Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

You can trust these dry cleaners, with delicate blouses, wool hand sewn sweaters and more. It's…read moretrue they are not cheap cleaners. But the old adage is true that you get what you pay for. This place takes care with your garments. This is where I'm taking my clothes from now on. It's worth it to me.

Friendly people and great service! We have been going to Windermere Cleaners for years and have…read morenever had an issue.

Plenty of machines here, and different sizes to handle large loads like comforters which is nice…read more The cost wasn't too bad, but there is only one coin machine that works, so bring your own quarters to play it safe. Other than that the machines were clean which was awesome. No gum or shmutz on my clothes.

Customer service and promptness. Responsive individuals with…read morelatitude to make decisions.

I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I used this for my work shirts for a month before their machine ripped the entire side seam of one…read moreof my shirts. I asked if they would repair it or offer some sort of compensation. The lady at the counter said she would give my information to the owner so he could call me back and work through a solution. After a combo of calling/coming in 3 times over the next 2 weeks and never talking to the owner I gave up. Buttons were also cracked and broken 2 or 3 times over the period I used stadium cleaners. Considering all that and the fact it's just as expensive, if not a little more so, than others in the area I decided to find a new place.

*Fairy Tale Voice...or just fairy*…read more Once upon a time Niner was just a young ball of rolls with floppy ears. On this day we took a trip to Bainbridge, but not before we stopped on the Ave to pick up some delicious pastries at the Farmer's Market. Niner flapped his ears and dingleberries up and down the beach as the Sounds' salty breeze penetrated his fur and tickled his pup nuts. After a long day of relishing in the sand and basking in the sun it was time to go home. We loaded on the ferry and a very sleepy Niner slept in the backseat while we enjoyed the scenery from the top deck. Some silly bald guy forgot his pastry in the truck and a very mischievous puppy woke up to a box full of delightful treats. That cute little ball of wrinkles ate all the sugary goodness and had puppy diarrhea for days! That shit is on some other level. He wiped his snout on a white North Face jacket and then decided to take a shit all over it. Effen mutt! We took here before my sister found out we stole her jacket and for 21 bucks my dumb sister (who buys a white jacket?), never noticed it was borrowed. Anyone who can clean out a dirty bomb of puppy shit and raspberry jelly out of a white coat IS the bomb!

They always provide the highest quality of work and pay attention to details. I always know that…read morethey will do the best work.

I had originally gone to this place because of green dry cleaning and have been going here for the…read morepast couple years. They had done a fine job about a handful of times for cleaning other items (eg, Reformation dress and blouse, wool sweater) that I brought in for cleaning prior so that's why I give them 1 star. This most recent time I brought in 4 items (2 for repair and 2 for cleaning). They have let me down on multiple levels due to ruining 2 items, charging me for cleaning that I didn't ask for nor was informed of, and not having a way for these issues to be resolved in a timely or convenient way. Specific facts follow for these issues next. I have also included photos. First, they pilled all over an entire and brand new Reformation dress that I had only worn once and which was not pilled at all when brought in. The rep explained that pilling can happen in the dry clean process, depends on the brand and fabric composition, that they followed dry clean instructions, that they cannot fix the pilling, and did not have the ability to refund me. I had previously brought a different reformation dress in red of the same fabric composition (see pic), which had been cleaned and only showed very slight to no pilling, which suggests to me user error that warrants a refund (I would think they wouldn't refund me $225 for what I paid for the dress, but at the very least the cleaning fee that resulted in pilling the item entirely leaving it to look much much older and used). Second, I was informed that they had "rejected" to repair a zipper on a small pouch I brought in. The rep informed me that the seamstress may have declined to repair the pouch due to fabric issues. This is fine and possibly reasonable, but, they also returned the pouch damaged. Specifically, beyond the zipper not working, the seems are now detached and unraveling. I'm not sure why the seamstress didn't repair it back to the way it was in its original condition? Third, they repaired velcro on a Patagonia jacket, which I asked for. However, upon pick-up, I was charged $20 for cleaning it. I had not asked for this. They rep informed me that it is their policy "to clean all items for alterations due to COVID" and apologized for not having told me this when I dropped the items off; however, again she was not able to refund me for this mistake. Lastly, the rep told me that I could call back in the mornings to speak to the manager about refunds. I am traveling out of the country and have a work schedule that doesn't really allow for time flexibility for things like this. So, this additional step creates a burden on me as a customer. I hope that in the future that they can train reps to make reasonable decisions about when refunds are warranted and to be able to provide this to the customer without additional burden, inconvenience, and disappointment placed on the customer. Unfortunately, they have lost my trust and I will not be returning to this business. This saddens me because I had previously been very happy with the cleaning I had received up to this point and really do appreciate their using green practices. It's too bad it didn't work out but I don't want to support a business that charges me for things I didn't ask for, ruins my items, and can't give me refunds without my doing additional legwork at hours I'm not free even though they made mistakes.

I have used this cleaners for almost 4 years and I highly recommend this place. The staff is always…read morefriendly and remembers your name! They once did a rush job for me before my brothers wedding and did a great job. Thank you!!

I'll see how the shirts came out, but reason for my 3 / 5 star review is the price. I paid $30 to…read morelaunder, press and fold three (3) shirts. $10 per shirt??? And, it will take one week. Service excellence not in abundance.

I had my denim altered here. They did a good job but it cost a little more than I believe at other…read moreplaces but maybe that's just the cost of living spiking lately in Seattle... It wasn't the fastest turn around for such a simple job but I had the feeling if I told her it was urgent that she could've done it sooner. I would come back again because the location is convenient for me but I wouldn't go out of my way to come.

Campus Cleaners did a great job and the service was wonderful but insanely overpriced. All I wanted…read morewas a button seen onto my jeans, instead I had to pay to dry clean them and for the button. Total cost ended up being a disgusting $35. FOR A BUTTON. The button was sewn on very nicely and the owner was very kind and it was quick, but I cannot get behind the price. Will not be returning.