with our 2013 white Hyundai Genesis Lee came out to greet us & the Ron took over. We gave Ron our information for a loan but Ron was having a hard time choosing a place to get a loan from the 3 printed pages that he has. Lee said if we put 10K down we wouldn't have a problem getting a loan. Monday 6-15-20 I spoke to Lee & Lee told me that the finance guy would be in on Tuesday because his days off our Sunday & Monday. Tuesday 6-16-20 my husband who is a business owner & I both called & spoke to Lee & Ron called me back but still no updates & nothing had changed. Tuesday 6-16-20 we drove up from Daly City, CA to Cypress Auto Center arrived at 4:00 pm Lee & Ron were shocked to see us. My husband offered them 20k in cash for the truck & they had just sold the truck to someone else. Very unprofessional of Lee & Ron not even a phone call. Never had this problem when I bought my 2013 Hyundai Genesis 5.0 fully loaded & only put 2k down at Hyundai dealer. Hispanic people also have money, don't judge us by the way we look.

    Dodge Ram

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    3 years ago

    Got the perfect truck for a great price. Annie was so professional and experienced, with her help it was easy to get exactly what we wanted.

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    Sam S.

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    Ask the Community - Cypress Auto Center

    Review Highlights - Cypress Auto Center

    Ben and Sam worked with us to find a price we were comfortable with and were not pushy about it either.

    Mentioned in 13 reviews

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    Auburn Toyota - Community Event

    Auburn Toyota

    (313 reviews)

    Over the years we have purchased several new cars from dealers throughout the Sacramento region …read more.. none that I can remember as good experiences UNTIL we were directed to Auburn Toyota in 2012. We felt immediate trust in the representative (Lee) who "wrestled" our car from another dealer and finalized the purchase with no dealer markup as seen from others in the region. Today, 13+ years later we had an experience that exceeded our expectations once again. Our representative, Rocky Robinson, spent four months with us searching for the vehicle we finally decided upon. He was relentless in searching for the Highlander model, type and specific colors both exterior and interior. We were very specific about options and Rocky was able to grab a factory build and slap a preference on it. Two months later it arrived and Rocky finalized the purchase with the same professionalism and dedication to our interests that we had in 2012 ... again with no dealer markup. We were not going to settle on an alternative and Rocky persisted in meeting our requirements. He kept us well informed throughout the process. We also appreciated the professionalism of Finance Manager Chris Carew. He breezed through the paperwork needing our attention yet was welcoming to our interjection with questions about various items like vehicle security, maintenance, warranties, and eventual payment.

    Had an excellent buying experience at Auburn Toyota with Taylor April 20th. Looked all over the…read moreSacramento, Placer, and Bay Area for a Sienna Van in stock with factory installed inverter. . Auburn Toyota was the only dealer with not only one in stock, but one without Mark Ups or unnecessary ad-ons included in the Price. Most dealers didn't have one in stock; and the ones that did, wanted $5k markups or $5k in add ons, I got included at no charge at Auburn Toyota. Definitely worth the drive, especially since I came from Pacifica, just south of San Francisco. Will definitely be a repeat buyer here and recommend giving them a look before going local. They got me lower payments and int% after me

    Cypress Auto Center - car_dealers - Updated May 2026

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