After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

We had a plugged sink problem for a week. We tried with…read moreseveral plumbing companies, but couldn't solve the issue. Ed from Plumbing Solutions suggested replacing the pipes underneath the kitchen. Their price was good, including clean up the wet soil at the crawl space. Ed and another fellow was here on time, did a fantastic job in cleaning up and finished in a timely manner. Throughout the process, Ed was very patience and respectful in explaining the details of work needed done! Will definitely look them up if I have any future need! Highly recommend them!

Prompt, quick, and got the ball rolling with my garbage disposal in less than 5 minutes. This issue…read morehas been bothering me nearly a week now, but completely resolved. Thanks again!

Requested an inspection of our old water heater which I figured needed replacing. The technician…read moreVince showed up promptly, very polite and knowledgeable. A man who knows his craft. After inspection he recommended a new unit and broke down all the options and explaining in detail the process.. he installed a new one in no time and did an immaculate job. I would definitely recommend Vince and his company to help and solve your plumbing issues. I truly valued him and his character.

My technician Beto was friendly, courteous, knowledgeable and repaired my water heater in less than…read more10 minutes! He explained everything thoroughly and even offered to remove his shoes before coming into house! I couldn't ask for a better service appointment! 5 stars for In Demand!

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin responded very quickly through the yelp app and arrived pretty quickly to look at plumbing…read morematter and gave free estimate. They got the leaking pipes replaced less than an hour in a same day. I will ensure to use their service in future. Thank you for being very knowledgeable and repairing the issue fast.

They arrived on time and wore their own shoe covers. They patiently answered all my questions and…read moredemonstrated how to do it myself. Very professional and great service!

I wanted to have a maintenance check done to my ac since I know I've been running the system…read morehardcore for the summertime! I reached out via Yelp and they were super responsive. Sanny stopped by to take a look at the unit. He made a few suggestions and I accepted the work. It didn't need it right this moment, however, I decided to go for it to extend the life of the unit. The work was explained throughly and promptly. I will reach out to Galaxy again in the winter time for them to inspect my furnace. Highly recommend!

Yaron was absolutely amazing in an emergency situation. We had never used his service before. He…read moreshowed up quickly, diagnosed the problem quickly (and it was a tricky one), and was very honest about the right cost of action (which entailed no plumbing work actually and he declined to even accept money for emergency house-call and diagnosis). Can't recommend him enough. (Also, after he left, he later called to give us another tip as he clearly had our predicament on his mind and just wanted to help. Definition of above and beyond)

I had a very minor hint of gas smell near the earthquake emergency valve at the gas meter. I called…read morePG&E to check it out and they confirmed a leak at the earthquake valve side so they shut off gas until I made the repair. Yaro responded to my quote request on Yelp and provided a quote based off my photo. He had a window available within the next hr and was able to identify and seal the earthquake valve elbow part better. I am thankful for his speedy repair and PG&E was able to come back same day to turn the gas back on. Yaro's rate was competitive and has a 1 year labor warranty. There was an error date on the receipt so I'm just waiting for the revised receipt with the correct date. Other than that, I'm so glad to find him and would call him back for any plumbing issues.

About a month ago I asked them if they flushed water heaters. They responded with asking for the…read moreserial number of my water heater and then proceeded to tell me that my water heater was ~20 years old and needed a full replacement although it still worked fine. Today I was talking to another company about the water heater replacement and they looked up my water heater and found that it was less than 12 years old and that my water heater is rated for 15-18 years of use. The other water heater company https://www.yelp.com/biz/dependable-water-heaters-san-jose (I'm not affiliated with them in any way) sent a screenshot from the manufacture's website showing the manufacture date. This company is a complete scam.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

I highly recommend Water Heater Express and Robert, the owner! From our first phone conversation to…read morethe completion of the job, Robert was professional, knowledgeable, friendly, and genuinely great to work with. I spoke with Robert about a week before he came out to replace our home's gas water heater. I had done my own research beforehand and was specifically interested in Bradford White because of its reputation for quality. Robert confirmed that it was one of the brands he uses, which gave me even more confidence in choosing him. He clearly knows his trade and took the time to explain the different types of water heaters and their quality. On the day of the installation, there was heavy traffic and accidents on I-80, but Robert kept us updated with courtesy calls and revised arrival estimates. I really appreciated his communication and consideration. What impressed me most was that Robert went above and beyond even after completing the installation. We needed PG&E to relight the pilot light for our floor heater, which is not a service he provides. Instead of simply leaving us to figure things out, he recommended contacting PG&E and even shared a helpful tip on how to get faster service. He then stayed and coordinated with the PG&E representatives to help ensure everything went smoothly before he left. That level of professionalism, patience, and genuine care for his customers really stood out to me. You can tell he takes pride in his work and wants to make sure his customers are taken care of. With approximately 30 years of experience, he brings a wealth of knowledge and expertise to the job. After researching different options and contacting other companies, I'm so glad we chose Water Heater Express. The quality of the product, the installation, and the overall customer service exceeded my expectations. If you're looking to replace or repair your water heater, I highly recommend giving Robert at Water Heater Express a call. You won't just be hiring someone to do a job; you'll be working with someone who genuinely cares about doing it right. Thank you, Robert, for the excellent service!

I had a wonderful experience with Water Heaters Express and Robert! Robert called me, was very…read moreprofessional, courteous, and did an excellent job with my water heater. He took care of everything and made sure the job was done right. I truly appreciate his great customer service, professionalism, and the quality of his work. I am very happy with the service I received and would definitely recommend Robert and Water Heaters Express to anyone who needs help with their water heater. Thank you, Robert, for doing such a great job! I really appreciate it!

WOW! Almaz from United HVAC & Plumbing was amazing. BTW FREE to come give an estimate! Unlike many…read moreothers! OK - garbage disposal in guest house was not turning on. Almaz came and quickly determined the electrical circuit breaker was OFF. OK easy. But then determined that some small metal object had blocked the disposal mechanism and triggered the "off" switch. Ok great. And then, when I tried to pay - he said - NO NEED? What the heck? Easy fix but who gives you anything anymore for free??? Honest honest and quick service! Will use them for all things plumbing and HVAC in the future!! Thank you Almaz!

Salieh at United Plumbing did an excellent job installing my new bathroom vanity. There were some…read moreareas that did not fit exactly right Salieh was very knowledgeable and creative at fixing the problems and kept me informed. I would absolutely hire them again.

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.