It had been awhile since I got a Brazilian and I was just visiting my hometown and Kayla was lovely and made my experience that much better by just making small talk and not being in silence the entire time which I really appreciate. So thank you read more

Visiting Eugene and turned to Yelp for a waxed suggestion and came across Urban Waxx and I wasn't disappointed. Amazing experience with friendly staff, clean facility, easy to find location in great area of Eugene. Even though my appointment was quick I was offered drinks and snacks always a nice perk. Things to know: The doors are locked and 20 minutes before your appointment you are given a door code to enter. Super easy. Lot's of parking available in 5th street market parking up to 3 hours. read more

I showed up flustered with the parking situation, I recommend letting new clients know what your parking situation is. Multiple meters were broken along the block so it caused me to be late for my appointment. It was right on the heels of a very bad experience with European wax center. (I bought hundreds of dollars worth of a package deal and only got one appointment out of it when I showed up to my next appointment they had vacated valley river location. No call or return of $) Lilly at urban waxx completely turned it around. She was incredible and professional. She did not let my bad mood affect the appointment. She was very kind and understanding and I really appreciated that. Not to mention she did a great job! I plan to continue using urban wax for future appointments. read more

Morgan gave me the best wax I've ever had. She had great conversation skills. Best experience yet at Urban waxx

Bella did a great job in my brows. I will definitely be returning to Bella for my waxing needs!! read more

Bella H is so great! Every time I go in they remember what I want and are so helpful and efficient. I look forward to getting my brows done by them every time I need some brow maintenance !! The studio itself is always very clean and welcoming as well. read more

Love love love the new market district location. I've been coming to Urban Waxx on and off for quite a while and always felt semi-uneasy at their previous place so I am thrilled they've moved. Oh and there's now parking aplenty here since you have access to the 5th Street Market parking lots! read more

Missed many areas, ripped of patches of my skin, hair follicle was prickly after. I have been waxing for years and have never had my skin so irritated and results so bad. Pretty ridiculous for 200$ I'm ngl read more

The staff is very professional, inviting and constantly check up during the service. By far best experiences in waxing I've had and will be a long term customer read more

Jasmine is fantastic. Friendly, professional, great at her job. Facility is always clean. Great product options but never pushy with buying products. read more

Great atmosphere, very attentive and nice staff. Went for my first time & was very pleased with the results of my wax. 10/10 recommend! read more

Nikki is amazing! Her laughter is contagious. I referred my husband to her and she makes us feel comfortable!! The atmosphere when you first walk in is great! read more

Nice, clean and professional space with friendly staff. My waxer did great in making me feel comfortable for my first wax ever and worked hard to minimize any pain from a first wax in that particular area. Great price and its been 2 months and I barely have any regrowth so great job Urban Waxx!! read more

Maria is amazing. I've been getting brazillians with her for a few months and she always does a wonderful job. She is also a great conversationalist, never any awkward silence or moments with her! read more

Maria was great! It was my first time and she made everything comfortable and easy. Much better than I could have ever expected. The facility is professional and exceptionally clean. Have already booked my next appointment. read more

The staff were friendly, efficient, dialed, and took the time to make sure I was comfortable and taken care of. Best waxing experience I've ever had! read more

The service was great. The place is clean and I love the fun snacks. Great assortment of skin care to purchase.

Nicole is so welcoming and always makes me feel comfortable! She always clarifies what service we are doing to make sure we are on the same page. She is so thorough and always gives me amazing results. read more

Great service, environment & experience. First time getting my brows laminated. I will go back for sure!

Wondeful service and kind and knowledgeable staff. Nothing else to say but haven't reached 85 characters...

Eye brows waxed & tinted Because URBAN WAXX is absolutely the best .....from the time I walk in to the office to the time I get back to see Nicole S. which she is absolutely amazing!!! Let me not forget Molly and the other--- I missed her this last time as a front desk assistance she is freaking amazing!!! Always a smile on her face. She also always remembers my Texas face & name !! Makes me feel special!!! All the individuals there are just absolutely fantastic. I use live in Eugene but now I live in Coos Bay and I will literally drive two hours to get my eyebrows done and tinted by Nicole S. plus the wine isn't too shabby. The service at URBAN WAXX is amazing!!! The vibe is always POSITIVE!! I highly recommend!! read more

Welcoming atmosphere and friendly, attentive service. Aestheticians are knowledgeable and make me feel very comfortable in an intimate situation. Very clean, sterile environment. read more

