Visiting Eugene and turned to Yelp for a waxed suggestion and came across Urban Waxx and I wasn't…read moredisappointed. Amazing experience with friendly staff, clean facility, easy to find location in great area of Eugene. Even though my appointment was quick I was offered drinks and snacks always a nice perk. Things to know: The doors are locked and 20 minutes before your appointment you are given a door code to enter. Super easy. Lot's of parking available in 5th street market parking up to 3 hours.

Morgan gave me the best wax I've ever had. She had great conversation skills. Best experience yet…read moreat Urban waxx

This place is a gem! Slightly dangerous gem-they offer so many services...some you didn't even know…read moreyou wanted until you went in and the prices are incredible. Lizzie- quickest best Brazilian of my life, made me feel right at home! Thankful to her for creating this space! Carrie- I'm ready to book more services and it's been only a day since my mini lip fill She was as close to painless as you can get- literally did not feel my b12 injection Hooked- to say the least. The space is awesome the location is perfect. The staff are top tier! 100/10

Very impressed with the services I've received there. They offer pretty much any service, it's a…read moreone stop shop :) And best brazillian you will ever get from Lizzy :)

My friend and I got spray tans from the sugar mama and we absolutely had an amazing experience! She…read morewas so friendly and made us feel super comfortable. The tan turned out amazing and I got so many compliments on it! I would definitely recommend her business!

This might be a new thing for me. I have very sensitive skin and sugaring might be the way to go…read morefor me. Very smooth afterwards and I wasn't red at all. Courtney did a great job!

Personal and professional, discussed what I was looking for and I'm looking forward to working with…read moreher on Thursday

On August 28th my 17 year daughter had a consultation with stylist Sena to go over an appointment…read morefor a full color of vibrant green. She showed her a picture for an example and she agreed she could do it and the amount of $360 for the appointment. On September 2nd she had her hair appointment and the results were no where near her expectation. She sat in the chair for 5 hours and when she was finished Sena told her "Well you got semi cool hair". My daughter left in tears and stated to me she "never felt uglier". (Fortunately she had a friend fix it for her that night). I called the salon and talked to the manager Morgan asking for a full refund and she would not return to the salon for a correction as it already was redone by her teenage friend with the exact results she wanted. I was also told my child, who is a minor, was asked and signed a waiver for no liability of damage. Parental consent should have been given per Oregon Law. Morgan said that my daughter told her she was 18, (my daughter said she never discussed her age) nor was she asked for ID. I have asked Morgan for the immediate copy of the waiver and still haven't received it. After multiple email, and phones calls, asking to speak to the owner, communication ceased. I went to the salon today and asked to speak to the manager, owner, and stylist Sena. Morgan came to the front desk and I again asked her if I could talk to Sena and the owner, in which she told me the "owner lived out of state and doesn't answer phone calls because she trusts her to run the salon". I asked for a copy of the waiver and she refused and said my daughter needed to come in herself because she was the client. I replied that wouldn't be happening and as her parent I was representing her. Morgan then became aggressive after I told her that I had no choice but to write a bad review and post on social media so this doesn't happen to another client, much less another teen. I also told her I would be filing with Small Claims court to recoup loss of money. At that point Morgan loudly asked me to leave the salon, in which I did without incident. I am yet to talk to the stylist Sena, or owner, Renae Tichenor nor do I have anyway to do so because the email goes directly to Morgan. Not once did Morgan offer an apology or any sympathy. I suggest if you find interest in this salon to go elsewhere. We are highly dissatisfied and my child was left emotionally distraught. The pictures of what my daughter showed Sena and agreed upon and her final result are following...

I came in for a gel manicure with Sarina, and I had the best experience! She truly cares, takes her…read moretime, and makes sure you are happy with how things are going every step of the way. She didn't rush through anything. She helped rebuild a broken nail with hard gel and did great. And the result is wonderful. I'll be coming back.

This was a great experience. Let me say first this spa is the ideal Low-Traffic pedicure place…read more If someone is worried about contagious diseases at a high traffic place that could be caught like a cold or not wearing a mask, it is nice that this is a lower volume place and is a lot more intimate. I also really love the final product and expertise that my technician put into my nails, I was really pleased. I am not about the difference between the "spa pedicure" and the "deluxe pedicure". I paid $10 more for the Deluxe and I thought I would have gotten a little more foot massage and calf massage, but that did not seem to be the case. Overall, very good quality, good service and very clean spa.

Great waxer, very friendly and easy to to talk to. Beautiful, clean studio. Great prices! Highly…read morereccomend!

First time getting a wax with Gretchen after finding her on Google. She isSuper friendly and…read morewelcoming, her studio is private and clean, she's very close to my home, and most importantly... I left with beautiful results! Exactly what I wanted! I'll be returning and highly recommend!!

Jasper is the absolute best! Her "attention to detail" is outstanding, the atmosphere is relaxing…read moreand if you desire fun conversation. I am so glad we connected!

Jasper was wonderful and so attentive to detail! She made the brow lamination process fun and…read moreexplained every step so I felt comfortable.

Great place! Very friendly and has a calm clean atmosphere. She made sure to keep talking to ensure…read morethere was no uncomfortable silence during the wax. HIGHLY recommend!

She was great. Very professional, friendly, fast and painless!…read more The space was very nice, clean and welcoming !

I'm so happy to have found Aurora. I feel like her waxes are the best. Gentle, clean and a pleasant…read moreexperience.

Hands down best brow wax I've ever had! I followed Aurora…read morefrom Urban Waxx to her new space and will continue to follow her anywhere she ends up. Her space is very comfortable and decorated so trendy. Congratulations Aurora on your own space and thank you for your flawless work!

This has became my go-to for my monthly facials aka self-care. The owner Michele is the sweetest…read moreand so attentive. This place is located in a house which when you walk in you'll feel right at home as it's so cozy! The facial is so relaxing & will have you feeling wonderful afterwards.

Amazing experience!!! Will be a regular client now.Had the leg treatment today...and as a…read morewaitress/bartender for more than 20yrs.This was the best relief for my legs and feet to date. Michele ROCKS!!! She's a very sweet person to boot.She definitely cares about her clients. Thanks Michele :)