Very friendly and fantastic haircut! Thanks, Will, for a great haircut and a nice talk.

If the old man with the Walker named Richard comes anywhere near you, grab your things and run out of the store. He absolutely hacked my hair unlike anything I've ever seen. He took the scissors and cut straight across from right to left in less than 3 minutes and told me he was done. It was uneven by at least 6 in from the front of my hair to the back when pulling it forward. I am mortified by his service and then he argued with me when I showed him how uneven it was and he saw me start crying. This is the first and only time I've ever complained about a service. I have no idea how he's allowed to work there!!! read more

Cost Cutters - Hair Salons Near Me - Eugene, Oregon

My mom and I have been going there for years and we love it. We don't go anywhere else. The service e is great, the people are friendly and you get the kind of cut you like and it always turns out great. The vibe is very welcoming. 10/10 highly recommended. read more

Alicia did an excellent job and was very accommodating and attentive to my concerns. She is both professional and has a very pleasant personality. I was very happy with the haircut she gave me. UPDATE: on December 20, 2024: Alicia wasn't available due to a family matter, but the manager did kindly message me to let me know I could get in with "Will". I went in to see Will, and had confidence he would do a good job. He went into the back for four to five minutes, and came out and apologized for the wait, saying the preparation is the hardest part. I could see that, but did wonder why he hadn't been prepared in the first place, as it was after 10 am. I had a few pictures to show him my ideas on how to achieve a style I wanted. I showed him several looks I wanted to stay away from, and what I was going for in the future. The trouble is, he didn't want to listen to my ideas. He constantly interrupted, told me anything I wanted was impossible, and insisted I expected him to cut a style that my hair was too short for. I knew my hair was too short for my future hairstyle! I just wanted it shaped a little while it was growing out. He then suggested I come back when my hair was longer. In my opinion, Will was so argumentative and full of himself he didn't want to listen or work with me. I felt extremely disappointed with the way he treated me. read more

I went in August 2nd. Dont know her name. First she was 15 minutes late but no big deal. I showed her a picture of exactly how I wanted my hair done. Halfway through she said she was done with the foils. I said no that will leave brown in my hair and I want it like my picture a Medium blonde. I told her and another lady atleast 5 times how I wanted it. They insisted I would love it. When she was done it was half dark brown which is my normal color. I told her I was not happy and that I told her several times how I wanted it. She said well that would cost 5 to 600.00. That is not true as I have had my hair done blonde b4 and my hair is above my shoulders whereas b4 it was halfway down my back. After I paid she said "HAVE A NICE LIFE" I was so upset crying that I did cuss at her and left. My hair is a bit lighter in some spots but not blonde. The gray on the sides is still there!! Everyone who I've shown my hair to has said this was a terrible job. Now I have to go somewhere else and pay to have it fixed!! I should be getting my money back and she should be fired for telling me to have a nice life rudely!! This was done at division avenue. She was working at 2 and got off at 6. Had she listened to my instructions on how I wanted it done I'd be happy but I told her over and over it was not being done right but I guess she didn't wanna take the time to do her job. This should be made right. She also acted like I was a liar when I said I had my hair done there b4 only under a different last name. I hope she is fired and I should get my money back. What a waste of my time and money. I will never recommend anyone go here. She did not do my hair which I need done for my vacation. Who leaves gray in someone's hair. I feel you should make this right Shelly Brown read more

Tommy was my stylist and he was excellent congenial precise excellent negotiating with you to give you exactly what you want after that man styles my hair I walk out of their feeling just beautiful and happy he is kind friendly particular and very precise in his skills read more

This used to be HairMasters place;in fact,they SAY over the phone they are "HairMasters".(They are in the old Hairmasters in Fred Meyer Plaza, right off River Road.)NO, they are "Cost Cutters" its a completely a different hair place.And when you walk in,for your 9 am appt. there are only two employees,at all.Only one experienced one.The other lady looks like she's out of high school.or still in it.--And you have a picture of your haircut"short,layered all over,little side curl in front of my ear."And you have a carefully drawn picture.--But your haircutter is obviously NOT experienced in cutting hair.You try to show her how short,and how the layered curls go all over.Noy only is she painfully slow,she turns out your hair too short to have fat little curls; and there are no side curls in front of each ear.you have an extremely short boy's haircut--which I could have gotten for $6.00 up River Road. NOW I have to go buy a wig!! I was VERY ANGRY ABOUT THIS;i WILL NO LONGER go there,or advise anyone else.Unless you get a haircutter who's been there for years(ask them),is experienced, and you may have to know them, do not go here. This woman obviously does not know from a picture,or discription,what you want.--And you will get a different hair cut.She's very young;that's no excuse.But obviously they have one experienced person,and a high school girl,and that's all.She said "I'll give you the senior citizen 25 dollars price."(It was $27. I paid.) It was not worth it.But, I hadn't had my hair cut in so long,I did it despite how BARE of employees it looked.---THAT is the big sign of a salon,"very empty." read more

I've had my hair cut by almost everybody who works behind the counter and they all have been great. Highly recommended!

Been going here for the last 20 years and don't plan on going anywhere else as long as my haircut guy, Richard, is still there.

Andrew did a great job with my hair and had some really helpful suggestions. I definitely would book another appointment with him! Thank you! read more

Chelsea is awesome. She's the only one since moving to eugene that can give my the quality of service I'm used to from Southern California. I refuse to go to anyone else. read more

Cost Cutters - New highlights! - Hair Salons Near Me - Eugene, Oregon

Thanks for a great haircut, Erica. A perfect blunt bob on straight blonde hair is very difficult to do and you pulled it off quickly and flawlessly! read more

I never seem to wait more than 10 minutes when I come here. They are friendly and always do a good job at cutting hair. The place is clean as well. I come here at least once a month and the service is always consistent. I will definitely come here again, even though it's not the closest place to my house. read more

Chelsea is AMAZING! She made me look and feel great. She gave me the best cut and color I've had in years even with difficult tangles. I was unsure how to express what I wanted but she knew exactly what I had in mind. I will be back to see her for sure! Thanks Chelsea!! read more

I really enjoy the soft music and the limited side talk while I getting my hair cut. It was a good cut and a very pleasant experience. I will be coming back! read more

Great short haircut from Emily! thanks! and thanks for getting me in so quickly that I didn't have time to chicken out.

One place out of two where I will not get a haircut. Hairmasters kind of reminds me of The Gap or Abercrombie and Fitch. I felt 3rd class and unwanted and somehow I had to prove myself to get service. The lady who was suppose to give me my haircut glanced at me and stalled for as long as she could before I just gave up and walked out. I didn't even say a word. Maybe I just reminded her of an abusive husband or something and she took it out on me. I have no idea. I don't want to know. read more

Chelsea did an amazing job on my hair I couldn't be happier she knows what I want and just gets it done. I would recommend her anytime.

It is the only place that I will get my haircut, they are the only ones that seem to get it just the way I like it, and as for the hair color it last for months. read more

The people were SO friendly and I loved my stylist - she did a great job. I'm going back!