Staff was so kind and helpful, great energy, and clean environment! Kayla did my Brazilian and she was fantastic! Great personality, attention to detail and conversation. I would highly recommend! read more

Called about an hour ago to see if they had any open appointments. Was told 11 or 11:15. I asked for the 11am. Parking is RIDICULOUS and I was one shopfront from their door when my phone rings. It is 11:02 and the girl says I've missed my appt and they can reschedule me for 3:45. I explained I am literally walking through the door and it is 11:02? ... "we can do 3:45". Yeah, no. I've waited 5-10 minutes to be seen there - not interested in the least. Services have always been... ok... pricey but you pay for convenience. Either they are taking themselves waaay too seriously or they're just cranking out waxings like a little factory if 2 minutes throws their day into chaos for an existing customer, with a credit card on file. Give me a break. read more

Urban Waxx - Eugene - Called and told me I "missed" my 11:00 appt - at 11:02 as I was at their door - just wow. - Waxing Near Me - Eugene, Oregon

I my esthetician at Urban Waxx!! They are courteous and always make sure I feel comfortable.

This is a great operation. I like downtown businesses, and this is about my favorite of all of them. It means a lot to me that new location is also downtown. Best thing: My clinician, Nikki, is cool, professional and I count her as a real friend. I won't go anywhere else. read more

Great location, nice decor and layout, very clean and complimentary snacks and beverages. Malena, who did my waxing, was wonderful, very personable and did a great job. read more

My go to spot! Recommend to everyone! Progressional, clean, and the best products. Their retail section is worth going in alone! Jasper is my go to buy I've seen all specialists. Full body waxing and brow tinting offered. Friendly customer service and a comfortable experience every visit. read more

The atmosphere is very welcoming and feels safe/ secure. Every time Ive visited, the staff has been so professional and kind. Their services have always been preformed well and there is nothing to complain about, Im more than happy to bring my business here and help support this location in any way that I can! read more

Courteous, friendly. Araceli did a great job.

Book with Kayla! I've seen her every 5 weeks for the last 5+ years and would never go anywhere else. I've been waxed by other Urban Waxx staff at various locations, and Kayla is hands down the absolute best. She does a fantastic job and is SO fun and funny too. Not many people can say that they look forward to their wax appts, but with Kayla i truly do! read more

Fantastic experience. I got a manzilian. Bella was extremely professional, thorough, and very personable. I drove 120 miles for this service, and I wouldn't dream of going anywhere else. #LoyalCustomer read more

I had a very bad experience trying to get in the store to my appointment. At the new location in Eugene there is no receptionist. The app you're using sent me a message with a link but the link told me I didn't have the right appointment time or something and wouldn't work. I called the phone number I have and is posted on the door and was in the message but it was answered by someone in Bend who wasn't able to help. I was standing out in the cold and rain for about 10 minutes trying to get in. Completely unacceptable! Once I got in, the waxing appointment and technician were fine. But I'm not likely to go through all that again unless I get some kind of compensation and reassurance that you have a better system in place. There are other places I can go for this service. read more

Always so friendly, accommodating and world class expertise. Always makes me feel so Comfortable and important! Love this place. Jasper is who I she, she is phenomenal!!!! read more

I'm only here for a month this summer. Otherwise, I would make this my permanent location. Beautiful decor and Jasmine is the absolute best. I felt like we'd known each other for years. read more

Julia does a terrific job. My skin is never irritated. Brows always look aces. I definitely recommend.

UW provided outstanding service on every level; initial contact, greeting me w/ a bev, my extra-ordinary and every-so-fast esthetician who worked miracles, offering the right product to prevent reddness, easy booking for next topographical location w/ my Magician and really appreciate the reminder texts & calls. Maybe I shouldn't give such an accurate account of my experience as they may become over-booked. Thank you for going above and beyond! sidenote: i am not providing my Miracle-worker's name ;) read more

Mary is the only person I trust to do my eyebrows! So great. If you're getting a Brazilian/bikini wax, you're likely to feel extremely comfortable with any of the employees here. Safe space for women. read more

Friendliest service, very efficient estheticians, always satisfied with the results!

Ask for Nicole, you won't regret it! She will make your waxing experience unforgettable, she's so sweet and kind.... She honestly changed my waxing experience, I look forward to going to get wax! Nicole changes lives you guys!!!! You don't believe me, schedule an appointment with her and you'll see! read more