Eight years ago I worked for a construction management company who hired these guys to help with our computer needs. There, I met some of the friendliest scumbags to hit this side of Gotham. They being the head of the IT department in my company and the techician from Corporate Computers talk a lot of smack, but they are probably the smartest and helpful guys I've ever met.
I had a Dell laptop that needed fixing. While a company like Dell has special parts and you'd probably normally have to go to some Dell Service Center, these guys were able to obtain the necessary parts to fix my machine. Best of all, it was free as I had originally paid my laptop with a credit card to extend it's warrantee - they gave me any necessary documentation to make the claim to my cc company.
Just recently I had yet another issue with my (new) Dell Laptop and alas I have to yet again go through this claim process with my cc company since it's within 1 year past the posted warrantee expiration date. (Hey, gotta save a few hundred bucks am I right?!) So I called the guy and while the technician was away in the field, the guy on the phone asked what was wrong with my laptop (won't power on).
Instead of dealing with any BS Dell would probably tell you and charge you $49 for phone support, he gave me a few tips to try to boot it up FREE. This company offers the most professional service out there and I think this totally beats finding an Ad in a free newspaper as not only do they service corporations, they're also willing to help out a single customer like myself without any hassles. You won't find a storefront if you were to ever visit them, but you will find a bunch of computers strewn about and people working diligently to get stuff done. read more